4. How we operate
• Business Model
• Talent Management
• Account Knowledge
• Clients
• Partners
• Internally
5. How we operate
• In sourcing Approach
• Co-creation
• Value Research
• Communication Effectiveness
• Managed Solutions Provisioning
• Near-Future Evoltions
6. How we deliver
• Brain Shopping
• Trusted Advisors
• Service Units
• Service Package
7. Reasons for Trust
• Customer value of the Business Model
• Accountable as Trusted Advisors
• Talent incorporation & Maturation
• Segregation of Responsabilities
8. Business Cases
• Large International Bank • Major Insurance Company
France-Belgium
• Global Food Industry Player
• Pharma Worldwide Leader
• European Utility Group
• Large International Bank
Belgium - The Netherlands