The presentation will go through the exciting process of finding out what open communities would find useful, the social research, codesign workshops, multiple prototypes tested, and the actual result: Teem. Teem is an app focused on increasing the participation and sustainability of commons-based peer production communities (e.g. Wikipedia, free software, Arduino), although it may be applied to other open online communities (networks, open organizations) or even social movements (social centers, collectives). After doing intensive social research and prototype testing, we are aware of the main needs of the different roles within a community (following the classical 1-9-90 rule: core, occasional collaborators and users), and the tools they typically lack (related to management and internal organization, listing the subprojects available and the needs of each). The app is grounded on these findings to reduce the frustrations of all participants and increase participation (90s=>9, 9s=>1)... while providing a kind-of project management tool for communities (but informal/liquid/open to fit the context) together with a work-space with collaborative edition (like a google-doc) and a group chat (like a whatsapp/telegram group). You can try the app in http://teem.works and the Android app in http://tiny.cc/teemapp The code is available in: https://github.com/P2Pvalue/teem
How to Troubleshoot Apps for the Modern Connected Worker
Applying Research into Building an App for Commons-based Peer Production Communities
1. www.p2pvalue.eu
This project has received funding from the European Union’s Seventh Framework
Programme for research, technological development and demonstration
under grant agreement no 610961
Applying Research into Building an App for
Commons-based Peer Production
Communities
Samer Hassan
Berkman Center for Internet & Society - Harvard Univ.
Univ. Complutense de Madrid
@sh3v3k
35. www.p2pvalue.eu
Role 1%: Common Needs
To support community sustainability
To delegate and share responsibilities
To assess the community by knowing what
is happening
36. www.p2pvalue.eu
Role 9%: Common Needs
To help others, to lead initiatives
(change things, to progress)
To get recognition from others
37. www.p2pvalue.eu
Role 90%: Common Needs
To check if aligned to community’s values/aims
To explore what is happening and consuming
To meet people face-to-face, matching profiles
41. www.p2pvalue.eu
Prototypes for the 1%
I want accessible, concise & updated
information (1%)
I feel consumed by communication
(meetings, mails,...) (1%)
42. www.p2pvalue.eu
Prototypes for the 9%
I want my contribution to be useful
& meaningful (9%)
I want to feel valued in the
community (9%)
I like the reputation for contributing
(9%)
43. www.p2pvalue.eu
Prototypes for 1-9%
I don't want to explain things multiple
times (1%)
I want to help blocked participants
(1%)
I want to learn new things (9%)
48. www.p2pvalue.eu
Teem, for 90%
I feel lost (90%)
I don't know what’s going on (90%)
I don’t care about many community details
(90%)
I would like to be aware of what the community
offers (90%)
I feel frustrated because the community is not
coherent with its values
49. www.p2pvalue.eu
Teem, for 9-90%
I want to support the community &
the commons (90%)
I enjoy feeling part of the
community (90%)
I don't know how to get started
(90%)
I feel insecure about how to
participate (9%)
50. www.p2pvalue.eu
Teem, for 9%
I want to collaborate to keep the
community running (9%)
I want my contribution to be useful &
meaningful (9%)
I feel inspired by some community
(core) members (9%)
I want to lead my own initiatives (9%)
53. www.p2pvalue.eu
Communities? Feedback?
Samer Hassan
Berkman Center @ Harvard
Universidad Complutense de Madrid
http://samer.hassan.name
@sh3v3k
This presentation is a composition of text and images. The text is released as Creative Commons
Attribution 4.0 International. The images are mostly copyrighted and used under Fair Use. The background
image belongs to P2Pvalue under CC BY 4.0 Int. The image logos belong to their corresponding brands/
projects/ institutions. Sources of other images: CSA Tabacalera, Calvin & Hobbes, Big Bang Theory,
Brainless Tales, Baran (1964), P2Pvalue, GRASIA UCM, Wikipedia, Microsoft and unknown others