5. Partnering for success Ongoing reviews Enduring Relationship Our engagement will be on a partnership model rather the conventional customer vendor relationship. Helps in transparency, attention, planning and joint ownership . Enduring relationship between key management personnel of both teams. Helps improvement in work chemistry, yields real value Ongoing periodic reviews maintain successful relationships. Helps performance objectives to be revised continually according to changing market conditions Set Expectations Define the specs and set expectations right from the word “GO” Transparency Update client at every step of approach to design and issue resolution and take necessary concurrence.