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Site: ________SAMPLE _________________
Recruitment/Selection/Retention Questionnaire 

(note, data collected from the Baseline Questionnaire and repeated every six months) 

Baseline
Summer
04
Time 1
February
05
Time 2
August
05
Time 3
February
06
Time 4
August
06
Time 5
February
07
Time 6
August
07
Recruitment
1. Techniques your agency uses to recruit new employees? (yes/no)
a. Newspaper
advertisements
No No No
b.
School/college
placement job
fairs
Yes Yes Yes
c. City-wide job
fairs
Yes Yes Yes
d. Website
advertising on
agency site
Yes Yes Yes
e. Website
advertising on
other job sites
(e.g.,
Monster.com)
No No No
f. Realistic job
previews
No No No
g. Recruitment
bonuses
No No No
a. Trade journals No No No
b. Other
newsletters
No No No
c. Other No No No
2. Agency has a
partnership with
a university
social work
program
Yes Yes Yes
3. Processes are in place for recruiting staff from social work programs (yes/no)
a. Internships Yes Yes Yes
b. Liaisons Yes Yes Yes
53
Baseline
Summer
04
Time 1
February
05
Time 2
August
05
Time 3
February
06
Time 4
August
06
Time 5
February
07
Time 6
August
07
c. Stipend
programs
No No No
d. Field
placements
Yes Yes Yes
e. Tuition
Reimbursement
No Yes Yes
4. Assistance agency gives to help staff obtain an advanced social work degree (yes/no)
a. Paid work
time to attend
class or
internships
No No No
b. Paid work
time to attend to
coursework
No No No
c. Other (please
describe)
Yes
Flex time
to attend
courses
Yes
Flex time
Yes
Flex time
Provided
unpaid
leave
(sabbatical)
Selection
5. Average number of applications received and the number of applicants interviewed for at least
the last 5 position opening for each of the following positions (if data available, please average all
open positions)
a. Supervisor
average # of
applications
received
8 20 25
b. Supervisor
average # of
applicants
interviewed
8 4 4
c. Caseworker
average # of
applications
received
58 34 29
d. Caseworker
average # of
applicants
interviewed
6 7 7
e. Case Aide
average # of
62 47 70
54
Baseline
Summer
04
Time 1
February
05
Time 2
August
05
Time 3
February
06
Time 4
August
06
Time 5
February
07
Time 6
August
07
applications
received
f. Case Aide 8 8 unknown
average # of
applicants
interviewed
g. Supervisor: Not Not .75 mo
Average length collected collected
of time between
position vacancy
and filled
position.
h. Caseworker: Not Not 1.1 month
Average length collected Collected
of time between
position vacancy
and filled
position.
i. Case Aide: Not Not 2 months
Average length Collected Collected
of time between
position vacancy
and filled
position.
j. Supervisor:
Internal/External
# of hires
Not
collected
Not
collected
1 internal
0 external
k. Caseworker:
Internal/External
# of hires
Not
collected
Not
collected
8 internal
12 external
1 re-hire
l. Case Aide: Not Not 2 external
Internal/External collected collected
# of hires
6. Selection techniques used (yes/no)
a. Written
knowledge test
No No No
b. Written
personality test
No No No
c. Written skills- Yes Yes Yes
based test (e.g.,
what would you
do if…)
55
Baseline
Summer
04
Time 1
February
05
Time 2
August
05
Time 3
February
06
Time 4
August
06
Time 5
February
07
Time 6
August
07
d. Self-
assessment
questionnaires
No No No
e. Individual
interviews with
HR personnel
No Yes Yes
f. Group
interviews with
social work staff
Yes Yes Yes
g. Pre-selected,
structured
interview
questions
Yes Yes Yes
h. Use of role
play during the
interview
process
No No Yes
(do a
screening
role play)
i. Other (please
describe)
No No No
7. Background Checks used (yes/no)
a. Criminal
background
checks (yes/no)
Yes Yes Yes
b. Child Abuse
Registry
Yes Yes Yes
c. Previous
employers
Yes Yes Yes
d. Personal
references
Yes Yes Yes
e. Checking all
or selected
references
Yes Yes Yes
f. School
reference
No No No
g. Child Welfare
Records
Yes Yes Yes
h. Other (driver
license,
fingerprinting)
Yes Yes Yes
8. Orientation techniques mandated for new staff (yes/no)
56
Baseline
Summer
04
Time 1
February
05
Time 2
August
05
Time 3
February
06
Time 4
August
06
Time 5
February
07
Time 6
August
07
a. Job preview
videotape
No No No
b. Classroom Yes Yes Yes
Training for
new staff
c. Job
shadowing
Yes Yes Yes
d. Computer- Yes Yes Yes
based training
module
Retention
9. Positions/terminations –
a. Supervisor 15 16 18 19
positions
currently
available
b. Supervisor
positions
currently filled
14 16 18 19
c. Caseworker 108 106 110
positions (2
currently
available
prevacancy
positions)
d. Caseworker 106 NA 101 106
positions
currently
Filled
e. Case aide 8 8 9 9
positions
currently
available
f. Case Aide 8 NA 8 9
positions
currently
filled
g. Supervisors
total positions
2 2 3 2
57
Baseline
Summer
04
Time 1
February
05
Time 2
August
05
Time 3
February
06
Time 4
August
06
Time 5
February
07
Time 6
August
07
terminated in
past 6 month
period
h. Supervisor
positions
voluntarily
terminated in
past 6 month
period
1 2 3 1
i. Supervisor
positions
involuntarily
terminated
1 0 0 1
j. Caseworker
total positions
terminated in
past six months
22 9 17 16
k. Caseworker
positions
voluntarily
terminated in
past 6 months
16 7 15 13
l. Caseworker
positions
involuntarily
terminated
6 2 2 3
m. Case Aide
total positions
terminated in
past six months
3 1 3 2
n. Case Aide
positions
voluntarily
terminated in
past six months
3 1 3 2
o. Case Aide
positions
involuntarily
0 0 0 0
58
Baseline
Summer
04
Time 1
February
05
Time 2
August
05
Time 3
February
06
Time 4
August
06
Time 5
February
07
Time 6
August
07
terminated in
past six months
10. Exit
Interviews
conducted
(yes/no) (please
provide every 6
months;
Compile reasons
for worker
leaving and
submit on
Terminations
Log)
No No No Yes
August 2005
Reasons for Termination
Voluntary - Other Position 

Voluntary - Performance/Probation - 

asked her to resign 

Voluntary - moved out of state 

Voluntary - had some issues about 

work enviornment (hostile). 

Voluntary - Family
Involuntary
Voluntary - Resigned in lieu of
termination
Voluntary - took another position with
former employer
Voluntary - relocated to Gunnison and
took a job with DHS
Voluntary - Take care of foster child
Voluntary – Unknown
Terminations February 06
Supervisor
59
1 took new job 
1 fired for cause
Caseworker
2 Promotions
4 Terminated with cause
2 voluntarily left for family reasons
1 retirement
1 Moving
2 Found new jobs
Case Aide
1 promotion
1 moved
60

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Co7

  • 1. Site: ________SAMPLE _________________ Recruitment/Selection/Retention Questionnaire (note, data collected from the Baseline Questionnaire and repeated every six months) Baseline Summer 04 Time 1 February 05 Time 2 August 05 Time 3 February 06 Time 4 August 06 Time 5 February 07 Time 6 August 07 Recruitment 1. Techniques your agency uses to recruit new employees? (yes/no) a. Newspaper advertisements No No No b. School/college placement job fairs Yes Yes Yes c. City-wide job fairs Yes Yes Yes d. Website advertising on agency site Yes Yes Yes e. Website advertising on other job sites (e.g., Monster.com) No No No f. Realistic job previews No No No g. Recruitment bonuses No No No a. Trade journals No No No b. Other newsletters No No No c. Other No No No 2. Agency has a partnership with a university social work program Yes Yes Yes 3. Processes are in place for recruiting staff from social work programs (yes/no) a. Internships Yes Yes Yes b. Liaisons Yes Yes Yes 53
  • 2. Baseline Summer 04 Time 1 February 05 Time 2 August 05 Time 3 February 06 Time 4 August 06 Time 5 February 07 Time 6 August 07 c. Stipend programs No No No d. Field placements Yes Yes Yes e. Tuition Reimbursement No Yes Yes 4. Assistance agency gives to help staff obtain an advanced social work degree (yes/no) a. Paid work time to attend class or internships No No No b. Paid work time to attend to coursework No No No c. Other (please describe) Yes Flex time to attend courses Yes Flex time Yes Flex time Provided unpaid leave (sabbatical) Selection 5. Average number of applications received and the number of applicants interviewed for at least the last 5 position opening for each of the following positions (if data available, please average all open positions) a. Supervisor average # of applications received 8 20 25 b. Supervisor average # of applicants interviewed 8 4 4 c. Caseworker average # of applications received 58 34 29 d. Caseworker average # of applicants interviewed 6 7 7 e. Case Aide average # of 62 47 70 54
  • 3. Baseline Summer 04 Time 1 February 05 Time 2 August 05 Time 3 February 06 Time 4 August 06 Time 5 February 07 Time 6 August 07 applications received f. Case Aide 8 8 unknown average # of applicants interviewed g. Supervisor: Not Not .75 mo Average length collected collected of time between position vacancy and filled position. h. Caseworker: Not Not 1.1 month Average length collected Collected of time between position vacancy and filled position. i. Case Aide: Not Not 2 months Average length Collected Collected of time between position vacancy and filled position. j. Supervisor: Internal/External # of hires Not collected Not collected 1 internal 0 external k. Caseworker: Internal/External # of hires Not collected Not collected 8 internal 12 external 1 re-hire l. Case Aide: Not Not 2 external Internal/External collected collected # of hires 6. Selection techniques used (yes/no) a. Written knowledge test No No No b. Written personality test No No No c. Written skills- Yes Yes Yes based test (e.g., what would you do if…) 55
  • 4. Baseline Summer 04 Time 1 February 05 Time 2 August 05 Time 3 February 06 Time 4 August 06 Time 5 February 07 Time 6 August 07 d. Self- assessment questionnaires No No No e. Individual interviews with HR personnel No Yes Yes f. Group interviews with social work staff Yes Yes Yes g. Pre-selected, structured interview questions Yes Yes Yes h. Use of role play during the interview process No No Yes (do a screening role play) i. Other (please describe) No No No 7. Background Checks used (yes/no) a. Criminal background checks (yes/no) Yes Yes Yes b. Child Abuse Registry Yes Yes Yes c. Previous employers Yes Yes Yes d. Personal references Yes Yes Yes e. Checking all or selected references Yes Yes Yes f. School reference No No No g. Child Welfare Records Yes Yes Yes h. Other (driver license, fingerprinting) Yes Yes Yes 8. Orientation techniques mandated for new staff (yes/no) 56
  • 5. Baseline Summer 04 Time 1 February 05 Time 2 August 05 Time 3 February 06 Time 4 August 06 Time 5 February 07 Time 6 August 07 a. Job preview videotape No No No b. Classroom Yes Yes Yes Training for new staff c. Job shadowing Yes Yes Yes d. Computer- Yes Yes Yes based training module Retention 9. Positions/terminations – a. Supervisor 15 16 18 19 positions currently available b. Supervisor positions currently filled 14 16 18 19 c. Caseworker 108 106 110 positions (2 currently available prevacancy positions) d. Caseworker 106 NA 101 106 positions currently Filled e. Case aide 8 8 9 9 positions currently available f. Case Aide 8 NA 8 9 positions currently filled g. Supervisors total positions 2 2 3 2 57
  • 6. Baseline Summer 04 Time 1 February 05 Time 2 August 05 Time 3 February 06 Time 4 August 06 Time 5 February 07 Time 6 August 07 terminated in past 6 month period h. Supervisor positions voluntarily terminated in past 6 month period 1 2 3 1 i. Supervisor positions involuntarily terminated 1 0 0 1 j. Caseworker total positions terminated in past six months 22 9 17 16 k. Caseworker positions voluntarily terminated in past 6 months 16 7 15 13 l. Caseworker positions involuntarily terminated 6 2 2 3 m. Case Aide total positions terminated in past six months 3 1 3 2 n. Case Aide positions voluntarily terminated in past six months 3 1 3 2 o. Case Aide positions involuntarily 0 0 0 0 58
  • 7. Baseline Summer 04 Time 1 February 05 Time 2 August 05 Time 3 February 06 Time 4 August 06 Time 5 February 07 Time 6 August 07 terminated in past six months 10. Exit Interviews conducted (yes/no) (please provide every 6 months; Compile reasons for worker leaving and submit on Terminations Log) No No No Yes August 2005 Reasons for Termination Voluntary - Other Position Voluntary - Performance/Probation - asked her to resign Voluntary - moved out of state Voluntary - had some issues about work enviornment (hostile). Voluntary - Family Involuntary Voluntary - Resigned in lieu of termination Voluntary - took another position with former employer Voluntary - relocated to Gunnison and took a job with DHS Voluntary - Take care of foster child Voluntary – Unknown Terminations February 06 Supervisor 59
  • 8. 1 took new job 1 fired for cause Caseworker 2 Promotions 4 Terminated with cause 2 voluntarily left for family reasons 1 retirement 1 Moving 2 Found new jobs Case Aide 1 promotion 1 moved 60