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CHANGE COMPETENCY
STRESS MANAGEMENTAT
METROPOLITAN HOSPITAL
Presented by:
Animaa
Karan Malhotra
Prabhat Keshari
Muhmmad Asif Bhat
Muhammad Edris Habibi
 The Metropolitan Hospital faces the
problems of stress on its middle level
managers.
 The top management tried to overcome of
these problems make a stress management
program.
 For this, the top management sought help in
dealing with these problems from external
organization development consultants with
skills and experiences in stress management.
 These consultants conduct a research and
make the target group of 45 middle
managers who were responsible for every
phase of operation.
 The response was only about the rising stress
due to changing of policies.
 The top management with the help of its
experts frame the time management and
distribute the tasks according to the
capability of thee employees.
 Strengths:
 Experienced managerial staff.
 Availability of resources.
 Application of research is qualitative as well
as quantitative.
 Lack of facilities.
 Lack of coordination.
 Ineffective dieting system
 Abrupt changes in the policies and
procedures.
 No perfect relationship.
 No working environment.
 Delegation of responsibility.
 Time management and resource
management.
 Establishment of training programs.
 Building up of well structured organizational
culture.
 Focusing on guiding principles.
 Disgusted working environment.
 Changing of staff and organizational culture.
 Reconstruction of dieting system.
 Need of more exercise facilities.
 Future forecasting losses.
Continuous change in instructions, policies,
procedures:
 Numerous unexpected crises and deadlines
arisen.
 Sudden increase in activity level or pace of
work.
 Increasing of work load.
 Rising of conflicts.
Immediate stress effects:
 Difficulties in sleeping.
 Changes in dieting.
 Changes in drinking patterns.
 Irritability.
 Focus on separate departments only:
 Neglecting relationships.
 Giving rise of fire-fight climate
 Rising of conflicts among middle managers
and subordinates.
 Cultural obstacles.
Intense working environment:
 Overburden of work.
 Lack of increasing in performance.
 More negative feelings
Health problems:
 Growing symptoms of illness.
 Rising of dieses.
 More food poisoning.
 Less refreshment facilities
 Time management.
 Distribution of work , job requirements &
performance standards.
 Relaxation and biofeedback.
 Non competitive physical-exercise.
 Development of social support system.
 Diet
 Leisure time activities.
 Learned optimism
1. Identify the primary ideas and concepts from
the chapter that appear in this case ?
2. Using figure diagnose the work stressors at
Metropolitan Hospital?
3. Using figure analyze Metropolitan Hospital’s
stress management program.
o The result of stress leads only the chances of
failure.
o Money is not the solution of every problem there
are the non-monitory benefits which helps in
minimizing the issues.
o Team management plays a vital role in
enhancing the quality of working environment.
o Flexible working leads disinterest and
overburden.
o Fight is not the solution of any problem.
o Good working system motivates the
employees to contribute maximum for the
organization.
o No differentiation among the employees.
o Development of core principles.
THANKS HAVING A
NICE DAY

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Stress management at Metropolitan Hospital

  • 1. CHANGE COMPETENCY STRESS MANAGEMENTAT METROPOLITAN HOSPITAL Presented by: Animaa Karan Malhotra Prabhat Keshari Muhmmad Asif Bhat Muhammad Edris Habibi
  • 2.  The Metropolitan Hospital faces the problems of stress on its middle level managers.  The top management tried to overcome of these problems make a stress management program.  For this, the top management sought help in dealing with these problems from external organization development consultants with skills and experiences in stress management.
  • 3.  These consultants conduct a research and make the target group of 45 middle managers who were responsible for every phase of operation.  The response was only about the rising stress due to changing of policies.  The top management with the help of its experts frame the time management and distribute the tasks according to the capability of thee employees.
  • 4.  Strengths:  Experienced managerial staff.  Availability of resources.  Application of research is qualitative as well as quantitative.
  • 5.  Lack of facilities.  Lack of coordination.  Ineffective dieting system  Abrupt changes in the policies and procedures.  No perfect relationship.  No working environment.
  • 6.  Delegation of responsibility.  Time management and resource management.  Establishment of training programs.  Building up of well structured organizational culture.  Focusing on guiding principles.
  • 7.  Disgusted working environment.  Changing of staff and organizational culture.  Reconstruction of dieting system.  Need of more exercise facilities.  Future forecasting losses.
  • 8. Continuous change in instructions, policies, procedures:  Numerous unexpected crises and deadlines arisen.  Sudden increase in activity level or pace of work.  Increasing of work load.  Rising of conflicts.
  • 9. Immediate stress effects:  Difficulties in sleeping.  Changes in dieting.  Changes in drinking patterns.  Irritability.  Focus on separate departments only:  Neglecting relationships.  Giving rise of fire-fight climate
  • 10.  Rising of conflicts among middle managers and subordinates.  Cultural obstacles. Intense working environment:  Overburden of work.  Lack of increasing in performance.  More negative feelings
  • 11. Health problems:  Growing symptoms of illness.  Rising of dieses.  More food poisoning.  Less refreshment facilities
  • 12.  Time management.  Distribution of work , job requirements & performance standards.  Relaxation and biofeedback.  Non competitive physical-exercise.
  • 13.  Development of social support system.  Diet  Leisure time activities.  Learned optimism
  • 14. 1. Identify the primary ideas and concepts from the chapter that appear in this case ? 2. Using figure diagnose the work stressors at Metropolitan Hospital? 3. Using figure analyze Metropolitan Hospital’s stress management program.
  • 15. o The result of stress leads only the chances of failure. o Money is not the solution of every problem there are the non-monitory benefits which helps in minimizing the issues. o Team management plays a vital role in enhancing the quality of working environment. o Flexible working leads disinterest and overburden. o Fight is not the solution of any problem.
  • 16. o Good working system motivates the employees to contribute maximum for the organization. o No differentiation among the employees. o Development of core principles.