1. TRANZUM COURIER SERVICE

2. INTRODUCTION
Ever since its inception in 1983, TCS Pakistan
has continued to lead, the courier and logistics
service industry in Pakistan through innovation,
pioneering spirit, commitment and passion.
Came as a domestic courier company.
Starting with just 25 shipments.

3. INTRODUCTION
TCS with its international look now caters South
Asia with over 2000 locations in Pakistan. TCS
Pakistan has also largely helped redefine the very
path and direction for the entire industry to follow.
TCS has wide network of 140 offices
2 dedicated chartered planes including Boeing
737, 187 fully equipped modern satellite-tracked
ground vehicles, 3000 plus couriers and more
than 6000 employees.

4. INTRODUCTION
TCS provides express and logistics services in
the C2C, B2B and B2C segments.
TCS head office building is strategically located
near Hajj Terminal at Karachi airport.
Airport allow efficient movement of Express and
Logistics within Pakistan and Worldwide.

5. VISION STATEMENT
 "TCS will be recognized and respected as professional,
innovative, profitable information, and knowledge based
logistics/services enterprise, with the objective of growing into a
regional and global player, with emphasis on the Middle East,
Europe and North America"
MISSION STATEMENT
 "The TCS People will however be encouraged to be open to
unconventional ideas and services and recognize new trends at
very early stages"

6. BUSINESS SCOPE
“We are catering to the need of “delivery” of
promises.
A promise to deliver your time define and
sensitive documents safely”.

7. TCS CORE VALUES
 Quality
 TCS people should direct every effort to deliver
maximum value and satisfaction to our
customers.
 Profitability through Efficiency
 Efficiency will be the hallmark of TCS people to
optimize profitability and growth.

8. TCS Core Values(Cont’d)
 Ethics
 Nothing unethical shall be practiced
by TCS people in relation to our
customers and the world at large.
 Justice
 Justice to be the guiding principle
 of TCS people.

9. REGIONS
350 Cities in Pakistan
Network divided into three regions
South Region (Karachi, Quetta, Sukkur,
Hyderabad)
North Region (Lahore, Faisalabad, Multan)
Central Region (Rawalpindi/Islamabad,
Gujranwala, Peshawar)

10. MARKETING CHANNEL
 Off line advertisement franchise are
itself it’s marketing channels
 delivering to customer value

11. Distribution Channel
CASH BUSINESS CORPORATE
BUSINESS
(Through walk –in) (Through Account)
BIKES
LESS THAN 2 KGS
EXPRESS
MORE THAN 2 KGS
OFFICES
OVERLAND
SHIPPING
CARGO
GENERAL COURIER INDUSTRY

12. FUNCTIONS AND APPLICATIONS
International courier service
Domestic courier express
Overland express
Octara
Intiana
Visatronix

13. INTERNATIONAL COURIER
SERVICE
TCS provide various international documents and
parcel services.
 Freight Express
Red Box
Student Express

14. DOMESTIC COURIER EXPRESS
Mail management service MMS
TCS provides overnight express
Same day delivery
Fragile & Special Handling Express
Holiday Delivery
Out of service area
Economical Red Boxes

15.  Gift delivery
 Gourmet cake
 Floral bouquets
 Sweets
 Perfume
 Mango Tango

16. OVERLAND SERVICE
Warehousing and Distribution (W&D).
Fleet Solutions.
Door to door pickup and delivery.
Refrigerated cargo handling service also
available .

17.  Independent business unit
 Event management
 Publications
 Marketing and Corporate service
 Government & NGO Sector in Pakistan & UAE

18.  Umrah
 Travel
 Working Visa
 Study Visa
 Visit Visa

19. COMPETITOR AND THEIR
BUSINESSES
General
Courier
Segment
(Express)
1.Leopards
2.OCS
3.TNT
Heavy
Equipmen
t Segment
1.DHL
2.Fed-Ex
3.UPS
4.TNT
Gift Delivery
1.OCS

20. LEADING INDICATOR
 Technology
 Speed/time delivery
 Trust
 Price consciousness

21. WHAT DO CUSTOMER WANT
 Time delivery
 Speed
 Reliability
 Brand image
 Minimum price
 Dealing with customers
 Flexible payment
 Insurance courage
 Money back guarantee

22. Awards and Achievements
Super Brands Award 2008-09
Consumer Choice Award-2010
Brands Icon Award

23. Awards and Achievements
 ‘Brands of the Year’ Award
 ISO 9001:2000 Certification
 Earned Goodwill in Canada