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Lufthansa Going Global, but How to Manage Complexity? Adel Donnych Jason Myat-Hsu Yusuke
Company History ,[object Object],[object Object],[object Object],[object Object],[object Object],Lufthansa
History ,[object Object],[object Object],[object Object],[object Object],[object Object],Lufthansa
Relative Current Situations ,[object Object],[object Object],[object Object],[object Object],Lufthansa
Lufthansa ,[object Object],[object Object],[object Object],[object Object],[object Object],Lufthansa Key Strategic Issues
Lufthansa ,[object Object],[object Object],[object Object],[object Object],Lufthansa Key Strategic Issues
Lufthansa ,[object Object],[object Object],[object Object],[object Object],Lufthansa Key Strategic Issues
Lufthansa ,[object Object],[object Object],[object Object],[object Object],Lufthansa Key Strategic Issues
Lufthansa ,[object Object],[object Object],[object Object],[object Object],[object Object],Lufthansa Key Strategic Issues
Lufthansa ,[object Object],[object Object],[object Object],Lufthansa Key Strategic Issues
Lufthansa Lufthansa Key Strategic Issues
Lufthansa:  External Analysis ,[object Object],[object Object],Lufthansa Industry Definition
Lufthansa Lufthansa Defining the Industry ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Lufthansa Lufthansa General Environment ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Lufthansa Lufthansa Demographic ,[object Object],[object Object],[object Object]
Lufthansa Lufthansa The Good, The Bad and The Ugly ,[object Object],[object Object],[object Object],[object Object]
Lufthansa Lufthansa  Global Outlook ,[object Object]
Lufthansa Lufthansa  SocioCultural ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Lufthansa Lufthansa  IT ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Lufthansa Lufthansa  Mobile Business Model ,[object Object],[object Object],[object Object]
Lufthansa Lufthansa  Political/Legal ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Lufthansa Lufthansa  Economic ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Lufthansa Lufthansa  Risk Management ,[object Object],[object Object],[object Object]
Lufthansa Lufthansa  Hedging ,[object Object],[object Object],[object Object],[object Object]
Lufthansa Lufthansa  How does hedging work? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Lufthansa Lufthansa  Most Important Force is Economic ,[object Object],[object Object],[object Object]
Lufthansa ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Lufthansa Porters Five Forces Model
Lufthansa ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Lufthansa Five Forces Analysis
Lufthansa ,[object Object],[object Object],[object Object],[object Object],Lufthansa Five Forces Analysis
Lufthansa ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Lufthansa Competitor Analysis ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Lufthansa Oneworld SWOT Strengths : Focus on quality Complementary global network None of its members declared bankrupt Opportunities : Anti-trust immunity JAL’s presence Expecting growth Mexicana joining in 2009 Weaknesses : Smaller than the other two Can’t compete in equal terms North America Threats : Economy Member’s bankruptcy Member may leave for other alliances
Lufthansa SkyTeam SWOT Strengths : 2 nd  biggest alliance Market share in the North America Opportunities : Vietnam Airlines joining in 2010 Growth in Asia Weaknesses : Oceania and Middle East Lost $19.5 billion in 10 years Threats : Economy No Japanese Airlines Loss of Continental Airlines
Lufthansa:  Internal Analysis ,[object Object],[object Object],[object Object],[object Object],Tangible and Intangible Resources Lufthansa
Lufthansa Lufthansa  Core Competencies ,[object Object],[object Object],[object Object]
Lufthansa Lufthansa  Who is the Customer ,[object Object],[object Object],[object Object],[object Object]
Economical Situational Analysis Lufthansa
Return on Assets Lufthansa
Comparison Data Lufthansa
Cash Vs. Capital Expenditure Ratio Lufthansa
Research & Development ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Lufthansa
SWOT Analysis:  Lufthansa Lufthansa Strengths Opportunities Weaknesses Threats
Strengths:  Lufthansa ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Lufthansa
Weaknesses:  Lufthansa ,[object Object],[object Object],Lufthansa
Opportunities:  Lufthansa ,[object Object],[object Object],[object Object],[object Object],[object Object],Lufthansa
Threats:  Lufthansa ,[object Object],[object Object],[object Object],Lufthansa
Strategic Alternative 1 ,[object Object],[object Object],[object Object],Lufthansa Low-End Investment / Responsiveness / Action
Strategic Alternative 2 ,[object Object],[object Object],[object Object],[object Object],[object Object],Lufthansa Moderate Investment / Responsiveness / Action
Strategic Alternative 3 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Lufthansa High-End Investment / Responsiveness / Action
Recommended Actions ,[object Object],Lufthansa Hybrid Strategy of Alternative 2 and 3
Reasoning ,[object Object],[object Object],[object Object],[object Object],Lufthansa Why are they going to do it?
Reasoning ,[object Object],[object Object],[object Object],Lufthansa How are they going to do it?
[object Object],[object Object],Lufthansa Case analysis Lufthansa

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Lufthansa Case Study

  • 1. Lufthansa Going Global, but How to Manage Complexity? Adel Donnych Jason Myat-Hsu Yusuke
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  • 11. Lufthansa Lufthansa Key Strategic Issues
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  • 31. Lufthansa Oneworld SWOT Strengths : Focus on quality Complementary global network None of its members declared bankrupt Opportunities : Anti-trust immunity JAL’s presence Expecting growth Mexicana joining in 2009 Weaknesses : Smaller than the other two Can’t compete in equal terms North America Threats : Economy Member’s bankruptcy Member may leave for other alliances
  • 32. Lufthansa SkyTeam SWOT Strengths : 2 nd biggest alliance Market share in the North America Opportunities : Vietnam Airlines joining in 2010 Growth in Asia Weaknesses : Oceania and Middle East Lost $19.5 billion in 10 years Threats : Economy No Japanese Airlines Loss of Continental Airlines
  • 33.
  • 34.
  • 35.
  • 37. Return on Assets Lufthansa
  • 39. Cash Vs. Capital Expenditure Ratio Lufthansa
  • 40.
  • 41. SWOT Analysis: Lufthansa Lufthansa Strengths Opportunities Weaknesses Threats
  • 42.
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Notas do Editor

  1. キ Fleet – about 350 aircrafts According to Lufthansa’s website, most of their aircraft are noted for quiet and low air-pollutant operation. キ Transportation – owns and operates shuttle services to transport passengers to and from airports worldwide キ Lounges - At more than 60 airport destinations, lounges are already in place, and Lufthansa is investing more than 150 million euros in new lounges and upgrades. キ Catering services – Operating under Lufthansa Service Holding corporation, they are The world’s largest airline caterer and provider of inflight service solutions. Revenue from their catering services in 2008 was over 230 billion Euros.
  2. 2002, and 2003 – Lufthansa suffered from a two-year traffic decline due to the 9/11 attack in 2001. 2008 – up until 2007 the ROA is looking good, but it dropped below 4% due to the economy downturn. Lufthansa also purchased 19% of JetBlue’s share in late 2007.
  3. Lufthansa’s cash revenue dropped very low in 2001