Qualifications in Facilities Management (QCF) Level 3 with The Coaching College, ILM & Pathway Group will teach you what you need to know to effectively and proficiently carry out facilities management in the workplace. If you would like to find out more about The Coaching College with ILM and Pathway Group courses please call us on: 0121 707 0550 or e-mail: info@pathwaygroup.co.uk and visit: thecoachingcollege.co.uk

2. Level 3 Qualifications in Facilities Management (QCF)
Outcomes
There are three potential outcomes of this award:
• Level 3 Award in Facilities Management.
• Level 3 Certificate in Facilities Management.
• Level 3 Diploma in Facilities Management.
Course Description
Level 3 Award in Facilities Management (QCF)
The Award comprises two mandatory units. These focus on giving learners a thorough grounding
in the FM role as it applies to their Organisation, Health & Safety Policies and Best Practice, with
optional units on dealing with specific FM Competencies, Broader Management and Leadership
Skills.
Level 3 Certificate in Facilities Management (QCF)
The Certificate has two additional mandatory units focusing on Delivering & Improving FM
Services, and Dealing with Building Relationships & Influencing Stakeholders for effective take-up
of FM Policies.
Level 3 Diploma in Facilities Management (QCF)
In the Diploma, there are four more mandatory units. One covers Managing & Maintaining
Property & Assets, in the context of the learner’s organisation. The remaining three focus on Soft
Leadership & Management Skills, including Solving Problems, Making Decisions and Developing
Yourself & Others.
Who is this Qualification for?
The Level 3 Award, Certificate or Diploma in Facilities Management is for Learners who are
considering a move into Facilities Management (FM), or have some operational experience in the
role and want to consolidate their knowledge and develop their skills.
These qualifications are ideal for those seeking to develop FM Competencies backed by Broader
Leadership Skills.
What are the Progression Opportunities?
Successful learners completing this qualification are able to progress to a range of qualifications
including:
• ILM Level 3 Certificate or Diploma in Leadership and Management.
• ILM Level 4 Award, Certificate or Diploma in Leadership and Management.
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3. The Benefits for Individuals Taking the Course
• Understand the key operational, managerial and strategic aspects of the FM role
• Plan, organise and deliver FM services in your own organisation.
• Successfully respond to and manage change.
• Build relationships, communicate and influence key stakeholders.
The Benefits to Employers of Staff Taking the Course
• Efficient and competent FM teams.
• FM staff with the soft skills to manage people and relationships.
• Greater innovation in strategies and processes.
• A broad range of optional units: tailor this qualification to your organisation’s learning and
development needs.
Why choose ILM?
ILM is the UK’s leading body for Management & Leadership qualifications!
• ILM set the standard for industry-recognised, accredited Leadership & Management
qualifications.
• ILM Management Training will improve Managers’performance, increase their employability
and enhance their careers.
• More people in the UK take Leadership & Management qualifications from ILM than any other
awarding body.
• Over 750,000 Managers have taken an ILM qualification in the past 10 years.
• Employers say 93% of Managers perform better at work after an ILM qualification.
Why choose Pathway Group?
ILM is the UK’s leading body for Management & Leadership qualifications!
• Pathway Group is an established education and training provider, with over 15 years of
experience.
• Pathway has developed its expertise as a NVQ/QCF provider and supports SMEs with
recruitment and training.
• All our training is tailored to your specific business needs and we provide convenient training
in your work place.
For more information on the courses that we offer with ILM please
contact us by:
E-mail: info@pathwaygroup.co.uk or Call: 0121 707 0550
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