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Laura Urquizu
CEO
Red Points
@Lurquizu
From Newcomer to Market
Leader: What Worked and
What Didn’t
The World is Turning
to Ecommerce More
than Ever
Retail ecommerce sales worldwide
Trillions,
USD
2014
0
2
4
6
2015 2016 2017 2018 2019 2020 2021 2022
Source: Statista
Counterfeiting is
Increasing Ever Faster
33,47%
increase in
Fashion
75,96%
increase in
Toys
75,01%
increase in
Homeware
82,37%
increase in
Sporting Goods
Increase of Counterfeits from 2019 to 2021
Making the Internet a
Safer Place for Brands
and Consumers
Key to Success
2014 & 2015
CEO & Partner Laura
Urquizu joined Red
Points. She shifted
the company to the
current SaaS
business model,
product and go-to-
market.
Key to Success
2014 & 2015
CEO & Partner Laura
Urquizu joined Red
Points. She shifted
the company to the
current SaaS
business model,
product and go-to-
market.
2016 & 2017
$2.2M Series A and
$12M Series B.
100 clients on board!
Key to Success
2014 & 2015
CEO & Partner Laura
Urquizu joined Red
Points. She shifted
the company to the
current SaaS
business model,
product and go-to-
market.
2018 & 2019
New office opening in
New York and Salt
Lake City, $38M
Series C and 650+
clients on board!
2016 & 2017
$2.2M Series A and
$12M Series B.
100 clients on board!
Key to Success
2014 & 2015
CEO & Partner Laura
Urquizu joined Red
Points. She shifted
the company to the
current SaaS
business model,
product and go-to-
market.
2020 & 2021
New office opening in
China. Product
evolution to cover
different ecommerce
fraud issues and 1,000
clients on board. Deep
penetration in the US.
2018 & 2019
New office opening in
New York and Salt
Lake City, $38M
Series C and 650+
clients on board!
2016 & 2017
$2.2M Series A and
$12M Series B.
100 clients on board!
Key to Success
The Journey was not
Always Easy
What did
Work?
What did work
Global approach from
the very first day
What did work
Global approach from
the very first day
Product evolution
What did work
Global approach from
the very first day
Product evolution Creating a new
category
What did work
Global approach from
the very first day
Product evolution Never giving up on
core values
Creating a new
category
What didn’t
Work?
What Didn’t Work
Believing when
somebody said "it can't
be done"
What Didn’t Work
Believing when
somebody said "it can't
be done"
Hiring "rock stars"
with big logos on their
resume but no cultural-
fit
Extra Advice
Define clear objectives
for the whole company
Extra Advice
Define clear objectives
for the whole company
Psychological safety
climate
Extra Advice
Key
Takeaways
Think big
Extra Advice
1.
Think big
Extra Advice
1. 2.
Always innovate
Focus in your value
proposition
Think big
Extra Advice
1. 2.
Always innovate
Focus in your value
proposition
3.
Never compromise
values
THANK YOU

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From Newcomer to Market Leader: What Worked and What Didn't with Red Points' CEO