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Strategies for an on-demand world

Presented by: Raul Vielma, Director of Digital/Hispanic Solutions


               Evolution of media choices
               Media growth in the past 10 years
               Adoption of technology in the U.S.
               Local advertisers leveraging digital
               Demographic profile of online users
               7 ways to leverage digital right now




                                                                    1
Increase in media choices continues to evolve
In the beginning there was only   Now there are almost too many to count
one vehicle to reach consumers




                                                                           2
Last 10 years of media growth in the U.S.
                                     US

                  2000         2005                                2010

Internet Hosts    No measure   115 million                         383 million
(sites)
Broadcast         1,500
                  1 500        1,500
                               1 500                               2,218
                                                                   2 218
Television
FM Radio Stations 5,000        8,950                               8,961

AM Radio          5,000        4,854                               4,789
Stations




                                                                                                            3
                                       Source: Central Intelligence Agency, World FactBook 2000,2005,2010
U.S. household technology adoption

                                           During 2008;

                                           Nearly 10 million households
                                           added an HDTV set to their
                                           homes.

                                           More than 8 million purchased
                                           broadband.

                                           Slightly more than 3 million
                                           installed a DVR.

                                           Home networks forecast
                                           shows an aggregate growth
                                           rate of 13% over the next 4
                                           years.




                                                                                    4
                                     Source: *Forrester State of Technology, 2009
“Media choices are evolving; the adoption of new tech is
on the rise and staying ahead is a marketing challenge.”
                                             challenge




                                                           5
Clients taking advantage of
digital advertising solutions




                                6
Local advertisers leveraging digital




                                       7
Demographic profile of online users & th “
D       hi     fil f li               the “new primetime”
                                                 i ti ”




                                                      8
Who’s online? M th 7 outt off 10 adults iin our market are online
               More than           d lt             k t       li

82% of online adults are between 18 and 44




                                             2 out of 3 are college educated


 Nearly half (48%) have household incomes of
 $75,000 or more




                                                          68% are employed
                                                                                                                      9
                                                  Total Adults in the West Palm Beach-Ft. Pierce, FL DMA: 1,508,700
                                                  Source: 2009 Scarborough Report, Release 2
Reaching consumers when exposure to other types of
media are the lowest
   14,000

   13 000
   13,000

   12,000

   11,000

   10,000

    9,000

    8,000

    7,000

    6,000
    6 000

    5,000

    4,000

    3,000

    2,000

    1,000

       0
             2 AM

                    1 AM

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 PalmBeachPost.com audience peaks between 8 a.m. and 5 p.m., enabling you to reach the at-work audience.
                                                                                                                                                                                          10
                                                                                                    Source: Omniture SiteCatalyst Average Weekday Hourly Unique Visitors,
                                                                                                    January 1-14 2010
Online Spending Forecast for
West Palm Beach-Ft. Pierce, FL DMA


                                            Local Interactive Ad Spending Projections
                                                                         (in millions)
 DMA    Online Di l
        O li Display     E-mail
                         E   il   Search & Di t
                                  S    h Directory   Streaming Audio/Video
                                                     St    i A di /Vid                            Total
                                                                                                  T t l

 2009      $35.36         $7.63        $32.89                     $8.35                            $84.23

 2010      $32.38
           $32 38        $10.07
                         $10 07        $35.62
                                       $35 62                    $10.05
                                                                 $10 05                            $88.13
                                                                                                   $88 13




 In 2010, $88.1        million projected to be spent on online advertising in
 our market.


                                                                                                                            11
                                                         All projections in $ Millions, Full-year estimates as of Q2 2009
                                                         Source: 2009 BORRELL ASSOCIATES INC.
“In this market, 7 out of 10 adults are online.”




                                                   12
7   ways to leverage digital

1. Monitor your site traffic
2.
2 Maximize the Googles of the world
3. Take advantage of the new shopping paradigm
4. Improved targeting opportunities
5. View your website as a business p
        y                           partner
6. Use free tools
7. Learn about Social media



                                                 13
Monitor your site traffic
Understand how you measure up, monitor the traffic your site is generating

Page Views: The number of times a web page is requested from a server.

Unique Visitors: The number of users who have accessed a website with a given
                 period of time.
                                            Using sites like compete.com, you
     Google Analytics features:             can see how your site is doing
      Advertising ROI                       compared to your competition.
      Visualize Data
      Customize reporting
      Multimedia Tracking




                                                                                14
Maximize the Googles of the world!
More than 213 million searches done per day, 86% of those searches are local.



  SEM or
  Paid
  Listings

  SEO or
  Organic
  O      i
  Listings




  First step is to search for your business by name, products and services
  and see where you show up!
  Claim
  Cl i your b ibusiness on organic b i
                                   i business di
                                              directories.
                                                      i
                                                                                                                  15
                                            Source: Neilsen NetRatings Nov 2007 & Small Business Resources 2008
The New Shopping Paradigm


                      89%
                      of people regularly/occasionally
                      research online


                      before buying offline*
                               y g

                              yet only…
                      7% of retail sales occur online
                                                                                           16
                                       Source: *Forrester State of Retailing Online 2007
Improved targeting opportunities and benefits

  Who they are (Demographic)

  What they do (Behavioral)
                                  Answering the who, what, where and how
  What content they consumer

  Where they are (Geographic)

  How they accessing the web (Mobile)

                                         Guaranteed delivery

                                         Brings users within ONE click to you

            Answering the WHY            Flexible and dynamic

                                         Measurable

                                         Trackable
                                         T k bl
                                                                           17
Look at your website as your business partner

What is the purpose of your site?
  To generate leads                        Encourage prospects
  Facilitate business transactions         Build your brand


How is it representing your company’s brand?


How does your site display on a mobile enabled device?


 Differentiate your site through:
               y              g

 Newsletters        Referral Programs          Account Personalization

 Online only specials         VIP offers       Web enabled brochure

                                                                         18
Maximize free tools



      Free blogs




                   See how you compare




   Free web analytics




              Free websites/blogs



                                         19
Understand social media
Social media is an umbrella term that defines the various activities that integrate
technology, social interaction and the construction of words, pictures, videos
and audio.



3 out of 4 Americans use social technology.




Time spent on social networks is growing 3xs the overall internet rate,
accounting for ≈10% of all internet time
                                    time.




                                                                                      20
Three categories of social media


                      Share



                              Network
                 Publish




                                        21
“Find the presentation at http://bit.ly/aE6kaT ”




                                                   22
Digital Assessment – the first step to leveraging digital

PalmBeachPost.com’s online consultants will analyze y
                                                y your website and offer
recommendations to best serve your customer based on the goals and challenges you
identify.

The Digital Assessment will identify ways to:
      g                            y   y
    1.     Improve current navigation, information, tools, etc.
    2.     Optimize SEO/SEM campaigns
    3.     Enhance lead generation/e-commerce
    4.     Use analytics and tracking sources to improve ROI of marketing dollars
                   y                 g              p                   g




Email rvielma@pbpost.com to sign up or go to pbpost.com/rsvp




                                                                                    23
Questions?
   rvielma@pbpost.com or twitter.com/rvielma
                                               24

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Raul Chamber Presentation 2 18 2010

  • 1. Strategies for an on-demand world Presented by: Raul Vielma, Director of Digital/Hispanic Solutions Evolution of media choices Media growth in the past 10 years Adoption of technology in the U.S. Local advertisers leveraging digital Demographic profile of online users 7 ways to leverage digital right now 1
  • 2. Increase in media choices continues to evolve In the beginning there was only Now there are almost too many to count one vehicle to reach consumers 2
  • 3. Last 10 years of media growth in the U.S. US 2000 2005 2010 Internet Hosts No measure 115 million 383 million (sites) Broadcast 1,500 1 500 1,500 1 500 2,218 2 218 Television FM Radio Stations 5,000 8,950 8,961 AM Radio 5,000 4,854 4,789 Stations 3 Source: Central Intelligence Agency, World FactBook 2000,2005,2010
  • 4. U.S. household technology adoption During 2008; Nearly 10 million households added an HDTV set to their homes. More than 8 million purchased broadband. Slightly more than 3 million installed a DVR. Home networks forecast shows an aggregate growth rate of 13% over the next 4 years. 4 Source: *Forrester State of Technology, 2009
  • 5. “Media choices are evolving; the adoption of new tech is on the rise and staying ahead is a marketing challenge.” challenge 5
  • 6. Clients taking advantage of digital advertising solutions 6
  • 8. Demographic profile of online users & th “ D hi fil f li the “new primetime” i ti ” 8
  • 9. Who’s online? M th 7 outt off 10 adults iin our market are online More than d lt k t li 82% of online adults are between 18 and 44 2 out of 3 are college educated Nearly half (48%) have household incomes of $75,000 or more 68% are employed 9 Total Adults in the West Palm Beach-Ft. Pierce, FL DMA: 1,508,700 Source: 2009 Scarborough Report, Release 2
  • 10. Reaching consumers when exposure to other types of media are the lowest 14,000 13 000 13,000 12,000 11,000 10,000 9,000 8,000 7,000 6,000 6 000 5,000 4,000 3,000 2,000 1,000 0 2 AM 1 AM 2 AM 3 AM 4 AM 5 AM 6 AM 7 AM 8 AM 9 AM 0 AM 1 AM 2 PM 1 PM 2 PM 3 PM 4 PM 5 PM 6 PM 7 PM 8 PM 9 PM 0 PM 1 PM 12 10 11 1 2 3 4 5 6 7 8 9 12 1 2 3 4 5 6 7 8 9 10 11 PalmBeachPost.com audience peaks between 8 a.m. and 5 p.m., enabling you to reach the at-work audience. 10 Source: Omniture SiteCatalyst Average Weekday Hourly Unique Visitors, January 1-14 2010
  • 11. Online Spending Forecast for West Palm Beach-Ft. Pierce, FL DMA Local Interactive Ad Spending Projections (in millions) DMA Online Di l O li Display E-mail E il Search & Di t S h Directory Streaming Audio/Video St i A di /Vid Total T t l 2009 $35.36 $7.63 $32.89 $8.35 $84.23 2010 $32.38 $32 38 $10.07 $10 07 $35.62 $35 62 $10.05 $10 05 $88.13 $88 13 In 2010, $88.1 million projected to be spent on online advertising in our market. 11 All projections in $ Millions, Full-year estimates as of Q2 2009 Source: 2009 BORRELL ASSOCIATES INC.
  • 12. “In this market, 7 out of 10 adults are online.” 12
  • 13. 7 ways to leverage digital 1. Monitor your site traffic 2. 2 Maximize the Googles of the world 3. Take advantage of the new shopping paradigm 4. Improved targeting opportunities 5. View your website as a business p y partner 6. Use free tools 7. Learn about Social media 13
  • 14. Monitor your site traffic Understand how you measure up, monitor the traffic your site is generating Page Views: The number of times a web page is requested from a server. Unique Visitors: The number of users who have accessed a website with a given period of time. Using sites like compete.com, you Google Analytics features: can see how your site is doing Advertising ROI compared to your competition. Visualize Data Customize reporting Multimedia Tracking 14
  • 15. Maximize the Googles of the world! More than 213 million searches done per day, 86% of those searches are local. SEM or Paid Listings SEO or Organic O i Listings First step is to search for your business by name, products and services and see where you show up! Claim Cl i your b ibusiness on organic b i i business di directories. i 15 Source: Neilsen NetRatings Nov 2007 & Small Business Resources 2008
  • 16. The New Shopping Paradigm 89% of people regularly/occasionally research online before buying offline* y g yet only… 7% of retail sales occur online 16 Source: *Forrester State of Retailing Online 2007
  • 17. Improved targeting opportunities and benefits Who they are (Demographic) What they do (Behavioral) Answering the who, what, where and how What content they consumer Where they are (Geographic) How they accessing the web (Mobile) Guaranteed delivery Brings users within ONE click to you Answering the WHY Flexible and dynamic Measurable Trackable T k bl 17
  • 18. Look at your website as your business partner What is the purpose of your site? To generate leads Encourage prospects Facilitate business transactions Build your brand How is it representing your company’s brand? How does your site display on a mobile enabled device? Differentiate your site through: y g Newsletters Referral Programs Account Personalization Online only specials VIP offers Web enabled brochure 18
  • 19. Maximize free tools Free blogs See how you compare Free web analytics Free websites/blogs 19
  • 20. Understand social media Social media is an umbrella term that defines the various activities that integrate technology, social interaction and the construction of words, pictures, videos and audio. 3 out of 4 Americans use social technology. Time spent on social networks is growing 3xs the overall internet rate, accounting for ≈10% of all internet time time. 20
  • 21. Three categories of social media Share Network Publish 21
  • 22. “Find the presentation at http://bit.ly/aE6kaT ” 22
  • 23. Digital Assessment – the first step to leveraging digital PalmBeachPost.com’s online consultants will analyze y y your website and offer recommendations to best serve your customer based on the goals and challenges you identify. The Digital Assessment will identify ways to: g y y 1. Improve current navigation, information, tools, etc. 2. Optimize SEO/SEM campaigns 3. Enhance lead generation/e-commerce 4. Use analytics and tracking sources to improve ROI of marketing dollars y g p g Email rvielma@pbpost.com to sign up or go to pbpost.com/rsvp 23
  • 24. Questions? rvielma@pbpost.com or twitter.com/rvielma 24