This document discusses communicating in a changing world. It covers 3 eras: the Industrial Revolution before 1850, the digital/social revolution from 1850-2020, and the period after 2020. It discusses how organizations and stakeholders have changed from Period 1.0 to 2.0 to 3.0. Some key concepts discussed include the interdependent economy, prosumption, co-creation, collaboration, disruptive bypass, self-organizing by sharing, and smart solutions. It also discusses the story of "human transformation as economic value" and concepts like serendipity, virtual reality, and a business model for Seats2Meet.com.