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Your Fundraising 411
How to Scale with a Modern Hybrid Event Strategy
Hello!
We are Whitney and Elisabeth
from GiveSignup | RunSignup.
We’re here because we want to
help nonprofits raise more with
free fundraising technology.
Agenda
▷ Welcome to GiveSignup | RunSignup
▷ Building a Modern Events Strategy
▷ Best Practices for Hybrid Events
▷ Technology for Hybrid Events
▷ Customer Successes
▷ Getting Started for FREE!
▷ Q&A
GiveSignup | RunSignup
▷ GiveSignup is built on the technology and business foundations of
RunSignup
▷ Best in class technology to elevate nonprofits’ revenue generation and
supporter engagement
▷ Purpose-built Fundraising Technology for Nonprofits
○ Event fundraising
○ Online giving
▷ 9,000+ Nonprofits are using GiveSignup today
Raise more. Save time. Easy!
All-in-One Supporter
Engagement Platform
▷ Data on supporters of all
types
▷ Engage supporters with
new events, fundraising
campaigns and donation
opportunities
▷ Easily connect to other
platforms that your
nonprofit uses
▷ Your mission is always first
Building a Modern Event
Strategy
The Future is Hybrid
Hybrid Event:
A Definition
Hybrid Event Examples
▷ An in-person 5K with an option to
complete the distance virtually
instead
▷ A gala with in-person attendees
and local participants who pick up
their meal and dine at home while
watching a recorded version of
the night’s entertainment
▷ A conference with in-person
attendees and a stream-at-home
option
A hybrid event is any run/walk/ride
or fundraising event that
incorporates both in-person and
virtual elements.
Why Hybrid in 2020?
In 2020, Hybrid was a bridge back to normal. It exploded as a
way to:
▷ Expand event capacity
▷ Re-build a participant confidence
▷ Create built-in contingency plans to manage uncertainty
▷ Provide options for people with different levels of risk and comfort
▷ Engage supporters and provide reasons to donate
Why Hybrid Forever?
Maximizes Participation
▷ Exceed participation cap
▷ Includes supporters who want to attend in person and those who
prefer virtual
Expands pool of potential supporters
▷ Encourages inviting friends and family from out of town and those
with scheduling restrictions
Rebuild consumer confidence in your events with flexible
participant management options
More Than 5Ks
Run/Walk/Rides are easy to convert to hybrid. But other types of
fundraising events can include in-person and virtual options as well.
▷ In-person Gala with online option
▷ Streaming tickets for a sellout speaker
▷ Book club options for meet-in-person and meet-virtually
▷ Pancake breakfast with eat-in and take-out options
The sky's the limit. Anytime you can incorporate a wider
range of supporters for a low overhead, it’s a win.
Year-Round Hybrid Strategy
It’s not just events that are hybrid: your entire fundraising
calendar should be hybrid.
▷ Include both in-person and virtual options for any event when
both are feasible
▷ Offer virtual-only fundraisers to expand your reach beyond your
geographic area
▷ Include online-only donation and fundraising campaigns
Year-Round Hybrid Strategy
Best Practices for Hybrid
Events
Setup Tips
The 99% Rule
For 99% of hybrid races, the best option is to set up your virtual options and
live options as separate events to accommodate the different needs of
each event.
Example:
1. Live/In-Person 5K
2. Virtual 5K
3. Live/In-Person 10K
4. Virtual 10K
Give Supporters Options!
For run/walk/rides, utilize Participant Management features like...
▷ Event Transfers for easy switching from in-person to virtual (and vice-versa)
▷ Deferrals to let runners change to next year
▷ Race Transfers to let runners opt for another race that better fits their circumstances
For hybrid ticket events/non-endurance events:
▷ Feature links on your website to a FAQ page and contact form
▷ Offer ticket exchanges/refunds up until the week of the event
▷ Offer a solid virtual option that you can encourage supporters to take advantage of should
they not be able to attend in-person at the last minute
Settings to
Separate
Virtual and In-Person are different
We’ll review where to update these,
but the general areas to keep
separate include:
▷ Event dates, locations, directions
▷ Event-Specific confirmation emails
▷ Registration follow-up emails
▷ Corrals
▷ Swag Shipping
▷ Results Sets
▷ Digital Bibs & Finisher Certificates
Customize Place
and Directions
Race >> Race Website >> Race Location
Event >> Basic Info >> Location Description
On Race Info Page
Before
After
Customize Date and Location: Run/Walk/Ride
Race >> Race Website >> Misc
Settings
▷ Default Date based on
start/end dates
▷ Location from Step 1
of the Race Wizard
Race Wizard >> Step 1
Before Date/Location Changes
Before After
Event-Specific Confirmation Email
** Available on run/walk/rides...if you are using ticket events, put everything in a clear, shared email
Event-Specific Confirmation Email
Race >> Notifications >> Event Specific Confirmation E-mail
Event >> Notifications >> User Registered
Include for In-Person Event
▷ Location details
▷ Wave/arrival times
▷ Link to social distancing protocols
▷ Deadline and process for transferring
to virtual
▷ Packet/T-shirt pickup info
Include for Virtual Event
▷ If an event..zoom link/how it will
work
▷ If a race...how a virtual race works
▷ Dates/Times
▷ Deadline, caps, and process for
transferring to in-person
▷ Swag shipping or pickup timeline
▷ Virtual Results submission info
Settings to
Combine
Combine settings to create a
cohesive event and ensure that
virtual and in-person participants
feel like a part of the event.
The general areas to combine
include:
▷ Photos
▷ Social Teams and incentives
▷ Referral and Swag Rewards
▷ Fundraising
▷ Social Media
Technology for Hybrid Events
Make it fun.
Donation Thermometer
Add a Donation Thermometer to your cover page to highlight the progress
of your supporters.
Race (or Event) >> Race (or Event) Website >> Cover Page >>
Data Component
Social Media Fun
Use social media (Facebook & Instagram) to connect your participants
(wherever they are).
▷ Facebook Groups: Optimal for getting interaction between supporters
▷ Hashtags: Simple way to unify supporters by encouraging sharing across
social media platforms
▷ Contests: Offer fun contests such as best costume or best photo, and use
social media to collect submissions
▷ Go Live: Use Facebook or Instagram Live to share a live experience with
virtual supporters as it’s happening
Referrals
Promotion >> Referral Tracking >> Setup
Maximize the impact of referrals by allowing participants to refer (and get credit for) anyone - virtual or
in-person.
▷ Effectiveness of referral rewards soared in 2020.
▷ On tickets: offer referral refunds. On run/walk/rides, you can offer swag rewards and/or referral refunds.
Run/Walk/Ride Settings:
Fundraising
Your cause can be both the reason for your event, and the reason
participants support your event. Set a collective goal to bring participants
together.
Donations >> Setup
Fundraising >> Individual Fundraisers/Team Fundraisers
Digital Bib
▷ Go viral, encourage sharing
▷ Separate ranges and options
RaceDay Tools >> Bibs >> Customize Digital Bib
Finisher Certificates
▷ Always a nice reward; more
important for virtual events.
▷ Customize look and feel to match
the type of event. In-person races
may include placement, but virtual
races typically do not.
RaceDay Tools >> Results >> Customize
Finisher Certificate
Customer Successes
Engage more AND raise more
Hybrid Ideas for Nonprofits:
Example: Bourbon Street Barathon - Hybrid Bar Crawl
➔ Sept - Nov 2020
➔ Visit each bar in
person for a unique
cocktail.
➔ Virtual course posted
on website.
➔ Run/Walk specific
distance to each bar!
➔ Gala with an in-person and a live video or
recording (virtual) component
➔ Food/drink festival with takeout option
➔ Outdoor spring/summer event with a virtual
challenge or social media component, either
before or after
➔ Bar crawl/in-person solo challenge/ scavenger
hunt
Every Step Counts Walk/Run
(Howard County Autism Society)
▷ October 2020
▷ In-person and virtual walk/run.
Participants could switch
between the in-person and the
virtual option up until the day
before the event
▷ EVERYONE got a fundraising
page
▷ Virtual course video was
posted on the website
▷ Over half the participants were
in-person
▷ In 2021, they will hold a larger
in-person event and retain the
virtual option
Richmond
Marathon
▷ 5,500 registrants (Marathon, Half
Marathon, 8K)
▷ USATF Certified course (optional)
▷ Swag pickup and shipping options
- post-race pickup if running
official course
▷ Long-sleeve tech shirt, medal,
buff, finisher blanket, Nuun, energy
gel.
▷ No prize money
▷ Participant management options
include event transfer and deferral
A different kind of hybrid event: in-person
and chip timed, but over 16 days
Richmond Marathon
In-Person Elements
▷ Official course on a city trail
▷ Chip-timed
▷ Bottle refill stations,
restrooms, and mile markers
▷ Finish line
Virtual Elements
▷ 16 days to complete
▷ Start anytime (5am-5:30pm)
▷ Option to run anywhere
▷ Time validated by RaceJoy
Get Started For Free
Q&A
Thank You
GiveSignup

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Fundraising 411: How to Scale with a Modern Hybrid Event Strategy

  • 1. Your Fundraising 411 How to Scale with a Modern Hybrid Event Strategy
  • 2. Hello! We are Whitney and Elisabeth from GiveSignup | RunSignup. We’re here because we want to help nonprofits raise more with free fundraising technology.
  • 3. Agenda ▷ Welcome to GiveSignup | RunSignup ▷ Building a Modern Events Strategy ▷ Best Practices for Hybrid Events ▷ Technology for Hybrid Events ▷ Customer Successes ▷ Getting Started for FREE! ▷ Q&A
  • 4. GiveSignup | RunSignup ▷ GiveSignup is built on the technology and business foundations of RunSignup ▷ Best in class technology to elevate nonprofits’ revenue generation and supporter engagement ▷ Purpose-built Fundraising Technology for Nonprofits ○ Event fundraising ○ Online giving ▷ 9,000+ Nonprofits are using GiveSignup today Raise more. Save time. Easy!
  • 5.
  • 6. All-in-One Supporter Engagement Platform ▷ Data on supporters of all types ▷ Engage supporters with new events, fundraising campaigns and donation opportunities ▷ Easily connect to other platforms that your nonprofit uses ▷ Your mission is always first
  • 7. Building a Modern Event Strategy The Future is Hybrid
  • 8. Hybrid Event: A Definition Hybrid Event Examples ▷ An in-person 5K with an option to complete the distance virtually instead ▷ A gala with in-person attendees and local participants who pick up their meal and dine at home while watching a recorded version of the night’s entertainment ▷ A conference with in-person attendees and a stream-at-home option A hybrid event is any run/walk/ride or fundraising event that incorporates both in-person and virtual elements.
  • 9. Why Hybrid in 2020? In 2020, Hybrid was a bridge back to normal. It exploded as a way to: ▷ Expand event capacity ▷ Re-build a participant confidence ▷ Create built-in contingency plans to manage uncertainty ▷ Provide options for people with different levels of risk and comfort ▷ Engage supporters and provide reasons to donate
  • 10. Why Hybrid Forever? Maximizes Participation ▷ Exceed participation cap ▷ Includes supporters who want to attend in person and those who prefer virtual Expands pool of potential supporters ▷ Encourages inviting friends and family from out of town and those with scheduling restrictions Rebuild consumer confidence in your events with flexible participant management options
  • 11. More Than 5Ks Run/Walk/Rides are easy to convert to hybrid. But other types of fundraising events can include in-person and virtual options as well. ▷ In-person Gala with online option ▷ Streaming tickets for a sellout speaker ▷ Book club options for meet-in-person and meet-virtually ▷ Pancake breakfast with eat-in and take-out options The sky's the limit. Anytime you can incorporate a wider range of supporters for a low overhead, it’s a win.
  • 12. Year-Round Hybrid Strategy It’s not just events that are hybrid: your entire fundraising calendar should be hybrid. ▷ Include both in-person and virtual options for any event when both are feasible ▷ Offer virtual-only fundraisers to expand your reach beyond your geographic area ▷ Include online-only donation and fundraising campaigns
  • 14. Best Practices for Hybrid Events Setup Tips
  • 15. The 99% Rule For 99% of hybrid races, the best option is to set up your virtual options and live options as separate events to accommodate the different needs of each event. Example: 1. Live/In-Person 5K 2. Virtual 5K 3. Live/In-Person 10K 4. Virtual 10K
  • 16. Give Supporters Options! For run/walk/rides, utilize Participant Management features like... ▷ Event Transfers for easy switching from in-person to virtual (and vice-versa) ▷ Deferrals to let runners change to next year ▷ Race Transfers to let runners opt for another race that better fits their circumstances For hybrid ticket events/non-endurance events: ▷ Feature links on your website to a FAQ page and contact form ▷ Offer ticket exchanges/refunds up until the week of the event ▷ Offer a solid virtual option that you can encourage supporters to take advantage of should they not be able to attend in-person at the last minute
  • 17. Settings to Separate Virtual and In-Person are different We’ll review where to update these, but the general areas to keep separate include: ▷ Event dates, locations, directions ▷ Event-Specific confirmation emails ▷ Registration follow-up emails ▷ Corrals ▷ Swag Shipping ▷ Results Sets ▷ Digital Bibs & Finisher Certificates
  • 18. Customize Place and Directions Race >> Race Website >> Race Location Event >> Basic Info >> Location Description On Race Info Page Before After
  • 19. Customize Date and Location: Run/Walk/Ride Race >> Race Website >> Misc Settings ▷ Default Date based on start/end dates ▷ Location from Step 1 of the Race Wizard Race Wizard >> Step 1
  • 21. Event-Specific Confirmation Email ** Available on run/walk/rides...if you are using ticket events, put everything in a clear, shared email
  • 22. Event-Specific Confirmation Email Race >> Notifications >> Event Specific Confirmation E-mail Event >> Notifications >> User Registered Include for In-Person Event ▷ Location details ▷ Wave/arrival times ▷ Link to social distancing protocols ▷ Deadline and process for transferring to virtual ▷ Packet/T-shirt pickup info Include for Virtual Event ▷ If an event..zoom link/how it will work ▷ If a race...how a virtual race works ▷ Dates/Times ▷ Deadline, caps, and process for transferring to in-person ▷ Swag shipping or pickup timeline ▷ Virtual Results submission info
  • 23. Settings to Combine Combine settings to create a cohesive event and ensure that virtual and in-person participants feel like a part of the event. The general areas to combine include: ▷ Photos ▷ Social Teams and incentives ▷ Referral and Swag Rewards ▷ Fundraising ▷ Social Media
  • 24. Technology for Hybrid Events Make it fun.
  • 25. Donation Thermometer Add a Donation Thermometer to your cover page to highlight the progress of your supporters. Race (or Event) >> Race (or Event) Website >> Cover Page >> Data Component
  • 26. Social Media Fun Use social media (Facebook & Instagram) to connect your participants (wherever they are). ▷ Facebook Groups: Optimal for getting interaction between supporters ▷ Hashtags: Simple way to unify supporters by encouraging sharing across social media platforms ▷ Contests: Offer fun contests such as best costume or best photo, and use social media to collect submissions ▷ Go Live: Use Facebook or Instagram Live to share a live experience with virtual supporters as it’s happening
  • 27. Referrals Promotion >> Referral Tracking >> Setup Maximize the impact of referrals by allowing participants to refer (and get credit for) anyone - virtual or in-person. ▷ Effectiveness of referral rewards soared in 2020. ▷ On tickets: offer referral refunds. On run/walk/rides, you can offer swag rewards and/or referral refunds.
  • 28. Run/Walk/Ride Settings: Fundraising Your cause can be both the reason for your event, and the reason participants support your event. Set a collective goal to bring participants together. Donations >> Setup Fundraising >> Individual Fundraisers/Team Fundraisers
  • 29. Digital Bib ▷ Go viral, encourage sharing ▷ Separate ranges and options RaceDay Tools >> Bibs >> Customize Digital Bib
  • 30. Finisher Certificates ▷ Always a nice reward; more important for virtual events. ▷ Customize look and feel to match the type of event. In-person races may include placement, but virtual races typically do not. RaceDay Tools >> Results >> Customize Finisher Certificate
  • 32. Hybrid Ideas for Nonprofits: Example: Bourbon Street Barathon - Hybrid Bar Crawl ➔ Sept - Nov 2020 ➔ Visit each bar in person for a unique cocktail. ➔ Virtual course posted on website. ➔ Run/Walk specific distance to each bar! ➔ Gala with an in-person and a live video or recording (virtual) component ➔ Food/drink festival with takeout option ➔ Outdoor spring/summer event with a virtual challenge or social media component, either before or after ➔ Bar crawl/in-person solo challenge/ scavenger hunt
  • 33. Every Step Counts Walk/Run (Howard County Autism Society) ▷ October 2020 ▷ In-person and virtual walk/run. Participants could switch between the in-person and the virtual option up until the day before the event ▷ EVERYONE got a fundraising page ▷ Virtual course video was posted on the website ▷ Over half the participants were in-person ▷ In 2021, they will hold a larger in-person event and retain the virtual option
  • 34. Richmond Marathon ▷ 5,500 registrants (Marathon, Half Marathon, 8K) ▷ USATF Certified course (optional) ▷ Swag pickup and shipping options - post-race pickup if running official course ▷ Long-sleeve tech shirt, medal, buff, finisher blanket, Nuun, energy gel. ▷ No prize money ▷ Participant management options include event transfer and deferral A different kind of hybrid event: in-person and chip timed, but over 16 days
  • 35. Richmond Marathon In-Person Elements ▷ Official course on a city trail ▷ Chip-timed ▷ Bottle refill stations, restrooms, and mile markers ▷ Finish line Virtual Elements ▷ 16 days to complete ▷ Start anytime (5am-5:30pm) ▷ Option to run anywhere ▷ Time validated by RaceJoy
  • 37. Q&A