A Sustainable Model for ICT Capacity Building in Developing Countries
These are the slides of the presentation made at LISA12 https://www.usenix.org/sustainable-model-ict-capacity-building-developing-countries System administrators are often asked to apply their professional expertise in unusual situations, or under tight resource constraints. What happens, though, when the “situation” is a foreign country with only basic technical infrastructure, and the task is to bauild systems which are able to survive and grow in these over-constrained environments? In this paper we report on our experiences in two very different countries – Cuba and Ethiopia – where we ran a number of ICT projects. In those projects we assisted local universities to upgrade their ICT infrastructure and services. This included skills and process building for local system administrators. Based on our experiences we formulate a model for sustainable ICT capacity building. We hope this model will be useful for other organizations doing similar projects.
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A Sustainable Model for ICT Capacity Building in Developing Countries
- 1. A sustainable model for ICT capacity building in developing countries Rudy Gevaert Ghent University
- 2. About me GNU/Linux sysadmin Postmaster Devops ICT for development in Ethiopia and Cuba http://webworm.org @rgevaert Rudy Gevaert 2/22
- 3. A sustainable model for ICT capacity building in developing countries Context and background of our programmes Overview of the ICT projects in Cuba and Ethiopia What did we learn? Table of contents Rudy Gevaert 3/22
- 4. I’m not going to talk about. . . Rudy Gevaert 4/22
- 5. Background and Context Overall objective: academic capacity building in developing countries Background and Context Rudy Gevaert 5/22
- 6. Overview of the ICT projects in Cuba and Ethiopia Projects in .cu and .et Rudy Gevaert 6/22
- 7. Cuba La Universidad Central “Marta Abreu” de Las Villas http://www.uclv.edu.cu Santa Clara Projects in .cu and .et Rudy Gevaert 7/22
- 8. Ethiopia Mekelle Mekelle University http://www.mu.edu.et Jimma University Jimma http://www.ju.edu.et Projects in .cu and .et Rudy Gevaert 8/22
- 9. Objectives of the ICT projects Help the local university expand and professionalize their ICT services Projects in .cu and .et Rudy Gevaert 9/22
- 10. Accomplishments Establishment of a solid network infrastructure and associated services E-administration system developed Internet access improved and managed Establishment of a central data center Human capacity building in software engineering, system and network administration Apply bandwidth management and optimization techniques University e-mail system created Capacity building in Free Software technologies Projects in .cu and .et Rudy Gevaert 10/22
- 11. What did we learn? Sustainable model Rudy Gevaert 11/22
- 12. Bandwidth is limited, manage it! Improve and manage Internet access by applying bandwidth management and optimization techniques Sustainable model Rudy Gevaert 12/22
- 13. Capacity building is more important than infrastructure building Iterative train the trainer process Be prepared for high staff turnover Sustainable model Rudy Gevaert 13/22
- 14. The level of knowledge is limited, but the people aren’t! Level of education is different Adapt to local cultures Failures happen due to external circumstances Sustainable model Rudy Gevaert 14/22
- 15. Establish a good relationship with local management Otherwise they won’t use the systems you helped with Development cooperation is big business Selection of trainees is tricky Sustainable model Rudy Gevaert 15/22
- 16. Purchase of IT equipment is difficult Purchasing procedure: Locally? Painful procurement Abroad? Painful shipment and customs clearance Add spare equipment Choose Free Software Sustainable model Rudy Gevaert 16/22
- 17. Small is beautiful Don’t over engineer! KISS Don’t become a dependency Sustainable model Rudy Gevaert 17/22
- 18. How to handle project follow up Two visits a year are the minimum This is when you get things implemented Experience conditions where you partners work in Sustainable model Rudy Gevaert 18/22
- 19. Conclusions Model: keep sustainability in mind Projects: Variable success For myself: Don’t panic: Rome wasn’t built in a day! Sustainable model Rudy Gevaert 19/22
- 20. What’s next? Ethiopia Mekelle: programme finishes March ’13, after that ? Jimma: half way the programme, 5 years to come Cuba: from April ’13, two new 10-year programmes: University of Oriente (Santiago De Cuba) ICT network Cuba What’s next? Rudy Gevaert 20/22
- 21. Thank you Gracias Rudy Gevaert 21/22
- 22. Questions? Rudy Gevaert 22/22