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The Quest to Quantify:
Measuring the impact of you talent brand
Todevelopa completemind:
Studythescienceof art;
Studytheart of science.
Learnhowto see.
Realizethateverything
connectsto everythingelse.
believe talent brand
strength makes a
“significant impact”
on ability to hire
77%
Average reduction in
cost per hire
50%
Average reduction in
turnover
28%
talent professionals
who say talent brand is
a top priority in 2015
56%
We know that Talent Brand is important
Source: LinkedIn Global Recruiting Trends Report, Nov 2014
Candidates tell us it’s important
Source: LinkedIn Talent Trends Report, March 2014
Reputation as a
“great place to work”
Reputation for “great
products / services”
Reputation for
“great people”
Reputation for
“being prestigious”
56%
But how do you prove your talent
brand is important?
1. Learn the language
2. Find your partners
3. Measure what matters
4. Beware of pitfalls
5. Get started
6
5 Steps to measure your talent brand
Learn the Language
Step One
8
Employer Brand n.
How you, the employer, promote your company
as a place to work
9
Talent Brand n.
the highly social, totally public version of your
employer brand incorporating what talent thinks,
feels, and shares about your company as a
place to work
a significant asset for both hiring/retaining great
talent and promoting your corporate image to
the market
50%
of professionals around the world
discover new job opportunities
through word of mouth
Find Your Partners
Step Two
13
Company brand and talent brand
are two sides of the same coin.
LinkedInTalentBrandIndex
Lippincott Customer BrandView Index
36%
28%-6%
10%
HighLow
HighLow
Cumulative Growth in Shareholder Value over 5 years:
15
Measure what Matters
Step Three
17
However beautiful the
strategy, you should
occasionally look at the
results.
Winston Churchill
Know the goal:
Attract Engage Pipeline
6.3 million
Reputation aside, you should know what those open roles are
costing your company
20
What’s your cost of vacancy?
Average Daily
Revenue per Lost
Employee =
Daily Revenue Lost =
Daily Revenue Lost =
(Total Annual Revenue ÷ # of employees)
250 working days per year
Position’s salary
250 working days
Simple Salary
Multiplier
X
Total Annual Revenue Generated by Position
250 working days
4 simple metrics
22
Metric 1
Social Media Follower Quality
Know who your followers are:
Function
Seniority
Industry
Company size
Adapt your talent brand strategy for different audiences
Track targeted follower change as part of overall follower growth
23
Tips for visualizing your success
Plot campaigns against key success metrics to see correlation
24
Tips for visualizing your success
0
2,000
4,000
6,000
8,000
10,000
12,000
14,000
16,000
18,000
0
50000
100000
150000
200000
250000
300000
350000
400000
450000
Impressions served
Followers
25
Metric 2
Talent Response Rate
If you’ve effectively built
awareness, you should expect a
higher response rate among
priority talent pools.
Company page
followers are
81%
more likely to
respond to an inMail
26
Global e-commerce company has huge uptick in
response rate from engaged talent
27
Tips for visualizing your success
Track response rate over time to see trends
As your talent brand strengthens,
you should see an increasing
response rate from targeted talent
pools
13% or below  evaluate your
inMail strategy
28
Metric 3
Applicant quality
Who are the quality candidates for
you?
Subjective  What does it
mean to your company?
Good fit for the company
Good fit for the role
Stack quality vs. non-quality candidates on a chart
29
Tips for visualizing your success
0
10
20
30
40
50
60
70
Week 1 Week 2 Week 3 Week 4
#ofapplicants
Non-quality
Quality
30
Metric 4
Time to hire
Your talent branding activities
should build a strong pipeline
and start more conversations
with qualified talent, thereby
lowering your time to hire.
Company with a strong
talent brand on
LinkedIn report a
20%
Faster rate of hire
31
Tips for visualizing your success
Track time to hire as a whole, or for specific roles
Time to hire for engineering roles Time to hire for engineering vs. all roles
0
5
10
15
20
25
30
35
40
Week
1
Week
2
Week
3
Week
4
Week
5
Days
Engineering -
time to hire
0
5
10
15
20
25
30
35
40
Week
1
Week
2
Week
3
Week
4
Week
5
Engineering
- time to hire
All roles -
time to hire
32
Bonus Metric
New hire alignment
Monitor the authenticity of your
talent brand with a new hire
alignment check
33
Survey new hires
Did their expectations match reality?
Has your experience working here matched your expectations?
Scale: 0 (not at all) – 5 (highly matched)
“Please explain why you selected that choice” so you can gain additional insights.
 Send 90 days after start
 Ensure anonymity for honest answers
 Tools like Google Forms or SurveyMonkey are free
and easy
Graph alignment over time, preferably by function
34
Tips for visualizing success
0
0.5
1
1.5
2
2.5
3
3.5
4
4.5
Q1 Q2 Q3 Q4
AlignmentScore
Sales
Marketing
IT
HR
35
Seeing poor alignment?
Tips on how to adjust
1. You’re not sharing enough
2. Need to course-correct
“You have to embrace
who you are, in all its
hideousness or all its
glory. Because that’s
who you want to
attract—talent with that
shared passion and
shared ideology.”
Ed Nathanson - Founder
Red Pill Talent
Step 4
Beware of
pitfalls
#1: Forgetting
that branding is
both a science
and an art
#2: Measuring
for the sake of
measuring
#3: Analysis
paralysis
37
Step 5
Get Started
• Identify a new partner
• Pick a new metric to
incorporate into your talent
brand measurements
• Start tracking and adjust as
needed
©2014 LinkedIn Corporation. All Rights Reserved.

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The Quest to Quantify: Measuring the impact of your Talent Brand

  • 1. The Quest to Quantify: Measuring the impact of you talent brand
  • 2. Todevelopa completemind: Studythescienceof art; Studytheart of science. Learnhowto see. Realizethateverything connectsto everythingelse.
  • 3. believe talent brand strength makes a “significant impact” on ability to hire 77% Average reduction in cost per hire 50% Average reduction in turnover 28% talent professionals who say talent brand is a top priority in 2015 56% We know that Talent Brand is important Source: LinkedIn Global Recruiting Trends Report, Nov 2014
  • 4. Candidates tell us it’s important Source: LinkedIn Talent Trends Report, March 2014 Reputation as a “great place to work” Reputation for “great products / services” Reputation for “great people” Reputation for “being prestigious” 56%
  • 5. But how do you prove your talent brand is important?
  • 6. 1. Learn the language 2. Find your partners 3. Measure what matters 4. Beware of pitfalls 5. Get started 6 5 Steps to measure your talent brand
  • 8. 8 Employer Brand n. How you, the employer, promote your company as a place to work
  • 9. 9 Talent Brand n. the highly social, totally public version of your employer brand incorporating what talent thinks, feels, and shares about your company as a place to work a significant asset for both hiring/retaining great talent and promoting your corporate image to the market
  • 10. 50% of professionals around the world discover new job opportunities through word of mouth
  • 11.
  • 13. 13 Company brand and talent brand are two sides of the same coin.
  • 14. LinkedInTalentBrandIndex Lippincott Customer BrandView Index 36% 28%-6% 10% HighLow HighLow Cumulative Growth in Shareholder Value over 5 years:
  • 15. 15
  • 17. 17 However beautiful the strategy, you should occasionally look at the results. Winston Churchill
  • 18. Know the goal: Attract Engage Pipeline
  • 20. Reputation aside, you should know what those open roles are costing your company 20 What’s your cost of vacancy? Average Daily Revenue per Lost Employee = Daily Revenue Lost = Daily Revenue Lost = (Total Annual Revenue ÷ # of employees) 250 working days per year Position’s salary 250 working days Simple Salary Multiplier X Total Annual Revenue Generated by Position 250 working days
  • 22. 22 Metric 1 Social Media Follower Quality Know who your followers are: Function Seniority Industry Company size Adapt your talent brand strategy for different audiences
  • 23. Track targeted follower change as part of overall follower growth 23 Tips for visualizing your success
  • 24. Plot campaigns against key success metrics to see correlation 24 Tips for visualizing your success 0 2,000 4,000 6,000 8,000 10,000 12,000 14,000 16,000 18,000 0 50000 100000 150000 200000 250000 300000 350000 400000 450000 Impressions served Followers
  • 25. 25 Metric 2 Talent Response Rate If you’ve effectively built awareness, you should expect a higher response rate among priority talent pools. Company page followers are 81% more likely to respond to an inMail
  • 26. 26 Global e-commerce company has huge uptick in response rate from engaged talent
  • 27. 27 Tips for visualizing your success Track response rate over time to see trends As your talent brand strengthens, you should see an increasing response rate from targeted talent pools 13% or below  evaluate your inMail strategy
  • 28. 28 Metric 3 Applicant quality Who are the quality candidates for you? Subjective  What does it mean to your company? Good fit for the company Good fit for the role
  • 29. Stack quality vs. non-quality candidates on a chart 29 Tips for visualizing your success 0 10 20 30 40 50 60 70 Week 1 Week 2 Week 3 Week 4 #ofapplicants Non-quality Quality
  • 30. 30 Metric 4 Time to hire Your talent branding activities should build a strong pipeline and start more conversations with qualified talent, thereby lowering your time to hire. Company with a strong talent brand on LinkedIn report a 20% Faster rate of hire
  • 31. 31 Tips for visualizing your success Track time to hire as a whole, or for specific roles Time to hire for engineering roles Time to hire for engineering vs. all roles 0 5 10 15 20 25 30 35 40 Week 1 Week 2 Week 3 Week 4 Week 5 Days Engineering - time to hire 0 5 10 15 20 25 30 35 40 Week 1 Week 2 Week 3 Week 4 Week 5 Engineering - time to hire All roles - time to hire
  • 32. 32 Bonus Metric New hire alignment Monitor the authenticity of your talent brand with a new hire alignment check
  • 33. 33 Survey new hires Did their expectations match reality? Has your experience working here matched your expectations? Scale: 0 (not at all) – 5 (highly matched) “Please explain why you selected that choice” so you can gain additional insights.  Send 90 days after start  Ensure anonymity for honest answers  Tools like Google Forms or SurveyMonkey are free and easy
  • 34. Graph alignment over time, preferably by function 34 Tips for visualizing success 0 0.5 1 1.5 2 2.5 3 3.5 4 4.5 Q1 Q2 Q3 Q4 AlignmentScore Sales Marketing IT HR
  • 35. 35 Seeing poor alignment? Tips on how to adjust 1. You’re not sharing enough 2. Need to course-correct “You have to embrace who you are, in all its hideousness or all its glory. Because that’s who you want to attract—talent with that shared passion and shared ideology.” Ed Nathanson - Founder Red Pill Talent
  • 36. Step 4 Beware of pitfalls #1: Forgetting that branding is both a science and an art #2: Measuring for the sake of measuring #3: Analysis paralysis
  • 37. 37 Step 5 Get Started • Identify a new partner • Pick a new metric to incorporate into your talent brand measurements • Start tracking and adjust as needed
  • 38. ©2014 LinkedIn Corporation. All Rights Reserved.