The document provides information about Soft Skills World, a training and development company. In its 18 years of operation, it has conducted programs across many industries to design training that meets industry needs. Its mission is to foster world-class training through innovative facilitation to help clients build competencies. It aims to contribute to quality work life through top-class modules, minimize the gap between learning and execution, and help people grow personally and professionally. It uses approaches like Kolb's experiential learning cycle and tools like psychometrics, business games and role-plays to deliver customized modules.

1. SOFT SKILLS WORLD
ONE STOP TRAINING & DEVELOPMENT PROVIDER

2. MISSION
It is our job to continually
foster world-class trainings
And through innovative
Facilitation approaches,
assisting our clients in the
competency building of their
valuable Human Resources

3. ABOUT US
We are into the field of training & development for the last 18
years. We have conducted training programs across schools,
Colleges, Management Institutions, Hospitality,Telecom,Service,
Automotive Industries & other corporate sectors. We design the
training programs as per the industry requirements.
We make sure our training programs are easily understood by
the participants and they take home easy learning. Our
programs are filled with Fun and Knowledge. We can assure a
positive & valuable change in the participant’s behaviour at the
end of the training program.

4. OBJECTIVE
• Contributing to people quality of work life
through top class training modules
• Minimizing the gap between learning and
execution
• To champion people to grow personally,
professionally, emotionally and spiritually in
their unique perspective

5. APPROACH
EXPERIENCING
Experiencing the Activity Phase
Trying Out / REFLECTING
Testing Publishing & Sharing
Applying Planning Effective Reactions And Observation
Use of Learning
Conceptualizing /
Generalizing
Generalizing Developing
Real World Principles
*Based on Kolb’s Experiential Learning Cycle

6. YOUR CONCERNS
Leadership
Performance
Management
?..?..?..

7. OUR METHODOLOGY
• Customized modules focusing the organization’s
specific talent enhancement needs
• A mix of well tested and diverse methodologies
(Psychometric tools, Business Games, Role plays
Etc.)
• Application of most suitable vehicle of delivery
(Classroom, Outbound & Growth Lab)

8. VEHICLES OF DELIVERY
Class Room
Programs
Growth Labs
Outbound Programs

9. AREA OF FOCUS - I
• Leadership
• Team Building
• Managerial Skills
• Performance Enhancement

10. AREA OF FOCUS -II
• Selling Skills
• Customer Orientation
• Managing Self
• Banking & Financial Approaches

11. LEADERSHIP
• Envisioning & Transformation
• Handling Diverse Situations
• Action Orientation
• Leading People
• Influencing Skills

12. TEAM
• Building a Winning Team
• Achieving goals through
Team Work
• Enhancing Team Cohesiveness
• Inbound & Outbound

13. MANAGERIAL
SKILLS
• Planning & Organizing
• Problem solving & Decision
making
• Process improvement
• Innovation & Creativity

14. PERFORMANCE
ENHANCEMENT
• Performance feedback
• Coaching
• Counseling
• Mentoring

15. SELLING SKILLS
• Consultative Selling
• Channel Management
• Professional Selling Skills

16. CUSTOMER
ORIENTATION
• Customer Orientation for
Sales Team
• Internal Customer Orientation
• Customer First
• Process Orientation

17. MANAGING
SELF
• Enhancing self awareness
• Sensitivity Training
• Igniting the passion
• Assertiveness

18. Banking & Financial
• Fundamentals of Banking
• Foreign Exchange
• Wealth Management
• Finance for Non Finance

19. Complete Offering of Our Programs
Soft Skills Behavioral Management Functional Consulting
Communication Skills Human Values & Management Corporate Social Responsibility Finance for Non Finance Balance Score Card
Presentation Skills Art of Performing Business Continuity Plan MS Office Competency Mapping
Workplace Etiquette & Cultural Adaptability Emotional Intelligence Supply Chain Management Foreign Exchange Manpower Load Balancing
TDS on Salary & Other Payments, Retirement Benefits,
Negotiation Skills Time Management Banking & Financial Management Remuneration Planning & DTC Training Need Analysis (TNA)
Business Communication Confusion Management PMP (Project Management) Labour Laws for Corporate Managers
Effective Managers Valuebased Leadership Marketing Management Five S (Japanese Tool)- Training & Implementation
Stress Management Managerial Effectiveness Human Resource Management Train The Trainer (TTT)
Making life time Customer Team Building (Outbound & Inbound) Financial Management Six Sigma (Green & Black Belt)
Handling Interviews Interpersonal Dynamics Rural Management
Creativity & Innovation Decision Making & Problem solving Contract Labour Management
Selling Skills Executive Development Programs HR Systems, Processes & Best Practices
Customer Orientation Gender Sensitivity @workplace Retail Management
Managing Self Self Esteem & Assertiveness Industrial Relations
Interviewing Skills Conflict Resolution
Supervisory Skills Anger Management
Business Writing Skills Power of Humour @workplace
Telephone & Email etiquettes Attitude Building
Corporate Etiquettes & Grooming Human Lab (ISABS Based)

20. Few of our Delivered Programs
• Professional Etiquettes • Train The Trainer [TTT]
• Negotiation Skills • Selling Skills
• Stress Management • Communication skills
• Interpersonal Dynamics • Finance for non finance
• Passion@Work • Conflict management
• Presentation Skills • Time management
• Decision making & problem • Team building (Inbound &
solving Outbound)
• Business writing skills • Creativity & Innovation at work
• 5 S (Japanese tool) • And many more…..

21. Consulting Services
 5 S (Japanese Tool) training & implementation
 Designing Balance Score
 Manpower Load Balancing
 Finacle Banking software
 Finance for Non finance
 Banking & Operations
 Banking Fraud Prevention & Control and Anti Money Laundering
 Foreign Exchange (Retail & Trade)

22. OUR CLIENTS (CORPORATE)

23. OUR CLIENTS (CORPORATE)

24. OUR CLIENTS (INSTITUTIONS)

25. CREDENTIALS….
• Indian Institute of Financial Planning (IIFP), New Delhi.
• Institute of Management Education (IME), Sahibabad.
• ABN AMRO Bank, Gurgaon, Haryana.
• Doosan Engineering & Construction Ltd, Gurgaon,
Haryana.
• Global Institute of Management & Technology (GIMT),
Noida. U.P.

26. CREDENTIALS….
• Mount Carmel Business school, Dwarka.
• Bangalore School of Business, Mathura road, New Delhi.
• Ceragem India Ltd., Gurgaon, Haryana.
• Sk engineering & construction Ltd., Gurgaon, Haryana.
• Bharati Wall Mart, Gurgaon, Haryana .

27. CREDENTIALS….
• Tulip telecom,Delhi
• Kuoni Destination Management,Gurgaon.
• American Express
• Maruti suzuki
• Kirlsokar
• Adidas
• Bank of America
• Nokia Siemens

28. CREDENTIALS….
•DS group-Gurgaon.
•Bank Of America
•Trelleborg, Noida.
•Loging brain ,Gurgoan
•JCB
•CEMA
•Johnson Controls
• Blue Star Aviation Services

29. PARTNER WITH US
SOFT SKILLS WORLD Support Cell:
Corporate Office - F 41, Ground Floor,
Suncity, Sector 54, Gurgaon
Training Center – 24, Vatika City Mkt,
Sohna Road ,Gurgaon
Branch Office- 337, 2nd floor, DK-1,
Scheme no. 74 C, Vijaynagar, Indore.
M.P. 452010. Ph: 0731-4050928,
09589980738
E mail: info@softskillsworld.com
Website: www.softskillsworld.com
Tel. – 0124 – 6467521/22 ,
Mob. - +91 9818493659
Mob. - + 91 9910208209