Training & development by thinker

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Wednesday 15 September 2010

Training &
Development


Topic: Behavioral Training
Builds Core Values at Quantum

Source: Training & Management
Development Methods; 2002;
16, 2; ABI/INFORM Global

Author: Anonymous


Training It is a learning process that involves the
acquisition of knowledge, sharpening of
skills, concepts, rules, or changing of
attitudes and behaviors to enhance the
performance of employees.


It forms the core of apprenticeships and
provides the backbone of content at
institutes of technology.

In addition to the basic training required for
a t r a d e , o c c u p a t i o n o r p r o fe s s i o n ,
observers of the labour-market recognize
today the need to continue training beyond
initial qualiﬁcations: to maintain, upgrade
and update skills throughout working life.


method…1
Training


method…2
Training


Summary Due to pressure on business and not able to
focus on performance & leadership
issues, the companies are coming up with
Behavioral training to build the core
values for the future.
Behavioral Training -Behavioral
methods are more of giving practical
training to the trainees. The various
methods under Behavioral approach
allow the trainee to behave in a real
fashion. These methods are best used
for skill development.


{ Ex: IT resources consultant,
Quantum Consultancy Services }
Having its office at Netherlands, UK &
Switzerland, Quantum supplies skilled &
experienced IT personnel to a wide range of
blue-chip companies with particular strength
in finance & telecommunication sectors.

It has moved beyond the traditional staffing
agency role to provide consultancy services.


Founded in 1992 by chairman Stephen Trigg,
Quantum has grown rapidly to its current
annual turnover level of around £15 million.

In 1999- 2000 the workforce doubled in a 12
month period, and the company now has
around 45 direct employees, around 130
attached consultants, & a database of
thousands of IT professionals.

The company then decided to adopt a strong set
of “soft” values such as leadership, vision &
empowerment.


Commercial Director Andy Loach had come
across a book named as “The Seven Habits of
Highly effective People” which brought a
tremendous impact on his personal &
professional life.


Seven Habits of Effective People:

Bonding of together
Proactive People

Sharpen the saw
Win-Win

Personal Vision
First thing First

Seek to understand then to be understood


As a result of this experience, one of the suppliers
approached was FranklinCovey, a global leader
in the field of learning solutions for enhanced
performance.

Two members of staff are now FranklinCovey
trained internal facilitators, & Quantum has put
every direct employee through the 3 day seven
habits programmer.

One of the most important benefits to quantum of
using the FranklinCovey learning solutions set
is that it helps to provide a firm foundation for a
growing young company.


Andy Loach says: “These 7 Habits material can
provide an alternative platform, a common
language, & a principle- based approach to help
teams quickly to work with one another & with
clients”.

Due to this change in method of training
“Quantum has found that the training has
helped some less outgoing staff to gain
conﬁdence & make themselves heard- making a
greater contribution to the business.


Anal ysis


Significance of training
and development in
organization.


How Training Benefits
the Organization


..Leads
to impro
ve Proﬁ
tability.


..Leads
to impro
ve Proﬁ
ta bility.
..Im
pro
ves
t he m
ora
le o
f th
e wo
rkfo
rce.


..Leads
to impro
ve Proﬁ
tability.
..Im
pro
ves
t he m
ora
le o
f th
..H e wo
elp rkfo
Fos s cr rce.
ter eat
aut e a
hen bet
tici ter c
ty, orp
ope ora
nne te i
ss a ma
nd ge
tru
st.


..Leads
to impro
ve Proﬁ
tability.
..Im
pro
ves
t he m
ora
le o
f th
..H e wo
elp rkfo
Fos s cr rce.
ter eat
aut e a
hen bet
tici ter c
ty, orp
..Im ope ora
nne te i
pro ss a ma
ski ve nd ge
org lls the tru
at st.
an all OB k
iza lev no
tio els wle
n. of t dge
he an
d


..Aids in organizational development.

..Organization gets more effective decision
making and problem solving skills.

..Learns from trainee.


Over all..

..Help people to
identify
with organizational
goals.


Benefits to the
Individuals Which in
Turn Ultimately Should
Benefits the Organization


Helps the individuals in
making better decisions
and effective problem
solving.

Helps a person handle
stress, tension,
frustration and conﬂicts.

Develop a sense of growth
in learning.


Increase job satisfaction and recognition.

Helps eliminate fear in attempting new task.

Moves a person towards personal goals while
improving interactive skills.


Benefits in Personnel and
Human Relations,
intergroup and intragroup
relations and Policy
Implementations.


Improves communication between groups and
individuals.

Provides information on equal opportunity and
afﬁrmative actions.

Improves interpersonal skills.

Improves morale.
Builds cohesiveness in group.

Makes the organization a better place to work
and live.


“ The tragedy of life is not that
it ends so soon, but that we
wait so long to begin it

”
– W. M. Lewis


u . ...
t hink


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