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Mobile
    Leveraging the new New Media




                                   Roshan Kumar
1
REACH

                                                                       Penetration of GPRS
                                                                       enabled handsets : 26 %
      Mobile Subscriber Base (in                                       (65 million)
              Millions)
                                                                       GPRS activated: 20-25
600

                                                                       % of that (15 million




                                                                                                                Roshan Kumar
                                                                       approx.)
500



                                                                       GPRS Users : 15%
400


                                                                              IAMAI MVAS Report; Aug 2008
300



200



100



  0
      Mar '04 Mar '05 Mar '06 Mar '07 Mar '08 Jun '08 Nov '08 E 2010
                                                                                                            2
                                                        TRAI Reports
MOBILE: A REALITY IN INDIA

                                                Kolkata
  New Delhi
                                                47.02 %
  90 %                                         Mobile Density
  Mobile Density




                                                                    Roshan Kumar
                                               Chennai
                                                    )
  Mumbai                                       88.8 %
  69.61 %                                    Mobile Density
  Mobile Density

                     Source: Broadband and
                     Internet India, 2007
                                                                3
WHAT DO PEOPLE DO ON THEIR CELL PHONES

                                                              Download      Read News
                                             Play games                                     Surf the Web
            Revenue Drivers                                   Ringtones      headlines



  SMS (A2P & P2A)                              Access
                                                                Check
                                          information from                 Participate in   Listen to FM
                                                             Examination
  SMS (P2P)                                                                  contests           radio
                                           Banks, Airlines
                                                               Results
                                            and Railways

  CRBT/Ringtone




                                                                                                           Roshan Kumar
                                                                           (and of course
  Voice, data, games, e-mail and others                         Text
                                                                               )Talk



                                                                  Top 10 mobile sites in India
                        10%   15%                                 (Sep‟ 2008)

    35%                                                           1.google.com
                                                                  2.orkut.com
                                       40%                        3.gmail.com
                                                                  4.yahoo.com
                                                                  5.gamejump.com
                                                                  6.rediff.com
                                                                  7.wikipedia.org
  Source: IMRB (2007)                                             8.my.opera.com
                                                                  9.youtube.com
                                                                                                      4
               8% is revenue from                                 10.songs.pk
               GPRS                                               Source: www.opera.com
                              IAMAI MVAS Report
MOBILE MARKETING: POTENTIAL AND CLIENTELE

    One in four respondents in the 2007 survey expressed

    interest in mobile marketing. The number of consumers
    who have experienced mobile marketing continues to
    grow, with highest participation noticed among
    respondents in the age group of 25-44.




                                                                                        Roshan Kumar
         Why this interest?
     
              Because they are getting something in return (The Indian mentality)
          

         E.g.: Greystripe(mobile ad network) and gamejump.com: can
     
         download game free, just need to view an ad b4 and one after
         the game.




    Typically it is older users (35-49) who are the biggest

    spenders when it comes to purchasing handsets or using
    Mobile VAS                                                                      5

    Source: Research by Mobile Marketing Association and Synovate (2007)
IT’S DIFFERENT. IT COMES OUT IN DIFFERENT WAYS

                                        •SMS
 It’s right next to my undies:
  It’s that personal!
                                        •Mobile
                                        Web
 One  window (mobile screen)




                                                        Roshan Kumar
  only, unlike traditional
  internet, with complete focus         •Video

                                        •Games
 Much   more localized

                                        •CRBT/Rin
 Only  channel of information
                                        g tones
  and entertainment for
  millions                                          6

                                        •Voice
Learning from the Winners

 ENGAGE CONSUMERS WHERE THEY ARE




                                       Roshan Kumar
                                   7
Learning from the Winners

BE A PART OF THEIR LIVES




                                 Roshan Kumar
Reach the consumer
where she gives
maximum attention




                             8
Learning from the Winners
 FUN + SURPRISE (OR FASCINATION)= BUZZ



                       Fans who




                                                                   Roshan Kumar
                       joined got 4
                       SMS
                       messages and
                       4 phone calls
                       (in voice
                       mail) from
                       „Kevin
                       Garnett‟!
                                                               9
                                   Landing Page (with Opt-in
  Text link Ad (upto
  5 mn per week)                   form)
Learning from the Winners
ADVERGAMING: LET THE CONSUMER PLAY.. AND
DISCOVER…



                             • A Rock climbing




                                             Roshan Kumar
                             Adventure game


                             •> 350,000 games
                             downloaded each
                             week!!!        10
Learning from the Winners

THE DESIRE TO SHARE AND NETWORK:
                           MOBILE CAN BE THE NEXT BIG THING




                                                               Roshan Kumar
                                                              11
Learning from the Winners
         VOICE IS NOT YET BLEAK.




                                                        Roshan Kumar
      •Mobile Blogging

      •Incentives to take part

      •Advertisers can promote by giving away their
      products as incentives or sponsoring the same.   12
THE RURAL GAME
    72.2 % population (Census 2001)

    Mobile Telephony (Rural)

           39.46 million, June 2007 (TRAI)
       

           21.31 % of Total Indian User Base
       

           And growing rapidly
       




                                                                                             Roshan Kumar
                                               Airtel -IFFCO tie-up to
Kids in the family are often
                                               reach farmers directly:
the most educated and most
excited too.                                   Farmers receive free voice
                                               messages twice daily on-
                                               Farming        techniques;       weather
Target them for long term                      forecasts; dairy farming; rural health
                                               initiatives; fertilizer availability; loan
        branding.                              information and market rates.

                                                                                            13
                                                        This can be
                                                         branded
FUTURE: WHAT CAN WE LEVERAGE ON




                                   Roshan Kumar
                                  14
ISSUES AND SOLUTIONS              Co- creation
                              



                                  Applications, Application
                              
                                  Based Portals
Intrusiveness

                                  Opt-in Models
Consumer privacy and          

Security




                                                               Roshan Kumar
   Issue with using               Cross Media Partnerships
                              
   behaviour tracking
   software, cookies etc.         Voice Marketing
                              

    Solution: Paid Surveys/
                                  Localization (e.g.: Store
                              
    Collaboration
                                  Locator)
Small screens, limited
                                  Good landing page; good
storage space                 
                                  user experience
Information Overload
                                  If They Use Mobile Data,
                              
                                  They Search (courtesy:
Illiteracy                                                    15
                                  Google)
Handset Compatibility
LEVERAGE STRENGTHS; BUILD NEW STRENGTHS
  Leverage on our strength: SMS;


 while continually strengthening/innovating in Mobile
  Internet




                                                            Roshan Kumar
    Media and Ads go hand in hand. Service providers

    can make money through ads, while providing
    incentives to end users

    Huge rural base: it’s a low value, large volume game





                                                           16
Roshan Kumar
    “Imagination is more important than
knowledge. For knowledge is limited to all we
      now know and understand, while
 imagination embraces the entire world, and
      all there ever will be to know and
        understand.” : Albert Einstein
                                                17
                Thank You!

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Mobile Leveraging The New New Media

  • 1. Mobile Leveraging the new New Media Roshan Kumar 1
  • 2. REACH Penetration of GPRS enabled handsets : 26 % Mobile Subscriber Base (in (65 million) Millions) GPRS activated: 20-25 600 % of that (15 million Roshan Kumar approx.) 500 GPRS Users : 15% 400 IAMAI MVAS Report; Aug 2008 300 200 100 0 Mar '04 Mar '05 Mar '06 Mar '07 Mar '08 Jun '08 Nov '08 E 2010 2 TRAI Reports
  • 3. MOBILE: A REALITY IN INDIA Kolkata New Delhi 47.02 % 90 % Mobile Density Mobile Density Roshan Kumar Chennai ) Mumbai 88.8 % 69.61 % Mobile Density Mobile Density Source: Broadband and Internet India, 2007 3
  • 4. WHAT DO PEOPLE DO ON THEIR CELL PHONES Download Read News Play games Surf the Web Revenue Drivers Ringtones headlines SMS (A2P & P2A) Access Check information from Participate in Listen to FM Examination SMS (P2P) contests radio Banks, Airlines Results and Railways CRBT/Ringtone Roshan Kumar (and of course Voice, data, games, e-mail and others Text )Talk Top 10 mobile sites in India 10% 15% (Sep‟ 2008) 35% 1.google.com 2.orkut.com 40% 3.gmail.com 4.yahoo.com 5.gamejump.com 6.rediff.com 7.wikipedia.org Source: IMRB (2007) 8.my.opera.com 9.youtube.com 4 8% is revenue from 10.songs.pk GPRS Source: www.opera.com IAMAI MVAS Report
  • 5. MOBILE MARKETING: POTENTIAL AND CLIENTELE One in four respondents in the 2007 survey expressed  interest in mobile marketing. The number of consumers who have experienced mobile marketing continues to grow, with highest participation noticed among respondents in the age group of 25-44. Roshan Kumar Why this interest?  Because they are getting something in return (The Indian mentality)  E.g.: Greystripe(mobile ad network) and gamejump.com: can  download game free, just need to view an ad b4 and one after the game. Typically it is older users (35-49) who are the biggest  spenders when it comes to purchasing handsets or using Mobile VAS 5 Source: Research by Mobile Marketing Association and Synovate (2007)
  • 6. IT’S DIFFERENT. IT COMES OUT IN DIFFERENT WAYS •SMS  It’s right next to my undies: It’s that personal! •Mobile Web  One window (mobile screen) Roshan Kumar only, unlike traditional internet, with complete focus •Video •Games  Much more localized •CRBT/Rin  Only channel of information g tones and entertainment for millions 6 •Voice
  • 7. Learning from the Winners ENGAGE CONSUMERS WHERE THEY ARE Roshan Kumar 7
  • 8. Learning from the Winners BE A PART OF THEIR LIVES Roshan Kumar Reach the consumer where she gives maximum attention 8
  • 9. Learning from the Winners FUN + SURPRISE (OR FASCINATION)= BUZZ Fans who Roshan Kumar joined got 4 SMS messages and 4 phone calls (in voice mail) from „Kevin Garnett‟! 9 Landing Page (with Opt-in Text link Ad (upto 5 mn per week) form)
  • 10. Learning from the Winners ADVERGAMING: LET THE CONSUMER PLAY.. AND DISCOVER… • A Rock climbing Roshan Kumar Adventure game •> 350,000 games downloaded each week!!! 10
  • 11. Learning from the Winners THE DESIRE TO SHARE AND NETWORK: MOBILE CAN BE THE NEXT BIG THING Roshan Kumar 11
  • 12. Learning from the Winners VOICE IS NOT YET BLEAK. Roshan Kumar •Mobile Blogging •Incentives to take part •Advertisers can promote by giving away their products as incentives or sponsoring the same. 12
  • 13. THE RURAL GAME 72.2 % population (Census 2001)  Mobile Telephony (Rural)  39.46 million, June 2007 (TRAI)  21.31 % of Total Indian User Base  And growing rapidly  Roshan Kumar Airtel -IFFCO tie-up to Kids in the family are often reach farmers directly: the most educated and most excited too. Farmers receive free voice messages twice daily on- Farming techniques; weather Target them for long term forecasts; dairy farming; rural health initiatives; fertilizer availability; loan branding. information and market rates. 13 This can be branded
  • 14. FUTURE: WHAT CAN WE LEVERAGE ON Roshan Kumar 14
  • 15. ISSUES AND SOLUTIONS Co- creation  Applications, Application  Based Portals Intrusiveness Opt-in Models Consumer privacy and  Security Roshan Kumar Issue with using Cross Media Partnerships  behaviour tracking software, cookies etc. Voice Marketing  Solution: Paid Surveys/ Localization (e.g.: Store  Collaboration Locator) Small screens, limited Good landing page; good storage space  user experience Information Overload If They Use Mobile Data,  They Search (courtesy: Illiteracy 15 Google) Handset Compatibility
  • 16. LEVERAGE STRENGTHS; BUILD NEW STRENGTHS Leverage on our strength: SMS;   while continually strengthening/innovating in Mobile Internet Roshan Kumar Media and Ads go hand in hand. Service providers  can make money through ads, while providing incentives to end users Huge rural base: it’s a low value, large volume game  16
  • 17. Roshan Kumar “Imagination is more important than knowledge. For knowledge is limited to all we now know and understand, while imagination embraces the entire world, and all there ever will be to know and understand.” : Albert Einstein 17 Thank You!