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IMMERSIVE
CONTENT
MARKETING
RORI DUBOFF / SEPT 2018
@RoriDuboff | Accenture 2018
TRANSFORMATIONAL BRAND EXPERIENCES
THAT TRANSCEND REAL WORLD PARADIGMS
TO GENERATE LASTING IMPACT
2
IMMERSIVE
CONTENT
MARKETING
@RoriDuboff | Accenture 2018
2D SURFACE
VIEWING
COMPUTER
SCREEN INTERFACE
BRAND-LED
STORY LINES
REAL WORLD AS
INTERFACE
3D INTERACTIVE
EXPERIENCES
USER-LED
STORY WORLDS
IMMERSIVE CONTENT MARKETING
A NEW WORLD OF EXPERIENCES
FROM TO
3@RoriDuboff | Accenture 2018
IMMERSIVE CONTENT MARKETING
SPECTRUM OF EXTENDED REALITY TECHNOLOGIES
Mobile
Augmented Reality
Mixed Reality
360 video /
WebVR
Mobile
Virtual Reality
Fully Immersive
Virtual Reality
MERGING PHYSICAL & DIGITAL WORLDS ENCLOSED VIRTUAL WORLDS
4@RoriDuboff | Accenture 2018
5
IMMERSIVE CONTENT MARKETING
INVESTMENT CONTINUES TO INCREASE
$
Ad revenue in AR is projected to
grow from $68 million in 2016 to
$13 billion globally in 2022
Mobile AR & content experiences driving investment growth
Over 80% of marketers are planning
to invest in new ad formats
through 2019 (VR,AR,360 video and
AI voice)
Over 1 billion dollars drove
immersive entertainment projects
in 2017
https://deadline.com/2018/01/ar-vr-attract-1-billion-invested-in-2017-1202234684/
https://www.mediapost.com/publications/article/299593/ar-marketing-shifting-13-billion-ad-revenue-proj.html
The global market for consumer
AR and VR content & apps
grew by 72%, reaching $3.2
billion in 2017
https://technology.ihs.com/601858/augmented-and-virtual-reality-consumer-content-and-apps-market-hits-32-billion-in-2017-ihs-
markit-says
IAB 2018
@RoriDuboff | Accenture 2018
MOBILE AUGMENTED REALITY LEADING USAGE
6
• More than 80 million people in the US
engage with AR on a monthly basis1
• Nearly 70 million users spend an average of
three minutes a day with their AR Snap
“lenses.”2
• By 2020, as many as 100 million consumers
will shop via AR3
• 40% of shoppers would like to use AR to test a
product virtually before they purchase4
• 52% of shoppers believe retailers should
invest in tech to create convergence between
online and offline shopping5
Consumer Benefits: On-the-go access, social sharing, retail shopping, utility and entertainment
1. https://www.bcg.com/publications/2018/augmented-reality-is-camera-next-big-thing-advertising.aspx
2. https://venturebeat.com/2018/07/12/ar-companies-have-grown-50-since-the-end-of-2017/
3. https://www.retailcustomerexperience.com/blogs/how-ai-ar-vr-impact-retail-this-year-apocalypse-not-included/
4. https://thecurrentdaily.com/2018/04/13/shoppers-augmented-reality-online/
5. http://artillry.co/2017/10/12/arcore-arkit-4-25-billion-devices-by-2020/
@RoriDuboff | Accenture 2018
7
IMMERSIVE CONTENT MARKETING
EVALUATING REACH VS. IMPACT
@RoriDuboff | Accenture 2018
8
AWARENESS
CONSIDERATION
PURCHASE
ADVOCACY
IMMERSIVE CONTENT MARKETING
PLAYS A ROLE THROUGHOUT ENTIRE USER JOURNEY
Location-based
brand
experiences
(VR/AR)
360º
interactive
stories &
simulations
Branded social
filters & lenses
3d product
visualizations &
configurations
@RoriDuboff | Accenture 2018
9
IMMERSIVE CONTENT MARKETING
BRAND IMPACT & RESULTS ALONG USER JOURNEY
6.8 million views
reaching 27.4 million
people of the Sunflower
VR exhibition
10X CTR lift for
360° campaign "Fifty
Shades Darker VR
Experience
224 million Snapchat
branded AR lens
views in a single day
37% response increase
when embedding AR
into e-mail
3.58M livestream
viewers from Acura
AR livestream
2.43 views & 278k
social media engagement
within 4 days with a
hologram app
11X purchase intent
increase with AR
25% increase in
merchandise sales with
the help of AR
Nike sneakers sold out
within 23 minutes when
using a snapchat lens
UNITED STATES
POSTAL SERVICE
AWARENESS ENGAGEMENT CONVERSION
@RoriDuboff | Accenture 2018
IMMERSIVE CONTENT MARKETING
OPPORTUNITY CATEGORIES
10
1 IMMERSIVE
STORYTELLING
2 LENSES &
FILTERS
3 PRODUCT
VISUALIZATION
4 LOCATION
BASED
@RoriDuboff | Accenture 2018
- 1 -
IMMERSIVE STORYTELLING
Developing 360º interactive story worlds in
which the user becomes part of the narrative,
guiding the story outcomes
• original content
• sponsored content
• Interactive ads/media
Marketing Benefits
• Brand
differentiation
& humanization
• Deepened,
emotional
engagement
• Empathy based
learning
• Lasting brand
impact & recall
11@RoriDuboff | Accenture 2018
- 2 -
LENSES & FILTERS
New dimensions & layers of
personalized brand engagement via the camera
• selfies & masks
• world animations
• product demos
12
Marketing Benefits
• Brand
differentiation
• Personalized
engagement
• Drive to
conversion &
sales
• Social sharing &
brand
amplification
@RoriDuboff | Accenture 2018
- 3 -
PRODUCT VISUALIZATION
Bringing virtual products to life in 3D & real
world environments
• 3D configurable models (digital twins)
• web ecommerce
• retail & showrooms
• product apps
13
Marketing Benefits
• Dimensionalize
brand & product
features
• Ease of product
consideration &
configuration
• Accelerate
pathway to
purchase
• Improve marketing
& production
efficiencies
@RoriDuboff | Accenture 2018
- 4 -
LOCATION-BASED EXPERIENCES
• connected packaging
• arcades & theaters
Experiential brand activations aligned to
physical spaces and geo-targeted locations
• events & conferences
• retail showrooms
• pop-ups & OOH
• mobile apps
14
Marketing Benefits
• Brand
awareness
& live sharing
• Geo-targeted
engagement
• Product
showcase &
demos
• Venue
monetization
@RoriDuboff | Accenture 2018
- 5 -
ENTERPRISE APPLICATIONS
Planograms
store layout &
merchandising optimization
Analytics
data visualization &
biometric tracking
Commerce
XR enabled systems
& services
@RoriDuboff | Accenture 2018
15
THANK YOU
@RoriDuBoff
Managing Director, Head of Content Innovation - XR
Accenture Interactive

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Immersive Content Marketing: AR + VR brand experiences

  • 1. IMMERSIVE CONTENT MARKETING RORI DUBOFF / SEPT 2018 @RoriDuboff | Accenture 2018
  • 2. TRANSFORMATIONAL BRAND EXPERIENCES THAT TRANSCEND REAL WORLD PARADIGMS TO GENERATE LASTING IMPACT 2 IMMERSIVE CONTENT MARKETING @RoriDuboff | Accenture 2018
  • 3. 2D SURFACE VIEWING COMPUTER SCREEN INTERFACE BRAND-LED STORY LINES REAL WORLD AS INTERFACE 3D INTERACTIVE EXPERIENCES USER-LED STORY WORLDS IMMERSIVE CONTENT MARKETING A NEW WORLD OF EXPERIENCES FROM TO 3@RoriDuboff | Accenture 2018
  • 4. IMMERSIVE CONTENT MARKETING SPECTRUM OF EXTENDED REALITY TECHNOLOGIES Mobile Augmented Reality Mixed Reality 360 video / WebVR Mobile Virtual Reality Fully Immersive Virtual Reality MERGING PHYSICAL & DIGITAL WORLDS ENCLOSED VIRTUAL WORLDS 4@RoriDuboff | Accenture 2018
  • 5. 5 IMMERSIVE CONTENT MARKETING INVESTMENT CONTINUES TO INCREASE $ Ad revenue in AR is projected to grow from $68 million in 2016 to $13 billion globally in 2022 Mobile AR & content experiences driving investment growth Over 80% of marketers are planning to invest in new ad formats through 2019 (VR,AR,360 video and AI voice) Over 1 billion dollars drove immersive entertainment projects in 2017 https://deadline.com/2018/01/ar-vr-attract-1-billion-invested-in-2017-1202234684/ https://www.mediapost.com/publications/article/299593/ar-marketing-shifting-13-billion-ad-revenue-proj.html The global market for consumer AR and VR content & apps grew by 72%, reaching $3.2 billion in 2017 https://technology.ihs.com/601858/augmented-and-virtual-reality-consumer-content-and-apps-market-hits-32-billion-in-2017-ihs- markit-says IAB 2018 @RoriDuboff | Accenture 2018
  • 6. MOBILE AUGMENTED REALITY LEADING USAGE 6 • More than 80 million people in the US engage with AR on a monthly basis1 • Nearly 70 million users spend an average of three minutes a day with their AR Snap “lenses.”2 • By 2020, as many as 100 million consumers will shop via AR3 • 40% of shoppers would like to use AR to test a product virtually before they purchase4 • 52% of shoppers believe retailers should invest in tech to create convergence between online and offline shopping5 Consumer Benefits: On-the-go access, social sharing, retail shopping, utility and entertainment 1. https://www.bcg.com/publications/2018/augmented-reality-is-camera-next-big-thing-advertising.aspx 2. https://venturebeat.com/2018/07/12/ar-companies-have-grown-50-since-the-end-of-2017/ 3. https://www.retailcustomerexperience.com/blogs/how-ai-ar-vr-impact-retail-this-year-apocalypse-not-included/ 4. https://thecurrentdaily.com/2018/04/13/shoppers-augmented-reality-online/ 5. http://artillry.co/2017/10/12/arcore-arkit-4-25-billion-devices-by-2020/ @RoriDuboff | Accenture 2018
  • 7. 7 IMMERSIVE CONTENT MARKETING EVALUATING REACH VS. IMPACT @RoriDuboff | Accenture 2018
  • 8. 8 AWARENESS CONSIDERATION PURCHASE ADVOCACY IMMERSIVE CONTENT MARKETING PLAYS A ROLE THROUGHOUT ENTIRE USER JOURNEY Location-based brand experiences (VR/AR) 360º interactive stories & simulations Branded social filters & lenses 3d product visualizations & configurations @RoriDuboff | Accenture 2018
  • 9. 9 IMMERSIVE CONTENT MARKETING BRAND IMPACT & RESULTS ALONG USER JOURNEY 6.8 million views reaching 27.4 million people of the Sunflower VR exhibition 10X CTR lift for 360° campaign "Fifty Shades Darker VR Experience 224 million Snapchat branded AR lens views in a single day 37% response increase when embedding AR into e-mail 3.58M livestream viewers from Acura AR livestream 2.43 views & 278k social media engagement within 4 days with a hologram app 11X purchase intent increase with AR 25% increase in merchandise sales with the help of AR Nike sneakers sold out within 23 minutes when using a snapchat lens UNITED STATES POSTAL SERVICE AWARENESS ENGAGEMENT CONVERSION @RoriDuboff | Accenture 2018
  • 10. IMMERSIVE CONTENT MARKETING OPPORTUNITY CATEGORIES 10 1 IMMERSIVE STORYTELLING 2 LENSES & FILTERS 3 PRODUCT VISUALIZATION 4 LOCATION BASED @RoriDuboff | Accenture 2018
  • 11. - 1 - IMMERSIVE STORYTELLING Developing 360º interactive story worlds in which the user becomes part of the narrative, guiding the story outcomes • original content • sponsored content • Interactive ads/media Marketing Benefits • Brand differentiation & humanization • Deepened, emotional engagement • Empathy based learning • Lasting brand impact & recall 11@RoriDuboff | Accenture 2018
  • 12. - 2 - LENSES & FILTERS New dimensions & layers of personalized brand engagement via the camera • selfies & masks • world animations • product demos 12 Marketing Benefits • Brand differentiation • Personalized engagement • Drive to conversion & sales • Social sharing & brand amplification @RoriDuboff | Accenture 2018
  • 13. - 3 - PRODUCT VISUALIZATION Bringing virtual products to life in 3D & real world environments • 3D configurable models (digital twins) • web ecommerce • retail & showrooms • product apps 13 Marketing Benefits • Dimensionalize brand & product features • Ease of product consideration & configuration • Accelerate pathway to purchase • Improve marketing & production efficiencies @RoriDuboff | Accenture 2018
  • 14. - 4 - LOCATION-BASED EXPERIENCES • connected packaging • arcades & theaters Experiential brand activations aligned to physical spaces and geo-targeted locations • events & conferences • retail showrooms • pop-ups & OOH • mobile apps 14 Marketing Benefits • Brand awareness & live sharing • Geo-targeted engagement • Product showcase & demos • Venue monetization @RoriDuboff | Accenture 2018
  • 15. - 5 - ENTERPRISE APPLICATIONS Planograms store layout & merchandising optimization Analytics data visualization & biometric tracking Commerce XR enabled systems & services @RoriDuboff | Accenture 2018 15
  • 16. THANK YOU @RoriDuBoff Managing Director, Head of Content Innovation - XR Accenture Interactive