1. Leading Change: The Role
of a Leader in Helping
Employees Embrace
Change

2. Opening Thoughts

3. Eight Stage Process of Creating Major
Change

4. Un-Readiness for Change
Too many initiatives
happening at once.
Past problems – miscommunicated or botched
initiatives.
A belief that the
initiative is not good
for the organization.
Inappropriate
communications about
the change effort.
An inappropriate
change effort.
The belief that if people
keep their heads
down, "this too shall
pass."
Groups of people or key
individuals opposed to
the change.
The belief that there
is no need for
change.
Inaccurate rumors
about the change
effort.

5. Stages of Change
Shock stage: Initial paralysis at hearing the bad news.
Denial stage: Trying to avoid the inevitable.
Anger stage: Frustrated outpouring of bottled-up emotion.
Bargaining stage: Seeking in vain for a way out.
Depression stage: Final realization of the inevitable.
Testing stage: Seeking realistic solutions.
Acceptance stage: Finally finding the way forward.

7. Seven Dynamics of Change

8. Readiness for Change

9. Stages of Successful
Change

10. The Learning Departmen

11. It’s Not Magic and
Witchcraft

12. Bandura’s Research

13. Bandura’s Research

14. Confirmation Bias
"There is nothing more difficult to take in hand, more
perilous to conduct, or more uncertain in its success
than to take the lead in the introduction of a new order
of things." Niccalo Machiavelli,

15. Common Characteristics of
Successful Change Efforts

16. Recovery Tactics

17. Organizational Politics

18. Change Planning

19. Change Check List

20. Questions?

21. Summary

23. References