Changing the Culture at British Airways Answer the following questions: What was life like at the âoldâ British Airways? Explain your answer. What was difficult about making change? Explain your answer. What factors created the âsense of urgencyâ? Explain your answer. Who made up the âguiding teamâ and what were their credentials? Explain your answer. .

1. Changing the Culture at British Airways
Answer the following questions:
What was life like at the âoldâ British Airways? Explain your
answer.
What was difficult about making change? Explain your answer.
What factors created the âsense of urgencyâ? Explain your
answer.
Who made up the âguiding teamâ and what were their
credentials? Explain your answer.