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REPORT
REPORT
State
of the Media
2022
Insights PR Pros Need to Win Over Journalists
Table of Contents
Executive Summary..............................................................................................................................1
The Changing Role of the Journalist...............................................................................................2
The Media on Media: How Journalists Use Social and Multimedia........................................8
From Pitch to Partnership: How PR Pros Can Better Serve Journalists...............................18
Final Thoughts and Key Takeaways............................................................................................. 37
Conclusion: Turning Insight into Action.......................................................................................42
2
2022 State of the Media Report 1 Copyright © 2022 Cision Ltd. All Rights Reserved.
Executive Summary
Now in its 13th year, Cision’s Global State of the Media Report remains
the industry standard bearer for identifying trends in journalism and
opportunities for public relations professionals to partner with them
efficiently and productively.
For our 2022 report, we tapped our global network of writers and
editors, who for years have partnered with Cision for access to
credible, trusted and newsworthy brand communications. More
than 3,800 journalists across approximately 2,160 media outlets,
spanning 17 regions across the world provided key insights that
offer a deeper understanding of how they work, what keeps them
up at night and what they really want (and need) from the PR and
comms professionals they work with.
With multiple platforms that enable publicists and marketers
to forge meaningful connections between media outlets and
influencers, Cision is uniquely positioned to serve agencies and
brands with actionable data and best practices that reflect the
state of media from the journalist’s perspective.
2022 State of the Media Report 2 Copyright © 2022 Cision Ltd. All Rights Reserved.
PRO TIP Exercise Empathy with Journalists
The need for public relations partners who understand these struggles, respect their time,
and can provide clear, specific and targeted communications has never been greater—or
more appreciated.
New Expectations, New Challenges
Essentially, the role of the journalist is the same as it has always
been: To report the facts, objectively and thoroughly. Today,
however, it’s no longer enough to just deliver news: Journalists
are under increasing pressure to think about if and how the
content they produce will have impact, attract audiences, and drive
engagement. Limited and declining resources, smaller staffs, and
the struggle to keep up with new technologies and compete with
social media influencers only feed into this challenge.
PART 1 The Changing Role of the Journalist
2022 State of the Media Report 3 Copyright © 2022 Cision Ltd. All Rights Reserved.
What do you believe was the biggest challenge for journalism in the last 12 months?
12%
8%
10%
14%
16%
16%
32%
Other (please specify)
Attacks on freedom of the press
Blurring lines between editorial and advertising
Social networks and influencers bypassing traditional
media
Declining advertising and circulation revenues
Lack of staffing and resources
Maintaining credibility as a trusted news
source/combating accusations of “fake news”
The Greatest Obstacles for Journalists
The fight against “fake news”
1
2
3
Fewer resources, more work
Pressure to perform
2022 State of the Media Report 4 Copyright © 2022 Cision Ltd. All Rights Reserved.
1
The fight against “fake news”
When asked what they believe was the biggest challenge for
journalism in 2021, “Maintaining credibility as a trusted news
source/combating accusations of ‘fake news’” was the top
answer by far, chosen by 32% of respondents. It doesn’t help that
most journalists don’t have much faith in the public’s faith in them:
More than half of surveyed journalists (57%) feel the public has lost
trust in the media over the past year. This is up four percentage
points from the number who said the same last year.
61%
33%
6%
55%
37%
8%
32%
55%
14%
The public has lost trust in
the media.
Trust in the media has not
substantially changed.
The public has gained trust
in the media.
North America Europe APAC
In your opinion, has the public lost or gained
trust in the media over the last year?
2022 State of the Media Report 5 Copyright © 2022 Cision Ltd. All Rights Reserved.
57+43+H
43%
of journalists cover five
beats or more
Med
i
a
Politi
c
s
Environ
m
e
n
t
Educat
i
o
n
Crime and
J
u
s
t
i
c
e
Fewer resources, more work
“Challenges around staffing and resources”
is commonly noted as one of the biggest
industry challenges for journalists. In an
effort to keep up with the never-ending
news cycle, journalists are having to
multitask on multiple levels: Nearly three
in ten journalists (29%) file 10 or more
stories per week; 36% file anywhere from
4 to 9 stories per week; 34% file between
one to three stories per week.
Not only are journalists filing multiple stories,
the vast majority cover multiple topics as well.
Nearly half of journalists (44%) cover 2 to 4
beats; nearly the same number (43%) cover 5 or
more beats.
2
71+29+H
29%
of journalists file
ten or more stories per
week
2022 State of the Media Report 6 Copyright © 2022 Cision Ltd. All Rights Reserved.
Pressure to perform
Journalists feel the burden to drive audiences to their stories,
which is increasingly directly related to budgets. “Declining
advertising and circulation revenues” leads many newsrooms
and editors to watch their audience data as closely as their ledes.
The pressure to drive clicks, shares, likes and video plays is
directly impacting the industry: 59% of journalists agree that the
availability of detailed audience metrics is making them rethink the
way they evaluate stories. As one respondent commented, “[There
is] so much content in so many places, it’s hard to stay relevant.”
3
19%
40%
29%
8%
4%
Strongly
agree
Agree Neutral Disagree Strongly
disagree
*views, engagement, audience data
The availability of detailed audience metrics*
has changed the way I evaluate stories.
In
Their Own
Words
We asked journalists to tell us the biggest
stressors related to their work. Here’s what
some of them had to say:
“Losing trust and reader/viewership because
the onslaught of content that fails to
contextualize anything for readers/viewers to
make sense of.”
“Journalism outlets downsizing, being bought up and dismantled, or
otherwise shifting priorities away from local coverage, investigative
reporting, and breaking news, in favor of cheaper solutions, short-term
profits, or serving existing corporate interests.”
“Maintaining
personal
morale/energy.”
“Separating objectively honest
information from sources
which demonstrate substantial political
bias.”
“Decline of
journalism itself in
communities (e.g.,
closure of many
newspapers).”
“Reaching
sources is
getting more
difficult since
potential
sources aren’t
necessarily at
work anymore.”
“Depending on
ratings and
clicks, which
defines what news
is reported.”
7
2022 State of the Media Report 8 Copyright © 2022 Cision Ltd. All Rights Reserved.
How Social Is the Media?
The Intersection of Journalism and Social Media
Nearly every professional these days seems to be on social
media for work—whether it’s to shine a spotlight on their
accomplishments, learn about new opportunities or network—
and journalists are no exception. This year we asked journalists if
and how they were using social media for work, and which social
platforms they use most.
PART 2
The Media on Media:
How Journalists Use Social and Multimedia
2022 State of the Media Report 9 Copyright © 2022 Cision Ltd. All Rights Reserved.
What Are Journalists Doing on Social?
When asked to rank how important social media was to various
aspects of their work, 20% of journalists cited “to publish or
promote content” (something most PR and comms pros can
certainly identify with), making it the top answer.
PR professionals trying to pitch journalists on social media should
take note: If a journalist is using social media, it’s not likely that
they are on the hunt for a PR pitch. They are, however, using
social media to network, to publish or promote content, and to
source and verify information. This makes social platforms viable
channels for PR pros to follow journalists, learn more about
their work and potentially start a dialogue that could lead to
opportunities down the line.
Perhaps even more importantly, knowing that journalists are going
on to publish or promote content, social media can be a valuable
resource to understand which journalists are talking about the
topics that are most relevant to your client or brand.
5%
10%
15%
16%
16%
18%
20%
To receive PR pitches
To check or verify information
To source information
To monitor other media/what's going on
To network
To interact with myaudience
To publish/promote content
When asked to rank how important social media was to certain
work-related tasks, journalists ranked the following as
"Important" or "Very Important”.
2022 State of the Media Report 10 Copyright © 2022 Cision Ltd. All Rights Reserved.
The Platforms Journalists Use Most
Worldwide, Facebook is the platform
journalists use most often for professional
reasons (63%), such as sourcing
information, interacting with their audience
and publishing or promoting content,
followed by Twitter (59%) and LinkedIn
(56%).
Facebook
63%
Twitter
59%
LinkedIn
56%
Instagram
44%
Youtube
28%
WhatsApp
28%
Snapchat
1%
TikTok
5%
2022 State of the Media Report 11 Copyright © 2022 Cision Ltd. All Rights Reserved.
To DM or Not to DM?
When it comes to how (or if) they prefer to be contacted via social
media, journalists’ opinions vary widely. While nearly 1 in 4 (23%)
journalists find it to be acceptable—and 4% prefer it over any other
method—1 in 3 (34%) explicitly say they don’t prefer it, and 12%
will even go so far as to block a PR pro who tries to slide into their
DMs. For more than 1 in 4 journalists (27%), what makes or breaks a
successful social media connection depends on the approach.
PRO TIP Want to get a journalist’s attention?
You may already be using search engines or a media database to find relevant outlets,
editors and writers to connect with. But using social media to do some extra research
could be the next step that differentiates you in a crowded inbox. Check out what they are
sharing, commenting on and posting about, and use those insights to personalize your
message. (When you show journalists you’ve done your research, they pay attention.)
• 12%
Hate it/will
probably block you
• 34% Don’t prefer it
How do you feel about PR pros reaching out to
you on social media?
• 27% Depends on the approach
• 23% It’s acceptable
• 4% Prefer it
In
Their Own
Words
We followed up with journalists in our
network for advice on how PR pros should
reach out to them via social media.
Here’s what we heard:
“I don’t love it… I’d honestly rather get an email. I think if you
have a relationship with the journalist already and aren’t
cold-pitching them, and they are receptive to you following
them and communicating through that social media platform,
it’s fine.”
“If you’ve never met the
journalist before or talked
to them and you emailed,
they ignored you, and
you’re trying to get their
attention on Instagram,
it’s not the best approach,
and the PR person will be
ignored.”
“I don’t respond to cattle
calls on social media. If
it’s an individual request,
directed only at me, then
it doesn’t matter, can be
a social media message,
no problem.”
12
2022 State of the Media Report 13 Copyright © 2022 Cision Ltd. All Rights Reserved.
Engagement with text only Engagement with one image Engagement with one video Engagement with multiple images
1x
2x
3x
6x
Getting Graphic: How Journalists Are Minding Multimedia
Source data from PRNewswire
We know that journalists are increasingly
focused on audience metrics and driving
engagement with their content, so it makes
sense that many are turning to multimedia
to inform and extend their stories.
Not only do photographs, videos, audio
clips, infographics and illustrations help
contextualize a story, they add a visual or
aural dimension that has been proven to
increase consumer engagement.
2022 State of the Media Report 14 Copyright © 2022 Cision Ltd. All Rights Reserved.
What’s more, 1 in 5 journalists (22%)
explicitly say that publicists can do them
a favor by including multimedia content in
their pitches and with their press releases.
More than half of journalists (54%) go so
far as to say they would be more likely to
cover a story if provided with multimedia.
Going by journalists’ most-used multimedia
elements from the last half of 2021,
images may be the fastest way to get
out of journalists’ inboxes and onto their
editorial calendars: Worldwide, 81% of
journalists have recently used photos to
accompany content. Video is also popular
(47%), followed closely by infographics
(41%) and social media posts (39%).
6%
6%
13%
15%
16%
16%
39%
41%
47%
81%
Animated gifs
Quizzes
User-generated content
Brand logos
Web polls
Livestreams
Social media posts
Infographics
Videos
Images
Which multimedia or data elements have you included
in your articles over the past 6 months?
Although images and videos top the list across the
globe, we did notice a few regional differences. For
example, APAC journalists reported the highest usage
of livestreams (28%), web polls (28%) and user-
generated content (20%) among all regions. And nearly
20% of North American journalists included logos in
their recent stories, compared to only 13% in EMEA and
4% in APAC.
2022 State of the Media Report 15 Copyright © 2022 Cision Ltd. All Rights Reserved.
While Facebook is the media’s preferred
social platform overall, a closer look at how
social media is used across North America,
Europe and APAC tells a slightly different
story. For example, Twitter shares the top
spot with Facebook in North America, and it
ties with LinkedIn as the second most often
used platform in European markets. Over
in the APAC markets, however, Instagram
is second only to Facebook, and journalists
are just as likely to use WhatsApp as
LinkedIn. WhatsApp is also significantly
more popular with journalists in Europe and
Asia than with those in North America.
These findings underscore the importance
of keeping in mind cultural and regional
differences when planning a multinational
communications strategy.
Regional Differences Across Social Media
2022 State of the Media Report 16 Copyright © 2022 Cision Ltd. All Rights Reserved.
62%
70%
61%
39%
23%
4%
63%
59% 56%
44%
28% 28%
64%
54% 54%
46%
29%
39%
76%
40% 43%
60%
42% 45%
North America
Global
Europe APAC
What social media platforms do you use most often for professional reasons?
Check all that apply.
Tips for Publicists and Brand Marketers
Start with quality
High-resolution images are a must. Period.
Caption your content
Include captions and credits with all visuals (so journalists don’t
have to chase you down for details) and make sure you’ve secured
the rights to share any assets you offer up front.
Link, don’t attach
Not only do attachments eat up space, but many journalists also
automatically delete emails that include attachments to protect
against viruses (if those emails don’t already end up in the spam
folder). Do everyone a favor and include links to a landing page,
press kit or a cloud storage folder where journalists can easily find
and download the assets they need.
Make them easily accessible
If a journalist has to register or get special permission to view your
assets, you’re giving them more work to do and eating into their
already limited time.
Multimedia Best Practices
In addition to helping journalists with their stories, providing multimedia helps you express a narrative and visually represent your story
the way you want. Without an image, video or other content to go by, media outlets may skim and move on.
BOTTOM LINE Do your homework.
Different companies will have different guidelines around multimedia submissions.
Take the guesswork out of what you can or should include by going right to the source:
Most outlets will provide guidelines on their websites (link vs. attachment, file format and
size, etc.).
If available, look at the pitching profile of the journalist to whom you’re reaching out—
online or in a reliable media database—to learn their requirements.
17
2022 State of the Media Report 18 Copyright © 2022 Cision Ltd. All Rights Reserved.
One of the biggest challenges we hear
from publicists is the struggle to create,
build and maintain solid relationships with
journalists. It’s important to remember
that journalists want and value their
partnerships, too.
In fact, 18% of journalists say their
relationships with PR professionals have
gotten more valuable in the last year.
As journalists are contending with
significant internal and external challenges
in their work, the more you can do to help
journalists work efficiently and effectively,
the better partners they can be to you.
PART 3
From Pitch to Partnership:
How PR Pros Can Better Serve Journalists
18%
14%
68%
More valuable
Less valuable
No change
How has your relationship with PR professionals changed over the last year?
2022 State of the Media Report 19 Copyright © 2022 Cision Ltd. All Rights Reserved.
1%
8%
23%
68%
76% - 100% 51% - 75% 26% - 50% 0% - 25%
What percentage of pitches received do you
consider relevant?
How to Win (Over) Journalists and Influence Earned Media
Make Their Lives Easier
We asked journalists what PR pros could do to make their lives (and their ability to help PR
pros in return) easier. These are their top suggestions.
“Understand my target audience and what they find relevant.”
This was No. 1 on the wish list, cited by 63% of journalists – not surprising, given that
more than 2 in 3 journalists say the vast majority of pitches they receive are irrelevant.
Do your due diligence to ensure you’re reaching out to the right person at the right
outlet. This is consistent with the many conversations we’ve had with journalists
throughout the years. As one travel industry journalist put it: “Take the time to research
the journalist you are pitching… When I do get that rare pitch that shows me that the
PR pro has actually viewed my work, they’ve got my attention.”
1
Unchanged
since our 2020
report, underscoring
an opportunity for PR
professionals to create
more targeted
outreach.
2022 State of the Media Report 20 Copyright © 2022 Cision Ltd. All Rights Reserved.
“Be ready and able to respond quickly.”
More than half of journalists (57%) need PR pros to provide them
with data and expert sources when they need them, and (29%)
say PR pros can help them by understanding and respecting
their deadlines.
Journalists are often working against tight deadlines and have
to move quickly. They have little time—and less patience—for PR
pros who don’t respect their need for speed. (Note that 1 in 4
journalists will even block a publicist who fails to respond to
them within the same day or a given deadline.)
As one frustrated respondent wrote, “Don’t offer a source for a
time-sensitive piece without checking with the source. I can’t
tell you how many times someone offers a source on breaking
news and then gets back to me and says that person won’t be
available for another week/days after all. Very aggravating!”
“Provide me with a list of upcoming stories.”
While some journalists have to plan their stories or reports the
same day, many are planning weeks or even months ahead.
Three in 10 journalists say they would benefit from having a
list of upcoming stories PR pros have planned. Not only does
it give them the lead time they need to slot a potential story
idea into their editorial calendar, it provides the opportunity for
PR pros to learn more about the types of stories their target
journalists want to cover, thus saving them time and energy
later on.
2022 State of the Media Report 21 Copyright © 2022 Cision Ltd. All Rights Reserved.
“Provide short pitches with quick facts that enable
me to produce short-form content quickly.”
Good journalists never bury the lede, which may explain why
they want pitches that do the same. By making your pitch to the
point and easily digestible, an editor or writer can quickly decide
if your pitch is right for their outlet and audience.
“Trust us to do our jobs.”
When asked to tell us how PR pros could make their jobs
easier, several respondents expressed frustration over feeling
micromanaged by the people they’ve worked with. One
respondent described a recent encounter with “a PR gatekeeper
type who actually thought it was his job to be my editor and
would tell me things like how I didn’t need a sidebar. That’s not
his call.” Another said: “I’m now blackballing PR people who
contact me because they want a sentence rephrased to reflect
corporate messaging goals, and frame this as a ‘correction.’ This
is happening more often, and it absolutely is intolerable.”
2022 State of the Media Report 22 Copyright © 2022 Cision Ltd. All Rights Reserved.
63%
57%
43%
30%
29%
29%
22%
17%
10%
9%
Understand my target audience, and what they find relevant
Provide me with data and expert sources when I need them
Stop spamming me
Provide a list of upcoming stories they have planned to see what I’m interested in
Provide short pitches with quick facts that enable me to produce short-form content quickly
Understand and respect my deadlines
Include multimedia assets with their pitches and press releases
Make themselves more easily accessible
Provide their cell number to me since most people are working remotely and are tougher to reach
Other
What can PR professionals do to make your job easier? Check all that apply.
2022 State of the Media Report 23 Copyright © 2022 Cision Ltd. All Rights Reserved.
Give Them What They Want
Journalists also revealed the types of content they want most
from brands and PR pros, with press releases taking the top spot,
cited by more than 3 in 4 (76%) of journalists. Year after year,
press releases top the list as the preferred method of delivering
news to the media in a legitimate, thoughtful and urgent way.
Sixty-three percent want original research reports (such as
trends and market data), and nearly half (49%) want opportunities
to attend brand or company events, a signal that live events are
back (49% expect to attend more in-person events as they return
to calendars). Initial ideas for story development, and photo
images and logos rounded out the top five answers.
2
76%
63%
49%
38%
35%
32%
29%
25%
17%
16%
15%
News announcements/press releases
Original research reports (e.g., trends,
market data)
Opportunities to attend
brand/company events
Initial ideas for story development
Photo images and logos
Invitations to meet spokespeople
virtually or in person
Infographics
Offers of comment on current news
Guest blog posts/byline articles
Video clips/b-roll/livestreams
Data-driven predictive insights into
the potential performance of a story
What kind of content do you want to receive from brands and
PR professionals? Choose all that apply.
2022 State of the Media Report 24 Copyright © 2022 Cision Ltd. All Rights Reserved.
When asked about the sources they find
most useful for generating stories or
story ideas, press releases again came
in at number one, cited by more than a
third of journalists (37%). Industry experts
were also high on the list (23%), followed
by major wire services (15%). Internal
spokespeople (13%) and email pitches
(12%) rounded out the top five.
PRO TIP
Don’t Underestimate the
Power of a Press Release
If there’s one thing journalists love, it’s a good press
release. Our findings show that more than 3 in 4 want
to receive press releases from brands and PR pros
(over any other type of content), and press releases are
the #1 resource for generating story ideas.
37%
23%
15%
13%
12%
7%
7%
7%
5%
2%
Press releases
Industry experts
Major wires (AP, Bloomberg, Reuters, etc.)
Internal spokesperson
Email pitches
Company social media channels
External PR agency representative
Company website
Customers of a brand*
Company blog
*Customers of a brand was not given as an answer choice in some Asian markets.
Which source do you consider the most useful for generating
stories or story ideas?
2022 State of the Media Report 25 Copyright © 2022 Cision Ltd. All Rights Reserved.
Respect Their Needs
Knowing what journalists want is good, but sometimes knowing
what journalists don’t want is even more useful. We asked
journalists, “What would make you block a PR person or put
them on your ‘do not call’ list?” Here were their top answers:
Spamming with irrelevant pitches.
The vast majority of journalists (74%) won’t tolerate it, which
is all the more reason to make sure you’re targeting the right
people for your pitches.
Providing inaccurate or unsourced information.
Given how critical credibility and audience trust is for the
media, it should come as no surprise that 60% of journalists
find this inexcusable.
3
2022 State of the Media Report 26 Copyright © 2022 Cision Ltd. All Rights Reserved.
Pitches that sound like
marketing brochures.
More than half of journalists (51%) have
no tolerance for pitches rife with cliches,
jargon and clickbait-sounding subject lines.
Following up repeatedly.
One too many follow-ups is enough for 48%
of journalists to block you permanently.
Failure to respond within deadline.
If you don’t respect their time, 22% of
journalists won’t make time for you.
Continued from page 25; Tip 3: Respect their needs.
Dodging inquiries/failing
to be transparent.
Forty-two percent of journalists won’t stand
for PR pros who aren’t direct or easy to get
a hold of.
Calling them by the wrong name.
For 16% of journalists, it’s not just awkward;
it’s also unforgivable.
Inappropriate social media outreach.
While some journalists are okay with being
contacted on social media, 18% are not
okay with it at all.
2022 State of the Media Report 27 Copyright © 2022 Cision Ltd. All Rights Reserved.
How to Craft Captivating Headlines
Don’t Waste Precious Real Estate
Eight out of 10 recipients will only read your press release
headline, so make it count. The best performing press release
headlines hover around 88 characters. Be sure to include the
most important keywords (like the company name) within the
first 70 characters, where most search engines and email subject
lines get cut off.
Do Move the Needle with Action Words
Press releases with headlines that include action words see the
most engagement, as evidenced by years of analysis from Cision
PR Newswire. To the right are the action words that consistently
appear among the highest performing press releases distributed
by PR Newswire.
Allow
Reveal
Show
Rolls Out
Announce
Confirm
Release
Empower
Award
Launch
Prove
Expand
Enable
Publish
2022 State of the Media Report 28 Copyright © 2022 Cision Ltd. All Rights Reserved.
Don’t Be a Cliché:
Avoid These Overused Terms.
Want to capture journalists’ attention with
a groundbreaking headline? Don’t use the
word “groundbreaking.”
Not only have journalists grown tired of
hearing words like those on the right, but 1
in 2 will even block a PR pro whose pitches
sound too much like straight marketing and
not enough like actual news.
The bottom line: Avoid jargon in your
media outreach.
Unique
Groundbreaking
Leading
revolutionary
unprecedented
exclusive
innovative
best
stateoftheart
breaking
Anything amazing
synergy
New
Gamechanger
first
changer
pivot
Diversity
Exciting
game
when
excited
product
back
Influencer
this
class
your
disruptive
paradigm
news
normal
only
solutions
leader
unless
expert
don't
celebrity
cuttingedge
Circle
sustainable
solution
ever
bestinclass
curated
Urgent
Metaverse
culture
gamechanging
We
transformative
that
announce
industry
iconic
World
awesome
Deep
number
edge
relevant
immediate
hidden
state
ground MArketing
Fake
than
Cancel
luxury
very
just
Embargo
inclusion
seamless
Trending
one
more
greatest
leverage
Thought
Great
really
Biggest
Cutting
popular
engineeringphysics
now have
never
Skip
disrupt
market
miracle
Perfect
pitches
world's
industryleading
jargon
justice
gem
they
school
Up
equity
dive awardwinning
Handcrafted
know
social
times
utilize
but
anticipated
as
Oneofakind
top
Kardashian
all
relationship
Buzzwords
opportunity
Something
out
caps
data
authentic
impactful
invitation
legendary
proprietary
Staycation
worldclass
COVID19
following
hyperbole
innovation
impactimpactedimpactful
everything
fantastic
incredible
Renowned
art
Hot
idea
way
audience
excellent
uncertain
performativemeaningless
sustainablesustainability
Related
Trusted
historic
platform
without
list
Couple
doesn't
Girlboss
Largest
Latest
NAME
circling
context
highly
pristine
Follow
parents
terrific
timely
unicorn
ImmediateUrgent
mommymommies Partnerpartnership
always
Before
believe
brand
critical
Record
think
PR
about
please
premier
categoryleading
Consumerdriven
Instagramworthy
technologydriven
unprecendented
crypto
gentle
Other
Sales
words
claim
Diet
NFT
reach
Super
there
these
those
diversediversity
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Marketdriven
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was
fit
2022 State of the Media Report 29 Copyright © 2022 Cision Ltd. All Rights Reserved.
The Particulars of Pitching and Following Up
We wanted to dig deeper into how journalists feel about PR
pitches in particular, given the sheer volume of communications
writers and editors receive: Nearly half of journalists (46%) receive
more than 50 pitches per week—and they’re not just email. Phone
calls and social media messages are also part of the deluge. More
than 1 in 5 (22%) get more than 100 pitches per week.
Unfortunately, a healthy portion of those emails go directly to the
trash folder: The vast majority of journalists (91%) say only about
half the pitches they receive are relevant to their audience or
sector.
This further underscores the need for PR pros to do the necessary
legwork up front to ensure their pitches are reaching the right
audiences.
How many pitches do you get a week (including
emails, phone calls, social media messages)?
54%
24%
9% 13%
1 - 50 51-100 101-150 151+
Before You Pitch: A To-Do List for Earning Your Media Coverage
A little research on journalists before you reach out to them can save everyone a lot of time in the long term.
Google them
Know their work
Look at their
editorial calendars
Check out
their feeds
Location,
location, location
Pay attention to where the journalist is located and which regions they cover. Pitching a
journalist located in Kansas City for an event that takes place in Miami won’t win you any
coverage (but it may earn you a place in their spam folder).
Take a peek at their social media activity to see what they’re posting, sharing, liking and
commenting on. This can tell you even more about the topics they’re most interested in
and most likely to cover.
See if and how your pitch fits into what they’re already planning to cover.
Take time to review their past stories. This will be the single best indicator of the types of
stories they are likely to cover and the audiences for which they create content.
Most journalists have profiles online or in reputable media databases, which often include
info on the outlets they work for, topics they cover, their social media handles and how
they prefer to be pitched.
30
2022 State of the Media Report 31 Copyright © 2022 Cision Ltd. All Rights Reserved.
If there’s anything trickier than getting a pitch right, however, it’s
deciding on the right follow-up approach. The good news is that
the majority of journalists are receptive to hearing from you after
an initial pitch has been sent—but only up to a point.
More than half of journalists (55%) say one follow-up is enough,
and 14% say twice is okay; however, nearly a third of journalists
(31%) say “thanks, but no thanks” to following up altogether.
PRO TIP Read the Room
If you’ve followed up and haven’t received a response, there’s a good chance the
journalist either didn’t find your pitch relevant or couldn’t work it into their schedule.
Either way, it’s likely time to move on, because persistence doesn’t always pay off with
journalists: Nearly 1 in 2 (48%) will block those who follow up repeatedly. Use your time
and energy to find another contact who may be more receptive to your message.
Continued from page 29; The Particulars of Pitching and Following Up.
31%
55%
14%
Never Not more than once Not more than twice
How many times should a PR professional follow
up with you after sending a pitch?
In
Their Own
Words
Over the years, we’ve spoken with tens of
thousands of journalists on how they prefer
to be pitched. Here’s what they had to say:
32
Make it personal: Show that you’ve done your homework.
“It is so important
to personalize
your messaging.
I like to see that
the publicists pay
attention to who
I interview [and
what I] feature,
rather than copying
and pasting a
press release.”
“Collaborations
are always most
effective when
PR professionals
understand our
format, editorial
content style and
audience prior
to pitching.”
“Take the time
to research the
journalist you are
pitching. Every day
I get dozens of PR
pitches... When I
get that rare pitch
that shows me that
the PR pro has
actually viewed
my work, they’ve
got my attention.”
1
33
Keep it short and simple: Get to your point—and fast.
“I get hundreds of pitches per
day, and it’s impossible to read
every single one completely, so
the first two lines are important.”
“Please be clear and concise
about what you are pitching in the
beginning of your email; we often
receive emails that take a couple of
paragraphs to introduce their item.”
“I won’t read a pitch if it’s too long. Just get
the main idea out and let me know I can
reach out to you if I have any questions.”
2
34
Be direct: Lose the gimmicks and faux familiarity.
“When [the pitch]
feels more
like a pyramid-
scheme sales
pitch, it’s a huge
turnoff for me.”
“Don’t use [a]
clickbait title. Just
tell me why you’re
writing. ‘The best
fashions ever’
won’t tell me
anything; however,
‘sundresses from
[our client] for
summer’ will.”
“Make the first pitch
simple and to the
point… Make sure
the subject line
says what you’re
pitching—not
‘quick question’
or another
clickbait title.”
3
35
How to Pitch a Product: What to Include
We asked journalists about the must-have elements for PR pros to include in their product pitches:
49%
39%
39%
34%
30%
24%
23%
18%
Photos/video of the product
Data showing trends and problems your product is solving for my readers
Opportunity to test/trial product
At least two weeks notice
Offer for exclusive
Interview with a client/user of the product
Interview with your CEO or other member of your C-suite
Interview with an independent analyst who knows the product
In order for you to consider covering a story on a product launch,
what does a pitch need to include? Check all that apply.
36
2022 State of the Media Report 37 Copyright © 2022 Cision Ltd. All Rights Reserved.
Final Thoughts and Key Takeaways
In this report, we looked at the challenges journalists face, the
frustrations they deal with and the ways in which they work. They
value their relationships with PR professionals, but there is a need
and an opportunity for PR professionals to provide even more value.
As the business of communications is a two-way street, with publicists
and journalists relying on each other, some themes and variations
resonated powerfully from the results of Cision’s 2022 State of the
Media survey, from which this report was developed.
Journalists are overworked and under-resourced.
Most journalists are covering multiple beats and filing multiple
stories per week, all while being inundated with (often inapt)
requests for coverage. Showing a little patience and a lot of
consideration can go a long way toward building trust and better
relationships (and better coverage). Respect their deadlines,
understand what their audiences find relevant, and provide the
information and assets they need up front.
2022 State of the Media Report 38 Copyright © 2022 Cision Ltd. All Rights Reserved.
The art and science of social media outreach.
Social media provides additional avenues to connect with
journalists, but the same rules of “traditional” outreach apply—
journalists have their own specific preferences for how they want
to be approached, and they can smell a generic, copy-and-paste
message a mile away.
A picture is worth more than a thousand words
Journalists are using images, videos, infographics and other
multimedia assets more than ever. Much of the time, the onus
is on them to track those elements down. The more that you
provide relevant and appropriate content up front—with captions
and credits—the easier you make it for them to cover your story,
and the more likely they will want to work with you in the future.
Long live the press release
For all the changes the media has seen in recent years, one
thing remains the same: Press releases are still one of the most
powerful vehicles for getting your news, story, product or event
in front of the right journalists and helping those journalists
generate stories.
2022 State of the Media Report 39 Copyright © 2022 Cision Ltd. All Rights Reserved.
Personalization is powerful
Journalists are begging for more personalized outreach. Yes,
journalists are open to connecting on social media, but the
approach has to be right. Multimedia is great, but only if the
provided assets make sense for their medium, and even the
most well-crafted press releases don’t hold any weight if the
content isn’t relevant.
For public relations and communications professionals who
want to make the biggest impact, building relationships with the
media is essential. Doing the legwork up front to understand
your audience of journalists (and the audiences they serve) will
make the single biggest difference in your ability to capture their
attention and lay the foundation for a long-term, mutually beneficial
partnership down the line.
2022 State of the Media Report 40 Copyright © 2022 Cision Ltd. All Rights Reserved.
Methodology
Cision conducted its 2022 State of the Media survey throughout January and February
2022. Surveys were emailed to Cision Media Database members, who are vetted by
the company’s media research team to verify their positions as media professionals,
influencers and bloggers.
We also surveyed members of our HARO
(Help a Reporter Out) database, and made
the survey available to media professionals
in the PR Newswire for Journalists
database.
This year’s survey collected responses from
3,890 respondents in 17 markets across the
globe: U.S., Canada, UK, France, Germany,
Finland, Sweden, Italy, Spain, Portugal,
China, Australia, Singapore, Malaysia,
Indonesia, Taiwan and Hong Kong.
The survey language was translated and
localized for each market and then the
results were tallied together to form this
global report.
Cision is a comprehensive communications platform
enabling more than 100,000 public relations and
marketing professionals around the world to
understand, influence and amplify their stories.
As the market leader, Cision enables the next
generation of communication professionals to
strategically operate in the modern media landscape
where company success is directly impacted by
public opinion.
Cision has offices in 24 countries through the
Americas, EMEA and APAC, and offers a suite of
best-in-class solutions, including PR Newswire,
MultiVu, Brandwatch, Cision Communications Cloud®
and Cision Insights.
To learn more, visit www.cision.com and follow
@Cision on Twitter.
Thank you for reading the 2022 State of the Media Report
Next steps & recommendations:
Get your press release in front of the
right audiences with the most trusted
distribution network, Cision PR Newswire.
Connect & build relationships with
the right journalists. Cision Connect
is more than a media database,
it’s a comprehensive relationship
management solution.
See the impact of your efforts and
understand where to focus next
with Cision’s Media Monitoring &
Analytics solutions.
Streamline your entire PR strategy with
our all-in-one, award-winning platform
that covers the entire PR lifecycle: the
next-gen Cision Comms Cloud.
Want to find out how Cision can help you? Schedule a meeting with one of our experts. Schedule Now

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Cision 2022 State of the Media Report

  • 1. REPORT REPORT State of the Media 2022 Insights PR Pros Need to Win Over Journalists
  • 2. Table of Contents Executive Summary..............................................................................................................................1 The Changing Role of the Journalist...............................................................................................2 The Media on Media: How Journalists Use Social and Multimedia........................................8 From Pitch to Partnership: How PR Pros Can Better Serve Journalists...............................18 Final Thoughts and Key Takeaways............................................................................................. 37 Conclusion: Turning Insight into Action.......................................................................................42 2
  • 3. 2022 State of the Media Report 1 Copyright © 2022 Cision Ltd. All Rights Reserved. Executive Summary Now in its 13th year, Cision’s Global State of the Media Report remains the industry standard bearer for identifying trends in journalism and opportunities for public relations professionals to partner with them efficiently and productively. For our 2022 report, we tapped our global network of writers and editors, who for years have partnered with Cision for access to credible, trusted and newsworthy brand communications. More than 3,800 journalists across approximately 2,160 media outlets, spanning 17 regions across the world provided key insights that offer a deeper understanding of how they work, what keeps them up at night and what they really want (and need) from the PR and comms professionals they work with. With multiple platforms that enable publicists and marketers to forge meaningful connections between media outlets and influencers, Cision is uniquely positioned to serve agencies and brands with actionable data and best practices that reflect the state of media from the journalist’s perspective.
  • 4. 2022 State of the Media Report 2 Copyright © 2022 Cision Ltd. All Rights Reserved. PRO TIP Exercise Empathy with Journalists The need for public relations partners who understand these struggles, respect their time, and can provide clear, specific and targeted communications has never been greater—or more appreciated. New Expectations, New Challenges Essentially, the role of the journalist is the same as it has always been: To report the facts, objectively and thoroughly. Today, however, it’s no longer enough to just deliver news: Journalists are under increasing pressure to think about if and how the content they produce will have impact, attract audiences, and drive engagement. Limited and declining resources, smaller staffs, and the struggle to keep up with new technologies and compete with social media influencers only feed into this challenge. PART 1 The Changing Role of the Journalist
  • 5. 2022 State of the Media Report 3 Copyright © 2022 Cision Ltd. All Rights Reserved. What do you believe was the biggest challenge for journalism in the last 12 months? 12% 8% 10% 14% 16% 16% 32% Other (please specify) Attacks on freedom of the press Blurring lines between editorial and advertising Social networks and influencers bypassing traditional media Declining advertising and circulation revenues Lack of staffing and resources Maintaining credibility as a trusted news source/combating accusations of “fake news” The Greatest Obstacles for Journalists The fight against “fake news” 1 2 3 Fewer resources, more work Pressure to perform
  • 6. 2022 State of the Media Report 4 Copyright © 2022 Cision Ltd. All Rights Reserved. 1 The fight against “fake news” When asked what they believe was the biggest challenge for journalism in 2021, “Maintaining credibility as a trusted news source/combating accusations of ‘fake news’” was the top answer by far, chosen by 32% of respondents. It doesn’t help that most journalists don’t have much faith in the public’s faith in them: More than half of surveyed journalists (57%) feel the public has lost trust in the media over the past year. This is up four percentage points from the number who said the same last year. 61% 33% 6% 55% 37% 8% 32% 55% 14% The public has lost trust in the media. Trust in the media has not substantially changed. The public has gained trust in the media. North America Europe APAC In your opinion, has the public lost or gained trust in the media over the last year?
  • 7. 2022 State of the Media Report 5 Copyright © 2022 Cision Ltd. All Rights Reserved. 57+43+H 43% of journalists cover five beats or more Med i a Politi c s Environ m e n t Educat i o n Crime and J u s t i c e Fewer resources, more work “Challenges around staffing and resources” is commonly noted as one of the biggest industry challenges for journalists. In an effort to keep up with the never-ending news cycle, journalists are having to multitask on multiple levels: Nearly three in ten journalists (29%) file 10 or more stories per week; 36% file anywhere from 4 to 9 stories per week; 34% file between one to three stories per week. Not only are journalists filing multiple stories, the vast majority cover multiple topics as well. Nearly half of journalists (44%) cover 2 to 4 beats; nearly the same number (43%) cover 5 or more beats. 2 71+29+H 29% of journalists file ten or more stories per week
  • 8. 2022 State of the Media Report 6 Copyright © 2022 Cision Ltd. All Rights Reserved. Pressure to perform Journalists feel the burden to drive audiences to their stories, which is increasingly directly related to budgets. “Declining advertising and circulation revenues” leads many newsrooms and editors to watch their audience data as closely as their ledes. The pressure to drive clicks, shares, likes and video plays is directly impacting the industry: 59% of journalists agree that the availability of detailed audience metrics is making them rethink the way they evaluate stories. As one respondent commented, “[There is] so much content in so many places, it’s hard to stay relevant.” 3 19% 40% 29% 8% 4% Strongly agree Agree Neutral Disagree Strongly disagree *views, engagement, audience data The availability of detailed audience metrics* has changed the way I evaluate stories.
  • 9. In Their Own Words We asked journalists to tell us the biggest stressors related to their work. Here’s what some of them had to say: “Losing trust and reader/viewership because the onslaught of content that fails to contextualize anything for readers/viewers to make sense of.” “Journalism outlets downsizing, being bought up and dismantled, or otherwise shifting priorities away from local coverage, investigative reporting, and breaking news, in favor of cheaper solutions, short-term profits, or serving existing corporate interests.” “Maintaining personal morale/energy.” “Separating objectively honest information from sources which demonstrate substantial political bias.” “Decline of journalism itself in communities (e.g., closure of many newspapers).” “Reaching sources is getting more difficult since potential sources aren’t necessarily at work anymore.” “Depending on ratings and clicks, which defines what news is reported.” 7
  • 10. 2022 State of the Media Report 8 Copyright © 2022 Cision Ltd. All Rights Reserved. How Social Is the Media? The Intersection of Journalism and Social Media Nearly every professional these days seems to be on social media for work—whether it’s to shine a spotlight on their accomplishments, learn about new opportunities or network— and journalists are no exception. This year we asked journalists if and how they were using social media for work, and which social platforms they use most. PART 2 The Media on Media: How Journalists Use Social and Multimedia
  • 11. 2022 State of the Media Report 9 Copyright © 2022 Cision Ltd. All Rights Reserved. What Are Journalists Doing on Social? When asked to rank how important social media was to various aspects of their work, 20% of journalists cited “to publish or promote content” (something most PR and comms pros can certainly identify with), making it the top answer. PR professionals trying to pitch journalists on social media should take note: If a journalist is using social media, it’s not likely that they are on the hunt for a PR pitch. They are, however, using social media to network, to publish or promote content, and to source and verify information. This makes social platforms viable channels for PR pros to follow journalists, learn more about their work and potentially start a dialogue that could lead to opportunities down the line. Perhaps even more importantly, knowing that journalists are going on to publish or promote content, social media can be a valuable resource to understand which journalists are talking about the topics that are most relevant to your client or brand. 5% 10% 15% 16% 16% 18% 20% To receive PR pitches To check or verify information To source information To monitor other media/what's going on To network To interact with myaudience To publish/promote content When asked to rank how important social media was to certain work-related tasks, journalists ranked the following as "Important" or "Very Important”.
  • 12. 2022 State of the Media Report 10 Copyright © 2022 Cision Ltd. All Rights Reserved. The Platforms Journalists Use Most Worldwide, Facebook is the platform journalists use most often for professional reasons (63%), such as sourcing information, interacting with their audience and publishing or promoting content, followed by Twitter (59%) and LinkedIn (56%). Facebook 63% Twitter 59% LinkedIn 56% Instagram 44% Youtube 28% WhatsApp 28% Snapchat 1% TikTok 5%
  • 13. 2022 State of the Media Report 11 Copyright © 2022 Cision Ltd. All Rights Reserved. To DM or Not to DM? When it comes to how (or if) they prefer to be contacted via social media, journalists’ opinions vary widely. While nearly 1 in 4 (23%) journalists find it to be acceptable—and 4% prefer it over any other method—1 in 3 (34%) explicitly say they don’t prefer it, and 12% will even go so far as to block a PR pro who tries to slide into their DMs. For more than 1 in 4 journalists (27%), what makes or breaks a successful social media connection depends on the approach. PRO TIP Want to get a journalist’s attention? You may already be using search engines or a media database to find relevant outlets, editors and writers to connect with. But using social media to do some extra research could be the next step that differentiates you in a crowded inbox. Check out what they are sharing, commenting on and posting about, and use those insights to personalize your message. (When you show journalists you’ve done your research, they pay attention.) • 12% Hate it/will probably block you • 34% Don’t prefer it How do you feel about PR pros reaching out to you on social media? • 27% Depends on the approach • 23% It’s acceptable • 4% Prefer it
  • 14. In Their Own Words We followed up with journalists in our network for advice on how PR pros should reach out to them via social media. Here’s what we heard: “I don’t love it… I’d honestly rather get an email. I think if you have a relationship with the journalist already and aren’t cold-pitching them, and they are receptive to you following them and communicating through that social media platform, it’s fine.” “If you’ve never met the journalist before or talked to them and you emailed, they ignored you, and you’re trying to get their attention on Instagram, it’s not the best approach, and the PR person will be ignored.” “I don’t respond to cattle calls on social media. If it’s an individual request, directed only at me, then it doesn’t matter, can be a social media message, no problem.” 12
  • 15. 2022 State of the Media Report 13 Copyright © 2022 Cision Ltd. All Rights Reserved. Engagement with text only Engagement with one image Engagement with one video Engagement with multiple images 1x 2x 3x 6x Getting Graphic: How Journalists Are Minding Multimedia Source data from PRNewswire We know that journalists are increasingly focused on audience metrics and driving engagement with their content, so it makes sense that many are turning to multimedia to inform and extend their stories. Not only do photographs, videos, audio clips, infographics and illustrations help contextualize a story, they add a visual or aural dimension that has been proven to increase consumer engagement.
  • 16. 2022 State of the Media Report 14 Copyright © 2022 Cision Ltd. All Rights Reserved. What’s more, 1 in 5 journalists (22%) explicitly say that publicists can do them a favor by including multimedia content in their pitches and with their press releases. More than half of journalists (54%) go so far as to say they would be more likely to cover a story if provided with multimedia. Going by journalists’ most-used multimedia elements from the last half of 2021, images may be the fastest way to get out of journalists’ inboxes and onto their editorial calendars: Worldwide, 81% of journalists have recently used photos to accompany content. Video is also popular (47%), followed closely by infographics (41%) and social media posts (39%). 6% 6% 13% 15% 16% 16% 39% 41% 47% 81% Animated gifs Quizzes User-generated content Brand logos Web polls Livestreams Social media posts Infographics Videos Images Which multimedia or data elements have you included in your articles over the past 6 months? Although images and videos top the list across the globe, we did notice a few regional differences. For example, APAC journalists reported the highest usage of livestreams (28%), web polls (28%) and user- generated content (20%) among all regions. And nearly 20% of North American journalists included logos in their recent stories, compared to only 13% in EMEA and 4% in APAC.
  • 17. 2022 State of the Media Report 15 Copyright © 2022 Cision Ltd. All Rights Reserved. While Facebook is the media’s preferred social platform overall, a closer look at how social media is used across North America, Europe and APAC tells a slightly different story. For example, Twitter shares the top spot with Facebook in North America, and it ties with LinkedIn as the second most often used platform in European markets. Over in the APAC markets, however, Instagram is second only to Facebook, and journalists are just as likely to use WhatsApp as LinkedIn. WhatsApp is also significantly more popular with journalists in Europe and Asia than with those in North America. These findings underscore the importance of keeping in mind cultural and regional differences when planning a multinational communications strategy. Regional Differences Across Social Media
  • 18. 2022 State of the Media Report 16 Copyright © 2022 Cision Ltd. All Rights Reserved. 62% 70% 61% 39% 23% 4% 63% 59% 56% 44% 28% 28% 64% 54% 54% 46% 29% 39% 76% 40% 43% 60% 42% 45% North America Global Europe APAC What social media platforms do you use most often for professional reasons? Check all that apply.
  • 19. Tips for Publicists and Brand Marketers Start with quality High-resolution images are a must. Period. Caption your content Include captions and credits with all visuals (so journalists don’t have to chase you down for details) and make sure you’ve secured the rights to share any assets you offer up front. Link, don’t attach Not only do attachments eat up space, but many journalists also automatically delete emails that include attachments to protect against viruses (if those emails don’t already end up in the spam folder). Do everyone a favor and include links to a landing page, press kit or a cloud storage folder where journalists can easily find and download the assets they need. Make them easily accessible If a journalist has to register or get special permission to view your assets, you’re giving them more work to do and eating into their already limited time. Multimedia Best Practices In addition to helping journalists with their stories, providing multimedia helps you express a narrative and visually represent your story the way you want. Without an image, video or other content to go by, media outlets may skim and move on. BOTTOM LINE Do your homework. Different companies will have different guidelines around multimedia submissions. Take the guesswork out of what you can or should include by going right to the source: Most outlets will provide guidelines on their websites (link vs. attachment, file format and size, etc.). If available, look at the pitching profile of the journalist to whom you’re reaching out— online or in a reliable media database—to learn their requirements. 17
  • 20. 2022 State of the Media Report 18 Copyright © 2022 Cision Ltd. All Rights Reserved. One of the biggest challenges we hear from publicists is the struggle to create, build and maintain solid relationships with journalists. It’s important to remember that journalists want and value their partnerships, too. In fact, 18% of journalists say their relationships with PR professionals have gotten more valuable in the last year. As journalists are contending with significant internal and external challenges in their work, the more you can do to help journalists work efficiently and effectively, the better partners they can be to you. PART 3 From Pitch to Partnership: How PR Pros Can Better Serve Journalists 18% 14% 68% More valuable Less valuable No change How has your relationship with PR professionals changed over the last year?
  • 21. 2022 State of the Media Report 19 Copyright © 2022 Cision Ltd. All Rights Reserved. 1% 8% 23% 68% 76% - 100% 51% - 75% 26% - 50% 0% - 25% What percentage of pitches received do you consider relevant? How to Win (Over) Journalists and Influence Earned Media Make Their Lives Easier We asked journalists what PR pros could do to make their lives (and their ability to help PR pros in return) easier. These are their top suggestions. “Understand my target audience and what they find relevant.” This was No. 1 on the wish list, cited by 63% of journalists – not surprising, given that more than 2 in 3 journalists say the vast majority of pitches they receive are irrelevant. Do your due diligence to ensure you’re reaching out to the right person at the right outlet. This is consistent with the many conversations we’ve had with journalists throughout the years. As one travel industry journalist put it: “Take the time to research the journalist you are pitching… When I do get that rare pitch that shows me that the PR pro has actually viewed my work, they’ve got my attention.” 1 Unchanged since our 2020 report, underscoring an opportunity for PR professionals to create more targeted outreach.
  • 22. 2022 State of the Media Report 20 Copyright © 2022 Cision Ltd. All Rights Reserved. “Be ready and able to respond quickly.” More than half of journalists (57%) need PR pros to provide them with data and expert sources when they need them, and (29%) say PR pros can help them by understanding and respecting their deadlines. Journalists are often working against tight deadlines and have to move quickly. They have little time—and less patience—for PR pros who don’t respect their need for speed. (Note that 1 in 4 journalists will even block a publicist who fails to respond to them within the same day or a given deadline.) As one frustrated respondent wrote, “Don’t offer a source for a time-sensitive piece without checking with the source. I can’t tell you how many times someone offers a source on breaking news and then gets back to me and says that person won’t be available for another week/days after all. Very aggravating!” “Provide me with a list of upcoming stories.” While some journalists have to plan their stories or reports the same day, many are planning weeks or even months ahead. Three in 10 journalists say they would benefit from having a list of upcoming stories PR pros have planned. Not only does it give them the lead time they need to slot a potential story idea into their editorial calendar, it provides the opportunity for PR pros to learn more about the types of stories their target journalists want to cover, thus saving them time and energy later on.
  • 23. 2022 State of the Media Report 21 Copyright © 2022 Cision Ltd. All Rights Reserved. “Provide short pitches with quick facts that enable me to produce short-form content quickly.” Good journalists never bury the lede, which may explain why they want pitches that do the same. By making your pitch to the point and easily digestible, an editor or writer can quickly decide if your pitch is right for their outlet and audience. “Trust us to do our jobs.” When asked to tell us how PR pros could make their jobs easier, several respondents expressed frustration over feeling micromanaged by the people they’ve worked with. One respondent described a recent encounter with “a PR gatekeeper type who actually thought it was his job to be my editor and would tell me things like how I didn’t need a sidebar. That’s not his call.” Another said: “I’m now blackballing PR people who contact me because they want a sentence rephrased to reflect corporate messaging goals, and frame this as a ‘correction.’ This is happening more often, and it absolutely is intolerable.”
  • 24. 2022 State of the Media Report 22 Copyright © 2022 Cision Ltd. All Rights Reserved. 63% 57% 43% 30% 29% 29% 22% 17% 10% 9% Understand my target audience, and what they find relevant Provide me with data and expert sources when I need them Stop spamming me Provide a list of upcoming stories they have planned to see what I’m interested in Provide short pitches with quick facts that enable me to produce short-form content quickly Understand and respect my deadlines Include multimedia assets with their pitches and press releases Make themselves more easily accessible Provide their cell number to me since most people are working remotely and are tougher to reach Other What can PR professionals do to make your job easier? Check all that apply.
  • 25. 2022 State of the Media Report 23 Copyright © 2022 Cision Ltd. All Rights Reserved. Give Them What They Want Journalists also revealed the types of content they want most from brands and PR pros, with press releases taking the top spot, cited by more than 3 in 4 (76%) of journalists. Year after year, press releases top the list as the preferred method of delivering news to the media in a legitimate, thoughtful and urgent way. Sixty-three percent want original research reports (such as trends and market data), and nearly half (49%) want opportunities to attend brand or company events, a signal that live events are back (49% expect to attend more in-person events as they return to calendars). Initial ideas for story development, and photo images and logos rounded out the top five answers. 2 76% 63% 49% 38% 35% 32% 29% 25% 17% 16% 15% News announcements/press releases Original research reports (e.g., trends, market data) Opportunities to attend brand/company events Initial ideas for story development Photo images and logos Invitations to meet spokespeople virtually or in person Infographics Offers of comment on current news Guest blog posts/byline articles Video clips/b-roll/livestreams Data-driven predictive insights into the potential performance of a story What kind of content do you want to receive from brands and PR professionals? Choose all that apply.
  • 26. 2022 State of the Media Report 24 Copyright © 2022 Cision Ltd. All Rights Reserved. When asked about the sources they find most useful for generating stories or story ideas, press releases again came in at number one, cited by more than a third of journalists (37%). Industry experts were also high on the list (23%), followed by major wire services (15%). Internal spokespeople (13%) and email pitches (12%) rounded out the top five. PRO TIP Don’t Underestimate the Power of a Press Release If there’s one thing journalists love, it’s a good press release. Our findings show that more than 3 in 4 want to receive press releases from brands and PR pros (over any other type of content), and press releases are the #1 resource for generating story ideas. 37% 23% 15% 13% 12% 7% 7% 7% 5% 2% Press releases Industry experts Major wires (AP, Bloomberg, Reuters, etc.) Internal spokesperson Email pitches Company social media channels External PR agency representative Company website Customers of a brand* Company blog *Customers of a brand was not given as an answer choice in some Asian markets. Which source do you consider the most useful for generating stories or story ideas?
  • 27. 2022 State of the Media Report 25 Copyright © 2022 Cision Ltd. All Rights Reserved. Respect Their Needs Knowing what journalists want is good, but sometimes knowing what journalists don’t want is even more useful. We asked journalists, “What would make you block a PR person or put them on your ‘do not call’ list?” Here were their top answers: Spamming with irrelevant pitches. The vast majority of journalists (74%) won’t tolerate it, which is all the more reason to make sure you’re targeting the right people for your pitches. Providing inaccurate or unsourced information. Given how critical credibility and audience trust is for the media, it should come as no surprise that 60% of journalists find this inexcusable. 3
  • 28. 2022 State of the Media Report 26 Copyright © 2022 Cision Ltd. All Rights Reserved. Pitches that sound like marketing brochures. More than half of journalists (51%) have no tolerance for pitches rife with cliches, jargon and clickbait-sounding subject lines. Following up repeatedly. One too many follow-ups is enough for 48% of journalists to block you permanently. Failure to respond within deadline. If you don’t respect their time, 22% of journalists won’t make time for you. Continued from page 25; Tip 3: Respect their needs. Dodging inquiries/failing to be transparent. Forty-two percent of journalists won’t stand for PR pros who aren’t direct or easy to get a hold of. Calling them by the wrong name. For 16% of journalists, it’s not just awkward; it’s also unforgivable. Inappropriate social media outreach. While some journalists are okay with being contacted on social media, 18% are not okay with it at all.
  • 29. 2022 State of the Media Report 27 Copyright © 2022 Cision Ltd. All Rights Reserved. How to Craft Captivating Headlines Don’t Waste Precious Real Estate Eight out of 10 recipients will only read your press release headline, so make it count. The best performing press release headlines hover around 88 characters. Be sure to include the most important keywords (like the company name) within the first 70 characters, where most search engines and email subject lines get cut off. Do Move the Needle with Action Words Press releases with headlines that include action words see the most engagement, as evidenced by years of analysis from Cision PR Newswire. To the right are the action words that consistently appear among the highest performing press releases distributed by PR Newswire. Allow Reveal Show Rolls Out Announce Confirm Release Empower Award Launch Prove Expand Enable Publish
  • 30. 2022 State of the Media Report 28 Copyright © 2022 Cision Ltd. All Rights Reserved. Don’t Be a Cliché: Avoid These Overused Terms. Want to capture journalists’ attention with a groundbreaking headline? Don’t use the word “groundbreaking.” Not only have journalists grown tired of hearing words like those on the right, but 1 in 2 will even block a PR pro whose pitches sound too much like straight marketing and not enough like actual news. The bottom line: Avoid jargon in your media outreach. Unique Groundbreaking Leading revolutionary unprecedented exclusive innovative best stateoftheart breaking Anything amazing synergy New Gamechanger first changer pivot Diversity Exciting game when excited product back Influencer this class your disruptive paradigm news normal only solutions leader unless expert don't celebrity cuttingedge Circle sustainable solution ever bestinclass curated Urgent Metaverse culture gamechanging We transformative that announce industry iconic World awesome Deep number edge relevant immediate hidden state ground MArketing Fake than Cancel luxury very just Embargo inclusion seamless Trending one more greatest leverage Thought Great really Biggest Cutting popular engineeringphysics now have never Skip disrupt market miracle Perfect pitches world's industryleading jargon justice gem they school Up equity dive awardwinning Handcrafted know social times utilize but anticipated as Oneofakind top Kardashian all relationship Buzzwords opportunity Something out caps data authentic impactful invitation legendary proprietary Staycation worldclass COVID19 following hyperbole innovation impactimpactedimpactful everything fantastic incredible Renowned art Hot idea way audience excellent uncertain performativemeaningless sustainablesustainability Related Trusted historic platform without list Couple doesn't Girlboss Largest Latest NAME circling context highly pristine Follow parents terrific timely unicorn ImmediateUrgent mommymommies Partnerpartnership always Before believe brand critical Record think PR about please premier categoryleading Consumerdriven Instagramworthy technologydriven unprecendented crypto gentle Other Sales words claim Diet NFT reach Super there these those diversediversity excitedexciting internationally jargonphrases misinformation Outsidethebox oversubscribed Postpandemic Recordbreaking releasespitches Revoluntionary Revolutionizing SUPERLATIVES worldreknown beat needs often player proud won't write at agree base corner good issue person used with word wrong breakthrough Breathtaking classleading competition consideration countrystate declarations deerogatory democratize exclamation extraordinary extrapolated FOMOJOMO hackerproof Housemade Industrybest Industrywide Lifechanging management manufacturer Marketdriven militarygrade milliondollar Newsworthy supplements sustainability underserved Unparalleled wheelhouse an so story time who work Y'all buy cure from hype Like need novel Real send star verb absolutely acclaimed AIenabled AIpowered announces babymoon bestknown blockbuster BREAKING: changning Cinematic community companies Compelling Considering Conspiracy Customers Dedicated delectable disputable; distribution EcoFriendly ecosystem Embargoed emergency encryption enterprise entertainer eponymous evaluation Fascinating firstandonly futureproof gimmicky guarantee guaranteed Housewives Implement incentivize integrated Interesting invaluable LifeAltering Misleading onboarding outspoken Pandemic paraphrase photosfind Pioneering plantbased significant statelocale successful superlative superlative: Synergistic technology understand unfounded unidentified Valueadded Wonderful gift said too well win AIbased Angeles Artisanal Assume attached Balanced Beautiful bespoke Bipartisan Bleeding Boutique business buzzword changes changing charming company concepts Decimate Definitive effective embellish equality Equitable essential everyone existential fabulous factbased followup Freedom gimmick however Imagine improved inclusivity indicates individual industry's infallible Influential Instagram insulting irrelevant language learnings luxurious MustHave navigate numbers obsessed Offended particular Privilege Proactive products promise pronoun provider qualifiers question questions reaching receptive referring reminder reporter respected Segment sending sensitive shocking shoegaze Signature situation someone Sourced statistics strategic Stunning theythem Thinking through TOPICAL toprated touching transform transition Ultimate unfunded variation verifiable Wellness whatever winning working worldfirst off see admin affirms AGAIN agreed aimed Altering amplify analysis anchors Annual another anyway around Article articles Award beloved Boasts bothers brainer Bucket Chance Change charity Cheers claims clarity Coming Contact Couture COVID crafted cutesy dinner donate edtech experts famous female firstever forward founder gender general genius hacker hands heroes Holistic hybrid impact Insight instead interest Invited inviting journey kicking known limited Locally located MAGA magic making marks massive means media mission money month Nestled nobody nudge offered options original outlets owners Patriot people phrase Political pushed Putting Quaint Racism Reality reasons release releases request reviews robust rockstar sample sheher similar Skinny sound source special specific Spring stories success supply survey tastiest things thrilled TikTok Trends Trump unlikely Unpack untrue usually vertical wanted Warhol website weight where which widgets Willing Winwin after agent along andor asap being better Biden Book breed bring buzz buzzy care cares case CEO chain Chic could cover Crash Crisis critic daily date dates deck does doing done email exotic finds force form going green Grip Haute heard hehis HGTV high hope How Hurry ideal inbox invite Last lede likely lines Local many mass mess Meta miss moot most much nice ninja None noun office ones open past plain play Polls pray press prior proof pros puns Racial rather read right rising save seen sexy shift slang space spray such Sucks tasty them thing three today took touch Travel Trend truly truth uses using vibe ways we're web3 we’re while worst worth York am Ask bad Bae bro by can cool day did edit end falls feel Fill find free Gen grin had has he hip info its life Live Los loss net pay pet poll Put re: Run she sift size still tell ten TV ugh use was fit
  • 31. 2022 State of the Media Report 29 Copyright © 2022 Cision Ltd. All Rights Reserved. The Particulars of Pitching and Following Up We wanted to dig deeper into how journalists feel about PR pitches in particular, given the sheer volume of communications writers and editors receive: Nearly half of journalists (46%) receive more than 50 pitches per week—and they’re not just email. Phone calls and social media messages are also part of the deluge. More than 1 in 5 (22%) get more than 100 pitches per week. Unfortunately, a healthy portion of those emails go directly to the trash folder: The vast majority of journalists (91%) say only about half the pitches they receive are relevant to their audience or sector. This further underscores the need for PR pros to do the necessary legwork up front to ensure their pitches are reaching the right audiences. How many pitches do you get a week (including emails, phone calls, social media messages)? 54% 24% 9% 13% 1 - 50 51-100 101-150 151+
  • 32. Before You Pitch: A To-Do List for Earning Your Media Coverage A little research on journalists before you reach out to them can save everyone a lot of time in the long term. Google them Know their work Look at their editorial calendars Check out their feeds Location, location, location Pay attention to where the journalist is located and which regions they cover. Pitching a journalist located in Kansas City for an event that takes place in Miami won’t win you any coverage (but it may earn you a place in their spam folder). Take a peek at their social media activity to see what they’re posting, sharing, liking and commenting on. This can tell you even more about the topics they’re most interested in and most likely to cover. See if and how your pitch fits into what they’re already planning to cover. Take time to review their past stories. This will be the single best indicator of the types of stories they are likely to cover and the audiences for which they create content. Most journalists have profiles online or in reputable media databases, which often include info on the outlets they work for, topics they cover, their social media handles and how they prefer to be pitched. 30
  • 33. 2022 State of the Media Report 31 Copyright © 2022 Cision Ltd. All Rights Reserved. If there’s anything trickier than getting a pitch right, however, it’s deciding on the right follow-up approach. The good news is that the majority of journalists are receptive to hearing from you after an initial pitch has been sent—but only up to a point. More than half of journalists (55%) say one follow-up is enough, and 14% say twice is okay; however, nearly a third of journalists (31%) say “thanks, but no thanks” to following up altogether. PRO TIP Read the Room If you’ve followed up and haven’t received a response, there’s a good chance the journalist either didn’t find your pitch relevant or couldn’t work it into their schedule. Either way, it’s likely time to move on, because persistence doesn’t always pay off with journalists: Nearly 1 in 2 (48%) will block those who follow up repeatedly. Use your time and energy to find another contact who may be more receptive to your message. Continued from page 29; The Particulars of Pitching and Following Up. 31% 55% 14% Never Not more than once Not more than twice How many times should a PR professional follow up with you after sending a pitch?
  • 34. In Their Own Words Over the years, we’ve spoken with tens of thousands of journalists on how they prefer to be pitched. Here’s what they had to say: 32
  • 35. Make it personal: Show that you’ve done your homework. “It is so important to personalize your messaging. I like to see that the publicists pay attention to who I interview [and what I] feature, rather than copying and pasting a press release.” “Collaborations are always most effective when PR professionals understand our format, editorial content style and audience prior to pitching.” “Take the time to research the journalist you are pitching. Every day I get dozens of PR pitches... When I get that rare pitch that shows me that the PR pro has actually viewed my work, they’ve got my attention.” 1 33
  • 36. Keep it short and simple: Get to your point—and fast. “I get hundreds of pitches per day, and it’s impossible to read every single one completely, so the first two lines are important.” “Please be clear and concise about what you are pitching in the beginning of your email; we often receive emails that take a couple of paragraphs to introduce their item.” “I won’t read a pitch if it’s too long. Just get the main idea out and let me know I can reach out to you if I have any questions.” 2 34
  • 37. Be direct: Lose the gimmicks and faux familiarity. “When [the pitch] feels more like a pyramid- scheme sales pitch, it’s a huge turnoff for me.” “Don’t use [a] clickbait title. Just tell me why you’re writing. ‘The best fashions ever’ won’t tell me anything; however, ‘sundresses from [our client] for summer’ will.” “Make the first pitch simple and to the point… Make sure the subject line says what you’re pitching—not ‘quick question’ or another clickbait title.” 3 35
  • 38. How to Pitch a Product: What to Include We asked journalists about the must-have elements for PR pros to include in their product pitches: 49% 39% 39% 34% 30% 24% 23% 18% Photos/video of the product Data showing trends and problems your product is solving for my readers Opportunity to test/trial product At least two weeks notice Offer for exclusive Interview with a client/user of the product Interview with your CEO or other member of your C-suite Interview with an independent analyst who knows the product In order for you to consider covering a story on a product launch, what does a pitch need to include? Check all that apply. 36
  • 39. 2022 State of the Media Report 37 Copyright © 2022 Cision Ltd. All Rights Reserved. Final Thoughts and Key Takeaways In this report, we looked at the challenges journalists face, the frustrations they deal with and the ways in which they work. They value their relationships with PR professionals, but there is a need and an opportunity for PR professionals to provide even more value. As the business of communications is a two-way street, with publicists and journalists relying on each other, some themes and variations resonated powerfully from the results of Cision’s 2022 State of the Media survey, from which this report was developed. Journalists are overworked and under-resourced. Most journalists are covering multiple beats and filing multiple stories per week, all while being inundated with (often inapt) requests for coverage. Showing a little patience and a lot of consideration can go a long way toward building trust and better relationships (and better coverage). Respect their deadlines, understand what their audiences find relevant, and provide the information and assets they need up front.
  • 40. 2022 State of the Media Report 38 Copyright © 2022 Cision Ltd. All Rights Reserved. The art and science of social media outreach. Social media provides additional avenues to connect with journalists, but the same rules of “traditional” outreach apply— journalists have their own specific preferences for how they want to be approached, and they can smell a generic, copy-and-paste message a mile away. A picture is worth more than a thousand words Journalists are using images, videos, infographics and other multimedia assets more than ever. Much of the time, the onus is on them to track those elements down. The more that you provide relevant and appropriate content up front—with captions and credits—the easier you make it for them to cover your story, and the more likely they will want to work with you in the future. Long live the press release For all the changes the media has seen in recent years, one thing remains the same: Press releases are still one of the most powerful vehicles for getting your news, story, product or event in front of the right journalists and helping those journalists generate stories.
  • 41. 2022 State of the Media Report 39 Copyright © 2022 Cision Ltd. All Rights Reserved. Personalization is powerful Journalists are begging for more personalized outreach. Yes, journalists are open to connecting on social media, but the approach has to be right. Multimedia is great, but only if the provided assets make sense for their medium, and even the most well-crafted press releases don’t hold any weight if the content isn’t relevant. For public relations and communications professionals who want to make the biggest impact, building relationships with the media is essential. Doing the legwork up front to understand your audience of journalists (and the audiences they serve) will make the single biggest difference in your ability to capture their attention and lay the foundation for a long-term, mutually beneficial partnership down the line.
  • 42. 2022 State of the Media Report 40 Copyright © 2022 Cision Ltd. All Rights Reserved. Methodology Cision conducted its 2022 State of the Media survey throughout January and February 2022. Surveys were emailed to Cision Media Database members, who are vetted by the company’s media research team to verify their positions as media professionals, influencers and bloggers. We also surveyed members of our HARO (Help a Reporter Out) database, and made the survey available to media professionals in the PR Newswire for Journalists database. This year’s survey collected responses from 3,890 respondents in 17 markets across the globe: U.S., Canada, UK, France, Germany, Finland, Sweden, Italy, Spain, Portugal, China, Australia, Singapore, Malaysia, Indonesia, Taiwan and Hong Kong. The survey language was translated and localized for each market and then the results were tallied together to form this global report.
  • 43. Cision is a comprehensive communications platform enabling more than 100,000 public relations and marketing professionals around the world to understand, influence and amplify their stories. As the market leader, Cision enables the next generation of communication professionals to strategically operate in the modern media landscape where company success is directly impacted by public opinion. Cision has offices in 24 countries through the Americas, EMEA and APAC, and offers a suite of best-in-class solutions, including PR Newswire, MultiVu, Brandwatch, Cision Communications Cloud® and Cision Insights. To learn more, visit www.cision.com and follow @Cision on Twitter.
  • 44. Thank you for reading the 2022 State of the Media Report Next steps & recommendations: Get your press release in front of the right audiences with the most trusted distribution network, Cision PR Newswire. Connect & build relationships with the right journalists. Cision Connect is more than a media database, it’s a comprehensive relationship management solution. See the impact of your efforts and understand where to focus next with Cision’s Media Monitoring & Analytics solutions. Streamline your entire PR strategy with our all-in-one, award-winning platform that covers the entire PR lifecycle: the next-gen Cision Comms Cloud. Want to find out how Cision can help you? Schedule a meeting with one of our experts. Schedule Now