Dokk1, September 2015

Dokk1 - Urban Mediaspace Aarhus
Rolf Hapel
Citizens Services and Libraries
City of Aarhus
Denmark

Library and Citizens’ Services 175.000 sq. ft.
Rental spaces 11.000 m2 110.000 sq. ft.
Covered outdoor area under building 105.000 sq. ft.
Areas for tecnical equipment and depots 40.000 sq. ft.
Automatic P-facility for 1.000 cars
Arrival Center
+
Opening of river
Etablishing of harbour squares and spaces
Traffic regulation
Light rail tracé
Climate protection (flooding) of central city
The Project

Costs USD - 2015
Economic frame for the total project incl.
upgrading to climate class 1 308.000.000
Financing USD - 2015
Foundations Realdania and Realdania Byg 113.000.000
Sale of old main library and capitalising
rental incomes
61.500.000
The Municipality 127.000.000
A.P. Møllers Almenfond (Foundation) 2.500.000
Salling Foundation 4.000.000
I alt 308.000.000

3 times the size of the public area
- now on two levels
Special place for kids and their families
- 5 times the old childrens
Increaset level of technology
- the building, the functions, the size
Learning activities and partnerships
Increased opening hours
Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark

The political process 1998-2003
1998 – An analysis ”New main library in Aarhus” pointed out four
possible locations for a library
1999 – Idea competition for the urban harbor areas
2001 – Business promotion plan for Aarhus stated: A Multimedia
House in Aarhus before 2008
2001 – City plan
Special action plan for urban harbor areas
2002 - Construction projects analysis – next 10 year in Aarhus
2002 and 2003 – Open citizens consultations

2003 – September: Master plan for urban harbor areas
2003 – City Council agree on investment plan
2004 - City Council agree on location
2005 – Money for the project planning phase on
’Multimedia House’
2007 – Choise of tender and competition formats, determination of
core values and vision
2008 – Clustering of projects from several to one, competition brief,
partnership with Realdania Foundation

2009 – Competition won by SHL, Alectia Engineers and Kirstine
Jensens landscape architects
2009/11 – Local plan, project planning, analyzes, provision of project
contracts
2011 - Ground breaking
2012 - Increased money for running costs in technical budget
2013 - City Council grants additional budget because of the building
size
2014 - City Council grants additional budget because of increased
opening hours
2015 - Opening of Dokk1

Interaction
Distance
Short term Long termSponsorships
Short duration
Donations, gifts
Volunteers as consultants
Advocacy campains
Co-production
R & D
Business development projects
Branding
Sponsorships
Long duration
Networks, clubs
Innovation in hybrid organisations
Dialogue on services
Partnership strategy

Therefore partnerships..
New resources and skills in the library
Knowledge and inspiration from others
Increased network
Increased diversity and quality in
service production
Enhanced communication and
marketing
Legitimization
New ambassadors

A British idea: The Mash-up library
LOCAL ARCHIVE
ARKIV
Archive
YOUTH
MEETING
ROOMS
ANALOGUE MEDIA
SELF SERVICE
LEARNING CENTER
SMS BUSINESS
SERVICE
HOME-
WORK
HELP
COMMUNITY
CENTER
CAFÉ
STUDY SUPPORTJOB CORNER
LIBRARY SHOP
REFERENCE
CONSUMER INFO
NATURE GUIDE
EXHIBITIONS
FAMILIES
Partner
activities
Q AND A
HEALTH
COUNCELLING
LEISURE INFO
NEWS LOUNGE
QUIET
AREA
TODDLERS/CHILDREN
REA-
DING
TRAI-
NING

Citizens’ Services
Now all Danish public libraries offer
some sort of Citizens Services

..meetings..

..workshops..

..idea pitching..

..focus groups..

World Café 3-4 consecutive rounds of discussion
A new question posed at each round
Participants change – the host of the
table stays an picks up the essence

..vision creating..

Photo typing

Users and staff introduces ideas
and projects and participants
elaborate and develop those
ideas
Village Square

..user driven design..

..participatory design..

..building the future library..
Children’s lab: Workshops with children btw 9-14 prototyping a library.
The results were used as part of the competition programme for UMSA

DESIGN
THINKING
Design thinking is about accelerating
innovation to create better solutions to
the challenges we meet!

Download:
www.designthinkingforlibraries.com

Hackerspaces
Makerspaces
Fablabs
Share premises,
tools, knowledge
Create projects,
ideas, network

.. performances..

.. gaming..

..hacker labs..

..peoples lab..

..innovating..

Open Data hackathon
50 unge udviklere
En weekend på biblioteket
Experter som mentorer og evaluatorer
Priser til vinderne

From
Information searchable
anywhere
To
What is only possible to
experience in the library
Space for media The space as a media
On-line On-site
Information Meaning and significance
Facts Reliability
Encounter with information Encounter with people
Well informed Eksperimental
Visitor Resource
Neutrality Sensuous
Serious Playful
Programme Events
The library as a space
Ivar Moltke, Create

LESSONS LEARNED
Make partnerships
Co-create and co-produce
Integrate user generated knowledge in services
Liberate the library from analog media - gradually!!!
Think ’relations’ rather than ’transactions’
Build value chains, formats and ”universes” in service production
Make space for transformations in the library: Prototyping, fablabs, hackerspaces,
urban offices, demo-teques
Be where the users are

400.000 visitors in three months time
4500 per day
6 % are users of Citizens’ Services
Children and families: Saturdays and
Sundays
Institutions/day care: Week days
Students
Traditional library users
Curious folks
400 contacts to the Info Desk per day
Usage

Dokk1, September 2015

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Dokk1, September 2015