b-sc-agri-course-curriculum.pdf for Karnataka state board
Roger G Thompson
1. ROGER THOMPSON
EXECUTIVE SUMMARY
Over 30 years progressive experience on various hardware and software platforms. The
last 18 years have been primarily around Telecom OSS/BSS platforms for Tier 1 and Tier 2
Telecoms. Highly skilled in people management and motivation with a proven track record
in development management from idea inception to product implementation. Unique
ability to interface with executive management, developers and clients using applicable
language for audience. Use demonstrated technical skills in design, development, and
problem solving to facilitate interfacing with system professionals. Followed standard
SDLC for software development, tracking and implementation.
TECHNICAL EXPERTISE
Languages JAVA, XML, PHP, C++, C, Cobol, RPG IV, Assembly, Clipper,
xBase, VBA
Operating Systems Linux, IBM MQS, BEA Tuxedo Servers, Citrix Servers, Unix
Queues, HP Unix 11i, Sun Solaris, Windows 95, 98, 2000, XP, IBM
Mainframe, IBM AS/400, NCR V Series
Database Oracle 8i, Oracle 9i, MySQL, DB/2, xBase, VSAM, TOICAM
Tools MS Office (Project, Excel, Word, Access), MS Visio, IBM MQS,
BEA Tuxedo Servers, Citrix Servers, Unix Queues
Other Operator Support Systems/Billing Support Systems for Telecom,
A/R, Payroll, Personnel, (Telecom) Event Acquisition and
Formatting, Guiding, Rating, Price Plans, Billing, Customer Service,
Error Management, Manufacturing, Banking, Education (Elementary
and Secondary)
PROFESSIONAL EXPERIENCE
Advanced Technology Group - St. Louis, MO 05/2006
Director and Senior Delivery Manager at Sprint
Serve as Requirement Manager for Sprint-Boost Pre-paid System since October 1, 2007.
Prior to October 2007 served as a Subject Matter Expert on the Unified Billing Project with
primary interface responsibilities between Sprint Nextel ITand Amdocs and Sprint
Business and Amdocs. These roles supported the OSS/BSS requirements and solutions
2. provided by Amdocs and other 3rd party vendors for a Tier 1 Telecom provider.
Responsibilities include:
Manage delivery of requirements
Work with Business to develop Business and Functional Requirements
Facilitate Functional Requirement meetings acrossBusiness, IT, Quality, Testing
and 3rd Party Vendors
Facilitate System Requirement meetings across Business, IT, Quality, Testing and
3rd Party Vendors
Review High Level Solutions and Impact Assessments to ensure coverageof
requirements and satisfactory solutions
Review estimates from vendor and recommend approval or challenge
Manage logging, tracking and reporting of changes, Action Items and Open Issues
Work with business to develop Change Requests
Report status to management
As Director / SDL of ATG:
o Assist in generating new clients / business
o Assist in developing Statement of Work
o Assist in developing proposals
Environment: OSS/BSS, MS Suite, RM Tools, DOORS and DocShare
RIVER CITY INTERNET GROUP - St. Louis, MO 09/2005 – 05/2006
Vice President, Software Development
Responsible for overall OSS/BSS application development, recruitment, quality assurance
and served as Customer Interface on several projects. Main responsibility was overall
development for Operator Support Systems and Billing Support Systems for ClearWire.
Responsibilities included:
Project Manage VoIP customer project
Project Manage ISP Broadband production
Project Manage ISB Broadband enhancement project for VLAN & Roaming
Manage Quality Assurance Group
Manage Recruiting
Creation and management of SDLC processes and implementation
Creation of QA processes and matrices
Participate in Executive Management meetings
Participate in Requirements Gathering with clients
Participate in pre-sales activities
Customer Interface for major clients
Resource Allocation planning
Manage application developers
Environment: OSS/BSS, Unix, MySQL, PHP, SOAP, JAVA, Apache, Tomcat, Web
Based
MASTERCARD - St. Louis, MO 06/2005 - 09/2005
3. Project Manager - Contractor
Responsible for Managing projects within the Virtual Data Warehouse. Primary projects
were:
Bank of Montreal - capturing and processing transactions from BMO Canada to be
included in the VDW reporting.
Client Data Mart - designed and managed the development of the CDM to be used
as a repository for Client provided information. This information included payment,
inventory, customer and store information used to report sales and card use using
Business Objects and Oracle. The load and validation processes were designed to
be quot;black boxquot; and driven by soft definitions from tables.
Interfaced with Sponsors in New York and Montreal as well as infrastructure,
DBA, and other managers in St. Louis
Environment: PM Methodologies, MS Office
SBC - St. Louis, MO 05/2004 – 04/2005
Project Manager - Contractor
Responsible for Change Management of large network components as part of SBC's IT
Data Services Project Management Office. Managing internal clients within the Integrated
Program Plan to improve national data services capability and improve SBC's competitive
position in the data services marketplace in areas such as product capability, service
provisioning and cost. These enhancements were to SBC’s OSS/BSS software solutions
provided by Amdocs. Responsibilities included:
Served as PMO Project Manager for Billing, Long Distance, and Enterprise
Integration Testing Project Plans and Change Requests associated with same.
Represent Program Management Office in meetings with Business, Vendors and
IT.
Monitor status of individual project milestones and jeopardy reporting using SBC's
EXPRESS SDLC.
Manage Change Requests for the PMO for the 4M Conversion project and the
Project Plan for conversion activities from two systems to the SBC CRIS System.
These systems have over $500 million budgets.
The WINDS project involves multiple vendors that are providing COTS solutions
in the areas of ordering and provisioning.
Environment: OSS/BSS, VBA, EXPRESS SDLC, Oracle, MS Project, Excel, Word,
PowerPoint, Visio, and Outlook.
AMDOCS, INC. - St. Louis, MO 01/1999 - 05/2004
Director
Managed project development activ ities ranging from definition of requirements to
implementation of product at customer site for CLEC, ILEC, and wireless
telecommunications industry. Directed 40 people on multip projects at multiple sites.
le
Managed department budget of over $5 million and determined resource allocations and
implementation schedules. Responsible for design and development of OSS/BSS
solutions. Responsibilities included:
4. Director for Integrated Communications Providerend-to-end product and
determined roadmap for product.
Primary development responsibilities for event acquisition and formatting, pricing
catalog, guiding and rating, error management, billing, and bill presentation.
Made presentations and demonstrations of software and interfaced with client
executives and members of client groups as sales and marketing support.
Led development of first wire line and wireless convergent rating/billing solution
for Amdocs North America.
Designed and led development of queue-based guiding and rating, which was used
as base for Amdocs new product.
Integrated with 3rd party COTS solutions using IBM MQS and UNIX POSIX
Queues and files
Developed a COTS solution for end-to-end Telecom ordering, provisioning, billing
and service.
Used J2EE to develop Open Interfaces to Amdocs' application software.
Environment: C, C++, JAVA, COBOL, HP Unix 11i, SUN Solaris, Oracle 8i & 9i, IBM
MSQ, Unix POSIX Queues, Citrix Servers, BEA Tuxedo, MS Project, Excel, Word,
PowerPoint, Visio, and Outlook.
MCLEOD USA (FORMERLY CONSOLIDATED COMMUNICATIONS) - 08/1997 -
St. Louis, MO 01/1999
Senior Technical Manager
Managed external client techn software support group responsible for bill generation,
ical
third party vendor integration, order management, client interfaces, message management,
release implementations, and quot;bug fixesquot; to software product. Supported all OSS/BSS
applications. Responsibilities included:
Directed multiple projects at multiple sites, provided external and internal client
support, managed department budget of $2.5 million, determined resource
allocation, and interfaced with software development groups and executive
management.
Streamlined Technical Support Group thereby improving customer support at
Consolidated Communications.
Created new centralized Technical Support Group for McLeodUSA.
Made presentations and recommendations.
Coordinated software and support issues across departments.
Managed software enhancements and bug fix tracking and reportin g.
Environment: OSS/BSS, IBM AS/400, DB/2, RPGIV, MS Project, Word, and Lotus Notes
ALLIANCE SYSTEMS AND PROGRAMMING, INC. - St. Louis, MO 08/1996 - 08/1997
Manager of Application Development
Managed development and performedconsulting services and systems analysis and design.
Consulted for Consolidated Communications Systemsand Services in OSS/BSS for nine
months in Revenue Management Software Development Group.
5. Managed multiple projects at multiple sites, interfaced with client's executive
management, and prepared proposals and presentations.
Gathered requirements to determine resource allocation and implementation
schedules.
Performed systems analysis and design.
Environment: OSS/BSS, IBM AS/400, DB/2, RPGIV, MS Project, Word, and Lotus Notes
INTERTECH MANAGEMENT GROUP, INC. - St. Louis, MO 02/1993 - 08/1995
Director of Software Development Group
Directed software development for OSS/BSS including orders, PIC CARE, LEC
interfacing, message collection, guiding and rating, and billing software for
telecommunications reseller industry in service bureau environment. Responsibilities
included:
Managed multiple projects at multiple sites, gathered requirements to determine
resource allocation and implementatio schedules, designed software solutions,
n
interfaced with client's executive management, and performed presentations and
recommendations.
Designed and led development of new Rating and Billing System.
Designed and led development of new dictionary-driven Bill Presentment.
Environment: OSS/BSS, Novell, MS Project, C++, Clipper, and Word
TOTAL SOLUTION SOURCE, INC. - St. Louis, MO 06/1992 - 02/1993
Director of Software Development
Performed consulting, custom design, and programming for customers.
Managed multiple projects at multiple customer sites, gathered requirements,
designed software solutions, and interfaced with client executive management.
Environment: Windows, Lotus, Clipper, and Assembler
PIPKINS, INC. - St. Louis, MO 06/1990 - 06/1992
Manager of Development and Technical Support
Directed staff of 10 developers and servedas Project Manager and main point of contact on
joint project with AT&T and British Telecom, with approximate value of $3 million.
Coordinated team activities at local and remote sites. Attended meetings with AT&T and
BT in US and England.
Designed and led development of new data base system.
Reviewed and approved design of application systems and determined resource
allocations for project.
Designed and led development of Text Editor program.
Designed and led development of Graphical User Interface development tool.
Environment: IBM PC 80x86, Clipper, AT&T Star Systems, and Unix V
6. VOLUNTARY INTER-DISTRICT COORDINATING COUNCIL - St. 02/1988 -
Louis, MO 06/1990
Director of MIS
Managed all aspects of IS including analyzing and making recommendationsfor software
and hardware, and making presentations to public school executive committees.
Responsible for design and development of court ordered reporting. Submitted documents
to U.S. District Court as part of the desegregation order.
Converted from EXXON CPM to IBM computers running NOVELL NETWARE
SFT 2.12 using ARCNET.
Designed and developed new Novell-based student accounting system.
Implemented company-first Novell network to support real-time events.
Environment: C, Excel, Word, xBase, FoxPro
CENTRAL INFORMATION SYSTEMS, INC. - St. Louis, MO 08/1984 - 02/1988
President
Co-owner of a software development company that developed education and government
sector business software on NCR mainframes.
Responsible for financial record keeping of business and marketing and sales calls
to executives.
Developed payroll/personnel, student accounting, and financial accounting software
solutions for school districts and local governments.
Sold software to community colleges and city government in West Virginia,
Missouri, and Illinois, and performed facilities management for particular local
government.
Designed and developed first simulator on NCR to support TTY under polled
environments, which allowed TTY software to run, unchanged.
Negotiated agreement to use college's mainframe in exchange for consulting
services.
Designed all marketing and advertising materials.
Environment: Cobol, Assembly, NCR Criterion, VRX OS
DECATUR PUBLIC SCHOOLS - Decatur, IL 08/1979 - 08/1984
Director of Data Processing
Managed all facets of Data Center using NCR mainframes including data entry, operations,
and development services. Negotiated and signed all contracts for hardware/software
purchases and leases. Prepared and managed department budget. Developed specifications
for bids on supplies and equipment. Assisted in bid evaluations and vendor selections.
Served as Chairman of Data Processing Council.
Member of Superintendent's Advisory Council and General Cabinet.
Served on school district contract negotiation team.
Sold services to create District's first service bureau.
7. Environment: Cobol, Assembly, NCR Criterion, VRX OS, Multiplexer, 33 buildings
online, Service Bureau for other schools