What if…everything was your job? What if we are working from the wrong job descriptions? What if, rather than focusing on our own success, we started to ask different questions that focus on our team’s success? How do we promote the success of the team as a whole? What would that look like? How would our focus change? This presentation takes a look at how, by turning the question around, we can change our culture and create stronger teams as a result. We’ll discuss why teamwork matters, and how you can contribute to the team in ways outside any job description, that will result in success not only for you and your team, but your institution as well. And really, isn’t that our job after all? Write up at http://link.highedweb.org/2016/10/that-is-not-my-job-robin2go-on-why-teamwork-matters/

1. THAT IS
NOT
MY
JOB
#MPD4 @ROBIN2GO
ROBIN SMAIL
UX RENEGADE
#HEWEB16 OCTOBER 2016

2. xander
HamilSmail.
#MPD4 @ROBIN2GO
My name is RobinSmail.

3. #MPD4 @ROBIN2GO
Let’s talk salespeople.

4. “People would rather do business with a person they like
and trust rather than someone they don’t, even if that that
person is offering a better product at a lower price.”
Emotional
Intelligence
— Daniel Kahneman, Nobel Prize
winning Israeli-American psychologist

5. #MPD4 @ROBIN2GO
WHAT’S IN IT FOR ME
THE WHY

6. 25%
31%
37%
23% Lower Stress
Higher Sales
Higher Productivity
Greater Performance Ratings
Like a BOSS.

7. You are 60% more likely to
get promoted in a year when
you regularly help your co-
workers.
— Michelle Gielan,
Broadcasting Happiness

9. Alexander Hamilton
@ROBIN2GO

10. #MPD4 @ROBIN2GO

11. #MPD4 @ROBIN2GO
#team

12. #MPD4 @ROBIN2GO
SQUAD GOALS
THE HOW

13. Set the example.
1
#MPD4 @ROBIN2GO

14. Demonstrating hard
work and commitment
raises the bar for
everyone around you.
#MPD4 @ROBIN2GO

15. Use
your
strengths
to help
the team.
2
#MPD4 @ROBIN2GO

16. #MPD4 @ROBIN2GO
Without your effort, focus, talent and growth,
the team won’t accomplish its mission.

17. Share positive
contagious energy.
#MPD4 @ROBIN2GO
3

18. #MPD4 @ROBIN2GO
Sharing positive energy infectiously enhances the
mood, morale and performance of your team.

19. #MPD4 @ROBIN2GO
Negativity, however, is toxic.

20. Know and live
the magic ratio.
#MPD4 @ROBIN2GO
4

21. #MPD4 @ROBIN2GO
High performing teams have 3:1 more positive than
negative interactions. So praise more. Encourage more.
Recognize more. Smile more!

22. Put the team first.
#MPD4 @ROBIN2GO
5

23. #MPD4 @ROBIN2GO
Serving the team
means monitoring
our ego to make
the team better
— and our
servant approach
actually makes us
better.

24. Build
relationships.
#MPD4 @ROBIN2GO
6

25. #MPD4 @ROBIN2GO
Take the time to connect, communicate, and
care to build strong bonds and relationships
with all your team members.

26. Trust and be
trusted.
#MPD4 @ROBIN2GO
7

27. #MPD4 @ROBIN2GO
You can’t have a strong team without strong relationships.
And you can’t have strong relationships without trust.
Trust is everything.

28. Hold them
accountable.
#MPD4 @ROBIN2GO
8

29. #MPD4 @ROBIN2GO
Great teams push, challenge and stretch each other to be
their best — but only if you’ve built trust and a
relationship. Tough love works when love comes first.

30. Be humble.
#MPD4 @ROBIN2GO
9

31. #MPD4 @ROBIN2GO
Be open to your team members’ feedback
and suggestions — and don’t let your
ego get in the way of your growth.

32. #MPD4 @ROBIN2GO
SUCCESS FOR ALL
THE RESULT

33. ARE WE
DONE YET?
#MPD4 @ROBIN2GO

34. #MPD4 @ROBIN2GO

35. Do not throw
away your shot.
#MPD4 @ROBIN2GO
ROBIN SMAIL
ROBIN2GO@GMAIL.COM

36. #MPD4 @ROBIN2GO
Sources
★ Why Emotionally Intelligent People are More Successful, Fast
Company
★ Nine Ways to be a Great Team Member
★ How to Be a Great Team Player: Maximizing your Contribution
★ Benefits of Being a Good Team Player at Work
★ broadcastinghappiness.com
★ Hamilton show clips from Broadway.com
★ zenworkplace.com
★ hamiltonbroadway.com
★ Brainstorming-with-beer credit to Karlyn Borysenko, Shelley Keith