5. Agenda
• Start with a poll
• What companies want
• Kanbanʼs answer
• When to use Kanban
• Mechanics
• Kanban anti-patterns and metrics
• Get committed
• Q&A
9. Questions To Answer
• Where does the work come from?
• What do we do with it?
• Where does it go?
• What types of work do we have?
10. Definitions
• kanban
Shingle that says youʼre open for business (Japanese)
Physical token
• kanban system
A WIP limited pull system that uses kanban
• Kanban
Incremental, evolutionary approach to change management that uses a kanban
system
12. The Path
• Start with what we do now
• Visualize
• Limit WIP
• Look for improvement opportunities
• Make improvements
13. Do Not
• Change job titles
• Change the practices performed
• Challenge, highlight, or focus on personal performance
• Threaten egos and professional self-esteem
14. When to Kanban
• When the organization may prefer evolution to revolution
• When incremental change can improve maturity and permit scaling
15. WIP
• Work In Progress
• Everything in production or waiting in a queue
16. Lead Time
• The time period between when I ask for something and when I get it
17. Cycle Time
• When I start working on it until when I finish working on it
• How frequently an output is produced
19. Work Item Type
• The type of work you do
• Examples
Bug
Requirement
Feature
User Story
Change Request
Maintenance
20. Class of Service
• They are a way to apply a level of service to a work item type
• Policies are applied to a class of service
• Examples
Expedite
Fixed Delivery Date
Standard Class
Intangible Class