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WHY IS THERE SO MUCH
   REALLY BAD MARKETING
              OUT THERE ?

Richard Meyer
What would your boss say


If you spent over $200 million on a marketing and
   advertising campaign and your market share
                 increased 0.2% ?
Maybe…
Yet it’s happening today




Progressive insurance spent over $200 million
  on the “Flo” marketing campaign and their
          market share went up 0.2%
And all they can say is that



 Progressive insurance
consideration rose 23%
     and its brand
  impressions rose by
        18% ?
Are there really that many dumb
       people out there ?
Judging from all the bad marketing the
   answer to that would be “yes” !
But what are the reasons for really bad
          marketing today ?
Overreliance on outdated marketing
                 metrics ?




Marketers have grown comfortable with formulas like gross ratings points,
frequency, awareness and intent, time-tested formulas for building brands
                          in traditional media.
Old metrics like those are not relevant
                 today
  A lot of people are aware of Mercedes and
intend to buy one but first they need to hit the
                    lottery !!
Some believe that “doing something” is
     better than doing nothing
But they forget that

Marketing costs money & unless the marketing
is smart, on point and creates a substantial
ROI, marketing is just a way to camouflage the
  act of throwing thousand dollar bills out the
                    window.
The recession has created fear in a lot
               of marketers




The recession has created fearful employees who have become note takers and
  task masters rather than Linchpins who challenge conventional marketing
                            thinking and execution
As well as brand new consumer values
that a lot of marketers chose to ignore




 The working middle class is suffering and is distrustful of brands and marketing.
                                Wages are stagnant
                                Job security is gone
                                Stress is a lot higher
                          Healthcare costs are going up
And with all these changes things
                   going on
 Way too many marketers are “following the instructions”
  and not thinking. They are afraid to be responsible for
decisions and they have left their passion for marketing at
                         home.
Because business has created a white
           collar factory

  Their marketing is planned,
 controlled, measured and it’s
optimized for productivity not
      around consumers.


 It has become more important
 to be loved by coworkers than
it is to be take intellectual risks.
It’s often easier to say the four words
     that can kill an entire business

          “It’s not my job”
Too many agencies have not become
       strategic brand partners



  Great agencies are
the ones who win lots
of awards. So choose
        them.
Then there are

The people who want to get their name in the
trade press because it looks good on a resume.
And finally too many do the politically
correct thing instead of asking “why?”
What’s needed to make marketing
 valuable and relevant again ?
Find people who are passionate about
 marketing and customer satisfaction
Who can balance brand objectives with
    a great customer experience




         Brand        Customer
        Objectives   Experience
And are willing to take calculated risks
to try new ways to engage consumers
Learn to listen to consumers and
        customers again
And integrate social media into your
         business strategy
Because the value of social media is it's
 the richest data set that's ever existed
    What's a Facebook friend worth?
    What does a chat with someone on Twitter
     actually do for our brand objectives?
    According to an ExactTarget survey of
     1,000 marketers, 70% said they plan to
     increase spending in social media, but less
     than 20% said they could effectively
     measure ROI.
    Companies using reputation as a
     measure of success are more likely to
     be shifting budget to social media. That
     tells you something about the mind-set."

                                                      ROI isn't the thing that's
                                                   pushing people to social media.
But don’t think that social media is going to
    solve all your marketing problems




      The company said the only market segment to experience a decline in market
      share for the company was the North American market space, declining by 1-
                        percent from the same period last year.
Social media alone is not going to save
              your brand
Increasing budgets for channels in which
   you can’t measure ROI is wasteful
Understand what consumers want from
       brands on social media
And measure everything you do
continually to stay relevant to consumers
There are a lot of barriers to social
  media adoption by companies
You need to become a marketing Linchpin
    by adding value to your company

   Enhance your value and
   become indispensable by;
       suggesting ways to solve
        problems
       taking the initiative on
        projects
       sharpening your skills and
        showing a willingness to help
        others
    Find ways that the company
     can earn more money and
            spend less
Because marketing today is the sum

of the least expense that results in the highest ROI.
Lessons of Toyota should be a warning
           to all companies
    Reputations that took
     decades to build can be
     damaged in a short time.
    The organization needs to
     be able to respond to
     weak signals (problems)
     before they become
     strong signals.
    As you expand and grow
     never lose focus of your
     customers.




Toyota drivers have gone from being customers of the company to being wards of
the government. Don’t give loyal brand customers reasons to look at other brands.
If you can’t learn the lessons from
others you could leave a lot of nails
Marketing is not a science anymore
             It’s an art




                      Some see just a bridge over a
                     pond while others see a moment
                       captured on canvas in all its
                                 beauty.

                       Marketing is nothing but a
                         platform for art and the
                     emotional labor that goes with it.
Most artists can’t draw




Most artists can’t draw but an artist is someone who uses bravery, insight,
 creativity and boldness to challenge the status quo. An an artist takes it
                                personally.
                                                        Seth Godin, Linchpin, 2010
About me

 Richard Meyer
     My CV http://www.richardameyer.com
     My marketing BLOG http://www.richsblog.com
     MY DTC BLOG http://www.worldofdtcmarketing.com

                  http://www.twitter.com/richmeyer



                  http://www.facebook.com/richardameyer




                  http://www.linkedin.com/in/richardameyer

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Why is there so much really bad marketing out there?

  • 1. WHY IS THERE SO MUCH REALLY BAD MARKETING OUT THERE ? Richard Meyer
  • 2. What would your boss say If you spent over $200 million on a marketing and advertising campaign and your market share increased 0.2% ?
  • 4. Yet it’s happening today Progressive insurance spent over $200 million on the “Flo” marketing campaign and their market share went up 0.2%
  • 5. And all they can say is that Progressive insurance consideration rose 23% and its brand impressions rose by 18% ?
  • 6. Are there really that many dumb people out there ?
  • 7. Judging from all the bad marketing the answer to that would be “yes” !
  • 8. But what are the reasons for really bad marketing today ?
  • 9. Overreliance on outdated marketing metrics ? Marketers have grown comfortable with formulas like gross ratings points, frequency, awareness and intent, time-tested formulas for building brands in traditional media.
  • 10. Old metrics like those are not relevant today A lot of people are aware of Mercedes and intend to buy one but first they need to hit the lottery !!
  • 11. Some believe that “doing something” is better than doing nothing
  • 12. But they forget that Marketing costs money & unless the marketing is smart, on point and creates a substantial ROI, marketing is just a way to camouflage the act of throwing thousand dollar bills out the window.
  • 13. The recession has created fear in a lot of marketers The recession has created fearful employees who have become note takers and task masters rather than Linchpins who challenge conventional marketing thinking and execution
  • 14. As well as brand new consumer values that a lot of marketers chose to ignore The working middle class is suffering and is distrustful of brands and marketing.  Wages are stagnant  Job security is gone  Stress is a lot higher  Healthcare costs are going up
  • 15. And with all these changes things going on Way too many marketers are “following the instructions” and not thinking. They are afraid to be responsible for decisions and they have left their passion for marketing at home.
  • 16. Because business has created a white collar factory Their marketing is planned, controlled, measured and it’s optimized for productivity not around consumers. It has become more important to be loved by coworkers than it is to be take intellectual risks.
  • 17. It’s often easier to say the four words that can kill an entire business “It’s not my job”
  • 18. Too many agencies have not become strategic brand partners Great agencies are the ones who win lots of awards. So choose them.
  • 19. Then there are The people who want to get their name in the trade press because it looks good on a resume.
  • 20. And finally too many do the politically correct thing instead of asking “why?”
  • 21. What’s needed to make marketing valuable and relevant again ?
  • 22. Find people who are passionate about marketing and customer satisfaction
  • 23. Who can balance brand objectives with a great customer experience Brand Customer Objectives Experience
  • 24. And are willing to take calculated risks to try new ways to engage consumers
  • 25. Learn to listen to consumers and customers again
  • 26. And integrate social media into your business strategy
  • 27. Because the value of social media is it's the richest data set that's ever existed   What's a Facebook friend worth?   What does a chat with someone on Twitter actually do for our brand objectives?   According to an ExactTarget survey of 1,000 marketers, 70% said they plan to increase spending in social media, but less than 20% said they could effectively measure ROI.   Companies using reputation as a measure of success are more likely to be shifting budget to social media. That tells you something about the mind-set." ROI isn't the thing that's pushing people to social media.
  • 28. But don’t think that social media is going to solve all your marketing problems The company said the only market segment to experience a decline in market share for the company was the North American market space, declining by 1- percent from the same period last year.
  • 29. Social media alone is not going to save your brand
  • 30. Increasing budgets for channels in which you can’t measure ROI is wasteful
  • 31. Understand what consumers want from brands on social media
  • 32. And measure everything you do continually to stay relevant to consumers
  • 33. There are a lot of barriers to social media adoption by companies
  • 34. You need to become a marketing Linchpin by adding value to your company Enhance your value and become indispensable by;   suggesting ways to solve problems   taking the initiative on projects   sharpening your skills and showing a willingness to help others Find ways that the company can earn more money and spend less
  • 35. Because marketing today is the sum of the least expense that results in the highest ROI.
  • 36. Lessons of Toyota should be a warning to all companies   Reputations that took decades to build can be damaged in a short time.   The organization needs to be able to respond to weak signals (problems) before they become strong signals.   As you expand and grow never lose focus of your customers. Toyota drivers have gone from being customers of the company to being wards of the government. Don’t give loyal brand customers reasons to look at other brands.
  • 37. If you can’t learn the lessons from others you could leave a lot of nails
  • 38. Marketing is not a science anymore It’s an art Some see just a bridge over a pond while others see a moment captured on canvas in all its beauty. Marketing is nothing but a platform for art and the emotional labor that goes with it.
  • 39. Most artists can’t draw Most artists can’t draw but an artist is someone who uses bravery, insight, creativity and boldness to challenge the status quo. An an artist takes it personally. Seth Godin, Linchpin, 2010
  • 40. About me Richard Meyer   My CV http://www.richardameyer.com   My marketing BLOG http://www.richsblog.com   MY DTC BLOG http://www.worldofdtcmarketing.com http://www.twitter.com/richmeyer http://www.facebook.com/richardameyer http://www.linkedin.com/in/richardameyer