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Social Media…?
What Happened to Tradition? It’s Right here!
The 10,000 Foot View of Why…
Where is everyone going?
But don’t worry about the tools yet
After all…..
Here’s a Secret… No one likes advertising!
Consumers like… Learning Events Value Relevance Exclusivity Entertainment
A small % create, but that number is increasing
What do I do? First, Listen
How to listen…Create a Dashboard Great User Interface and Widgets Perfect for Sharing Privately with a Team Stable and Info in a Stream Step by Step How To http://www.slideshare.net/rlewis1686/how-to-make-an-online-marketing-dashboard-1397883
Web Keyword Search
Advanced Search on Twitter Features to Notice
Think about that… Real time monitoring of key influencer Geographic relevance filtering Tone and emotion about topics Links that are being shared
Real Time Conversations on Twitter
The feed goes here And comes out here And it’s all in real time!!!
In a…  Information
MYTH Perception 80% of CEO’s believe their brand provides superior customer experience Reality 8% of their customer agree (Bain & Company)
Second, Know Thyself Focus on your strengths  Photos Flickr, Picasa, Facebook, Twitpic Video YouTube, Facebook, Vimeo,   White Pages Scribd, issuu, docstoc Education Slideshare, YouTube Communication Twitter, Facebook, LinkedIn
Third, Know Thy Customer Demographics Behaviors Needs http://www.forrester.com/groundswell/profile_tool.html
Fourth….BUILD!  Company Profile Company Page Company Blog
A Blog Controlled message Simple to manage RSS feed stream Foundation for all outgoing messaging Automation SEO Compliant Repurpose Industry Material
Automation Blog Group Page All you have to do is blog and RSS does the rest
Social Media Success Hinges on PassionWhat is Your 1 Thing? BMW – Driving Amazon – Books Geico – Savings REI – Outdoors Harley Davidson – Freedom Intel – Innovation  Nordstrom – Service  Know your 1 thing and be the best
The Set Up Education? Branding? Start a Group Drive awareness, but do not brand Rally and inspire to act Limit messaging (1 per week max) Invite all friends to group Start a Cause Cause application Invite all friends to cause Build a Page http://www.facebook.com/advertising/?pages Build page completely Upload pictures/video Incorporate Blog RSS feed into notes Add applications –Twitter, Youtube, Flickr Invite all friends to become a fan Update fans weekly and as events come up
Why? Precise  Demographics
Why? 260,000,000 Active Users! (and all activities are viral on the newsfeed)
The Set Up On Twitter.com Applications Name – Use a person’s name URL – Get close to your business name Icon – 48x48 logo  Background Customization – No more than 800k Invite all friends in contact list – Gmail, Yahoo, Hotmail HootSuite Build profile Add Twitter accounts Import RSS feed (under settings) Bonus: schedule tweets
HootSuite Analytics
Why? Twitter Page SEO   Google is indexing Tweets with heavy relevance
Why? Research   What are people saying?
Why? Content Generation Engine  import a widget to your website
Why? Word-of-Mouth “Passalong”  Spreading value and information virally
Why? PR Gravity  Journalist are using Twitter!
Social Media Presentation OEN

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Social Media Presentation OEN

  • 2. What Happened to Tradition? It’s Right here!
  • 3. The 10,000 Foot View of Why…
  • 5. But don’t worry about the tools yet
  • 7. Here’s a Secret… No one likes advertising!
  • 8. Consumers like… Learning Events Value Relevance Exclusivity Entertainment
  • 9. A small % create, but that number is increasing
  • 10. What do I do? First, Listen
  • 11.
  • 12. How to listen…Create a Dashboard Great User Interface and Widgets Perfect for Sharing Privately with a Team Stable and Info in a Stream Step by Step How To http://www.slideshare.net/rlewis1686/how-to-make-an-online-marketing-dashboard-1397883
  • 14. Advanced Search on Twitter Features to Notice
  • 15. Think about that… Real time monitoring of key influencer Geographic relevance filtering Tone and emotion about topics Links that are being shared
  • 17. The feed goes here And comes out here And it’s all in real time!!!
  • 18. In a… Information
  • 19. MYTH Perception 80% of CEO’s believe their brand provides superior customer experience Reality 8% of their customer agree (Bain & Company)
  • 20. Second, Know Thyself Focus on your strengths Photos Flickr, Picasa, Facebook, Twitpic Video YouTube, Facebook, Vimeo, White Pages Scribd, issuu, docstoc Education Slideshare, YouTube Communication Twitter, Facebook, LinkedIn
  • 21. Third, Know Thy Customer Demographics Behaviors Needs http://www.forrester.com/groundswell/profile_tool.html
  • 22. Fourth….BUILD! Company Profile Company Page Company Blog
  • 23. A Blog Controlled message Simple to manage RSS feed stream Foundation for all outgoing messaging Automation SEO Compliant Repurpose Industry Material
  • 24. Automation Blog Group Page All you have to do is blog and RSS does the rest
  • 25. Social Media Success Hinges on PassionWhat is Your 1 Thing? BMW – Driving Amazon – Books Geico – Savings REI – Outdoors Harley Davidson – Freedom Intel – Innovation Nordstrom – Service Know your 1 thing and be the best
  • 26. The Set Up Education? Branding? Start a Group Drive awareness, but do not brand Rally and inspire to act Limit messaging (1 per week max) Invite all friends to group Start a Cause Cause application Invite all friends to cause Build a Page http://www.facebook.com/advertising/?pages Build page completely Upload pictures/video Incorporate Blog RSS feed into notes Add applications –Twitter, Youtube, Flickr Invite all friends to become a fan Update fans weekly and as events come up
  • 27. Why? Precise Demographics
  • 28. Why? 260,000,000 Active Users! (and all activities are viral on the newsfeed)
  • 29. The Set Up On Twitter.com Applications Name – Use a person’s name URL – Get close to your business name Icon – 48x48 logo Background Customization – No more than 800k Invite all friends in contact list – Gmail, Yahoo, Hotmail HootSuite Build profile Add Twitter accounts Import RSS feed (under settings) Bonus: schedule tweets
  • 31. Why? Twitter Page SEO Google is indexing Tweets with heavy relevance
  • 32. Why? Research What are people saying?
  • 33. Why? Content Generation Engine import a widget to your website
  • 34. Why? Word-of-Mouth “Passalong” Spreading value and information virally
  • 35. Why? PR Gravity Journalist are using Twitter!