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1 
H o w t o Ma r k e t 
Yo u r E v e n t 
A u g u s t 2 7 , 2 0 1 4
2 
Armbruster 
Consulting 
Group 
Change What 
Is Possible. 
We are problem solvers, 
opportunity seekers and 
innovators. 
We provide strategy, 
program execution, and 
everything in between. 
It’s not just what we do, 
it’s who we are.
3 
Call Objectives 
• Marketing evaluation and analysis 
• Share event marketing and recruitment best practices 
• Determine a point of differentiation for your events 
• Provide a framework to evaluate marketing options 
• Outline recommended next steps
4 
There are no magic wands, no hidden tricks, 
and no secret handshakes that can bring you 
immediate success, but with time, energy, and 
determination you can get there. 
Darren Rowse 
Founder Problogger
5 
STEP ONE 
• Data analysis from past 
events and marketing 
activities 
• What tactics are you 
currently using? 
• What tangible results 
are they producing? 
• How efficient are they? 
• What is our budget and 
ROI? 
• What is missing?
6 
Case Study: 
Total Funds Raised by Source
7 
Case Study: 
Participants by Source
8 
Case Study: Avg. Participant 
Fundraising by Source
9 
Data Analysis Takeaways 
• In total dollars raised AND number of participants, 
Referred by someone, Returning Participant, and 
Social media are the primary drivers for success 
• When looking for where to invest more resources, 
the average funds raised by participant shows us 
an opportunity to invest in Google Ads, TV/Radio, 
and E-newsletter 
• Need to analyze the data again with cost/expense 
data to create an accurate acquisition cost per 
participant
10 
STEP TWO 
• Understand what 
marketing tactics are 
being used 
successfully around 
the country
11 
Businesses should follow and learn from 
others’ successes and failures in order to better 
understand and predict their own. 
Larry Weber 
Author Marketing to the Social Web
12 
Marketing Tactics & Best Practices 
 Personal solicitation 
 Email marketing 
 Direct mail 
 Corporate partner engagement 
 Quality event experience 
 Referral programs 
 Facebook advertising 
 Print advertisements (comp) 
 Signage 
 SEO 
 Experiential
13 
Marketing & Recruitment Best 
Practices and Trends 
• Update SEO/SEM: Update all event website language and tags to 
support higher search engine rankings 
• Create assets to support messaging: Work with staff to identify 
mission stories, CEO stories, and compelling imagery in all marketing 
and communications, including: website, landing pages, email 
communication, ads, and printed collateral 
• Segmented marketing: Configure lists, auto-responders, and 
pages 
• Emails to data/RE data: Send up to 3 recruitment emails to be sent 
to segmented audiences of your data/RE data 
• Direct mail to “email opens”: 
• Use a “self-mailer” that can be direct mailed to supporters that 
opened the recruitment emails. This “one-two” hit has been a 
successful strategy for recruitment.
14 
Marketing & Recruitment Best 
Practices and Trends 
• Implement a RFI option online and in published materials 
• Lead management: Focus on warm leads! 
• Test market recruitment language: Conduct research via 
telephone interviews to develop marketing language then 
validate proposed marketing language via test groups or 
Facebook Ads. 
• Refine your marketing plan by understanding the emotional 
motivations for a participant with questions such as: 
• What do they read? 
• Who they trust? 
• What language do they use? 
• Enhance the participant experience for repeat participation and 
growing revenue year-over-year: Find your point of 
differentiation
15 
What makes our events different from other 
charity activities? How do we stand apart from 
the crowd? 
• Ability to make your mission tangible with a mission 
moment at the event 
• Develop a sense of community using your chapter 
Facebook page, emails and personal stewardship 
activities 
• Family-friendly/opportunity for kids to get involved 
• Leverage the brand awareness and integrity 
• Ability to share stories of impact
16 
STEP THREE 
• Evaluate and select 
the right marketing 
tactics for your events
17 
When you break down all the fluff, there 
are two ways to promote and market 
your organization: dumber, slower, and 
expensive – or smarter, faster, and 
cheaper. 
David Siteman Garland 
Host of The Rise to the Top
18 
Keep Lose Change
19 
Tactic Evaluation 
Selection 
Criteria 
• How will you determine which marketing tactics to use? 
• Create a framework to evaluate each tactic apples to apples. 
• Be results-focused. 
Filter 
• Generate a list of every marketing concept or opportunity. 
• Provide enough detail to accurately rate each option. 
Prioritize 
• Based on responses, begin to put all options in order based 
on results and impact. 
• Adjust ranking based on past data and factors such as 
immediate opportunity or desire to test concept.
20 
Sample Tactic Scorecard 
TACTIC PROJECTED 
REGISTRATION 
S 
REACH EASE OF 
IMPLEMENTATIO 
N 
(scale 1-10) 
USE OF 
RESOURCE 
S 
(scale 1-10) 
COST 
Social Media 100 25,000 3 (easy) 1 $1,000/mo 
Goodie bag 
inserts 
Radio 
TV 
Print
21 
Tactic Scorecard Creation 
• Fill in criteria and ratings 
• Sort and prioritize 
• Ensure that tactics selected will help you achieve your 
goals
22 
STEP FOUR 
• Communicate and 
implement the new 
marketing strategy
23 
…as you’ve noticed, people don’t want to be 
sold. 
What people do want is news and information 
about things they care about. 
Larry Weber 
Author Marketing to the Social Web
24 
One-Page Marketing Plan 
• Key messaging 
• Goals and objectives 
• Strategies 
• Tactics 
• Budget 
• Action items 
• Person responsible 
• Metrics 
• Resources needed
25 
STEP FIVE 
• Repeat STEP ONE! 
• Data analysis from past 
events and marketing 
activities 
• What tactics are you 
currently using? 
• What tangible results are 
they producing? 
• How efficient are they? 
• What is our budget and 
ROI? 
• What is missing?
26 
Recommended Next Steps 
Step One 
Analyze past 
data 
Determine what 
works and what 
should be 
removed 
Step Two 
Create a 
comprehensive 
list of marketing 
opportunities and 
ideas 
Step Three 
Determine 
evaluation 
criteria (cost, 
registrations, 
difficulty to 
implement, etc.) 
Grade and 
prioritize all 
opportunities 
Step Four 
Finalize and 
communicate 
plan 
Step Five 
Evaluate results 
Make revisions
27 
Questions and Answers
28 
Do all the good you can. By all the means you 
can. In all the ways you can. In all the places 
you can. At all the times you can. To all the 
people you can. As long as ever you can. 
John Wesley
29 
Thank You! 
Contact me: 
Rachel Armbruster 
President 
Armbruster Consulting Group, Inc. 
512.944.3417 
rachel@armbrusterconsulting.com 
www.linkedin.com/rachelkarmbruster 
@rarmbruster

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Marketing your peer to peer event

  • 1. 1 H o w t o Ma r k e t Yo u r E v e n t A u g u s t 2 7 , 2 0 1 4
  • 2. 2 Armbruster Consulting Group Change What Is Possible. We are problem solvers, opportunity seekers and innovators. We provide strategy, program execution, and everything in between. It’s not just what we do, it’s who we are.
  • 3. 3 Call Objectives • Marketing evaluation and analysis • Share event marketing and recruitment best practices • Determine a point of differentiation for your events • Provide a framework to evaluate marketing options • Outline recommended next steps
  • 4. 4 There are no magic wands, no hidden tricks, and no secret handshakes that can bring you immediate success, but with time, energy, and determination you can get there. Darren Rowse Founder Problogger
  • 5. 5 STEP ONE • Data analysis from past events and marketing activities • What tactics are you currently using? • What tangible results are they producing? • How efficient are they? • What is our budget and ROI? • What is missing?
  • 6. 6 Case Study: Total Funds Raised by Source
  • 7. 7 Case Study: Participants by Source
  • 8. 8 Case Study: Avg. Participant Fundraising by Source
  • 9. 9 Data Analysis Takeaways • In total dollars raised AND number of participants, Referred by someone, Returning Participant, and Social media are the primary drivers for success • When looking for where to invest more resources, the average funds raised by participant shows us an opportunity to invest in Google Ads, TV/Radio, and E-newsletter • Need to analyze the data again with cost/expense data to create an accurate acquisition cost per participant
  • 10. 10 STEP TWO • Understand what marketing tactics are being used successfully around the country
  • 11. 11 Businesses should follow and learn from others’ successes and failures in order to better understand and predict their own. Larry Weber Author Marketing to the Social Web
  • 12. 12 Marketing Tactics & Best Practices  Personal solicitation  Email marketing  Direct mail  Corporate partner engagement  Quality event experience  Referral programs  Facebook advertising  Print advertisements (comp)  Signage  SEO  Experiential
  • 13. 13 Marketing & Recruitment Best Practices and Trends • Update SEO/SEM: Update all event website language and tags to support higher search engine rankings • Create assets to support messaging: Work with staff to identify mission stories, CEO stories, and compelling imagery in all marketing and communications, including: website, landing pages, email communication, ads, and printed collateral • Segmented marketing: Configure lists, auto-responders, and pages • Emails to data/RE data: Send up to 3 recruitment emails to be sent to segmented audiences of your data/RE data • Direct mail to “email opens”: • Use a “self-mailer” that can be direct mailed to supporters that opened the recruitment emails. This “one-two” hit has been a successful strategy for recruitment.
  • 14. 14 Marketing & Recruitment Best Practices and Trends • Implement a RFI option online and in published materials • Lead management: Focus on warm leads! • Test market recruitment language: Conduct research via telephone interviews to develop marketing language then validate proposed marketing language via test groups or Facebook Ads. • Refine your marketing plan by understanding the emotional motivations for a participant with questions such as: • What do they read? • Who they trust? • What language do they use? • Enhance the participant experience for repeat participation and growing revenue year-over-year: Find your point of differentiation
  • 15. 15 What makes our events different from other charity activities? How do we stand apart from the crowd? • Ability to make your mission tangible with a mission moment at the event • Develop a sense of community using your chapter Facebook page, emails and personal stewardship activities • Family-friendly/opportunity for kids to get involved • Leverage the brand awareness and integrity • Ability to share stories of impact
  • 16. 16 STEP THREE • Evaluate and select the right marketing tactics for your events
  • 17. 17 When you break down all the fluff, there are two ways to promote and market your organization: dumber, slower, and expensive – or smarter, faster, and cheaper. David Siteman Garland Host of The Rise to the Top
  • 18. 18 Keep Lose Change
  • 19. 19 Tactic Evaluation Selection Criteria • How will you determine which marketing tactics to use? • Create a framework to evaluate each tactic apples to apples. • Be results-focused. Filter • Generate a list of every marketing concept or opportunity. • Provide enough detail to accurately rate each option. Prioritize • Based on responses, begin to put all options in order based on results and impact. • Adjust ranking based on past data and factors such as immediate opportunity or desire to test concept.
  • 20. 20 Sample Tactic Scorecard TACTIC PROJECTED REGISTRATION S REACH EASE OF IMPLEMENTATIO N (scale 1-10) USE OF RESOURCE S (scale 1-10) COST Social Media 100 25,000 3 (easy) 1 $1,000/mo Goodie bag inserts Radio TV Print
  • 21. 21 Tactic Scorecard Creation • Fill in criteria and ratings • Sort and prioritize • Ensure that tactics selected will help you achieve your goals
  • 22. 22 STEP FOUR • Communicate and implement the new marketing strategy
  • 23. 23 …as you’ve noticed, people don’t want to be sold. What people do want is news and information about things they care about. Larry Weber Author Marketing to the Social Web
  • 24. 24 One-Page Marketing Plan • Key messaging • Goals and objectives • Strategies • Tactics • Budget • Action items • Person responsible • Metrics • Resources needed
  • 25. 25 STEP FIVE • Repeat STEP ONE! • Data analysis from past events and marketing activities • What tactics are you currently using? • What tangible results are they producing? • How efficient are they? • What is our budget and ROI? • What is missing?
  • 26. 26 Recommended Next Steps Step One Analyze past data Determine what works and what should be removed Step Two Create a comprehensive list of marketing opportunities and ideas Step Three Determine evaluation criteria (cost, registrations, difficulty to implement, etc.) Grade and prioritize all opportunities Step Four Finalize and communicate plan Step Five Evaluate results Make revisions
  • 27. 27 Questions and Answers
  • 28. 28 Do all the good you can. By all the means you can. In all the ways you can. In all the places you can. At all the times you can. To all the people you can. As long as ever you can. John Wesley
  • 29. 29 Thank You! Contact me: Rachel Armbruster President Armbruster Consulting Group, Inc. 512.944.3417 rachel@armbrusterconsulting.com www.linkedin.com/rachelkarmbruster @rarmbruster

Notas do Editor

  1. WHAT’S KEEPING YOU UP AT NIGHT? What types of marketing are working around the country? What should we invest our marketing dollars in? Do we even need to spend money on marketing? How do we get new people who have no connection to organization to our events? Does grassroots marketing work? What makes our events different from other charity activities and how do we stand apart from the crowd?
  2. CAUTION: What is NOT working… Other event promotions (ex: goodie bag inserts) Flyers on cars
  3. Lead form or contact information – encourage them to call/get in touch. This can create a stronger connection and a stronger advocate from the start. Not all leads are created equally – Whether it’s a walk team, gala table, etc. your time is limited so be sure to qualify leads and spend the majority of your time on those with the highest impact potential. Know your participant -
  4. We will need to say NO to some of the things you are currently doing in order to say YES to the things that we know produce better results.
  5. Ex: if marketing tactics combined only project 50 registrations and your goal is 100 consider investing more in selected tactics or expanding to additional tactics on the list