ILM Group is a consulting firm that specializes in hotel, resort, and leisure development in Portugal. Over the past 10 years (1999-2009), ILM Group has consolidated through providing advisory services and now also manages development and asset management through separate business units. ILM Group aims to provide a full range of services from initial concept development through to project completion and operations to help investors achieve their goals.

1. TOURISm2 = ASSETS + TEERRITORY + ENV VIRONMENT + AUTHENTICITY + TRAVELERS + COMPETITION + TRENDS +
A C
CONCEPTS + INNOVATION + STRATEGY + INVESTMENT + HOTELS + RESO
S N ORTS + LEISURE FACIILITIES + FE
EASIBILITY +
SERVICE + EXPERIENCES + EXCELLENCE + OUR CLIENTS DREAM.
O
19 9‐2 09
99 200

2. ILM Group is the result of the consolidation of our 10 years (1999‐
2009) of intimate relationship with the hotel, resort and leisure
development sector in Portugal and internationally.

3. Our mission is governed by knowledge market understanding and
knowledge,
innovation actively contributing to the sustainable development of
the national hotel and tourism sector.

4. Our business is a people‐business, and the confidence built up
between
bet een the parties reg larl becomes a working partnership with
regularly orking ith
common success objectives, where ILM Group constitutes a “one‐
stop‐shop
stop shop” or “à la carte” solution for the investor in achieving
à‐la‐carte
mutual goals.

5. ILM Group provides the entire range of specialist development skills
required to conceive and implement the resort, hotel and leisure
project, and can constitute the same familiar service partner from
the outset to the completion of the process.

6. What started as an advisory services organization back in 1999, now
ILM Advisory, providing valuable case‐specific advice to investors
and developers in the tourism sector, has now diversified into other
business units within the Group, relating to the ongoing activities
within the same area of hotels, resorts and leisure, providing a
continuum through NEX Development Management and VHM Asset
Management.

7. ILM Advisory specializes in the concept creation based
upon highly innovative market research methodologies
and studies and detailed financial analysis We undertake
analysis.
operator searches and contracting for resorts and hotels.
ILM have been instrumental in the contracting of several
major international management companies to the
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projects we have "development planned". ILM Advisory
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has been responsible for a number of the market leading
resort investment projects, Hilton Vilamoura, Vale de
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Lobo resort and Conrad Quinta do Lago.

8. HOTEL GOLFINHO

9. NEX Development Management fulfills the role of the
development "know‐how" partner and as the “owner’s
representative
representative” coordinating the whole range of
specialist activities needed to create and execute a
sustainable project. NEX sources and manages the
expertise, both national and international, that is
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precisely tailored to the characteristics of each project.
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NEX has been managing the Corte Velho ‐ Six Senses
resort project in the eastern Algarve since 2006.
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10. The ultimate phase in any development project from its
project,
conception to completion, will be the operational phase
which is where VHM Asset Management specializes As
specializes.
asset managers we take responsibility for the whole
spectrum of operation from human resources, food and
beverage, rental pool management and maintenance to
marketing & sales. VHM is currently managing the 150 ha
g y g g 5
Parque de Floresta Resort in the western Algarve with
more than 350 staff, 500 villas, golf course, spa, etc.
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11. The ILM core team numbers 10 and we operate from our offices in
central Lisbon regularly meeting with our senior advisors.

12. ANDREW COUTTS
CEO & President ILM Group , CEO & Partner ILM Advisory, NEX and
VHM
Graduated at Dorset University (UK) and Switzerland (Lucerne); Bachelor of Science Degree‐2.1
(Bsc) achieved in Hotel & Catering Institutional Management.
Andrew Coutts, is recognized as one of Portugal’s top specialists in the hotel, leisure and golf
sectors as a result of nearly 20 years living & working in Portugal. Andrew has been involved in
some of the markets leading golf resort & golf community projects to have been developed in
recent years. ILM was founded by Andrew in 1999 and is recognized as one of Portugal’s
leading advisory firms in the area of hotel, resort & golf community development. Formerly
Andrew spent 10 years in the London hotel business, specializing in operational management
of 5* and 4* hotels. .

13. SIMON PUNTER
PARTNER ILM Group , JOINT CEO NEX DEVELOPMENT MANAGEMENT
Loss Adjusting (UK) Specialist Farming Practices (USA)
(UK), (USA).
MBA (Sussex University UK) – General Management
Simon Punter, professional career started in Chartered Loss Adjusting in the UK, specifically
linked with large estate interests, followed by agricultural and pomology specializations in
California. After arriving in Portugal in 1980 where he successfully operated his own
agricultural investments in the Algarve for a number of years, he became involved in
integrated resort planning and management from 1988. For 10 years he was a senior board
director for the Aroeira development company, accompanying the largest integrated
residential development (350ha) in the Lisbon region from its conception through to maturity.
He has
H h continued hi association with real estate and resorts d
ti d his i ti ith l t t d t development i l di
l t including a
significant experience in the construction, repair and operation of several golf courses. Since
2005 he has applied his valuable operational experience to the advising and development
teams of the ILM Group ‐ ILM Advisory Services and NEX Development Management
Management.

14. JOSÉ CARLOS AMORIM
É
JOINT CEO VHM ASSET MANAGEMENT
Escola de Hotelaria e Turismo do Porto, Universidade do Algarve, Cornell University
Hotéis Real Portugal
Vila Magna Hotel Group Operations General Director and General Director of Hotel
F&B Director Real Parque and Real Residência SuiteHotel
Responsible for the coordenation of the followig projects:
Escola de Hotelaria e Turismo do Porto‐INFT • Hotel Real Bellavista ‐ Albufeira, that was opened on the
Sub‐ Director and teacher of the following subjects: 13rd of April of 2002
Hospitality Techniques; Accommodation • Hotel Real Palácio ‐ Lisboa , that was opened on the 29th of
Management; Costs Control April of 2003
•Projects in execution and in pre‐opening phases:
Hotéis Tivoli, SA • Hotel Real Oeiras‐ Oeiras, that was opened on the 15th of
General Director August of 2003
Operational Director •Projects in development:
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Responsible for the coordination of all central • Hotel Real Villa Itália‐ Cascais‐ 2005
directions of the group: Administration and • Hotel Real Santa Eulália‐ Albufeira‐2004
Financial, Commercial and Marketing, Human • Hotel Real Qt.do Barão‐ Carcavelos‐ 2005
Resources and Maintenance
Responsible for all the group activities, helping all HOTEIS FENIX
the general directors of the Tivoli hotels Operations Director
Responsible for the coordination of all central services and the
operations of all the hotels of the group located in Oporto.

15. TOURISm2 = ASSETS + TERRITORY + ENV VIRONMENT + AUTHENTICITY + TRAVELERS + COMPETITION + TRENDS +
A C
CONCEPTS + INNOVATION + STRATEGY + INVESTMENT + HOTELS + RESO
S N ORTS + LEISURE FACIILITIES + FE
EASIBILITY +
O
SERVICE + EXPERIENCES + EXCELLENCE + OUR CLIENTS DREAM.
(+351) ( 351)
Praça Duque de Saldanha • Ed. Atrium Saldanha 10º J • 1050-094 Lisboa • Portugal
WHERE TO FIND US
Tel.: ( 351) 213 145 481 • Fax: (+351) 213 145 482 • e-mail: info@ilm portugal.com
e mail: info@ilm-portugal.com
www.ilm-portugal.com