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PRESENTATION ON
REX SECURITY SERVICE Pvt.ltd


     Presented by :
        Group 1


         CRITICAL THINKING AND DECISION
                                          1
                     MAKING
Sooner or later we came to that life is not worthy, if
we don’t let it to make some creation. So we thought
    to be involved in making this project a worthy
                       collection.
We especially want to thank Mr. Govinda Tamang for
 providing this opportunity. We also like to thank to
 Rex security Service for kind co-operation and giving
                  relevant information.
Group members: Dilita thapa, kishor sapkota, Ashmita
             Devkota, Deep Raj Bhandari.
                    CRITICAL THINKING AND DECISION
                                                          2
                                MAKING
CRITICAL THINKING AND DECISION
                                 3
            MAKING
Group members interacting with MD
      of Rex security service




           CRITICAL THINKING AND DECISION
                                            4
                       MAKING
Table of contents
          HEADING                                          Slide no.
About the organization                                     6


Defining security guard                                    7

Types of guard in organization                             8

Sources                                                    9

Process flow of an organization                            10-11

Problems in Organization                                   12

Rational decision making process in solving problems       13-26

case                                                       27-28

Case process flow                                          29

conclusion                                                 30

                          CRITICAL THINKING AND DECISION
                                                                       5
                                      MAKING
About the organization
Rex security service was established in 2007.
Khagesh Ranjitkar is the managing director. It is
providing very good security service to the
customer. It is a legal, well registered or
organization. Its aim is to provide security to
hotels,       industries,     under       constructing
buildings, organization’s, banks, education, private
company etc.. by sitting under the Nepal's law. It
provides security to national and international level
for VIP political leaders, celebrities. Such as in
Macau,delhi
    It also provide the training to the people and
                generates employment.
                     CRITICAL THINKING AND DECISION
                                                         6
                                 MAKING
Who is security guard?
                                        7



   PEOPLE WHO STANDS IN DOOR IS NOT
  ONLY A SECURITY GUARD. IN NATIONAL
 LEVEL WHO CONTROLS THE CROWD , WHO
 PROTECT THE PEOPLE FROM DANGEROUS
      SITUATION, WHO SECURE THE
PEOPLE, WHO IS VERY ALERT IN HIS WORK
          IS SECURITY GUARD.


CRITICAL THINKING AND DECISION MAKING
Types of guard in this
    organization
Bouncer
Life guard
Watch man
Body guard




         CRITICAL THINKING AND DECISION
                                          8
                     MAKING
people  from Rural and remote areas
villages




                        CRITICAL THINKING AND DECISION
                                               MAKING    9
Raw (man power)




                                                  Security
                                                  training


Neighbor, pe                            Process
                                                             10Business
 ople and                                 flow
                                                             person job
   police                               diagram




                                 Identity of criminal

CRITICAL THINKING AND DECISION MAKING       10
Not qualified        Not qualified                  Not qualified
If not approved
                                   If fault              If any record

   Step 1                       Step 2                      Step 3
Raw man power                                                 Search for
   (with cv)                 Medical check up
                                                           criminal record




                                  Step 5                     Step 4
      ATM’S
       BANK’S                    Supply of man
                                                               Training
HOSPITAL’S                          power

   NGO’S etc…

                                Neighbor , people

                      FIG: Process flow model of Rex Security
                                      Service
CRITICAL THINKING AND DECISION MAKING         11
Problems arise in organization

  •Misuse of authority
  •Selfishness
  •Competitors
  •Punctuality problems
  •Psychological behavior
  •Drinking alcohol in duty
  •Police problem
  •Union conflicts

     Turnover                                  Major

                              CRITICAL THINKING AND DECISION
                              MAKING                           12
Rational decision making process to solve the
       problem In Rex security service




                CRITICAL THINKING AND DECISION
                                                 13
                            MAKING
What exactly is employee turnover
STEP 1:Identification of Problem (Employee turnover)

?
 According   to Biz-Development, employee turnover is
 the number of permanent employees leaving the
 company within the reported period versus the
 number of actual Active Permanent employees on the
 last day of the previous reported period (physical
 headcount).

 It
   is the difference in the rate of employees leaving a
 company and new employees filling up their positions.




                                  CRITICAL THINKING AND DECISION
                                  MAKING                           14
Major causes of employee
turnover in organization?
Competitor’s     persuade to provide more facilities.

Salary   scale

Union    conflicts

Benefits


Advancement      and Promotion policies



                                      CRITICAL THINKING AND DECISION
                                      MAKING                           15
STEP 2: Identification of Decision criteria


Relevant criteria might be..


   Provide more facilities



   The criteria to provide more facilities to
    employee could include:
    performance, cost , effectiveness
    , efficiency , expected profit
                                  CRITICAL THINKING AND DECISION
                                  MAKING                           16
Step3: Allocation of Weight to criteria



 Which  criteria are more or less
  important?
 Relative Absolute comparisons
      Each criterion is compared to a standard or
                ranked on its own merits
   Comparisons
 Each criterion is compared directly to every
                   other criterion


                              CRITICAL THINKING AND DECISION
                              MAKING                           17
Table: criteria and weight in providing more
                          facilities
Criteria                 Weight


performance              10


cost                     8                          In this performance
                                                    criteria has received
                                                    the highest
Expected pay off         7
                                                    weight/importance
                                                    (Scale 1 to 10)
effectiveness            5


efficiency               4




                   CRITICAL THINKING AND DECISION
                                                                        18
                               MAKING
Step4 : Development of alternatives



   Inside organization facilities

   Outside organization facilities

   Motivation

   Multilevel facilities


                             CRITICAL THINKING AND DECISION
                             MAKING                           19
Assessment of providing facilities alternatives

Alternatives             performance cost            Expected effectiven efficiency   Total
                                                     payoff   ess

Inside organization      7                8          5              4     6           30
facilities

Outside organization     3                6          4              7     8           29
facilities

motivation               8                8          7              5     6           34


Multilevel level         9                8          5              3     2           27
facilities



                       In this table motivation has received high score
                                   CRITICAL THINKING AND DECISION
                                                                                        20
                                               MAKING
Step5 : Analysis of alternatives



  Evaluation involves assessing all possible
   alternatives in terms of predetermined
   decision criteria.
 Will the alternative bring us near to goal?
 Evaluation process usually includes
1.     Describing the anticipated outcomes of
    each alternative
2. Evaluating the anticipated costs of each
    alternatives
3. Estimating the uncertainties and risks
                            CRITICAL THINKING AND DECISION
                            MAKING                           21
Evaluating alternatives in the decision making process




   Is the                Is the               Are the alternative          Retain further
alternative   yes     alternative yes           consequences         yes   consideration
 feasible?           satisfactory?               affordable?
    n                    n                          n
    o                    o                          o

  Eliminate           Eliminate                Eliminate
     from                from                     from
consideration       consideration            consideration


                                    CRITICAL THINKING AND DECISION
                                                                                            22
                                                MAKING
Step6 : Selection of alternatives



   Select best alternatives from available
    alternatives

   Choosing the best among the
    available alternative is real crux of
    decision making

   Selecting the best alternative is not
    easy task.
                              CRITICAL THINKING AND DECISION
                              MAKING                           23
Weighting of facilities(assessment *criteria)

Alternatives        Performance     Cost       Expected         Effectiveness   Efficiency   Total
                    (10)            (8)        payoff           (5)             (4)
                                               (7)
Inside              7        70     8 64       8       56       4      20       6      24    234
organization
facilities
Outside             3        30     6 48       4      28        7      35       8       32   173
organization
facilities
motivation          8        80     8 64       7       49       5       25      6       24   242


Multilevel level    9        90     8 64       5        35      3        15     2      8     212
facilities


 It is clear from the above table that Motivation is the best alternatives to be selected among
                        four alternatives since it have highest score 242.
                                    CRITICAL THINKING AND DECISION
                                                                                             24
                                                MAKING
Step 7: Implementation of alternative



   Keeping the decision into action



   Success of implementation depends
    upon the reward structure, leadership
    style, communication system and
    group dynamic.


                             CRITICAL THINKING AND DECISION
                             MAKING                           25
Step8: Evaluation of decision effectiveness



   Checking the result of ones decision

   Is decision good or bad?

   Is the implemented alternative
    appears working or not?



                              CRITICAL THINKING AND DECISION
                              MAKING                           26
   On June 22 min bahaur and Rai bahadur from kabre district come
    seeking job in Rex security service. As rex security wanted 2 more
    employees for their organization and they had vacancy announcement in
    Kantipur .

   Md of Rex ask them for CV.

   On june 23 they submitted their CV to receptionist of Rex. Their CV was
    approved by MD.

   On june 24 sent to for medical check up.

   Min bahadhur was fit and fine but Rai badhur has tuberculosis. So min
    bahadhur was appointed for further step but shyam bahadhur have to
    return home.
                     CRITICAL THINKING AND DECISION MAKING                    27
   The rex security service check the criminal record of min
    bahadhur . He was free from criminal activities.

   Min bahadhur was selected for life guard as he know
    swimming.

   He was sent for training on June 26

   After the complementation of 1 week training he was
    perfect for his job

   And on july 3 he was send to Mahendra police club for
    security guard in swimming pool.

                  CRITICAL THINKING AND DECISION MAKING         28
Rai bahadhur
                    (return back)



                         Medical                        Criminal record
Min bahadhur and
                    Min bahadhur was                   (min badhur was
  Rai bahadhur
                     only approved                           free)


  Work station

   Politeness,
   interaction        He was sent to                        Gone for training
      with          mahendra police club
    neighbor


                   CRITICAL THINKING AND DECISION MAKING                        29
conclusion
    Process flow diagram talks about input, process and
     out put of the organization

    In our case we use process flow for how employee
     are taken in organization

    Process flow diagram shows how the system works
     in the organization.

    Through the rational decision making process
     motivation is found to be the best alternatives to
     control employee turnover
    30                CRITICAL THINKING AND DECISION
                                             MAKING
AGENDA
Date                         ACTIVITIES

June 14   Group meeting about project (1 hour)

June 15   •Visited organization
          •Interaction with MD
          •Information collection

June 16   Paper work on project ( By Individual member)

June 17   Analysis of paper work through group meeting

June 18   Preparation of slides

June 19   Finalization of Slides in group meeting

June 20   Division of slides to each individuals for presentation

June 22   Work completed .

                                  CRITICAL THINKING AND DECISION
                                                                    31
                                              MAKING
CRITICAL THINKING AND DECISION
                                 32
            MAKING

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Presentation on rex security service

  • 1. PRESENTATION ON REX SECURITY SERVICE Pvt.ltd Presented by : Group 1 CRITICAL THINKING AND DECISION 1 MAKING
  • 2. Sooner or later we came to that life is not worthy, if we don’t let it to make some creation. So we thought to be involved in making this project a worthy collection. We especially want to thank Mr. Govinda Tamang for providing this opportunity. We also like to thank to Rex security Service for kind co-operation and giving relevant information. Group members: Dilita thapa, kishor sapkota, Ashmita Devkota, Deep Raj Bhandari. CRITICAL THINKING AND DECISION 2 MAKING
  • 3. CRITICAL THINKING AND DECISION 3 MAKING
  • 4. Group members interacting with MD of Rex security service CRITICAL THINKING AND DECISION 4 MAKING
  • 5. Table of contents HEADING Slide no. About the organization 6 Defining security guard 7 Types of guard in organization 8 Sources 9 Process flow of an organization 10-11 Problems in Organization 12 Rational decision making process in solving problems 13-26 case 27-28 Case process flow 29 conclusion 30 CRITICAL THINKING AND DECISION 5 MAKING
  • 6. About the organization Rex security service was established in 2007. Khagesh Ranjitkar is the managing director. It is providing very good security service to the customer. It is a legal, well registered or organization. Its aim is to provide security to hotels, industries, under constructing buildings, organization’s, banks, education, private company etc.. by sitting under the Nepal's law. It provides security to national and international level for VIP political leaders, celebrities. Such as in Macau,delhi It also provide the training to the people and generates employment. CRITICAL THINKING AND DECISION 6 MAKING
  • 7. Who is security guard? 7 PEOPLE WHO STANDS IN DOOR IS NOT ONLY A SECURITY GUARD. IN NATIONAL LEVEL WHO CONTROLS THE CROWD , WHO PROTECT THE PEOPLE FROM DANGEROUS SITUATION, WHO SECURE THE PEOPLE, WHO IS VERY ALERT IN HIS WORK IS SECURITY GUARD. CRITICAL THINKING AND DECISION MAKING
  • 8. Types of guard in this organization Bouncer Life guard Watch man Body guard CRITICAL THINKING AND DECISION 8 MAKING
  • 9. people from Rural and remote areas villages CRITICAL THINKING AND DECISION MAKING 9
  • 10. Raw (man power) Security training Neighbor, pe Process 10Business ople and flow person job police diagram Identity of criminal CRITICAL THINKING AND DECISION MAKING 10
  • 11. Not qualified Not qualified Not qualified If not approved If fault If any record Step 1 Step 2 Step 3 Raw man power Search for (with cv) Medical check up criminal record Step 5 Step 4 ATM’S BANK’S Supply of man Training HOSPITAL’S power NGO’S etc… Neighbor , people FIG: Process flow model of Rex Security Service CRITICAL THINKING AND DECISION MAKING 11
  • 12. Problems arise in organization •Misuse of authority •Selfishness •Competitors •Punctuality problems •Psychological behavior •Drinking alcohol in duty •Police problem •Union conflicts Turnover Major CRITICAL THINKING AND DECISION MAKING 12
  • 13. Rational decision making process to solve the problem In Rex security service CRITICAL THINKING AND DECISION 13 MAKING
  • 14. What exactly is employee turnover STEP 1:Identification of Problem (Employee turnover) ? According to Biz-Development, employee turnover is the number of permanent employees leaving the company within the reported period versus the number of actual Active Permanent employees on the last day of the previous reported period (physical headcount). It is the difference in the rate of employees leaving a company and new employees filling up their positions. CRITICAL THINKING AND DECISION MAKING 14
  • 15. Major causes of employee turnover in organization? Competitor’s persuade to provide more facilities. Salary scale Union conflicts Benefits Advancement and Promotion policies CRITICAL THINKING AND DECISION MAKING 15
  • 16. STEP 2: Identification of Decision criteria Relevant criteria might be..  Provide more facilities  The criteria to provide more facilities to employee could include: performance, cost , effectiveness , efficiency , expected profit CRITICAL THINKING AND DECISION MAKING 16
  • 17. Step3: Allocation of Weight to criteria  Which criteria are more or less important?  Relative Absolute comparisons  Each criterion is compared to a standard or ranked on its own merits  Comparisons  Each criterion is compared directly to every other criterion CRITICAL THINKING AND DECISION MAKING 17
  • 18. Table: criteria and weight in providing more facilities Criteria Weight performance 10 cost 8 In this performance criteria has received the highest Expected pay off 7 weight/importance (Scale 1 to 10) effectiveness 5 efficiency 4 CRITICAL THINKING AND DECISION 18 MAKING
  • 19. Step4 : Development of alternatives  Inside organization facilities  Outside organization facilities  Motivation  Multilevel facilities CRITICAL THINKING AND DECISION MAKING 19
  • 20. Assessment of providing facilities alternatives Alternatives performance cost Expected effectiven efficiency Total payoff ess Inside organization 7 8 5 4 6 30 facilities Outside organization 3 6 4 7 8 29 facilities motivation 8 8 7 5 6 34 Multilevel level 9 8 5 3 2 27 facilities In this table motivation has received high score CRITICAL THINKING AND DECISION 20 MAKING
  • 21. Step5 : Analysis of alternatives  Evaluation involves assessing all possible alternatives in terms of predetermined decision criteria.  Will the alternative bring us near to goal?  Evaluation process usually includes 1. Describing the anticipated outcomes of each alternative 2. Evaluating the anticipated costs of each alternatives 3. Estimating the uncertainties and risks CRITICAL THINKING AND DECISION MAKING 21
  • 22. Evaluating alternatives in the decision making process Is the Is the Are the alternative Retain further alternative yes alternative yes consequences yes consideration feasible? satisfactory? affordable? n n n o o o Eliminate Eliminate Eliminate from from from consideration consideration consideration CRITICAL THINKING AND DECISION 22 MAKING
  • 23. Step6 : Selection of alternatives  Select best alternatives from available alternatives  Choosing the best among the available alternative is real crux of decision making  Selecting the best alternative is not easy task. CRITICAL THINKING AND DECISION MAKING 23
  • 24. Weighting of facilities(assessment *criteria) Alternatives Performance Cost Expected Effectiveness Efficiency Total (10) (8) payoff (5) (4) (7) Inside 7 70 8 64 8 56 4 20 6 24 234 organization facilities Outside 3 30 6 48 4 28 7 35 8 32 173 organization facilities motivation 8 80 8 64 7 49 5 25 6 24 242 Multilevel level 9 90 8 64 5 35 3 15 2 8 212 facilities It is clear from the above table that Motivation is the best alternatives to be selected among four alternatives since it have highest score 242. CRITICAL THINKING AND DECISION 24 MAKING
  • 25. Step 7: Implementation of alternative  Keeping the decision into action  Success of implementation depends upon the reward structure, leadership style, communication system and group dynamic. CRITICAL THINKING AND DECISION MAKING 25
  • 26. Step8: Evaluation of decision effectiveness  Checking the result of ones decision  Is decision good or bad?  Is the implemented alternative appears working or not? CRITICAL THINKING AND DECISION MAKING 26
  • 27. On June 22 min bahaur and Rai bahadur from kabre district come seeking job in Rex security service. As rex security wanted 2 more employees for their organization and they had vacancy announcement in Kantipur .  Md of Rex ask them for CV.  On june 23 they submitted their CV to receptionist of Rex. Their CV was approved by MD.  On june 24 sent to for medical check up.  Min bahadhur was fit and fine but Rai badhur has tuberculosis. So min bahadhur was appointed for further step but shyam bahadhur have to return home. CRITICAL THINKING AND DECISION MAKING 27
  • 28. The rex security service check the criminal record of min bahadhur . He was free from criminal activities.  Min bahadhur was selected for life guard as he know swimming.  He was sent for training on June 26  After the complementation of 1 week training he was perfect for his job  And on july 3 he was send to Mahendra police club for security guard in swimming pool. CRITICAL THINKING AND DECISION MAKING 28
  • 29. Rai bahadhur (return back) Medical Criminal record Min bahadhur and Min bahadhur was (min badhur was Rai bahadhur only approved free) Work station Politeness, interaction He was sent to Gone for training with mahendra police club neighbor CRITICAL THINKING AND DECISION MAKING 29
  • 30. conclusion  Process flow diagram talks about input, process and out put of the organization  In our case we use process flow for how employee are taken in organization  Process flow diagram shows how the system works in the organization.  Through the rational decision making process motivation is found to be the best alternatives to control employee turnover 30 CRITICAL THINKING AND DECISION MAKING
  • 31. AGENDA Date ACTIVITIES June 14 Group meeting about project (1 hour) June 15 •Visited organization •Interaction with MD •Information collection June 16 Paper work on project ( By Individual member) June 17 Analysis of paper work through group meeting June 18 Preparation of slides June 19 Finalization of Slides in group meeting June 20 Division of slides to each individuals for presentation June 22 Work completed . CRITICAL THINKING AND DECISION 31 MAKING
  • 32. CRITICAL THINKING AND DECISION 32 MAKING