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Managing RightScale on RightScale Rafael H. Saavedra VP of Engineering
Topics RightScale managed by RightScale Meta, production, staging & development An overview of the production system QuisCustodietIpsosCustodes Deploying RightScale – best practices  What we love about using RightScale  Features that are difficult to use
RightScale: Cloud Management Platform RightScale Production Customer A Customer D Customer B Customer C
RightScale: Cloud Management Platform RightScale Meta Production RightScale Production RightScale Staging RightScale Development Customer A Customer D RightScale Development
A multitude of RightScale systems Meta Production currently lives outside the cloud   Use only to manage the production system Only RightScale ops accounts Production: my.rightscale.com Reaching 200 servers, a large fraction in EC2 us-east Servers in every cloud to achieve high availability Servers allocated in well defined availability zones A few staging systems used for integration and QA Ad hoc systems for performance testing, demos, betas Many development systems with simplified configurations A development system at the click of a button
Significant increase in cloud usage
Some interesting RightScale numbers 1.65M servers launched by RightScale RightScale continuously monitors more than 60k servers Every day at RightScale: 2,000 array resize actions are executed 35,000 alert escalations are triggered 20,000 escalation emails are sent to users 9.0TB of monitoring data is exchange with our servers 1.6TB of logging data is sent to our servers
RightScale production – simplified others Main App Front Ends logging API dashboard databases daemons DB Master monitoring DB Slave mirrors
What is that our users do? Dashboard, API, monitoring graphs & event notifications Most of the requests are monitoring updates 85% (70%) Dashboard and API represent 7% of requests but 26% of traffic
We eat our own dog food Production servers organized into independent deployments Core servers: frontends, core/api servers, databases, daemons
We eat our own dog food Extensive use of security groups to isolate servers ServerTemplates are maintained for each major release Ability to launch exact configurations of past versions
Monitoring, alerts & escalations Monitor as much as possible, what is relevant and display it in insightful ways The need to quickly detect patterns and abnormalities Proactively eliminate the conditions that raise critical alerts No broken windows policy                      APIs                                          Cores
QuisCustodietIpsosCustodes?* The need to monitor the monitoring and alerting systems Extensive use of alerts to monitor the responsiveness of all the RightScale servers Instance and EBS failures gives us headaches Decoupling the meta & production monitoring and alerting systems * Who watches the watchmen?
How to Monitor hundreds of servers? Starting to use stacked graphs & heat maps The need to quickly detect patterns and  abnormalities
Our favorite RightScale features RightImages: never again the need to build custom images Input inheritance: makes it easy to keep the configurations of dozens of servers in sync  ServerTemplates: very easy to reproduce configurations in production, staging and development The Library: there is always an example of something new that can be adapted to our needs Monitoring: easy to make a collectdplugins to monitor just about anything
Our not so favorite features ServerTemplate inputs: powerful but too many of them make templates difficult to use Revision management: a way to go to make users aware of new revisions and version and how to update The Library: checking out new resources from library is not easy Alerts: they work pretty well but they are not easy to configure, in particular, custom ones
Best practices: upgrading RightScale Avoid upgrading existing servers; instead launch fresh ones with new software (fail forward) Not possible on some components, e.g. monitoring servers, which are in the hundreds The cost of duplicating servers is minimal  Old servers can take over in case something goes wrong  Launch additional slaves to capture recovery points One slave continues to replicate in case of master failure Another slave is frozen at upgrade point – can rollback by failing over Don’t forget to take snapshots in case of major failure
Upgrading RightScale: Step by Step Front Ends Main App Main App servers with new code take snapshot at cutoff Databases DB Master DB Slave DB Slave stop replication cut access to site stop all access to DB servers with old code
Upgrading RightScale: Step by Step Front Ends Main App Main App servers with new code snapshot at cutoff reconnect all servers Databases DB Master DB Slave DB Slave stop replication servers with old code
Upgrading RightScale: Step by Step Front Ends Main App Main App servers with new code reconnect all servers open access to site Databases DB Master DB Slave DB Slave servers with old code
Managing RightScale Production Systems

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Managing RightScale Production Systems

  • 1. Managing RightScale on RightScale Rafael H. Saavedra VP of Engineering
  • 2. Topics RightScale managed by RightScale Meta, production, staging & development An overview of the production system QuisCustodietIpsosCustodes Deploying RightScale – best practices What we love about using RightScale Features that are difficult to use
  • 3. RightScale: Cloud Management Platform RightScale Production Customer A Customer D Customer B Customer C
  • 4. RightScale: Cloud Management Platform RightScale Meta Production RightScale Production RightScale Staging RightScale Development Customer A Customer D RightScale Development
  • 5. A multitude of RightScale systems Meta Production currently lives outside the cloud Use only to manage the production system Only RightScale ops accounts Production: my.rightscale.com Reaching 200 servers, a large fraction in EC2 us-east Servers in every cloud to achieve high availability Servers allocated in well defined availability zones A few staging systems used for integration and QA Ad hoc systems for performance testing, demos, betas Many development systems with simplified configurations A development system at the click of a button
  • 7. Some interesting RightScale numbers 1.65M servers launched by RightScale RightScale continuously monitors more than 60k servers Every day at RightScale: 2,000 array resize actions are executed 35,000 alert escalations are triggered 20,000 escalation emails are sent to users 9.0TB of monitoring data is exchange with our servers 1.6TB of logging data is sent to our servers
  • 8. RightScale production – simplified others Main App Front Ends logging API dashboard databases daemons DB Master monitoring DB Slave mirrors
  • 9. What is that our users do? Dashboard, API, monitoring graphs & event notifications Most of the requests are monitoring updates 85% (70%) Dashboard and API represent 7% of requests but 26% of traffic
  • 10. We eat our own dog food Production servers organized into independent deployments Core servers: frontends, core/api servers, databases, daemons
  • 11. We eat our own dog food Extensive use of security groups to isolate servers ServerTemplates are maintained for each major release Ability to launch exact configurations of past versions
  • 12. Monitoring, alerts & escalations Monitor as much as possible, what is relevant and display it in insightful ways The need to quickly detect patterns and abnormalities Proactively eliminate the conditions that raise critical alerts No broken windows policy APIs Cores
  • 13. QuisCustodietIpsosCustodes?* The need to monitor the monitoring and alerting systems Extensive use of alerts to monitor the responsiveness of all the RightScale servers Instance and EBS failures gives us headaches Decoupling the meta & production monitoring and alerting systems * Who watches the watchmen?
  • 14. How to Monitor hundreds of servers? Starting to use stacked graphs & heat maps The need to quickly detect patterns and abnormalities
  • 15. Our favorite RightScale features RightImages: never again the need to build custom images Input inheritance: makes it easy to keep the configurations of dozens of servers in sync ServerTemplates: very easy to reproduce configurations in production, staging and development The Library: there is always an example of something new that can be adapted to our needs Monitoring: easy to make a collectdplugins to monitor just about anything
  • 16. Our not so favorite features ServerTemplate inputs: powerful but too many of them make templates difficult to use Revision management: a way to go to make users aware of new revisions and version and how to update The Library: checking out new resources from library is not easy Alerts: they work pretty well but they are not easy to configure, in particular, custom ones
  • 17. Best practices: upgrading RightScale Avoid upgrading existing servers; instead launch fresh ones with new software (fail forward) Not possible on some components, e.g. monitoring servers, which are in the hundreds The cost of duplicating servers is minimal Old servers can take over in case something goes wrong Launch additional slaves to capture recovery points One slave continues to replicate in case of master failure Another slave is frozen at upgrade point – can rollback by failing over Don’t forget to take snapshots in case of major failure
  • 18. Upgrading RightScale: Step by Step Front Ends Main App Main App servers with new code take snapshot at cutoff Databases DB Master DB Slave DB Slave stop replication cut access to site stop all access to DB servers with old code
  • 19. Upgrading RightScale: Step by Step Front Ends Main App Main App servers with new code snapshot at cutoff reconnect all servers Databases DB Master DB Slave DB Slave stop replication servers with old code
  • 20. Upgrading RightScale: Step by Step Front Ends Main App Main App servers with new code reconnect all servers open access to site Databases DB Master DB Slave DB Slave servers with old code

Notas do Editor

  1. RightScale'sServerTemplates allow you to capture best practices for provisioning and automating cloud infrastructure.  In this breakout session, we will explore how you can leverage the RightScale platform to share ServerTemplates with others.  Specifically, we'll walk through the steps to share and update ServerTemplates across your organization.  We'll also show you how to publish ServerTemplates publicly for the whole world to use.  This topic is best for: IT members who are responsible for maintaining server configurations within the organization, developers who would like to share work product within their group or ISVs wishing to reach cloud users by publishing through RightScale.
  2. RightScale'sServerTemplates allow you to capture best practices for provisioning and automating cloud infrastructure.  In this breakout session, we will explore how you can leverage the RightScale platform to share ServerTemplates with others.  Specifically, we'll walk through the steps to share and update ServerTemplates across your organization.  We'll also show you how to publish ServerTemplates publicly for the whole world to use.  This topic is best for: IT members who are responsible for maintaining server configurations within the organization, developers who would like to share work product within their group or ISVs wishing to reach cloud users by publishing through RightScale.
  3. RightScale'sServerTemplates allow you to capture best practices for provisioning and automating cloud infrastructure.  In this breakout session, we will explore how you can leverage the RightScale platform to share ServerTemplates with others.  Specifically, we'll walk through the steps to share and update ServerTemplates across your organization.  We'll also show you how to publish ServerTemplates publicly for the whole world to use.  This topic is best for: IT members who are responsible for maintaining server configurations within the organization, developers who would like to share work product within their group or ISVs wishing to reach cloud users by publishing through RightScale.
  4. RightScale'sServerTemplates allow you to capture best practices for provisioning and automating cloud infrastructure.  In this breakout session, we will explore how you can leverage the RightScale platform to share ServerTemplates with others.  Specifically, we'll walk through the steps to share and update ServerTemplates across your organization.  We'll also show you how to publish ServerTemplates publicly for the whole world to use.  This topic is best for: IT members who are responsible for maintaining server configurations within the organization, developers who would like to share work product within their group or ISVs wishing to reach cloud users by publishing through RightScale.
  5. RightScale'sServerTemplates allow you to capture best practices for provisioning and automating cloud infrastructure.  In this breakout session, we will explore how you can leverage the RightScale platform to share ServerTemplates with others.  Specifically, we'll walk through the steps to share and update ServerTemplates across your organization.  We'll also show you how to publish ServerTemplates publicly for the whole world to use.  This topic is best for: IT members who are responsible for maintaining server configurations within the organization, developers who would like to share work product within their group or ISVs wishing to reach cloud users by publishing through RightScale.
  6. RightScale'sServerTemplates allow you to capture best practices for provisioning and automating cloud infrastructure.  In this breakout session, we will explore how you can leverage the RightScale platform to share ServerTemplates with others.  Specifically, we'll walk through the steps to share and update ServerTemplates across your organization.  We'll also show you how to publish ServerTemplates publicly for the whole world to use.  This topic is best for: IT members who are responsible for maintaining server configurations within the organization, developers who would like to share work product within their group or ISVs wishing to reach cloud users by publishing through RightScale.
  7. RightScale'sServerTemplates allow you to capture best practices for provisioning and automating cloud infrastructure.  In this breakout session, we will explore how you can leverage the RightScale platform to share ServerTemplates with others.  Specifically, we'll walk through the steps to share and update ServerTemplates across your organization.  We'll also show you how to publish ServerTemplates publicly for the whole world to use.  This topic is best for: IT members who are responsible for maintaining server configurations within the organization, developers who would like to share work product within their group or ISVs wishing to reach cloud users by publishing through RightScale.
  8. RightScale'sServerTemplates allow you to capture best practices for provisioning and automating cloud infrastructure.  In this breakout session, we will explore how you can leverage the RightScale platform to share ServerTemplates with others.  Specifically, we'll walk through the steps to share and update ServerTemplates across your organization.  We'll also show you how to publish ServerTemplates publicly for the whole world to use.  This topic is best for: IT members who are responsible for maintaining server configurations within the organization, developers who would like to share work product within their group or ISVs wishing to reach cloud users by publishing through RightScale.
  9. RightScale'sServerTemplates allow you to capture best practices for provisioning and automating cloud infrastructure.  In this breakout session, we will explore how you can leverage the RightScale platform to share ServerTemplates with others.  Specifically, we'll walk through the steps to share and update ServerTemplates across your organization.  We'll also show you how to publish ServerTemplates publicly for the whole world to use.  This topic is best for: IT members who are responsible for maintaining server configurations within the organization, developers who would like to share work product within their group or ISVs wishing to reach cloud users by publishing through RightScale.
  10. RightScale'sServerTemplates allow you to capture best practices for provisioning and automating cloud infrastructure.  In this breakout session, we will explore how you can leverage the RightScale platform to share ServerTemplates with others.  Specifically, we'll walk through the steps to share and update ServerTemplates across your organization.  We'll also show you how to publish ServerTemplates publicly for the whole world to use.  This topic is best for: IT members who are responsible for maintaining server configurations within the organization, developers who would like to share work product within their group or ISVs wishing to reach cloud users by publishing through RightScale.
  11. RightScale'sServerTemplates allow you to capture best practices for provisioning and automating cloud infrastructure.  In this breakout session, we will explore how you can leverage the RightScale platform to share ServerTemplates with others.  Specifically, we'll walk through the steps to share and update ServerTemplates across your organization.  We'll also show you how to publish ServerTemplates publicly for the whole world to use.  This topic is best for: IT members who are responsible for maintaining server configurations within the organization, developers who would like to share work product within their group or ISVs wishing to reach cloud users by publishing through RightScale.
  12. RightScale'sServerTemplates allow you to capture best practices for provisioning and automating cloud infrastructure.  In this breakout session, we will explore how you can leverage the RightScale platform to share ServerTemplates with others.  Specifically, we'll walk through the steps to share and update ServerTemplates across your organization.  We'll also show you how to publish ServerTemplates publicly for the whole world to use.  This topic is best for: IT members who are responsible for maintaining server configurations within the organization, developers who would like to share work product within their group or ISVs wishing to reach cloud users by publishing through RightScale.
  13. RightScale'sServerTemplates allow you to capture best practices for provisioning and automating cloud infrastructure.  In this breakout session, we will explore how you can leverage the RightScale platform to share ServerTemplates with others.  Specifically, we'll walk through the steps to share and update ServerTemplates across your organization.  We'll also show you how to publish ServerTemplates publicly for the whole world to use.  This topic is best for: IT members who are responsible for maintaining server configurations within the organization, developers who would like to share work product within their group or ISVs wishing to reach cloud users by publishing through RightScale.
  14. RightScale'sServerTemplates allow you to capture best practices for provisioning and automating cloud infrastructure.  In this breakout session, we will explore how you can leverage the RightScale platform to share ServerTemplates with others.  Specifically, we'll walk through the steps to share and update ServerTemplates across your organization.  We'll also show you how to publish ServerTemplates publicly for the whole world to use.  This topic is best for: IT members who are responsible for maintaining server configurations within the organization, developers who would like to share work product within their group or ISVs wishing to reach cloud users by publishing through RightScale.
  15. RightScale'sServerTemplates allow you to capture best practices for provisioning and automating cloud infrastructure.  In this breakout session, we will explore how you can leverage the RightScale platform to share ServerTemplates with others.  Specifically, we'll walk through the steps to share and update ServerTemplates across your organization.  We'll also show you how to publish ServerTemplates publicly for the whole world to use.  This topic is best for: IT members who are responsible for maintaining server configurations within the organization, developers who would like to share work product within their group or ISVs wishing to reach cloud users by publishing through RightScale.
  16. RightScale'sServerTemplates allow you to capture best practices for provisioning and automating cloud infrastructure.  In this breakout session, we will explore how you can leverage the RightScale platform to share ServerTemplates with others.  Specifically, we'll walk through the steps to share and update ServerTemplates across your organization.  We'll also show you how to publish ServerTemplates publicly for the whole world to use.  This topic is best for: IT members who are responsible for maintaining server configurations within the organization, developers who would like to share work product within their group or ISVs wishing to reach cloud users by publishing through RightScale.
  17. RightScale'sServerTemplates allow you to capture best practices for provisioning and automating cloud infrastructure.  In this breakout session, we will explore how you can leverage the RightScale platform to share ServerTemplates with others.  Specifically, we'll walk through the steps to share and update ServerTemplates across your organization.  We'll also show you how to publish ServerTemplates publicly for the whole world to use.  This topic is best for: IT members who are responsible for maintaining server configurations within the organization, developers who would like to share work product within their group or ISVs wishing to reach cloud users by publishing through RightScale.
  18. RightScale'sServerTemplates allow you to capture best practices for provisioning and automating cloud infrastructure.  In this breakout session, we will explore how you can leverage the RightScale platform to share ServerTemplates with others.  Specifically, we'll walk through the steps to share and update ServerTemplates across your organization.  We'll also show you how to publish ServerTemplates publicly for the whole world to use.  This topic is best for: IT members who are responsible for maintaining server configurations within the organization, developers who would like to share work product within their group or ISVs wishing to reach cloud users by publishing through RightScale.
  19. RightScale'sServerTemplates allow you to capture best practices for provisioning and automating cloud infrastructure.  In this breakout session, we will explore how you can leverage the RightScale platform to share ServerTemplates with others.  Specifically, we'll walk through the steps to share and update ServerTemplates across your organization.  We'll also show you how to publish ServerTemplates publicly for the whole world to use.  This topic is best for: IT members who are responsible for maintaining server configurations within the organization, developers who would like to share work product within their group or ISVs wishing to reach cloud users by publishing through RightScale.