A superb tool to analyze best practices for training. Thanks to Business Training Library.

1. Winning Training Strategies
Across Organizations
Ryan Gunhold
Training and Development Consultant

2. What We’ll Cover Today
 What a World-Class Training Program Looks Like
 Strategies for Building a World-Class Training Program Using
Low-Cost and No-Cost Training Resources
 Best Practices to Increase Your Training ROI
 Case Studies from Other Smaller Companies Who Have Successfully
Implemented Fortune 500® Quality Training Programs
 How to Take Action with Business Training Library

3. Poll Question #1
What is your primary role in your company?
A. Training
B. Human Resources
C. General Management
D. Sales
E. Finance / Accounting
F. Other

4. Poll Question #2
Describe the state of your current training efforts.
A. We don’t have a formal training
program, but are looking to start
one.
B. We have a training program now
but it needs improvement.
C. We have a good training program
now … just looking to pick up one
or two good ideas today.

5. Characteristics of a World-
Class Training Program
Training is Viewed as a Strategic

Investment – Not a Business Luxury
 Training Programs are Targeted to
Meet Specific Business Objectives
 Results are Measured

6. A Closer Look at the Training Top 125
Wells Fargo
Blended learning program – online courses, virtual classroom, instructor-
led
LMS tracks/manages compliance records
20% increase in on-boarding licensed bankers
Training costs down 40%
Miami Children’s Hospital
360-degree performance tool
40+ online & instructor courses in core curriculum
Participants complete a performance improvement project
ROI = $850,000+
McDonald’s
Invest $18K per manager
Mangers spend 2,000+ hours in training over 4 years
100% Hamburger University courses eligible for college credit

7. Quoting …
“Training isn’t something we do when we have money
to blow. Training is something we do to differentiate
ourselves from the competition. We invest and show
our employees that we care enough about them to
help them grow. And that has a direct impact on our
bottom line.”
- Bob Nelson, Author & Business Consultant

8. Why Build a World-Class
Training Program
• Increased Productivity & Sales
• Lower Turnover
• Improved Employee Morale
• Satisfied Employees AND Customers
• It PAYS!

9. World-Class Training Costs
Time
• Average of 53.5 hours/per employee
in training each year.
Money
• Average training budget was 3.7%
of total payroll.

10. Can You Afford a World-Class
Training Program?

11. Poll Question #3
What would you estimate your total training budget to be?
A. Less than 1%?
B. 1 to 3%?
C. 3 to 5%?
D. Or More than 5%?

12. Poll Question #4
How much time does the average employee in your
organization spend in training each year?
A. 10 hours
B. 20 hours
C. 40 hours
D. Or more

13. Winning Strategies for Building a
World-Class Training Program
(Without Breaking the Budget)
• Think and Act Strategically
• Use Low-Cost & No-Cost Training
Resources
• Be Creative
• Use Technology
• Track and Measure the Results

14. Think & Act Strategically
• Create a Corporate University
• Develop Training Programs to Meet
Specific Business Objectives
• Build Curriculum-Based
Development Plans
• Enlist Support of Senior
Management
• Communicate

15. Low-Cost & No-Cost
Training Resources
• Use Your Internal Talent
• Seek Out Local Resources and Speakers
(Community College, Chamber of
Commerce)
• Vendor Training
• Association Educational Programs
• Government Programs

16. Be Creative
• Barter for Training
• Send a Scout
• Start a Training Contest
• Develop Training Partnerships
• Start a Training Newsletter

17. Use Technology
• Web-Based Training Courses
• Video, DVD & CD Programs
• Teleconferences
• Webinars
• Publish Your Own Online Courses

18. Track & Measure the Results
• “If You‟re Not Keeping Score,
It‟s Just Practice”
• Determine Success Criteria
Upfront
• Identify Metrics
• Use Technology
• Share Results

19. 4 Ways to Measure
• Level 1 – Reaction
• Level 2 – Learning
• Level 3 – Behavior
• Level 4 – Results

20. Poll Question #5
Select the highest level at which you are currently
evaluating training.
A. Level 1 – Reaction
B. Level 2 – Learning
C. Level 3 – Behavior
D. Level 4 – Results

21. Best Practice Ideas
• Lunch „n Learns
• Incorporate Training Into Staff and
Department Meetings
• Blended Learning
• Offer CEU‟s and College Credit
• Tie Training to Performance
Reviews
• Create Certificate or Awards
Program

22. Best Practice: Lunch ‘n Learns
• Plan Ahead
• Select Topic or Speaker
• Promote Training Session
- Emails, Posters Newsletters, etc.
• Include Time for Discussion
• Have Participants Complete Evaluation
Forms

23. Best Practice: Incorporate Training
Into Meetings
• Involve Managers and Supervisors
• Select Programs with Shorter Lengths
• Review Materials Before Meeting
• Create or Purchase Participant Handouts
• Rotate facilitators

24. Best Practice: Blended Learning
• Combine group training methods with self-paced options
• Use Self-Paced Courses as Pre-Work for
Classroom Training
• Follow-up Classroom Training with Self-
Paced Courses

25. Best Practice: Offer College Credit &
CEU’s
• Courses May Offer CEUs and
College Credit
• Include Professional Certification
Programs

26. Best Practice: Tie Training to
Performance Reviews
• Make Development Plans Part of
Performance Reviews
• Use Courses Targeted to Address Gaps
and/or Skills Needed for Promotion
• Managers Can Specify that Employees
Complete a Certain Number of Courses
Before Next Review
• Follow Up on Progress – Integrate
Training into Coaching Sessions

27. Best Practice: Certificate Programs
• Determine Program Goals
• Monetary or Non-Monetary Rewards
• Recognize Achievements in Public
• Develop a Communication Plan

28. Best Practice Solutions
Industry-Leading Courses & Referenceware
• 4,000+ Online Training Courses
• 400+ Streaming Video Programs
• 3,000+ Video-Based Programs
• Books24x7® - On-Demand Access to 700+
Business & Computer Skills Referenceware
Learning Management System (LMS)
• Customized Online Universities or Learning Centers
• No Setup, Maintenance or Hosting Fees
• Competency & Certification Modules
• Classroom Management
• WebEx Integration
Professional Services
• Custom Content Development & Reporting
• Implementation & Integration Support

29. Thank you for your time today!
We hope you found the information to be of value to you & your organization.
For Additional Information:
ryan.gunhold@gmail.com