A briefing on what are "unbundled legal services", sometimes called "Limited Legal Services" and how this approach can serve consumer needs and the DIY consumer.
9. What do consumers of legal services want? Prepared to sub optimize Dislike hourly rates Benefits of technology passed to them Certainty of cost Not need face-to-face A “good enough” service Lower price Different value proposition Convenience and speed To compare
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Notas do Editor
Understand changing consumer patterns and how this shapes the market.
Increase in pro se. Family matters- some courts 80% at least one party is self-represented. Clogging courts- Opportunity here for unbundled legal services- Judges want pro se parties to have the benefit of legal advice and legal guidance.