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How to choose an
ONLINE BOOKING
SOFTWARE
for Tours & Activities
sales@rezdy.com
www.rezdy.com
If you’re a tour operator who
wonders whether you really
need an online booking
system...
If you’re a tour operator who
wonders whether you really
need an online booking
system...
STOP
If you’re a tour operator who
wonders whether you really
need an online booking
system...
STOP WONDERING
Over 50% of today’s
travelers choose to book online
instead of over the phone
NO BOOKING SYSTEM?
Over 50% of today’s
travelers choose to book online
instead of over the phone
Over 50% of today’s
travelers choose to book online
instead of over the phone
NO CHANCE.
BUT
BUT
Many booking systems are for
other kinds of businesses
BUT
Many booking systems are for
other kinds of businesses
accommodations
BUT
Many booking systems are for
other kinds of businesses
accommodations
salons
BUT
Many booking systems are for
other kinds of businesses
accommodations
salons
gyms
Yours need to meet the
complex needs of a tour or
activity business
Yours need to meet the
complex needs of a tour or
activity business
scenic flights
Yours need to meet the
complex needs of a tour or
activity business
scenic flights
guided tours
Yours need to meet the
complex needs of a tour or
activity business
scenic flights
guided tours
whale watching
Yours need to meet the
complex needs of a tour or
activity business
scenic flights
guided tours
whale watching
cycling tours
Yours need to meet the
complex needs of a tour or
activity business
scenic flights
guided tours
whale watching
cycling tours kayaking
Yours need to meet the
complex needs of a tour or
activity business
scenic flights
guided tours
whale watching
cycling tours kayaking
shuttle &
transport
Use these 3 steps to find the
perfect online booking
system for your business...
step 1:
step 1:
Know the
costs involved
PAID vs. FREE
PAID vs. FREE
PAID vs. FREE
limited
PAID vs. FREE
basic
limited
PAID vs. FREE
basic
not the best user
experience, for you
or customers
limited
PAID vs. FREE
PAID vs. FREE
flexible
features
PAID vs. FREE
flexible
features
customer support
PAID vs. FREE
flexible
features
customer support
convenient
for you &
customers
So if you want the
features necessary to
save time + make money
PAID > FREE
So if you want the
features necessary to
save time + make money
Think about
COST FACTORS
COST FACTORS
setup + training
COST FACTORS
setup + training licensing cost
(fixed fee or
commission)
COST FACTORS
setup + training licensing cost
(fixed fee or
commission)
support
COST FACTORS
setup + training
support
licence per
user
licensing cost
(fixed fee or
commission)
FIXED FEE
(set fee per month)
vs.
COMMISSION
(percentage of profit)
FIXED FEE
(set fee per month)
vs.
COMMISSION
(percentage of profit)
FIXED FEE
(set fee per month)
vs.
COMMISSION
(percentage of profit)
monthly
rate
FIXED FEE
(set fee per month)
vs.
COMMISSION
(percentage of profit)
predictable
monthly
rate
FIXED FEE
(set fee per month)
vs.
COMMISSION
(percentage of profit)
helps you
scalepredictable
monthly
rate
FIXED FEE
(set fee per month)
vs.
COMMISSION
(percentage of profit)
monthly
rate
predictable
helps you
scale not
dependent
on bookings
made
FIXED FEE
(set fee per month)
vs.
COMMISSION
(percentage of profit)
FIXED FEE
(set fee per month)
vs.
COMMISSION
(percentage of profit)
only pay
when get
bookings
FIXED FEE
(set fee per month)
vs.
COMMISSION
(percentage of profit)
only pay
when get
bookings
costs
more as
you grow
FIXED FEE
(set fee per month)
vs.
COMMISSION
(percentage of profit)
only pay
when get
bookings
costs
more as
you grow cost changes
every month
FIXED FEE
(set fee per month)
vs.
COMMISSION
(percentage of profit)
only pay
when get
bookings
costs
more as
you grow
better if
just
starting
out
cost changes
every month
step 2:
step 2:
Decide which
features you
want
Basic Requirements
Basic Requirements
Web-based (in the ‘cloud’)
Basic Requirements
Web-based (in the ‘cloud’)
Real-time booking
Basic Requirements
Web-based (in the ‘cloud’)
Real-time booking
Payment options (PayPal, credit card,
bank transfer, deferred payment processing, cash)
Basic Requirements
Web-based (in the ‘cloud’)
Real-time booking
Payment options (PayPal, credit card,
bank transfer, deferred payment processing, cash)
Visual calendar
Basic Requirements
Web-based (in the ‘cloud’)
Real-time booking
Payment options (PayPal, credit card,
bank transfer, deferred payment processing, cash)
Visual calendar
Currency & language settings
Complex Requirements
Complex Requirements
Email customization
Complex Requirements
Email customization
SMS & email automation
Complex Requirements
Email customization
SMS & email automation
Detailed sales reports
Complex Requirements
Email customization
SMS & email automation
Detailed sales reports
Resource management
Complex Requirements
Email customization
SMS & email automation
Detailed sales reports
Voucher & promo codes
Resource management
Complex Requirements
Email customization
SMS & email automation
Detailed sales reports
Voucher & promo codes
Distribution channel management
Resource management
step 3:
step 3:
Assess the
software
vendor
option 1:
Custom-built software
PROS
PROS
Designed to exact needs
PROS
Designed to exact needs
Totally in your control
PROS
Designed to exact needs
Totally in your control
You can create custom
features
CONS
CONS
VERY expensive
CONS
VERY expensive
Your job to maintain it
CONS
VERY expensive
Your job to maintain it
No 24/7 support
option 2:
Ready-made online
booking software
PROS
PROS
Quick to set up & get going
PROS
Quick to set up & get going
MUCH more affordable
PROS
Quick to set up & get going
MUCH more affordable
Dedicated to system
maintenance & support
CONS
CONS
Can’t create custom features
(but can suggest them)
CONS
Can’t create custom features
(but can suggest them)
Some vendors have
commission-based pricing
The most important
thing to remember?
The most important
thing to remember?
TAKE
The most important
thing to remember?
TAKE YOUR
The most important
thing to remember?
TAKE YOUR TIME
Take free
trials
TAKE YOUR TIME
Take free
trials
Evaluate each
system
TAKE YOUR TIME
Take free
trials
Evaluate each
system
Talk to their
customers
TAKE YOUR TIME
A software that
manages your bookings
is central to the success
of your business
A software that
manages your bookings
is central to the success
of your business
DO
A software that
manages your bookings
is central to the success
of your business
DO YOUR
A software that
manages your bookings
is central to the success
of your business
DO YOUR RESEARCH
Download this guide for
complete tips:
Download this guide for
complete tips:
ABOUT REZDY
ABOUT REZDY
Rezdy is a powerful online
booking software for over 600
tour operators worldwide
ABOUT REZDY
Rezdy is a powerful online
booking software for over 600
tour operators worldwide
Want to learn
more?
Get in touch!
Get in touch!
sales@rezdy.com
www.rezdy.com
Aus: +61 (0) 2 8244 3060
USA: +1 415 655 1633

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How to Choose an Online Booking Software for Tours & Activities