Ready Set Maids is houston's top ranked maid and house cleaning that made it easy to price, book and schedule a 5 star rated Houston maid service. Check out some of how we focus on making our members happy and what we learned in starting a house cleaning company.
2. WHO IS READY SET MAIDS?
• Ready SET Maids is a five - star ranked Houston, Texas
house cleaning and maid service company
• We focus on helping our members live a healthier, happier
and more enriched life
• We believe that there are more memories to be made
other than cleaning
3. OUR OPERATING PRINCIPALS
•Operate with Integrity
•Development & Growth
•Embrace Community
•Drive Simplicity & Results
•Appreciate Speed
•Value People & Relationships
•Transparency & Financial Responsibility
4. WHY START A HOUSE CLEANING & MAID SERVICE?
THE QUICK STORY
• Conquered & Unfulfilled – By the time I was 29 I was operating a retail region
ranging in hundreds of millions of dollars. By 25 I was leading a multimillion
business in the men's apparel arena and my teams were always leading the
organization ranking in the top 3 performing regions year over year. But I was not
happy or rather there was a void.
• Bright Career – Sure I had a bright executive career in any retail company I wanted
I am pretty sure I could have made the C-suite, and my fiancé was budding for a
great career in medicine. We both understood that when placed together that
hard work, experience and new and applied knowledge could yield promotions,
more money, more company benefits and power. But still not fulfilled at all.
5. • Realizing the Cost – Sure we had done a lot but our time was not our own and we
really never had the time or made the time to really live. I mean go beyond going
out to dinner and a movie. The never ending conference calls, the never ending
political endgames and really it all began to look the same year after year. But the
real itch was not controlling my time and being enslaved to corporate success.
• We did not control our own time in the sense that we were exchanging our time
and skill (employed) for compensation. This began take a toll on our family,
health and happiness
• With Little Extra Time – We needed to hire a maid service or house cleaning
service in Houston Texas since we had been so successful that we couldn’t have
time to literally live our own lives.
• A New Set of Frustrations – I mean we could not believe what we discovered
trying to find a Houston house cleaning company or a maid service…
6. FRUSTRATIONS WITH HIRING A MAID SERVICE
ACCESSIBILITY
• It took a lot of phone calls, quote
request, emails, phone tag to get
some one to respond to you
PRICING
• The pricing for maid service was all
over the place with many determining
you price by square feet, hourly, by the
job or by the rooms and some scope of
work included this but not that
• Pricing was a bit all over the board and
in some cases they literally charge
much higher for the identical house
next door
7. FRUSTRATIONS WITH HIRING A MAID SERVICE
COMPLICATED TIME WASTERS
• An in home estimate? Come on really? If
you show up and my house is a disaster
don’t clean it or revise the quote. This
drew out the process to actually get the
service to start by about a week and
caused more communication than
needed
CONSISTENT QUALITY
• Then came the issues with the house
cleaning and maid service. We found that
independents were not good with keeping a
regular schedule and there was no one to
govern their work. The other companies
never invested in inspecting their work so
some cleans were good and others were not
so good. Maids would show up late or not
at all without any notice. It was very much
all across the board.
8. WHY YOU NEED A MAID SERVICE
Check out how you spend your time…
9. HERE'S HOW WE SPEND OUR AVERAGE DAY
WHY YOU NEED A MAID SERVICE
• Here is
how we
spend
our time
in the
average
American
day
Work, 8.9, 37%
Sleep,
7.7,
32%Leisure | Sports, 2.5,
11%
Other, 1.6, 7%
Caring For Others,
1.2, 5%
Eating, 1, 4%
Household Activites, 1,
4%
Average American Day
Source: USBLS
Work Sleep Leisure | Sports Other Caring For Others Eating Household Activites
10. BREAK DOWN HOW YOU SPEND YOUR TIME EACH DAY
WHY YOU NEED A MAID SERVICE
• From the data it looks like we are spending most of our time working and sleeping.
69% of our day is pretty much absorbed it seems automatically. Would you rather
work one less hour and sleep one more hours?
• We are then spending 11% of our time on leisure and sports. Mind you this can
include any host of things but on average it accounts for 2.5 hours of our day.
• You spend about 7 to 10 hours per week on household activities and another 7 to 10
hours per week caring for others.
• By the time its all said and done you could have very little time left over for your
friends and family and a host of important things to you begin to get left behind.
13. OUR EXPERIENCE FOCUSED MENTALITY
• We wanted the process of finding, booking and enjoying a maid service or Houston
house cleaning to be simple and enjoyable. So we focused on addressing some
common issues in the industry to address:
• Book Instantly: We found trying to book a maid service or most Houston maid service
to be very difficult and time consuming. You had in home estimates that needed to be
scheduled. You had to wait for someone to return your call and you had this long list
of checklist and contracts and agreements to read that made things all very difficult. If
you go to readysetmaids.com you can book your Houston maid service immediately
on your own time.
• Get a Straight Forward Price: it was a little nightmarish to get a real price. We found
that we would be charged more than the house next door that was identical [literally].
We then discovered there was a bunch of customizable house cleaning checklists for
maid services in Houston. “This was included but this wasn’t”, “that cost extra” and
“this is cost extra”.
14. • Get a Straight Forward Price: it all just seemed a little to difficult to get a straight
forward price so we addressed this in a simple way. Standardize the checklist and
average out the home and charge by rooms. You can get a instant online quote
at readysetmaids.com anytime of the day, week, year, decade. Its all out there and
there are not hidden charges or fees.
• Give Instant Feedback: When we had problems with our maid service we had to
call or write an email and waited for a call back or email back that usually only
occurred once you called once or twice. So we wanted it to be very easy to rate
each service Ready Set Maids delivered and do it very quickly. After each service
is completed our members literally push one button and rate their overall
experience. Its quick and easy and we have triggers that determine our response
and resolve. Sometime I feel in this industry that many run from their customer
feedback but we would rather fix a problem, keep our members happy and not
throw away our sales.
15. • Get Support: We found the customer support for the Houston maid service to be
pretty lame at many of the companies we hired or were trying to hire. Getting
some on the phone, getting a timely response were all issues. Our members can
communicate with us directly from their own customized account on any device
as well as email or call us for their support needs.
• Maid Service Quality: So interestingly enough we had problems with the quality of
the service. Sometimes good, sometimes great, most times the service was
average. Getting the cleaning wrong was like asking out a pretty girl you have
always wanted to go on a date with and she says yes. Then you never show up to
pick her up for the date. Its just pointless for these companies to not place a huge
focus on their quality of cleaning. We embraced a process driven approach to
having all cleanings double inspected as well as supporting the field with quality
inspectors who drive the quality assurance of a Ready SET Maids house cleaning.
This is so very simple but most do not embrace the process of just inspecting
what you expect, in this case very literally.
16. WE MADE IT REALLY EASY…
• We have made it simply and easy for you to come to readysetmaids.com pick
your service, select your regular rotation or one time, choose your add-ons and
simply schedule your maid service Houston. You can see all our overall reviews as
well as read sample reviews and see what is included in your service. No guess
work or wasting your time with in home quotes, multiple phones calls. You can do
all this in literally less than 60 seconds if you want or most definitely within 5
minutes.
• Then you kick off those shoes, put up your feet and take 5 minutes to enjoy your
beautifully cleaned home
17. CONTACT US
FOR ALL YOUR MAID AND HOUSEKEEPING NEEDS
• Readystmaids.com
• 832-939-4500
• info@readysetmaids.com