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 one-by-one.uk
Amgueddfa Cymru - National Museum Wales
National Museums Scotland
National Army Museum
Royal Pavilion & Museums Brighton and Hove
Derby Museums Trust
Museum of London
Museums Association
Association of Independent Museums
Arts Council England
Museum Development Network
Culture24
School of Museum Studies, and CAMEo (Research Institute for
Cultural and Media Economies),University of Leicester
Institute for Employment Research, University of Warwick
Zanvyl Krieger School of Arts & Sciences,
Johns Hopkins University, US
Faculty of Art Design & Architecture, Monash University, Australia
Heritage Lottery Fund
National Museums Directors Conference
Collections Trust
Nesta
FutureLearn
Amgueddfa Cymru - National Museum Wales
National Museums Scotland
National Army Museum
Royal Pavilion & Museums Brighton and Hove
Derby Museums Trust
Museum of London
Museums Association
Association of Independent Museums
Arts Council England
Museum Development Network
Culture24
School of Museum Studies, and CAMEo (Research Institute for
Cultural and Media Economies),University of Leicester
Institute for Employment Research, University of Warwick
Zanvyl Krieger School of Arts & Sciences,
Johns Hopkians University, US
Faculty of Art Design & Architecture, Monash University, Australia
Heritage Lottery Fund
National Museums Directors Conference
Collections Trust
Nesta
FutureLearn
Amgueddfa Cymru - National Museum Wales
National Museums Scotland
National Army Museum
Royal Pavilion & Museums Brighton and Hove
Derby Museums Trust
Museum of London
Museums Association
Association of Independent Museums
Arts Council England
Museum Development Network
Culture24
School of Museum Studies, and CAMEo (Research Institute for
Cultural and Media Economies),University of Leicester
Institute for Employment Research, University of Warwick
Zanvyl Krieger School of Arts & Sciences,
Johns Hopkins University, US
Faculty of Art Design & Architecture, Monash University, Australia
Heritage Lottery Fund
National Museums Directors Conference
Collections Trust
Nesta
FutureLearn
Amgueddfa Cymru - National Museum Wales
National Museums Scotland
National Army Museum
Royal Pavilion & Museums Brighton and Hove
Derby Museums Trust
Museum of London
Museums Association
Association of Independent Museums
Arts Council England
Museum Development Network
Culture24
School of Museum Studies, and CAMEo (Research Institute for
Cultural and Media Economies),University of Leicester
Institute for Employment Research, University of Warwick
Zanvyl Krieger School of Arts & Sciences,
Johns Hopkins University, US
Faculty of Art Design & Architecture, Monash University, Australia
Heritage Lottery Fund
National Museums Directors Conference
Collections Trust
Nesta
FutureLearn
Amgueddfa Cymru - National Museum Wales
National Museums Scotland
National Army Museum
Royal Pavilion & Museums Brighton and Hove
Derby Museums Trust
Museum of London
Museums Association
Association of Independent Museums
Arts Council England
Museum Development Network
Culture24
School of Museum Studies, and CAMEo (Research Institute for
Cultural and Media Economies),University of Leicester
Institute for Employment Research, University of Warwick
Zanvyl Krieger School of Arts & Sciences,
Johns Hopkins University, US
Faculty of Art Design & Architecture, Monash University, Australia
Heritage Lottery Fund
National Museums Directors Conference
Collections Trust
Nesta
FutureLearn
Amgueddfa Cymru - National Museum Wales
National Museums Scotland
National Army Museum
Royal Pavilion & Museums Brighton and Hove
Derby Museums Trust
Museum of London
Museums Association
Association of Independent Museums
Arts Council England
Museum Development Network
Culture24
School of Museum Studies, and CAMEo (Research Institute for
Cultural and Media Economies),University of Leicester
Institute for Employment Research, University of Warwick
Zanvyl Krieger School of Arts & Sciences,
Johns Hopkins University, US
Faculty of Art Design & Architecture, Monash University, Australia
Heritage Lottery Fund
National Museums Directors Conference
Collections Trust
Nesta
FutureLearn
Amgueddfa Cymru - National Museum Wales
National Museums Scotland
National Army Museum
Royal Pavilion & Museums Brighton and Hove
Derby Museums Trust
Museum of London
Museums Association
Association of Independent Museums
Arts Council England
Museum Development Network
Culture24
School of Museum Studies, and CAMEo (Research Institute for
Cultural and Media Economies),University of Leicester
Institute for Employment Research, University of Warwick
Zanvyl Krieger School of Arts & Sciences,
Johns Hopkins University, US
Faculty of Art Design & Architecture, Monash University, Australia
Heritage Lottery Fund
National Museums Directors Conference
Collections Trust
Nesta
FutureLearn
Amgueddfa Cymru - National Museum Wales
National Museums Scotland
National Army Museum
Royal Pavilion & Museums Brighton and Hove
Derby Museums Trust
Museum of London
Museums Association
Association of Independent Museums
Arts Council England
Museum Development Network
Culture24
School of Museum Studies, and CAMEo (Research Institute for
Cultural and Media Economies),University of Leicester
Institute for Employment Research, University of Warwick
Zanvyl Krieger School of Arts & Sciences,
Johns Hopkins University, US
Faculty of Art Design & Architecture, Monash University, Australia
Heritage Lottery Fund
National Museums Directors Conference
Collections Trust
Nesta
FutureLearn
Amgueddfa Cymru - National Museum Wales
National Museums Scotland
National Army Museum
Royal Pavilion & Museums Brighton and Hove
Derby Museums Trust
Museum of London
Museums Association
Association of Independent Museums
Arts Council England
Museum Development Network
Culture24
School of Museum Studies, and CAMEo (Research Institute for
Cultural and Media Economies),University of Leicester
Institute for Employment Research, University of Warwick
Zanvyl Krieger School of Arts & Sciences,
Johns Hopkins University, US
Faculty of Art Design & Architecture, Monash University, Australia
Heritage Lottery Fund
National Museums Directors Conference
Collections Trust
Nesta
FutureLearn
1
Needs
Museum people need:
Museum people need:
Clear, consistent and widely recognised terms and
definitions around digital skills and literacies, but not a
single, set list;
Museum people need:
Clear, consistent and widely recognised terms and
definitions around digital skills and literacies, but not a
single, set list;
Support in recognising and then creating and enabling the
conditions needed for organisational change to happen
and thrive; and
Museum people need:
Clear, consistent and widely recognised terms and
definitions around digital skills and literacies, but not a
single, set list;
Support in recognising and then creating and enabling the
conditions needed for organisational change to happen
and thrive; and
Guidance, tools and resources to support them in building
their digital skills and literacy effectively.
2
Definitions
Capability
Literacy
Competency
‘How I
consider
digital’
Reflection
Best practice-based
Profession-focused
‘What I achieve
with digital’
Intention
Task-based
Context-focused
‘What I do
with digital’
Action
Tool-based
Activity-focused
MyDigitalSkills
MyMotivations
3
Principles
The museum sector’s approaches to understanding and
building digital skills need to be:
The museum sector’s approaches to understanding and
building digital skills need to be:
Person-centred, led by individuals’ needs rather than
technologies or other external drivers;
The museum sector’s approaches to understanding and
building digital skills need to be:
Person-centred, led by individuals’ needs rather than
technologies or other external drivers;
Purposeful and values-led, clearly related to organisational
missions; and
The museum sector’s approaches to understanding and
building digital skills need to be:
Person-centred, led by individuals’ needs rather than
technologies or other external drivers;
Purposeful and values-led, clearly related to organisational
missions; and
Nuanced and contextualised – helping people understand
and relate skills to their own practice and setting.
MyPerspectives
4
Conditions
VISION
LEADERSHIP
PROCESS
CULTURE
PEOPLE
VISION
LEADERSHIP
PROCESS
CULTURE
PEOPLE
Value digital thinking in museums through institutional visioning
processes. [Derby Museums]
VISION
LEADERSHIP
PROCESS
CULTURE
PEOPLE
Value digital thinking in museums through institutional visioning
processes. [Derby Museums]
Share digital leadership in museums through collaborative and
distributive models of working [National Army Museum /
Museum of London]
VISION
LEADERSHIP
PROCESS
CULTURE
PEOPLE
Value digital thinking in museums through institutional visioning
processes. [Derby Museums]
Share digital leadership in museums through collaborative and
distributive models of working [National Army Museum /
Museum of London]
Adapt digital capability in museums through context-based and
person-centred business processes [National Museums Scotland]
VISION
LEADERSHIP
PROCESS
CULTURE
PEOPLE
Value digital thinking in museums through institutional visioning
processes. [Derby Museums]
Share digital leadership in museums through collaborative and
distributive models of working [National Army Museum /
Museum of London]
Adapt digital capability in museums through context-based and
person-centred business processes [National Museums Scotland]
Leverage digital knowledge capital in museums through the
cultivation of communities of practice. [National Museum Wales]
Value digital thinking in museums through institutional visioning
processes. [Derby Museums]
Share digital leadership in museums through collaborative and
distributive models of working [National Army Museum /
Museum of London]
Adapt digital capability in museums through context-based and
person-centred business processes [National Museums Scotland]
Leverage digital knowledge capital in museums through the
cultivation of communities of practice. [National Museum Wales]
Build digital confidence in museums through creative agency of
the workforce. [Royal Pavilion Museum Brighton & Hove]
 one-by-one.uk

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One by One: Building Digitally Confident Museums [SUMMARY]

  • 2.
  • 3.
  • 4.
  • 5.
  • 6.
  • 7.
  • 8.
  • 9. Amgueddfa Cymru - National Museum Wales National Museums Scotland National Army Museum Royal Pavilion & Museums Brighton and Hove Derby Museums Trust Museum of London Museums Association Association of Independent Museums Arts Council England Museum Development Network Culture24 School of Museum Studies, and CAMEo (Research Institute for Cultural and Media Economies),University of Leicester Institute for Employment Research, University of Warwick Zanvyl Krieger School of Arts & Sciences, Johns Hopkins University, US Faculty of Art Design & Architecture, Monash University, Australia Heritage Lottery Fund National Museums Directors Conference Collections Trust Nesta FutureLearn
  • 10. Amgueddfa Cymru - National Museum Wales National Museums Scotland National Army Museum Royal Pavilion & Museums Brighton and Hove Derby Museums Trust Museum of London Museums Association Association of Independent Museums Arts Council England Museum Development Network Culture24 School of Museum Studies, and CAMEo (Research Institute for Cultural and Media Economies),University of Leicester Institute for Employment Research, University of Warwick Zanvyl Krieger School of Arts & Sciences, Johns Hopkians University, US Faculty of Art Design & Architecture, Monash University, Australia Heritage Lottery Fund National Museums Directors Conference Collections Trust Nesta FutureLearn
  • 11. Amgueddfa Cymru - National Museum Wales National Museums Scotland National Army Museum Royal Pavilion & Museums Brighton and Hove Derby Museums Trust Museum of London Museums Association Association of Independent Museums Arts Council England Museum Development Network Culture24 School of Museum Studies, and CAMEo (Research Institute for Cultural and Media Economies),University of Leicester Institute for Employment Research, University of Warwick Zanvyl Krieger School of Arts & Sciences, Johns Hopkins University, US Faculty of Art Design & Architecture, Monash University, Australia Heritage Lottery Fund National Museums Directors Conference Collections Trust Nesta FutureLearn
  • 12. Amgueddfa Cymru - National Museum Wales National Museums Scotland National Army Museum Royal Pavilion & Museums Brighton and Hove Derby Museums Trust Museum of London Museums Association Association of Independent Museums Arts Council England Museum Development Network Culture24 School of Museum Studies, and CAMEo (Research Institute for Cultural and Media Economies),University of Leicester Institute for Employment Research, University of Warwick Zanvyl Krieger School of Arts & Sciences, Johns Hopkins University, US Faculty of Art Design & Architecture, Monash University, Australia Heritage Lottery Fund National Museums Directors Conference Collections Trust Nesta FutureLearn
  • 13. Amgueddfa Cymru - National Museum Wales National Museums Scotland National Army Museum Royal Pavilion & Museums Brighton and Hove Derby Museums Trust Museum of London Museums Association Association of Independent Museums Arts Council England Museum Development Network Culture24 School of Museum Studies, and CAMEo (Research Institute for Cultural and Media Economies),University of Leicester Institute for Employment Research, University of Warwick Zanvyl Krieger School of Arts & Sciences, Johns Hopkins University, US Faculty of Art Design & Architecture, Monash University, Australia Heritage Lottery Fund National Museums Directors Conference Collections Trust Nesta FutureLearn
  • 14. Amgueddfa Cymru - National Museum Wales National Museums Scotland National Army Museum Royal Pavilion & Museums Brighton and Hove Derby Museums Trust Museum of London Museums Association Association of Independent Museums Arts Council England Museum Development Network Culture24 School of Museum Studies, and CAMEo (Research Institute for Cultural and Media Economies),University of Leicester Institute for Employment Research, University of Warwick Zanvyl Krieger School of Arts & Sciences, Johns Hopkins University, US Faculty of Art Design & Architecture, Monash University, Australia Heritage Lottery Fund National Museums Directors Conference Collections Trust Nesta FutureLearn
  • 15. Amgueddfa Cymru - National Museum Wales National Museums Scotland National Army Museum Royal Pavilion & Museums Brighton and Hove Derby Museums Trust Museum of London Museums Association Association of Independent Museums Arts Council England Museum Development Network Culture24 School of Museum Studies, and CAMEo (Research Institute for Cultural and Media Economies),University of Leicester Institute for Employment Research, University of Warwick Zanvyl Krieger School of Arts & Sciences, Johns Hopkins University, US Faculty of Art Design & Architecture, Monash University, Australia Heritage Lottery Fund National Museums Directors Conference Collections Trust Nesta FutureLearn
  • 16. Amgueddfa Cymru - National Museum Wales National Museums Scotland National Army Museum Royal Pavilion & Museums Brighton and Hove Derby Museums Trust Museum of London Museums Association Association of Independent Museums Arts Council England Museum Development Network Culture24 School of Museum Studies, and CAMEo (Research Institute for Cultural and Media Economies),University of Leicester Institute for Employment Research, University of Warwick Zanvyl Krieger School of Arts & Sciences, Johns Hopkins University, US Faculty of Art Design & Architecture, Monash University, Australia Heritage Lottery Fund National Museums Directors Conference Collections Trust Nesta FutureLearn
  • 17. Amgueddfa Cymru - National Museum Wales National Museums Scotland National Army Museum Royal Pavilion & Museums Brighton and Hove Derby Museums Trust Museum of London Museums Association Association of Independent Museums Arts Council England Museum Development Network Culture24 School of Museum Studies, and CAMEo (Research Institute for Cultural and Media Economies),University of Leicester Institute for Employment Research, University of Warwick Zanvyl Krieger School of Arts & Sciences, Johns Hopkins University, US Faculty of Art Design & Architecture, Monash University, Australia Heritage Lottery Fund National Museums Directors Conference Collections Trust Nesta FutureLearn
  • 18.
  • 19.
  • 20.
  • 21.
  • 22.
  • 23.
  • 24.
  • 25.
  • 26.
  • 27.
  • 29.
  • 31. Museum people need: Clear, consistent and widely recognised terms and definitions around digital skills and literacies, but not a single, set list;
  • 32. Museum people need: Clear, consistent and widely recognised terms and definitions around digital skills and literacies, but not a single, set list; Support in recognising and then creating and enabling the conditions needed for organisational change to happen and thrive; and
  • 33. Museum people need: Clear, consistent and widely recognised terms and definitions around digital skills and literacies, but not a single, set list; Support in recognising and then creating and enabling the conditions needed for organisational change to happen and thrive; and Guidance, tools and resources to support them in building their digital skills and literacy effectively.
  • 34.
  • 36.
  • 37. Capability Literacy Competency ‘How I consider digital’ Reflection Best practice-based Profession-focused ‘What I achieve with digital’ Intention Task-based Context-focused ‘What I do with digital’ Action Tool-based Activity-focused MyDigitalSkills
  • 39.
  • 41.
  • 42. The museum sector’s approaches to understanding and building digital skills need to be:
  • 43. The museum sector’s approaches to understanding and building digital skills need to be: Person-centred, led by individuals’ needs rather than technologies or other external drivers;
  • 44. The museum sector’s approaches to understanding and building digital skills need to be: Person-centred, led by individuals’ needs rather than technologies or other external drivers; Purposeful and values-led, clearly related to organisational missions; and
  • 45. The museum sector’s approaches to understanding and building digital skills need to be: Person-centred, led by individuals’ needs rather than technologies or other external drivers; Purposeful and values-led, clearly related to organisational missions; and Nuanced and contextualised – helping people understand and relate skills to their own practice and setting.
  • 47.
  • 49.
  • 51. VISION LEADERSHIP PROCESS CULTURE PEOPLE Value digital thinking in museums through institutional visioning processes. [Derby Museums]
  • 52. VISION LEADERSHIP PROCESS CULTURE PEOPLE Value digital thinking in museums through institutional visioning processes. [Derby Museums] Share digital leadership in museums through collaborative and distributive models of working [National Army Museum / Museum of London]
  • 53. VISION LEADERSHIP PROCESS CULTURE PEOPLE Value digital thinking in museums through institutional visioning processes. [Derby Museums] Share digital leadership in museums through collaborative and distributive models of working [National Army Museum / Museum of London] Adapt digital capability in museums through context-based and person-centred business processes [National Museums Scotland]
  • 54. VISION LEADERSHIP PROCESS CULTURE PEOPLE Value digital thinking in museums through institutional visioning processes. [Derby Museums] Share digital leadership in museums through collaborative and distributive models of working [National Army Museum / Museum of London] Adapt digital capability in museums through context-based and person-centred business processes [National Museums Scotland] Leverage digital knowledge capital in museums through the cultivation of communities of practice. [National Museum Wales]
  • 55. Value digital thinking in museums through institutional visioning processes. [Derby Museums] Share digital leadership in museums through collaborative and distributive models of working [National Army Museum / Museum of London] Adapt digital capability in museums through context-based and person-centred business processes [National Museums Scotland] Leverage digital knowledge capital in museums through the cultivation of communities of practice. [National Museum Wales] Build digital confidence in museums through creative agency of the workforce. [Royal Pavilion Museum Brighton & Hove]
  • 56.