Optus Business has partnered with PRM, a leading Australian cloud computing solutions company to offer professional services for the deployment of salesforce.com PRM is an Australian leader in Cloud Computing, PRM provide professional services around implementation, integration, product development and mobility solutions for a range of best-of-breed cloud computing technologies. Salesforce.com is the worldwide leader in on-demand Customer Relationship Management (CRM) services. Attribution: PRM Cloud Solutions - Optus http://www.optus.com.au/dafiles/OBCA/downloads/Professional_Services_for_SalesForce.pdf

1. OPTUS BUSINESS MOBILE
Professional services
FOR salesforce.com
Optus Business has partnered with PRM, a leading Australian cloud computing solutions company to offer
professional services for the deployment of salesforce.com
PROFESSIONAL SERVICES
We understand planning and implementing a Customer Relationship Management (CRM) solution can be a significant undertaking, so we
offer a range of Consulting, Integration and Training services for your IT department that lightens the workload for deploying salesforce.
com, freeing staff to focus on their daily work.
> Consulting
Our experts provide the strategic guidance and hands-on expertise needed to make your CRM initiative a success. Regardless of
whether you are creating your first CRM system, replacing an existing system, or customising an existing salesforce.com deployment,
there is guidance and support services to suit your organisation.
> Integration and configuration
We understand the importance of integrating business processes across your applications. Our team can help integrate new
applications with existing infrastructure and configure your salesforce.com environment to meet your exact business requirements.
> Training
We offer training services to help maximise your investment and minimise ongoing support costs.
POTENTIAL benefits
> Select the most appropriate solution for your business > Configure salesforce.com to meet specific business
> Implement with an existing solution to fit requirements requirements
> Integrate with existing business tools and infrastructure > Mobilise your application for Apple® iPhone™,
BlackBerry® and Windows Mobile®.
To find out how our salesforce.com professional services can help your business reduce the cost and complexity
of implementation contact your Optus Account Manager or call 1300841 257.

2. ABOUT PRM
An Australian leader in Cloud Computing, PRM provide professional services around implementation,
CLOUD COMPUTING
integration, product development and mobility solutions for a range of best-of-breed cloud computing
technologies including Google and Salesforce.com.
ABOUT SALESFORCE.COM
Salesforce.com is the worldwide leader in on-demand Customer Relationship Management (CRM)
services. More companies trust their vital customer and sales data to salesforce.com than any other
on-demand CRM company in the world.
terms and conditions
Services must be scheduled a minimum of 10 business days before the date of implementation or attendance. Services are billed by Optus
but provided by PRM. Optus does not make any warranty or representation regarding the performance of PRM for these services. To the
extent permitted by law, when you purchase any of these Services, you agree that you will not make a claim against Optus in respect to
services provided by PRM Australia. Offer available until withdrawn.
SingTel Optus Pty Limited ABN 90 052 833 208 trading as Optus Communications, 1 Lyonpark Road, Macquarie Park NSW 2113, Australia. Optus, the Optus logo, Optus Evolve and ‘yes’ are
trademarks of SingTel Optus Pty Limited. Optus Communications’ services are provided by Optus Networks Pty Limited ABN 92 008 570 330 and Optus Mobile Pty Limited ABN 65 054 365 696.
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