The document discusses how an individual's image is shaped by both internal and external factors and provides strategies for improving one's image. It notes that an individual's internal image, including their attitude, thinking patterns, beliefs, and confidence, determines how they project themselves externally through their dressing, grooming, body language, and tone of voice. The document recommends individuals understand their personality and thinking patterns, change any limiting beliefs, and ensure internal and external alignment in order to improve their image and increase their chances of success.

1. Image 360
ARE YOU A BRAND IN YOUR COMPANY?

2. What is an Image
 How do you project yourself to others
 How Others perceive you
 Situation Based

3. Importance of Image
 Your Success Depends entirely on it
 Your relationship depends on it.
 Charisma depends on it
 Better your image, Better is your marketability
 Your image speaks first. Then your skills.
 People judge you based on image than your skills

4. How Do you Project Yourself?
YOUR IMAGE IS INSIDE OUT. WHAT YOU ARE INSIDE IS WHAT YOU ARE
OUTSIDE. THE SAME GOES IN REVERSE ALSO.

5. Classification of Image
 Internal
 External

6. Internal Image
 Your Attitude -Your Attitude determines your altitude
 Confidence
 Your beliefs
 Your Thinking Patters
 The words you use to think

7. Internal Image
 Your Attitude
 Your Thinking Patters
 Your beliefs
 Confidence
 The words you use to think
 The words you use to speak
 Congruence
 Your relationship with others
 Your relation ship with yourself

8. External Image
 External
 Dressing
 Grooming
 Body Language
 Voice and Tone

9. External Image
 External
 Dressing
 Grooming
 Body Language
 Voice and Tone

10. Your Attitude -
 determines your altitude
 How to change your attitude
 Know your personality first
 Know your thinking pattern and beliefs
 Change your Thinking Pattern
 In turn change your belief
 In turn increase your confidence
 Being in harmony (internal/external )
 Increase your rate of success in anything you do

11. How to know your personality
 Ask yourself first
 Ask people around you
 Ask people closer to you (Friends, relatives, etc.)
 Ask your employer/boss
 Ask your subordinates
 Ask people around you with who you have not interacted much
 Ask your enemies or people who you don’t like
 Ask people who don’t like you
 Ask yourself again
 Exercise

12. Know your thinking Pattern
 Ask yourself first
 Pause frequently and observe what you think
 Write down your fears
 Write down what is limiting you from achieving your goal
 Exercise

13. Change your thinking Pattern
 Correlate your limitations, fears, your goals and with your thought process
 Devise a strategy to remove the limitations, fears
 Decide to use only thoughts which will have progressive impact on you
 Decide to use only words and sentences which will give progression in your
life and career
 Once made the decision, commit to the decision 100%.
 Whatever happens, never move away from your commitment.

14. Being in Har-Money
 Harmony is relatively equals to lot of money and success
 Harmony is an essential part of success
 If you are in conflict within yourself, you cannot develop or be
sustain in any relationship, which turns into be a contacts
 Unless until you have no contacts, you will not get any help, will start
cribbing, will not grow, will feel isolated and depressed. You cannot
project a positive image.

15. How to know whether you are in
conflict with yourself
 If you mind is always wandering
 Too much of thought process
 Always talking about things which has no context or benefits to the
self
 Engaging in activity which is unproductive
 Lower Self Esteem
 Engaging in activities which mind does not want
 Lack of motivation, goal or objectivity
 Feeling of being stuck in a place or situation
 Unable to make decisions or afraid of making decisions

16. How to resolve the conflict
 First take a resolution to resolve conflict within the self and with others
 Move away or detach from too much of emotions
 Taking responsibility for our own action instead of blaming others
 Talk positive about others even in their absense
 Look at yourself as an outsider, if required just laugh at you for being like
that.
 Understand the result is only a feedback.
 Organize yourself by writing the tasks/goal you want to achieve in your
career / life in a place visible to you
 Write down the tasks and the schedule for each day and follow it holistically
 We will play games on conflict resolution & your personality traits

17. Conflict Resolutions –
Games/Activities
 Activity 1=
 You have a project which is delayed due to some reasons. You have about 10 days to
deliver the project, which normally takes 30 days. The project is already ran out of
budget and the organization refused to increase the resources. Adding to that, for
one of the technology used in the project, for which resource is very rare to find and
the resource is absconding for some time.
 You are unable to find the alternative resource and there is not enough time to train
the other resource. Somehow with struggle, you found a ok resource from some other
unit in Dubai, who has some knowledge in that technology. You have not met the
resource or does not have spoken to him at all and does not have any idea of the
resource. You came to know from one of your subordinate who knows him, that he
has been searching for a job for sometime and may resign any time soon. Now, to
please the customer and ease the pressure, you decided to send him to onsite (USA)
so he can act as coordinator and will help you resolve problem. Management have
informed the customer about the resource visiting to the customer.
 There are so many escalations up & down, front & Back. The customer who is of high
repute threating to wind up the project. If not, he may even inform the media, since
the project is very critical for him and for his shareholders. Loosing the project may
cost the reputation of company and the impact will be sever.

18. Conflict Resolutions –
Games/Activities
 Now you as team to elect your CEO, PD,PM, SQA, Tester,
developers, architect, PMO and his team (a person to keep the log
of all the activities happening in the process).

19. Conflict Resolutions –
Games/Activities
 Adding to all the problems, you find that, the resource has not reached
 The client says you are lying to him to please him and decide to
take it to the senior most management.
 Senior most management decides not to trust you. They want to
track the project themselves. So they decide to have live video call
with you and with your team on regular intervals (every 1 hour,
eventually reduced to 30 minutes with you and 45 minutes with
entire team including your ceo (who is on vacation now- who has
asked you to handle the project. If project fails he will sack the
entire team)).

20. Conflict Resolutions –
Games/Activities
 Due to the pressure from top most management from client place, the ceo
has assigned a group of delegates from top management to help you.
 To understand the project and situation better, they want to review the
project thoroughly which will take 2 days of time. Moreover, the team
assigned by the CEO does not understand any of the technical aspects, its
complexity to learn quickly and rarity of the skills in the project. They will be in
touch with you on regular basis or whenever they get escalations from the
client.
 Now as a team, it is your responsibility to deliver the project on time,
successfully.

21. Conflict Resolutions –
Games/Activities
 Suddenly you come to know there are two holidays. One is hindu festival which
some of frustrated resources want to attend. One is a muslim festival which one
of your Muslim resource says he will not come.
 During the build, you you find some of the code is missing and there is no back
up available for it.
 Now build is on progress and the optical fiber cable which is necessary link
between your server, your client and your machine is down. You check with your
IT and they say they will not know when it will be up and it is down across India.
 Your client refuse to accept it and call it as an excuse.
 The senior delegates refuse to help you since they want to be safe. They say the
problem in the project should have been escalated to them in a month in
advance.

22. Conflict Resolutions –
Games/Activities
 Activity 2
 Role Play- two people together
 A person is to act as a facilitator
 A person to play the role of himself, with the person he is in conflict with and a judge. He
himself will be the judge of all the roles he plays.

23. Conflict Resolutions & Personality
Trait – Games/Activities
 Activity 3
 Role Play- two people together
 A person is to act as a facilitator
 A person to play the role of himself, with the person he is in conflict with and a judge. He
himself will be the judge of all the roles he plays.

24. Conflict Resolutions & Personality
Trait – Games/Activities
 Activity 4
 Prisoner’s Dilemma in Corporate environment
 4 Teams are split.
 Each time is asked to select a Manager
 Each team belongs to different department.
 Each asked to cooperate with each other to deliver a project.
 At the delivery of the project, the team which delivers the project successfully, the team
gets the allocated money as bonus

25. I am OK You are OK

26. Conflicting Styles
Assertive
behavior
Aggressive
behavior
Accommodating
style
Collaborating
style
Compromising
style
Avoiding
style
Forcing
style
Passive
behavior
High concern
for others’
needs
Low concern
for others’
needs
High concern
for own
needs
I’m
not OK —
You’re OK
I’m OK —
You’re OK
I’m
not OK —
You’re not OK
I’m OK —
You’re not OK

27. Interpersonal Relationship &
Personality Trait – Games/Activities
 Activity 4
 Prisoner’s Dilemma in Corporate environment
 Each team has different choice.
 Fully cooperate with other three teams and share the bonus money but don’t get
promoted and have to share all the credits
 Mess up the entire delivery so no one takes any money
 Mess up other teams but deliver it by themselves so the individual team takes all
the money, get promoted and take all the credit
 The team does not need to reveal their decision to other teams during the game.

28. Activities to Achieve your goals
 Write down your goals with the deadline to achieve those goals
 Every night before going to the bed, run a movie of you achieving
your goals.
 See your self in different situations and context how you feel
achieving those goals.
 After waking up in the morning, think about what is needed to
achieve your goals, like what behavioural / environmental changes
you need to do.
 Think about what is pulling you back and find out how to clear the
blocks.
 Once you find the blocks, work on removing those blocks.

29. Thank you