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Competitiveness and Globalization
Change Acceleration Management




             ORGANIZATIONAL
          CHANGE and IMPROVEMENT
      Business Transformation Practices in Latin America




                                               Rod Biasca
                                               Año 2006
Temario




                                                       BUSINESS
                                                       RENEWAL
                                                       A new subject?


                            ASSESSMENT
                                                       BIASCA’S MODEL
                           INNOVATION                  A three-step approach
                             EXECUTION




                                                       BIBLIOGRAPHY
                                                       Books and Web Sites



                                                       DEBATE
                                                       Discussions


Business Transformation. Latin American Experiences.                           R. Biasca
Introducción




                                                       COMPETITIVENESS

                                                        IN THE WORLD




Business Transformation. Latin American Experiences.                     R. Biasca
WORLD COMPETITIVENESS SCOREBOARD

                 World Economic Forum                                                  IMD
                                  Country              Ranking             Country           Ranking
                                                        2004                                  2004

                 Finland                                 1       Finland                       8
                 USA                                     2       USA                           1
                 Chile                                   22      Chile                         26
                 Spain                                   23      Cataluña                      27
                                                                 Spain                         31
                 China                                   46      Zhejiang                      19
                                                                 China                         24
                 Mexico                                  48      Mexico                        56
                 India                                   55      India                         34
                 Brazil                                  57      Sao Paulo                     47
                                                                 Brazil                        53
                 Colombia                               64       Colombia                     41
                 Peru                                    67
                 Argentina                               74      Argentina                    59*
                 Venezuela                               85      Venezuela                     60
                 Paraguay                               100
                 Total                                  104                                    60
                                                                 * No.   30 in 1998.
Change Management. Latin American Experiences.                                                         R. Biasca
ANALYSIS

                                                    PROPOSALS

                                                       ACTION




                          ONE FRAMEWORK:

                           Biasca´s Model




Chamber of the Americas                     R. Biasca & Associates Inc.
Business Transformation
               Analogy

 MEDICINE                 ORGANIZATION


 DIAGNOSIS                   ANALYSIS




PRESCRIPTION                   IDEAS




  THERAPY                     ACTION


                CONTRIBUTIONS:
                 •   INTERDISCIPLINARY APPROACH

                 • HOLISTIC, PRACTICAL INTEGRATION
                OF CONCEPTS AND FADS
Competitive Position Assessment

   How much change is needed?
Rod is 5 ft 10’’ tall and weights 190 lb
               Question:
         Is he fat?
         If you think so,
 estimate the overweight
Answer with a number (number
of pounds, if he is OK say 0 lb)
Question:
                             Estimate the Overweight




Estimate your risk of diseases
by using these interactive
calculators.
 • BMI calculator
 • Heart disease risk calculator
 • Skin type calculator
 • Target heart rate calculator

Determine your health status by using this
interactive self-assessment
Personal Health Scorecard
Diagnosis.


                                                       Competitive
                                                         Position
                                                       Assessment




                       Not         Available Time Decreases
                                                                            Competitive
                       Competitive
               “Sick” Organization                                   “Healthy” Organization
               (Maximum deterioration,                               (No deterioration, only needs to
               lack of Competitiveness)                              maintain its competitiveness)



                                                 CONTRIBUTIONS

                                                  •     PRECISE COMPETITIVE ASSESSMENT.

                                                  •     PERIOD OF TIME AVAILABLE FOR THE
                                                        CHANGE.


Business Transformation. Latin American Experiences.                                       R. Biasca & Associates Inc.
The Innovation Formula




                 WHICH ARE THE PROPOSALS?

                                   The Innovation Formula




Change Management. Latin American Experiences               R. Biasca
E (Strategy)
R (Restructuring: Processes,
Organization, Infrastructure)
A (Management)
Énfasis en:
T (Tecnologia)
P (Productivity, Quality, Time)
$ (Financial and legal structure)
Innovation Formula




                                        ?                               ?

                                                       Proposals?

                                                       CONTRIBUTIONS

                                                        • GENERAL INNOVATION FORMULA
                                                       C = a (R + E + A + T + P + $)

                                                        • DIFFERENT RECOMENDATIONS ACCORDING
                                                       TO THE COMPETITIVE POSITION.

Business Transformation. Latin American Experiences.                          R. Biasca & Associates Inc.
Execution




                                                ACTION
            Implement ideas to obtain different results




Change Management. Latin American Experiences            R. Biasca
Execution




     The reality
      •     Low organization life (average is less than 50 years).

      •     Improvement efforts are not successful (more than 50% fail).

      •  No shortage of ideas (1,700 business books are published per
         year
     only in the US).
                                            CONTRIBUTIONS

                                             • ACTION STEPS ARE DEFINED FOR CONTINUOUS
                                            AND DISCONTINUOUS CHANGE TO AVOID FAILURES.

                                             • CULTURAL DIFFERENCES BETWEEN COUNTRIES
                                            AND REGIONS ARE CONSIDERED.



Business Transformation. Latin American Experiences.                     R. Biasca & Associates Inc.
La Acción




Change Management. Experiencias en Latinoamérica   R. Biasca
G. Hofstede y O. Stevens


              CULTURAL DIFFERENCES

Power Distribution




Uncertainty Tolerance




Individualism




Materialism
Mientras que el deporte nos divierte
tanto que nos puede hacer olvidar
hasta de comer y dormir. Por el
contrario, todos coincidimos en que el
trabajo no siempre es tan placentero
como quisiéramos.
Synthesis




                                                       SYNTHESIS




Business Transformation. Latin American Experiences.               R. Biasca
Synthesis. The basic concept.




                                                         BASIC Concept



                                                      ADJUST
                                                    TO IMPROVE
                                                  COMPETITIVENES
                                                         S


                                                               Has more than 50 labels.

                                                               There is lack of competitiveness in Latin America




Business Transformation. Experiences in Latin America.                                               R. Biasca
MORE INFORMATION
       Visit the bilingual Web site!

               http://www.biasca.com

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Biasca's Model for Organizational Change and Improvement

  • 1. Competitiveness and Globalization Change Acceleration Management ORGANIZATIONAL CHANGE and IMPROVEMENT Business Transformation Practices in Latin America Rod Biasca Año 2006
  • 2. Temario BUSINESS RENEWAL A new subject? ASSESSMENT BIASCA’S MODEL INNOVATION A three-step approach EXECUTION BIBLIOGRAPHY Books and Web Sites DEBATE Discussions Business Transformation. Latin American Experiences. R. Biasca
  • 3. Introducción COMPETITIVENESS IN THE WORLD Business Transformation. Latin American Experiences. R. Biasca
  • 4. WORLD COMPETITIVENESS SCOREBOARD World Economic Forum IMD Country Ranking Country Ranking 2004 2004 Finland 1 Finland 8 USA 2 USA 1 Chile 22 Chile 26 Spain 23 Cataluña 27 Spain 31 China 46 Zhejiang 19 China 24 Mexico 48 Mexico 56 India 55 India 34 Brazil 57 Sao Paulo 47 Brazil 53 Colombia 64 Colombia 41 Peru 67 Argentina 74 Argentina 59* Venezuela 85 Venezuela 60 Paraguay 100 Total 104 60 * No. 30 in 1998. Change Management. Latin American Experiences. R. Biasca
  • 5. ANALYSIS PROPOSALS ACTION ONE FRAMEWORK: Biasca´s Model Chamber of the Americas R. Biasca & Associates Inc.
  • 6. Business Transformation Analogy MEDICINE ORGANIZATION DIAGNOSIS ANALYSIS PRESCRIPTION IDEAS THERAPY ACTION CONTRIBUTIONS: • INTERDISCIPLINARY APPROACH • HOLISTIC, PRACTICAL INTEGRATION OF CONCEPTS AND FADS
  • 7. Competitive Position Assessment How much change is needed?
  • 8. Rod is 5 ft 10’’ tall and weights 190 lb Question: Is he fat? If you think so, estimate the overweight Answer with a number (number of pounds, if he is OK say 0 lb)
  • 9. Question: Estimate the Overweight Estimate your risk of diseases by using these interactive calculators. • BMI calculator • Heart disease risk calculator • Skin type calculator • Target heart rate calculator Determine your health status by using this interactive self-assessment Personal Health Scorecard
  • 10.
  • 11. Diagnosis. Competitive Position Assessment Not Available Time Decreases Competitive Competitive “Sick” Organization “Healthy” Organization (Maximum deterioration, (No deterioration, only needs to lack of Competitiveness) maintain its competitiveness) CONTRIBUTIONS • PRECISE COMPETITIVE ASSESSMENT. • PERIOD OF TIME AVAILABLE FOR THE CHANGE. Business Transformation. Latin American Experiences. R. Biasca & Associates Inc.
  • 12. The Innovation Formula WHICH ARE THE PROPOSALS? The Innovation Formula Change Management. Latin American Experiences R. Biasca
  • 13.
  • 19.
  • 20. $ (Financial and legal structure)
  • 21. Innovation Formula ? ? Proposals? CONTRIBUTIONS • GENERAL INNOVATION FORMULA C = a (R + E + A + T + P + $) • DIFFERENT RECOMENDATIONS ACCORDING TO THE COMPETITIVE POSITION. Business Transformation. Latin American Experiences. R. Biasca & Associates Inc.
  • 22. Execution ACTION Implement ideas to obtain different results Change Management. Latin American Experiences R. Biasca
  • 23. Execution The reality • Low organization life (average is less than 50 years). • Improvement efforts are not successful (more than 50% fail). • No shortage of ideas (1,700 business books are published per year only in the US). CONTRIBUTIONS • ACTION STEPS ARE DEFINED FOR CONTINUOUS AND DISCONTINUOUS CHANGE TO AVOID FAILURES. • CULTURAL DIFFERENCES BETWEEN COUNTRIES AND REGIONS ARE CONSIDERED. Business Transformation. Latin American Experiences. R. Biasca & Associates Inc.
  • 24. La Acción Change Management. Experiencias en Latinoamérica R. Biasca
  • 25. G. Hofstede y O. Stevens CULTURAL DIFFERENCES Power Distribution Uncertainty Tolerance Individualism Materialism
  • 26. Mientras que el deporte nos divierte tanto que nos puede hacer olvidar hasta de comer y dormir. Por el contrario, todos coincidimos en que el trabajo no siempre es tan placentero como quisiéramos.
  • 27. Synthesis SYNTHESIS Business Transformation. Latin American Experiences. R. Biasca
  • 28. Synthesis. The basic concept. BASIC Concept ADJUST TO IMPROVE COMPETITIVENES S Has more than 50 labels. There is lack of competitiveness in Latin America Business Transformation. Experiences in Latin America. R. Biasca
  • 29.
  • 30. MORE INFORMATION Visit the bilingual Web site! http://www.biasca.com