Freshdesk multi product support

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Girish Mathrubootham

Negócios Tecnologia

Multi Product Support
Supporting multiple products with Freshdesk

Conﬁguring Multi-Product Settings

Everything you need
is under
Admin > Multiple
Products

Each Product has its own
settings

Add as many
Products as you like

Email Settings
A separate
support email address for
each product

and a unique
forwarding
address

Portal Settings
Custom Portal URL

Top level Forum & Solution
categories for each product

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