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Designing UX for the Internet of Things
- 1. Designing Interaction for the Internet of Things Fahim Kawsar Bell Labs
- 2. “This talk is about Consumer IoT”
- 3. 1 2 3 Users Connected Objects Web Services Data Management Platforms Focus of the Talk Consumer IoT
- 4. “A computationally instrumented tangible object with an established purpose that augments human perception and is aware of its operational situations and capable of providing supplementary services without compromising its original appearance and interaction metaphor significantly.” (Kawsar, 2007) Mediacup Beigl 1999 Intelligent Spoon Ishii 1997 Ambient Device 2004 Aware Mirror Fujinami 2004 Smart Furniture Tokuda 2004 Intelligent Spoon Selker 2004 Smart Objects Perceptual Augmentation Connectivity Situational Awareness Supplementary Services Smart Objects are the Building Blocks of Consumer IoT
- 5. Form factor and interaction consistency need to be maintained.
- 6. Ubicomp 2005, Soc-EUSAI 2005, IE 2007, MUM 2007, SIGAPP SAC 2006
- 10. Some Serious Applications Prevention of Knuckle Syndrome by Situated Feedback
- 11. Some Serious Applications Prevention of Adverse Drug Events
- 12. Interaction and User Interface
- 14. For managing smart objects and profiles For managing applications For administrating smart objects and applications GUI Interaction
- 15. Hard to Understand Conflicting Mental Model Missing Tangibility
- 18. TUI Interaction
- 20. Mobile Augmented Reality UI Interaction
- 21. Decomposition of the Interaction Space
- 22. 90 Spatial UI Interaction with Mobile Projector
- 23. Implications Introduces Fragmentation of Attention
- 24. Needs Better Hand Eye Co-ordination
- 25. 90 Spatial UI Interaction with Wearable Projector
- 26. Implications Introduces Fragmentation of Attention
- 27. What happened in the mean time…
- 29. There is an app for this..
- 30. Current IoT Interactions App Driven Object Centric Spatially Fixed Temporally Constrained
- 31. Human’s Interactions Activity Centric Spatially Distributed Temporally Dispersed
- 32. Direct Background Device Swarm One App One Service Reactive Model One App Few Identical Devices Reactive Model One App One Device Proactive Model One Experience Many Devices Intelligible Model • Why Partial: • No or little Understanding of Human Activity • A Lot of False Positives due to One Directional Sensing Scott Jenson’s UX Grid for IoT Reflective UX
- 35. Design with Purposeful Data • Understand User Intention • Offer Ranked Services • Put User at Control
- 36. Design with Activity Awareness • Offer Situated Guidance • Just In Time Information
- 37. Design for Opportunistic UI • Use Environment • Short Lived • Spontaneous
- 38. Design for Ambient Attention • Glanceable Display • Proxemic Interaction • Use in-situ Feedback
- 40. Design for Story Telling • Sense Making to Story Telling • Make it Social
- 41. Future : Intention Driven Reflective UX Mobile Sensing Trace Participatory Sensing Trace Spontaneous Personalised Adaptive Opportunistic Activity Aware Relevant Wearable Sensing Trace Environment Sensing Trace Behaviour Models 1 2 Reflective UX Web Services Connected Objects
- 42. Internet of Things Research @ Bell Labs Behaviour Modeling Smart Object Modeling Mobile Sensing Participatory Sensing Evolutionary Graph Real World SearchIndoor Localisation HCI Studies Pervasive Display Pervasive Privacy EF5 EF5 EF5 Novel Services For Retail Community Novel Services For Enterprise Community Novel Services For Urban Community
- 43. Thank You Fahim Kawsar @raswak eMail: fahim.kawsar@bell-labs.com