Design Transportation Services

1. Design Transportation … Transportation for the Future

3. About Us : Company History Design Transportation opened in 1989 with a single truck and a single driver. Twenty plus years later, Design has grown stronger and larger with 250 tractors and over 500- 53' air ride trailers. Design's success lies in its loyal drivers along with a commitment to excellent customer service and superior fleet management. By constantly developing new accounts to increase lane density, improving operating efficiency and enhancing equipment utilization, Design will continue to grow and prosper with the help of our drivers, staff, customers and vendors.

7. Customer Service At Design, customer service is paramount. We are focused on the importance of identifying and responding to each and every customer's unique requirements. Our emphasis today, tomorrow and always will be to pick up and deliver the freight entrusted to us safely and on-time, every time. As Design grows, so does opportunity. We are committed to providing superior service to our customers and business partners.

8. Customer Service DFW-Metro OFFICE NUMBERS Toll Free: 877-631-7217 Direct: 214-688-6900 Fax: 214-688-6901 Group email: [email_address] TX OK KS NE SD ND MN IA MO AR LA WI IL TN KY OH MI IN CA NV AZ OR NM UT CO ID WY WA MT MS FL AL GA SC NC VA WV ME DE NJ CT RI MA PA NY VT NH MD Northeast- Region Samantha Layne- Ext 6906 [email_address] NC, SC , OK, S. Texas, AR, Open Ext 6922 [email_address] Maria Nunez- CS Support Ext 6914 [email_address] Teri Wilkerson- CS Support Ext 6918 [email_address] West Coast/Colorado Region/CSR Manager Jeanette Nuñez ext 6920 [email_address] Midwest –Southeast/KS/MO/LA/TN/MS Region Sonya Lowe Ext-6916 [email_address] DFW-Metro: Adam Bailey: Ext. 6912 [email_address]

9. Our Drivers Are The Best Of The Best I have been here for 9 years, I plan on retiring here. I am able to make a living while maintaining a home life as well. Design is able to mix the two together in a way that does not make you feel like an OTR driver." Bob Evans-Company I came here as an O/O. After selling my truck I stayed on as a company driver. In my 42 years of driving I have found my ideal workplace. From the top to the bottom everything I have looked for in a company I have found here." William Turner-Company "As team drivers for Design, John has been here 14 years, with my 5th coming up. Design understands running out here 24/7 is hard and how important home time is. If there ever has been a problem they work with you, not against you. Our office and dispatch personnel are the best, you never fear going directly to them and you are always treated like a person, not a machine." Clovis & Tommie Allen- Team Ricky Sykes-Company I have been at Design for 8 years as a company driver. At Design starting new goals is not the end of the finish line, you can always start new ones. I am able to start new goals everyday, making my job less tedious of the typical day to day. I am one of the few drivers here that love to go to NYC and they send me anytime I ask. After 8 years I feel like a king on the throne and to do 8 or more until I retire will be nothing."

10. Technology/Communications Design Transportation utilizes proven technology to make sure both drivers and customers get the very best. Qualcomm systems increases our operating efficiency and constantly monitors our fleet and freight location. Design’s Fleet Management is highly trained to use the Omnitracs System to communicate directly with drivers. Load position updates every 30 minutes allow us to accurately estimate pick up and delivery times. Design will continue to enhance access to important information for our customers and drivers. Design Transportation recently updated software programs to TMW's Power Suite Transportation. Implementing this software has increased our abilities and efficiencies tremendously. Design also offers "eStat" through the use of this Web site allowing customers to access and track loads and acquire other information relative to their shipments. Design Transportation can engage in complete Electronic Data Interchange (EDI) with your company and we can handle 204’s, 214’s, 210’s as well as 990’s transactions and offer the potential for paperless transactions and we utilize Kleinschmit as our VAN.

11. Logistic Group At Design Transportation we understand what drives business today and that is Service. This was the reason we established our own in house Brokerage Department, to provide our customers the extra truck capacity when they need it. By utilizing our Brokerage Department for additional truck capacity your company can provide seamless service to your customer. We give you, our customer the ability to track and trace your loads as if they were being transported on Design trucks. With our vast network of quality partner carriers we have the ability to find the right carrier to fit your company’s transportation needs.

16. CONTACT INFORMATION Physical Address: Mailing Address 3818 Irving Blvd. PO Box 560686 Building Two Dallas, Texas 75356 Dallas, TX 75247 Toll Free: 800-614-8700 Local: 214-688-6992 Fax: 214-688-6975 Randy Hudson, CTB Brokerage Services [email_address] Meagan Lightfoot Brokerage Services [email_address]