This presentation was delivered on 1 December 2014 at the Foreign Trade Experts International Forum in Ningbo, China. There was about 40 Chinese companies in attendance and I shared the stage with experts from USA, Germany and Russia.
6. Republic of South Africa
• Roman-Dutch Law & 1996 Constitution
• National + 9 Provincial Governments
• Population: 53 million + 5 million foreign
• GDP: US$ 350.6 billion; US$ 6,617.91
• Currency: $1 = R 11 Rand (ZAR)
• Time Zone: GMT+2
• Internet: *.za e.g. www.wechat.co.za
7. Key Industries
• Mining (Platinum, Chromium)
• Automobile Assembly, Metal working
• Machinery, Iron & Steel
• Textiles, Chemicals
• Fertilisers, Foodstuffs
• Energy (Coal, Nuclear)
8. Business Culture & Taboos
• Trust During
Meetings (eye
contact)
• Appointments
• Dress Code
• Gifts to Your
Hostess
• Respect for Elders
11. Twin-Sister Cities:
Ningbo & Port Elizabeth
• Deputy Mayor of Ningbo,
Hong Jia Xiang meets
Mayor Ben Fihla in 2013
• Promoting export
opportunities in Ningbo:
ECDC Ningbo team of
Doris Wang & Louis Zheng
with Zodwa Kepeyi
12. Set-up Company in South Africa
• Company Registration Fee: 100 RMB!!
• Black Economic Empowerment (BEE)
• Government: Eastern Cape Development
Corporation (ECDC), Industrial
Development Corporation (IDC), etc
Build Trust During Meetings
South African business culture relies heavily on personal trust between parties. Whenever possible, schedule a face-to-face meeting to discuss business rather than communicating via email, letter or telephone. Maintain eye contact when you shake hands at your meeting to help build trust. If the individual or company you meet with has no knowledge of you or your business prior to your initial meeting, consider having a trusted third party send a letter of recommendation.
Make and Keep Appointments
Make appointments far in advance, at least a month prior to the meeting. The day before your appointment, call to confirm. Be on time for your appointment, whether it occurs in an office or at a restaurant over a meal.
Dress Appropriately
If you are male, choose a dark, conservative business suit for business meetings. Women should wear dark business suits or conservative, modest dresses. South Africans may dress slightly more casual than this, but you should dress up when heading to an initial meeting.
Negotiate Properly
Negotiations move slowly in South Africa but do not hinge strongly on bartering for price. Set your price close to what you expect to get for your services. Approach the negotiations process with the attitude of working toward a mutually beneficial agreement. Add a deadline to your contract, but view it as flexible.
Give Gifts to Hostesses
Even in business culture, you may receive an invitation to a South African home. If you do, you should bring a small gift for the hostess. A bottle of South African wine, flowers or chocolates works well as a hostess gift.
Show Respect for Elders
While South Africa has many different cultures within its country, most of these cultures have a strong sense of value for their elders. To avoid coming across as offensive, always behave respectfully around older individuals, even if they play a less important role in the business meeting than someone else.
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