1. RAMESH KUMAR
DOB: 8 April 1986
Address: Address:-Vill- Khera, PO:-Bawania, Dist+PS: - Mohindergarh, State: - Haryana PIN
123034.
Phone Number: 91-9416765606,
Email: yramesh827@gmail.com Skype ID: ramesh14634
Career Objective: A young and self-motivated individual with ‘never-say-die’ attitude.
To work in a competitive hospitality industry where I can utilize my knowledge for
The growth and success of a dynamic and innovative organization...
Educational History:
Dr.MPS College of business & management, Uttaam Nagar New Delhi Sep2008-
Sep2011
B.sc in Hotel Management and Catering Tourism &Technology
 10+2 SCHOOL EXAMINATION BOARD,BHIWANI, Haryana in the year 2005
Passed 10+2 School Certificate Examination
 SCHOOL EXMINATION BOARD, BHIWANI, Haryana in the year 2003
Passed School Certificate Examination
Professional Experience:
 Presently working in Club Mahindra (Ramnagar)as a h.k Executive Housekeeping
From 10 oct 2015 to till date
• Presently working in BMG mall (Rewari) as a senior supervisor in House kipping
From April 2015 to till Date.
• Previous Employee ALRAHA BEACH HOTEL Abu Dhabi(UAE)as a Room Attendant
19 Aug 2014 to 14Dec. 2014.
• OPTUS HOMETAL (A SAROVER HOTEL)BHIWADI,RAJSHATAN India
• House Keeping Associate 1Jan2014 – July. 2014

2.  Ensuring a smooth service sequence taking account of the service standards
and the satisfaction of guests. Increasing sales by providing specialist advice
and active selling.
 Ensure a consistent and convincing standard of service and maintain all the
service standards.
 Constant promotion of additional sales.
 Active contribution to service.
 Guarantee a cost conscious manner of working.
 Participate in internal meetings and training courses.
 Care of guests from arrival to leaving the outlet in accordance with the
standards.
 Conscientious and correct execution of the Team Leaders’ instructions.
• Lemon Tree, Udyog Vihar, Gurgoan, Haryana.
• GSA 1st
Feb 2012 – 20th
Nov 2013
 Greet the guests of the hotel at the time of Check-in & Escort to
their Room.
 Solving queries of the customers.
 Giving suggestions to guests in terms of fooding & staying in the
hotel.
 Making Discrepancy Report.
 Taking Feed backs of the guests during Check out time.
• Country inn suites sector -12 ,Gurgaon (Haryana )
• GSA 1st
Jul 2010 – 31st
Jun 2011
 Greet the guests of the hotel at the time of Check-in & Escort to
their Room.
 Solving queries of the customers.
 Giving suggestions to guests in terms of fooding & staying in the
hotel.
 Making Discrepancy Report.

3.  Taking Feed backs of the guests during Check out time.
Special Skills:
• OFFICE PACKAGES: MS –Office-(Ms-Word, Ms-Excel, Ms-Power Point).
• Various Software Installations (including Windows Operating System)
• Scanning & Printings
Language Ability :
 English : Fluent
 Hindi : Excellent
Hobbies :
 Riding Bike and nook corner of the world
Personal Profile:
Date of Birth: 08/04/1986
Address: Khera, Bawania, Mohindergarh, Haryana
Languages known: English & Hindi
Marital Status: Married
Gender: Male