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What we found to be the

PRE-PROJECT ENVIRONMENT
Pre-Project Environment


                    CAT used an Analog Phone
                      PABX based System.




                     CAT faced very high OPEX
                   for maintaining and for adding
                    new features and phones to
                       the PABX System and
                     maintaining two networks.
What we found to be the

CHALLENGE
The Challenge

                 Enable communications on Phones,
                         Mobiles and PCs.



                   Reduce OPEX for maintenance.



                Reduce OPEX when adding phones or
                           features.


                  Provide seamless communications
                between branches through the Internet.
“AIT designed and implemented a
 new IP telephony system based on
 Cisco’s Unified Communication System
 which supported many enhanced features
 running on the IP network of CAT”

  What we found to be the

  SOLUTION
The Solution
                IP Telephony – Changed from the Analog
               telephone system to an IP based telephone
                   system which allowed CAT users to
                 connect though the IP network, anytime
                           and from any place.


                The solution provided the same virtual
               workspace on any device a user logs onto,
                    either through a LAN or Internet
                               Connection



                Using Soft Phones, CAT users could then
               use many devices, such as Mobile Phones,
               PC’s and IP Phone as registered endpoints
                                system
Cisco 2951
                Voice Gateway
Cisco 2951
Voice Gateway
What we found to be the

BENEFITS &
RETURN ON INVESTMENTS
Return on Investment

               Cost saving through easier maintenance
                All CAT needs to add new phones when
               required on the system is an extra license.




                  Cost saving through greatly reduced
                           hardware volume.




                Cost saving through far easier operation –
                 the IP Network Team can operate and
                          manage this system
99   2012-ait-case studies-voip-cat

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99 2012-ait-case studies-voip-cat

  • 1.
  • 2.
  • 3.
  • 4. What we found to be the PRE-PROJECT ENVIRONMENT
  • 5. Pre-Project Environment CAT used an Analog Phone PABX based System. CAT faced very high OPEX for maintaining and for adding new features and phones to the PABX System and maintaining two networks.
  • 6. What we found to be the CHALLENGE
  • 7. The Challenge Enable communications on Phones, Mobiles and PCs. Reduce OPEX for maintenance. Reduce OPEX when adding phones or features. Provide seamless communications between branches through the Internet.
  • 8. “AIT designed and implemented a new IP telephony system based on Cisco’s Unified Communication System which supported many enhanced features running on the IP network of CAT” What we found to be the SOLUTION
  • 9. The Solution IP Telephony – Changed from the Analog telephone system to an IP based telephone system which allowed CAT users to connect though the IP network, anytime and from any place. The solution provided the same virtual workspace on any device a user logs onto, either through a LAN or Internet Connection Using Soft Phones, CAT users could then use many devices, such as Mobile Phones, PC’s and IP Phone as registered endpoints system
  • 10. Cisco 2951 Voice Gateway Cisco 2951 Voice Gateway
  • 11. What we found to be the BENEFITS & RETURN ON INVESTMENTS
  • 12. Return on Investment Cost saving through easier maintenance All CAT needs to add new phones when required on the system is an extra license. Cost saving through greatly reduced hardware volume. Cost saving through far easier operation – the IP Network Team can operate and manage this system

Notas do Editor

  1. So the first Case study in a VOIP case……
  2. And we are visiting CAT.CAT is a state-owned company that runs Thailand’s international telecommunications infrastructure, including its international gateways, satellite, and submarine cable network connections. Furthermore, CAT through a JV, is a also a mobile operator and lastly CAT is an ISP. CAT Telecom, today has around 6,000 people in offices all over the country and is a major investor in ICT technology.
  3. Let’s take a look at the pre-project environment
  4. CAT used an Analog Phone on Nortel PABX System.CAT faced very high OPEX from maintenance and adding new features and phones on Nortel PABX System, which , as you know, involves massive configuration and cabling effort….CAT was NOT able to use their internal number (ie: internal extension numbers) to communicate with others from anywhere, anytime through effective means…..
  5. When CAT came to us and told us about their problems …. They had already some idea what they wanted….
  6. CAT wanted: To have flexible communications with Soft Client on Mobile, PC/Notebook as well as the new features available on Enhanced IP Phones.To reduce OPEX for maintenance.To reduce OPEX when new features and Enhanced IP Phones are required. To improve internal communication and co-operation facilities. To be able to use internal numbers and internal telephone resources with strong security from anywhere, anytime through IP or Internet Connection.
  7. As a Cisco Partner that left us with only one alternative……We designed and implemented a NEW telephony system from Cisco Unified Communication Systems – which supported many enhanced features running on the IP network system as follows:
  8. IP Telephony – Changed out the Analog telephone system to IP telephone system which allowed for anywhere, anytime CAT users to connect though the IP network. CAT users also gained new telephone resources. MeetingPlace – Provided the same virtual workspace from anywhere, anytime through IP or Internet Connection - with the addition of strong security.Soft Client – CAT users could then use many devices (such as Mobile Cell Phone, PC/Notebook and IP Phone) as registered endpoints on the Unified Communication System through flexible communication from Anywhere, Anytime on Any Device.
  9. I am showing this diagram to indicate what all is part of a unified communications project blueprint. The individual components such as Meeting Place reside on dedicated servers an voice gateways out in the field manage the voice traffic.Looking at the server volumes here……In today’s world we would always virtualize these Servers and put them all in a nicely packaged UCS environment, and this even further increase the manageability of the system.
  10. Was CAT happy with what we did? ……. You bed they were….! And still are today…. As returns on investment came to CAT rather fast…..
  11. 1500 Softphones, 900 Normal Telephonesa.Flexible Communication from Anywhere, Anytime on Any Device. It provides an easy way to communicate and co-operate with colleagues or customers.b. Reduced OPEX: i. All CAT needs to do to add new phones when required on the system is an extra license.ii. Greatly reduced hardware volume – and so easier and faster maintenance.iii. Far easier operation – one IP Network Team can operate, manage and maintain this system with ease. c. Highly Reliable, High Availability and Strong Security with encryption is provided.