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INBOUND VS. OUTBOUND
                MARKETING
                           The Content Squad Training Webinar Series
                                       January 26, 2012




                                      thecontentsquad.com
Thursday, January 26, 12
How are you
         growing your
           business?




Thursday, January 26, 12
How are you
         growing your
           business?




Thursday, January 26, 12
OUTBOUND MARKETING
         The strategy of pushing a message out far and wide
         hoping it resonates. Advertising to the many in hopes of
         persuading the few.




Thursday, January 26, 12
• More                 than ¾ of all US adults are online.
    • One    third of US consumers spend >3 hours online
        every day.
    • 52%              of adults in our country are on Facebook
    • 93%              of marketers use social media for business
    • 10.3  billion searches are made on Google every
        month
    • 78%    of internet users search for products and
        services online

Thursday, January 26, 12
“       “The internet has turned what used to
        be a controlled, one-way message into a
        real-time dialogue with millions.”
                           ~Danielle Sacks, in Fast Company magazine




Thursday, January 26, 12
OUTBOUND MARKETING
                  • Print Advertising

                  • Television Advertising

                  • Radio Advertising

                  • Cold    Calling

                  • Trade   Shows

                  • Email   Blasts

Thursday, January 26, 12
CHANGING (CHANGED?)
                       WORLD
    • 300,000,000           US Citizens
    • 200,000,000           are on the FTC do not call list
    • 86%    of people say they have skipped or fast-forwarded
        through TV ad
    • 44%            of direct mail is never opened
    • In      2010, there was a 46% decline in trade show spending
    • 84%   of adults age 25-34 have left a website because of
        intrusive or irrelevant advertising
Thursday, January 26, 12
“       Audiences everywhere are tough. They don’t
        have time to be bored or brow beaten by
        orthodox, old-fashioned advertising. We need
        to stop interrupting what people are interested
        in and be what people are interested
        in.”  
                           ~ Craig Davis (Chief Creative Officer, world’s 4th largest ad agency)




Thursday, January 26, 12
INBOUND MARKETING

        Any marketing tactic that relies "on earning
        people’s interest instead of buying it."
                                          (Source: Wikipedia)




Thursday, January 26, 12
Inbound marketing is about
        creating and delivering relevant,
        remarkable, anticipated messages
        to people who actually want to
        get them.


Thursday, January 26, 12
CREATING CONTENT

    • 1/3           of US companies use blogs for marketing purposes
    • Companies              that blog get 55% more website visitors




Thursday, January 26, 12
B2B marketers are shifting their budgets !
               toward inbound marketing. 
                                                                                  “I WILL INCREASE MY INVESTMENT
                                                                                  IN THIS MARKETING TACTIC THIS YEAR.”



                 69%
                           60%
   60%
                                                                                                        INBOUND
                                           49%
                                                         OUTBOUND
                                                      40%
                                                                32%
                                                                           24%
      22%
                                                                                                          15%




      14
                          SOURCE: MARKETINGSHERPA, OCTOBER 2010


Thursday, January 26, 12
More than half of marketers increased !
              their inbound marketing budget in 2011.

                                 54%




                                                        35%




                                                                               11%




                           INCREASED BUDGET
         NO CHANGE
         DECREASED BUDGET




      15
                       SOURCE: HUBSPOT STATE OF INBOUND MARKETING REPORT, 2011

Thursday, January 26, 12
The average budget spent !
             on company blogs !                                                      “THE PORTION OF MY MARKETING

             & social media has nearly !                                             BUDGET ALLOCATED TO SOCIAL MEDIA
                                                                                     & OUR COMPANY BLOG IS...”

             doubled in two years.
                                                                     17%




                                     9%




                                    2009
                            2011




      16
                  SOURCE: HUBSPOT STATE OF INBOUND MARKETING REPORT, 2011


Thursday, January 26, 12
Thursday, January 26, 12
Inbound marketing costs             62% less "
                per lead than traditional, outbound marketing.


                  OUTBOUND:
                  AVG COST/LEAD: $373
                                                                INBOUND:
                                                                AVG COST/LEAD: $143




        18
                             SOURCE: HUBSPOT, 2011


Thursday, January 26, 12
Inbound marketing tactics !
                 don’t just generate leads. !
                 They generate revenue.
                                                                                  “OUR COMPANY HAS ACQUIRED
                                                                                  A CUSTOMER THROUGH THIS CHANNEL.”



                               57%
            57%

                                                                48%
                                                                                 42%




                           COMPANY BLOG
     LINKEDIN
       FACEBOOK
         TWITTER


     19
                      SOURCE: HUBSPOT STATE OF INBOUND MARKETING REPORT, 2011

Thursday, January 26, 12
 
                           3 out of 4 inbound marketing
                           channels cost less than !
                           any outbound channel.
                                                                                                “THIS LEAD-GEN TACTIC
                                                                                                IS BELOW AVERAGE COST.”
                            55%


                                        47%


                                                    39%
                                                                36%
                                   INBOUND
                                                                              33%
                                                                                                       OUTBOUND

                                                                                         27%


                                                                                                     19%




                           BLOGS
   SOCIAL MEDIA
   SEO
   TELEMARKETING
 DIRECT MAIL
   PPC
   TRADE SHOWS




      20
                            SOURCE: HUBSPOT STATE OF INBOUND MARKETING REPORT, 2011


Thursday, January 26, 12
 
                     Outbound marketing costs more.
                                                                                                  “THIS LEAD-GEN TACTIC
                           47%
                                                                   IS ABOVE AVERAGE COST.”




                                       29%
                                                   27%
                                                     INBOUND
                                                                                                            OUTBOUND
                                                                   21%



                                                                                13%
       13%

                                                                                                             9%




                      TRADE SHOWS
     PPC
     DIRECT MAIL
   TELEMARKETING
   SEO
   SOCIAL MEDIA
       BLOGS




      21
                            SOURCE: HUBSPOT STATE OF INBOUND MARKETING REPORT, 2011

Thursday, January 26, 12
• 67%    of B2C companies and 41% of B2B companies
        have acquired a customer through Facebook
    • 57%    of businesses have acquired a customer
        through their company blog
    • 42%              have acquired a customer through Twitter




Thursday, January 26, 12
Thursday, January 26, 12

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Inbound Marketing vs. Outbound Marketing

  • 1. INBOUND VS. OUTBOUND MARKETING The Content Squad Training Webinar Series January 26, 2012 thecontentsquad.com Thursday, January 26, 12
  • 2. How are you growing your business? Thursday, January 26, 12
  • 3. How are you growing your business? Thursday, January 26, 12
  • 4. OUTBOUND MARKETING The strategy of pushing a message out far and wide hoping it resonates. Advertising to the many in hopes of persuading the few. Thursday, January 26, 12
  • 5. • More than ¾ of all US adults are online. • One third of US consumers spend >3 hours online every day. • 52% of adults in our country are on Facebook • 93% of marketers use social media for business • 10.3 billion searches are made on Google every month • 78% of internet users search for products and services online Thursday, January 26, 12
  • 6. “The internet has turned what used to be a controlled, one-way message into a real-time dialogue with millions.” ~Danielle Sacks, in Fast Company magazine Thursday, January 26, 12
  • 7. OUTBOUND MARKETING • Print Advertising • Television Advertising • Radio Advertising • Cold Calling • Trade Shows • Email Blasts Thursday, January 26, 12
  • 8. CHANGING (CHANGED?) WORLD • 300,000,000 US Citizens • 200,000,000 are on the FTC do not call list • 86% of people say they have skipped or fast-forwarded through TV ad • 44% of direct mail is never opened • In 2010, there was a 46% decline in trade show spending • 84% of adults age 25-34 have left a website because of intrusive or irrelevant advertising Thursday, January 26, 12
  • 9. Audiences everywhere are tough. They don’t have time to be bored or brow beaten by orthodox, old-fashioned advertising. We need to stop interrupting what people are interested in and be what people are interested in.”   ~ Craig Davis (Chief Creative Officer, world’s 4th largest ad agency) Thursday, January 26, 12
  • 10. INBOUND MARKETING Any marketing tactic that relies "on earning people’s interest instead of buying it." (Source: Wikipedia) Thursday, January 26, 12
  • 11. Inbound marketing is about creating and delivering relevant, remarkable, anticipated messages to people who actually want to get them. Thursday, January 26, 12
  • 12. CREATING CONTENT • 1/3 of US companies use blogs for marketing purposes • Companies that blog get 55% more website visitors Thursday, January 26, 12
  • 13. B2B marketers are shifting their budgets ! toward inbound marketing. “I WILL INCREASE MY INVESTMENT IN THIS MARKETING TACTIC THIS YEAR.” 69% 60% 60% INBOUND 49% OUTBOUND 40% 32% 24% 22% 15% 14 SOURCE: MARKETINGSHERPA, OCTOBER 2010 Thursday, January 26, 12
  • 14. More than half of marketers increased ! their inbound marketing budget in 2011. 54% 35% 11% INCREASED BUDGET NO CHANGE DECREASED BUDGET 15 SOURCE: HUBSPOT STATE OF INBOUND MARKETING REPORT, 2011 Thursday, January 26, 12
  • 15. The average budget spent ! on company blogs ! “THE PORTION OF MY MARKETING & social media has nearly ! BUDGET ALLOCATED TO SOCIAL MEDIA & OUR COMPANY BLOG IS...” doubled in two years. 17% 9% 2009 2011 16 SOURCE: HUBSPOT STATE OF INBOUND MARKETING REPORT, 2011 Thursday, January 26, 12
  • 17. Inbound marketing costs 62% less " per lead than traditional, outbound marketing. OUTBOUND: AVG COST/LEAD: $373 INBOUND: AVG COST/LEAD: $143 18 SOURCE: HUBSPOT, 2011 Thursday, January 26, 12
  • 18. Inbound marketing tactics ! don’t just generate leads. ! They generate revenue. “OUR COMPANY HAS ACQUIRED A CUSTOMER THROUGH THIS CHANNEL.” 57% 57% 48% 42% COMPANY BLOG LINKEDIN FACEBOOK TWITTER 19 SOURCE: HUBSPOT STATE OF INBOUND MARKETING REPORT, 2011 Thursday, January 26, 12
  • 19.   3 out of 4 inbound marketing channels cost less than ! any outbound channel. “THIS LEAD-GEN TACTIC IS BELOW AVERAGE COST.” 55% 47% 39% 36% INBOUND 33% OUTBOUND 27% 19% BLOGS SOCIAL MEDIA SEO TELEMARKETING DIRECT MAIL PPC TRADE SHOWS 20 SOURCE: HUBSPOT STATE OF INBOUND MARKETING REPORT, 2011 Thursday, January 26, 12
  • 20.   Outbound marketing costs more. “THIS LEAD-GEN TACTIC 47% IS ABOVE AVERAGE COST.” 29% 27% INBOUND OUTBOUND 21% 13% 13% 9% TRADE SHOWS PPC DIRECT MAIL TELEMARKETING SEO SOCIAL MEDIA BLOGS 21 SOURCE: HUBSPOT STATE OF INBOUND MARKETING REPORT, 2011 Thursday, January 26, 12
  • 21. • 67% of B2C companies and 41% of B2B companies have acquired a customer through Facebook • 57% of businesses have acquired a customer through their company blog • 42% have acquired a customer through Twitter Thursday, January 26, 12