Rajeev Mittal has over 27 years of experience in the telecom industry. He has held leadership roles such as Chief Technical Officer and Vice President of Technology at Vodafone and Idea Cellular. He has expertise in planning, implementing, and operating 2G, 3G, and 4G mobile networks as well as fixed line networks. Mittal is skilled in project management, network operations, quality management, and ensuring regulatory compliance. He aims to focus on customer experience, revenue growth, and cost optimization.
1. RAJEEV MITTAL
e mail: r_k_mittal@hotmail.com
Mobile No- +917231034333
LinkedIn https://in.linkedin.com/in/rajeev-mittal-a39b2811a
Profile: Myself a Sound Techno-commercial Telecom professional with diversified
geographical experience in telecom Industry. Having good business acumen coupled with
strong leadership skills along-with “hands-on” Network experience. Proven track record of
successfully delivering mission-critical projects & Business Development in diversified eco-
system.
Specialist in delivering strategic leadership, planning, design, program management,
projects, deployment, operations & quality management in convergent domains of Telecom
networks, IT, ITeS & Products, ICT & unified communication, OSS, BSS, Network Security
solutions, Transformation, Innovation & Operational Governance in Large & Complex
Network ecosystems.
My responsibilities cover all aspects of Technology for consumer and enterprise business in
a telecom company to fulfill the company’s business objectives by
Providing Total Telecom Solutions, Planning, Directing, Transformation, expert advice
of major telecom projects & ability to recognize, develop and evolve business and
functional requirements on a client by client basis.
Development of Strategy, Architecture, Design ,network & RF planning , program
management, deployment, project management, Network operations (Passive Infra &
Active),, Transport network, Quality management & excellence of the 4G / LTE networks,
HSPA+ , UMTS / 3G, EDGE, 2G GSM , CDMA , Enterprise & Fixed line Network
responsibilities of Self & Multi-vendor Managed Services networks consisting SRAN / RAN
Radio network, Small Cell and DAS solutions , Core/ Switching systems, Intelligent Networks
(IN), VAS, Roaming Transport systems ( MPLS, Microwave , OFC, CEN / IP network), Systems
administration , systems testing ,application & Network support, consisting 11000+ BTS sites
of very large region, with very high customer base (Mobile, Fixed line, Enterprise,
Corporate / SME customers) of more than 12 Mn (1.2 Cr). Total of 32000+ BTS sites with
customer base of more than 33 Mn.
Establishing & Handling Network Operation Centers (NOC ,TNOC, ENOC)
Conceptualize, Drive Multi layered Managed Services Framework of Network Partners to
World Class standards & Contract Management
Strategic planning, strategic thinking, preparing business models, business cases ,
Business to Business B2B & Products management
Identifying the need for new systems or modifications to existing systems ,
requirements analysis, gap analysis, Risk Management
CAPEX & OPEX Efficiencies
Senior leader with functional responsibility for Digital Transformation, Digital Experience
solutions and implementation of Digital Experience project phases, starting from concept to
launch including business requirements, user flows/wireframes, functional requirements,
QA/testing, and post-launch monitoring and optimization.
IT operations, OSS & BSS (Business Support System) including managing accounts and
payments, customer support, and service modification for Prepaid, Post Paid & Enterprise
customers. Providing solutions and best practices related ITeS and ICT customers.
Implementation of Network Security solutions like Firewall, VPN. Having understanding on
BPO.
Having strong understanding on customer needs & Focusing on Best Customer
experience & NPS)
Rolled out 22000+ BTS sites, 25000+ Microwave Links & 25000+ km of fiber
Best & smooth Network operations SRAN /RAN
Complete focus on Business development & Revenue growth (15% - 35% Year on Year)
Focus on Cost Optimization (10% - 15% yearly) , EBIDTA improvement of 5-7 % every
year
Enterprise Business Solutions: it includes strategy, business case, design /solution
,Program management, Timely Projects Rollouts, Services delivery and Service
Page 1
2. Assurance Providing the various to Government org like Police, RIICO, Village Panchayats,
Education, Banks, Corporate customers, VGEs, SMEs etc. on wireless & wire line networks and
created National practice. Already implemented 15000+ customer orders. Part of team to
focus on strategies & implementation of Digital India, Smart City, DMIC (Delhi Mumbai
Industrial Corridor) etc.
Complete coordination between Top management, investors and Team to ensure
attainment of company’s objectives.
Ensuring best partnership & support to Sales, marketing, Customer Care & other cross
functional deptt. For solving their technical related issues & focus on Business Goals /
Growth, Profitability & Customer Delight.
Generation of RFPs, Cost proposals, Technical evaluation of bids and proposals &
Formation & signing of the commercial contract / Contract Management
All the techno commercial responsibilities related to the network like Generation of budgets
(Capex, Opex, ROIs), business plans, business case & business reports and ensures proper
expenditure in line with activities.
Green Belt certified for Six Sigma projects. Performed many Six Sigma projects including
Identifying the key challenges, continuous process improvement, waste elimination, Continuous
feedback, coaching & mentoring and Achieving Goals, Customer Delight, Cost optimization,
Revenue Enhancement, etc.
Creation & implementation of best practice / culture of safety vision, strategy, policies,
processes and procedures to aid and improve business performance. Focus on EHS.
Preparation and enforcement of policies to establish a culture of health and safety and train
team members. It also includes evaluation of practices, procedures and facilities to assess risk
and adherence to the law.
Coordination with officials of TSPs, Government, Regulators to ensure regulatory compliance
Potential Abilities:
Leadership Qualities: Multi-cultural Team /People Management, Positive attitude,
Self-motivated, self-driven, Innovative & driving the company’s objectives, Good
listener, Adapt to change, Teamwork , Proactive, Analytical, and planning abilities.
Highly Customer focused & Ensuring Customer Delight / Customer Experience
Relationship building skills: Good Engagement qualities, Team player,
Strong communication, coordination and convincing skills.
Ability to take up highly challenging assignments.
Goal /Target execution oriented & taking high initiatives.
Strong belief in Speed, Simplicity, Trust & Transparency
Capability Building of Team
Details of Technical responsibilities:
• Project Planning, Program & Project Management / Implementation/Deployment
It includes the Network Rollout of the following Network Elements in Existing / new towns as per
business plans.
Wireless: SRAN technology (compatible for 4G / LTE /3G networks), 3G, 2G & CDMA
Fixed Line Networks
OFC, Microwave, DATA & IP networks for Backbone & Access (IP / SDH / PDH),
Transmission Network (Cisco, Juniper CEN, DWDM, MPLS)
Access networks – Wireless & Fixed line both.
Core Network (MSS, MSCs, GMSCs, MGWs, HSS, HLRs, RNC, BSCs) IN & VAS
Services.
• Program Management activities includes:
Project Planning, Project Scheduling, Forecasting, Estimation of project costs,
Vendor Finalization, Commercial negotiations, vendor management, Gap Analysis, Risk
management, Program management. Focus on EHS.
Site sharing, BTS Site acquisitions including commercials,
Providing In – building solutions (IBS)
Network and, Infrastructure Equipments management,
Installation / commissioning of Core nodes (MSS, MSCs, GMSCs, MGWs, HSS, HLRs,
RNC, BSCs) sites as per timelines.
• Network Operations
• BSS Operations (RNC, BSCs, Node B, BTS, Microcells)
Ensuring smooth operations of the network with highest network availability / uptime &
performance (among all the operators & at National level) by formulation of policies,
Page 2
3. procedures, proper systems security management & best up keeping of the sites,
including operation & maintenance of Infra & network equipments.
Focus on energy efficiency & significant Cost optimization
Maintain high standards of EHS (Employee Health & Safety) & Environmental safety
• NSS(Core) & NOC operations: (MSS, MGW, HSS, HLR, IN & other core / VAS networks)
Ensure smooth NSS & VAS systems operations which include configuration, fault, Alarm,
Log, Network security management, System backups, upgrades, Business reports etc.
through NOC.
Preparation of Solution for NOC operation,consolidation,transition & transformation
Creation of operations model, processes, automation definition, organization structure,
integration with other teams for specific customer network, and operations environment
• Transmission operations: (OFC, MPLS, Microwave IP/ SDH/ PDH)
Planning / Designing, Rollout and Ensuring smooth operation of OFC, CEN network
of Cisco & Juniper, MPLS, Microwave IP/SDH/PDH
• Network Planning & Optimization:
Designing network architecture, RF Planning, optimization and ensuring Network Quality of
HSPA+, 3G, 2G, CDMA wireless, Voice & Data networks based on the Business inputs
(like locations / towns, per sub traffic, MOU, Data per sub etc.), assess the growth factor
for arriving at the E2E Capacity requirements & forecast for each Geography,
Responsible for initiating consolidated Capacity Triggers using automation periodically.
Planning of the core networks based on MSS, MGWs, HSS etc., & VAS services
• Ensuring Network Quality & KPIs: Responsible for continuous network quality for
enhancing customer experience & NPS (Net Promoter Score) .Carry out process
reengineering to reduce the capex / opex by supervising the process and activities of the
employees.
• Performed Manufacturing, Installation, Testing, Dimensioning, Validation,
commissioning & Technical Support of E10B & OCB 283, Large Capacity Digital
Exchanges at different locations in India while working in Indian Telephone Industries Ltd., a
Government Public Sector Organization (Wire line network)
Experience / Career History
S. N Name of Organisation Designation Location From To
1
Vodafone Mobile Services Ltd
(Providing Total Telecom
Solutions)
Chief Technical Officer
( Vice President - Technology)
Rajasthan,
Maharashtra &
Goa, India
Oct-08 Jul-16
2
Idea Cellular Ltd, previously
Spice Communications Ltd
(Providing Total Telecom
Solutions)
Vice President –
Technology / Engineering
(Chief Technical Officer)
Punjab, India Oct-06 Oct-08
3
Himachal Futuristic Corp Ltd (HFCL)
(Providing Total Telecom Solutions)
General Manager
(Technical)
Punjab, India Sep-05 Oct-06
4
Bharti Airtel Ltd.
(Providing Total Telecom
Solutions)
Head - Technical / CTO Gujarat, India Dec-01 Sep-05
5
Reliance Telecom Ltd
(providing mobile services)
Network Head / CTO MPCG, India Jul-99 Dec-01
6
Shyam Telelink Ltd (MTS),
(Providing Total Telecom
Solutions)
Deputy General Manager
(Technical)
Rajasthan, India Jul-97 Jul-99
7
Indian Telephone Industries
Ltd. – Government Organization (Wire line
network)
Deputy Manager
Mankapur, UP,
India
Mar-89 Jul-97
8
Renusagar Power company,
(Birla Concern)
Maintenance Engineer
Mirzapur, UP,
India
Aug-88 Mar-89
Total Experience 27+ Years
Abroad Trainings & Assignments:
• OCB283 exchange fundamental, CSN & OCB Boards functionality, Installation & Integration
Testing etc. at C.I.T Alcatel, France
• LUCENT Wireless CDMA 2000 1x, Wire line Switches at Lucent Technologies, USA.
Page 3
4. • ZTE, China for Technical & Business discussions
Technical Trainings
• LTE 4G, UMTS 3G & 2G planning & systems, QUALCOMM CDMA systems
• Wireless Switching System (MSS / MGW/HLRs … etc),
• OCB 283, Siemens, E10B Wireline Switching System
• Intelligent Networks, Network Management Systems, NOC, DECT
Management Trainings
Attended lots of trainings from International & National institutions like IIMs, ISB, ISABS, Financial
institutions etc. on: Leadership skills, Communication skills, Talking Talents, Behavioral science,
Finance training, Presentation skills, Organization strategy, Story Telling, Train the Trainer etc.
Computer Software: Windows, UNIX, MS Office, MS Project, Telecom & IT tools / softwares
Professional / Miscellaneous activities:
• Associate Member of IETE
• Conducts Training Programs
• Participated different Seminars, Conferences. Invited as Guest speaker in some conferences
Personal Details
Date of Birth 1967 Marital Status Married
Languages English, Hindi Passport Number Available
Nationality Indian Address Indirapuram, Ghaziabad, NCR-201014
Professional Qualification:
S. N Qualification Board / University Year Marks Division
1 B Tech (Electronics &
Telecommunications)
K.N.I.T Sultanpur, India 1988 76% Ist Honors
Management Qualification:
S. N Qualification Board / University Year Marks Division
1 Post Graduate Diploma in
Finance Management
Indira Gandhi National Open
University, N.Delhi, India
1996 Grade B Very Good
Scholarships in Academic Career:
• National Merit Scholarship, Akikrit Merit Scholarship
Awards:
• Best Employee of the year, Best Function, Best Circle in Technology, Best circle in
Operations. Best cost saving circle, Best circle in Safety (HSW), Best Quality Group,
Other awards & appreciations
Thanks & Regards
Rajeev Mittal
Page 4