1. Assignment
Diverse Experience
Emotional Intelligence

2. Self Awairness
 Self-awareness is perhaps the most crucial ability because it allows us to
exercise some self-control. Self awareness is listening to our heart, expressing
our feelings openly and channeling our energy to the constructive side. The idea
is not to repress feeling or suppress emotions - every feeling has its value and
significance - but to strike a balance between rational thought and emotions and
do what Aristotle considered the hard work of the will:
 "Anyone can become angry - that is easy. But to be angry with the right
person, to the right degree, at the right time, for the right purpose and in the
right way - that is not easy."
 Aristotle
- Nicomachean Ethics -
 Negative emotions, such as, anger, stress/anxiety, depression, mistrust, tension
or grief not only impede effective communication, but also bury us in the cloud of
negativity and pessimism. The consequence can be pretty dangerous. Learning
to identify and convey emotions is an important part of emotional intelligence.

3.  Our diverse experience in civil law allows us to meet
the often complex and interdisciplinary challenges of
our local, regional and national clients. We help
clients craft strategies that optimize their ability to
achieve their business goals. Through our
knowledge of our clients' industries, we can assist
them in developing strategies to address new
developments within those industries.

4.  In 1983 Howard Gardner challenged the assumptions of the IQ-only
model in his book Frames of Mind, setting out his research on "multiple
intelligences". Gardner argues that we have many types of
intelligence, including:
 spatial
 musical
 bodily/kinaesthetic
 intrapersonal (self-knowledge)
 interpersonal (dealing with other people)
 as well as the logical-mathematical and linguistic capabilities traditionally
thought of as intelligence. Gardner's ideas began to explain why IQ on its
own was not a reliable predictor of success in most areas of life, and
were enthusiastically adopted by many educationalists.
 The "intrapersonal" and "interpersonal" intelligences together can also be
described as emotional intelligence.

5. What is Emotional Intelligence?
 psychologists John Mayer and
Peter Salovey developed the
concept of "emotional
intelligence" as being made up of
five 'competencies' or skills:
 Self-Knowledge (knowing your
own emotions)
 Self-Management (managing
your own emotions)
 Motivation
 Empathy (recognising emotions
in others)
 Handling relationships

6. What Is Emotional Intelligence (EI)?
 The idea of Emotional Intelligence is sweeping the world. But
what is Emotional Intelligence?
 In an interview with the Global Institute for Leadership
Development, Daniel Goleman, author of the best-seller:
"Emotional Intelligence", referred it to "how well you manage
yourself and handle your relationships, how well you can
work on a team, your ability to lead."
 The systematic study of emotional intelligence is often dated
to the early 1990s, when scientific articles suggested that
there existed an unrecognized but important human mental
ability to reason about emotions and to use emotions to
enhance thought.

7. What Is Emotional Intelligence (EI)?
 Journalistic accounts of emotional intelligence in
books and magazines of the mid-1990s explained
the concept to an interested public -- but not without
introducing some crucial inaccuracies.
Moreover, much has been learned about emotional
intelligence since those early writings.
 So what is emotional intelligence really? This area
of the site describes emotional intelligence and a
key model of the concept. To learn more, click on
the associated topics (the narrative will appear
beneath the menu).

8. What Is Emotional Intelligence (EI)?
 Emotional Intelligence can be defined as an array of
non-cognitive skills, capabilities and competencies
that influence a person's ability to cope with
environmental demands and pressures. It requires
that we learn to acknowledge and understand
feelings in ourselves and in others, that we
appropriately respond to them and effectively apply
the information and energy of emotions. This is
obvious and almost common-sensual.

9. Emotional Intelligence:
Implications
 Overview of What Emotional Intelligence Predicts
 When emotional intelligence is measured, what does it
predict (correlate with)? By understanding some of the
correlates of emotional intelligence, its implications can
begin to be understood.
 This section of the site examines some of the variables that
emotional intelligence relates to or not. All reports are based
on ability-based measures of EI (self-report measures --
despite their continued use -- increasingly are regarded as
invalid measures of the concept).
 To learn more, click on the associated topics (the narrative
will appear beneath the menu).

10. Purpose of Emotional
Intelligence
 Emotional Intelligence (EQ)
is a learned ability to
identify, experience, under
stand, and express human
emotions in healthy and
productive ways. Emotional
intelligence skills are
primary factors of
motivation and the gateway
to lifelong learning and
high levels of achievement
and success.

11. The Emotional Intelligence Profile
centers on the following beliefs
 1.EQ is the single most important influencing
variable in physical health, personal
achievement, and career success.
 2.EQ is a learned ability.
 3.There have been few, if any, practical and
systematic opportunities to learn EQ.
 4.EQ requires an active and intentional learning
process that is engaging and personally meaningful.
 5.EQ consists of specific skills that can be easily
assessed, taught, and learned.

12. The Emotional Intelligence Profile
consists of two components:
 Assessment and Skill Enhancement.
 The Assessment Component
 The Assessment Component consists of the following scales:
 Self-Esteem
 Decision Making
 Physical Wellness
 Interpersonal Assertion
 Time Management
 Interpersonal Aggression
 Interpersonal Awareness
 Sales Orientation/ Leadership
 Interpersonal Deference
 Empathy Commitment
 Ethic Change
 Orientation Drive Strength/ Motivation
 Stress Management

13. Skill Enhancement Component
 The Skill Enhancement Component consists of the following eleven skill
enhancement units.
 Self-Esteem
 Interpersonal Assertion
 Interpersonal Awareness
 Empathy Drive
 Strength/Motivation
 Decision Making
 Time Management
 Sales Orientation/Leadership
 Commitment Ethic
 Stress Management
 Physical Wellness

14. Emotional Intelligence: The Leadership
Key
 Emotional intelligence is central to effective leadership. In
fact, researchers suggest that emotional intelligence may
account for nearly 50% of one's success at work while IQ, or
cognitive abilities, count for less than 5%. Emotional
intelligence is particularly important for solving
challenging, people-related issues. So much in
politics, religion, and business involves battles between two
seemingly opposite ends of the spectrum. Emotional
intelligence, the ability to recognize and manage one’s
emotions while simultaneously understanding and
influencing the emotions of others, represents the best
opportunity for individuals to meet in the middle where
honest, open dialogue can occur.

15. DIMENSIONS OF EMOTIONAL
INTELLIGENCE


16. EQ (Emotional Intelligence
Quotient) at work
 With a high IQ you may get hired, but with a
high EQ you will get promoted.
 With a high IQ you can become a whiz at the
daily routine, but with a high EQ you can
thrive during times of change and uncertainty.
 With a high IQ you can be an efficient
professional, but with a high EQ you can
become a great leader.

17. Developing EQ requires you to:
 acknowledge your feelings
 listen to your inner voice
 channel your feelings into constructive
communication or action

18. Four Cornerstones Model of
Emotional Intelligence.
 The Four Cornerstones Model of
Emotional Intelligence helps to put EQ into
action at work. It moves emotional
intelligence out of the realm of psychological
analysis and philosophical theories and into
the realm of direct knowing, exploration and
application:

20. Some Interesting Readings on
EQ
 Emotional Intelligence: Why It Can Matter More Than IQ?
(Daniel Goleman)Executive
 EQ - Emotional Intelligence in Business
(Robert K Cooper & Ayman Sawaf)
 Achieving Emotional Literacy: A Personal Program to Increase Your
Emotional Intelligence
(Claude Steiner, Paul Perry)
 Emotional Development and Emotional Intelligence: Educational
Implications
(Peter Salovey, David J Sluyter)
 Emotional Intelligence at Work: The Uptapped Edge for Success
(Hendrie, Ph D Weisinger)
 Putting Emotional Intelligence to Work: Successful Leadership Is More
Than IQ
 (David Ryback)

21. Measuring Emotional
Intelligence
 Overview of Measuring Emotional Intelligence
 To study emotional intelligence scientifically -- or simply to understand
one’s own level of EI -- requires measuring it. But can emotional
intelligence be measured? And if so, how?
 A great number of debates have taken place over the correct way to
measure emotional intelligence. This section of the web site examines
some of the measurement issues involved in studying emotional
intelligence. It features, in particular, a look at the MSCEIT test, one of
the new measures of EI.
 This area of the site examines how emotional intelligence is measured
and a key measure of the concept. To learn more, click on the associated
topics (the narrative will appear beneath the menu).

25. Do You Need To Take A Good Look
At Your Emotional Intelligence?
 Why Emotional Intelligence?
 Research has shown that, at the
executive and professional level,
emotional intelligence or "EQ" (as it
is often called) is a better predictor
of success than "IQ".
 Emotional Intelligence is the ability
to recognize and manage emotions
(yours and others).
 The emotionally intelligent person
exhibits such competencies as
accurate self-assessment, self-
control, empathy, and influence. The
ability to accurately assess and
develop these competencies will set
your organisation apart.

26. The Genos Emotional Intelligence
Assessment Scale
connects hearts and minds.