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Semelhante a Process approach to qms
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Process approach to qms
- 1. ISO 9001:2008 PROCESS APPROACH QUALITY MANAGEMENT SYSTEM
- 9. MODEL OF PROCESS BASED QMS Dec 4, 2010 Sai Shree Orthopaedic Super-Speciality & Joint Replacement Centre INPUT OUTPUT PROCESS MANAGEMENT PROCESS RESOURCE MANAGEMENT C U S T O M E R P D C A MEASUREMENT & ANALYSIS, IMPROVEMENT MANAGEMENT RESPONSIBILILTY R E Q. M E N T S I N T. P A R T I E S I N T. P A R T I E S
- 14. WHAT IS A PROCESS? Dec 4, 2010 Sai Shree Orthopaedic Super-Speciality & Joint Replacement Centre Input (Includes Resources) Output PRODUCT OR SERVICE Procedure (“Specified way to carry out an activity or a process”) Monitoring and Measurement Opportunities } Effectiveness of Process Efficiency of Process
- 15. Dec 4, 2010 THE PROCESS APPROACH IMPLEMENTATION OF QMS Sai Shree Orthopaedic Super-Speciality & Joint Replacement Centre
- 16. PROCESS IDENTIFIED BY ISO Dec 4, 2010 Sai Shree Orthopaedic Super-Speciality & Joint Replacement Centre
- 17. PROCESS - INPUTS & OUTPUTS Dec 4, 2010 Sai Shree Orthopaedic Super-Speciality & Joint Replacement Centre
- 18. Dec 4, 2010 Sai Shree Orthopaedic Super-Speciality & Joint Replacement Centre
- 22. Organizations are Complex Systems Dec 4, 2010 Sai Shree Orthopaedic Super-Speciality & Joint Replacement Centre Human/ Cultural Structural Strategic Managerial Technological Organizational Systems Inputs: Human, Financial, Technological, Material, Resources Outputs: Products, Services Input-output flow of materials, energy, information
- 23. Organizations Resist Change Organizations undergoing process transition activities tend to focus on the technology rather than on the problems they are attempting to resolve Dec 4, 2010 Sai Shree Orthopaedic Super-Speciality & Joint Replacement Centre Human/ Cultural Structural Strategic Managerial Technological Social
- 24. Individual Paradigm Action Behavior Attitude Thinking Values Dec 4, 2010 Sai Shree Orthopaedic Super-Speciality & Joint Replacement Centre
- 25. Organizational Paradigm Performance Processes Plans Principles Philosophy Dec 4, 2010 Sai Shree Orthopaedic Super-Speciality & Joint Replacement Centre
- 26. IMPLEMENTATION QMS
- 31. BENEFITS QMS
- 36. DOCUMENTATION QMS
- 38. SCHEME OF DOCUMENTING THE MANAGEMENT SYSTEM Dec 4, 2010 Evidence of actions Sai Shree Orthopaedic Super-Speciality & Joint Replacement Centre Goals & objectives Whathenho How
- 40. Feedback Dec 4, 2010 Sai Shree Orthopaedic Super-Speciality & Joint Replacement Centre
Notas do Editor
- This process approach is reflected in the new structure of ISO 9004:2000 ("Quality Management Systems – Guidelines for performance improvement"), and also in ISO 9001:2000 ("Quality management systems – Requirements"), replacing the "20 element" structure of ISO 9001:1994.
- Each organization should determine which processes are to be documented on the basis of; its customer applicable regulatory requirements the nature of its activities, its overall corporate strategy.