2. Introduction to Marketing
An essential part of business management.
Marketing word is taken from Latin word “Marcatus” which means
“a place where the business is conducted”.
According to “Philip Kotler” - Marketing is a social process by which
individuals and groups obtain what they need and want through
creating, offering and exchanging products and value with others.
3. This definition includes following core concepts :
Needs
Want &
Demands
Value &
Satisfaction
Exchange &
Transactions
Markets &
Marketing
4. Marketing is divided into two part:
Product Oriented Marketing / Traditional Approach:
Focus is at product there is no any place for customer.
This concept lays more emphasis on production than customer’s
satisfaction.
Objective is to earn profit by sales maximization.
Customer Oriented Marketing / Modern Approach:
Objective is to earn profit through customer’s satisfaction.
Marketing activity starts before production & continues even after the
sales of the product.
Customer satisfaction is main objective of this approach.
5. Feature of Marketing
Customer satisfaction.
Objective is to earn profit through customer’s satisfaction.
Marketing activity starts before production & continues even after the sales
of the product.
Marketing is concerned with the production and distribution of
goods & services which increase the standard of living.
6. Nature of Marketing
Marketing generate Revenue.
Marketing is a Business.
Marketing is a part of Overall Business.
Marketing must Deliver Value.
Marketing is a Customer Oriented.
Marketing is a Managerial Function.
Marketing as a Discipline.
Marketing is a System.
7. Scope of Marketing
Research
Marketing research
Product planning & Development
Function of Exchange
Buying & Assembling
Selling
Function of Physical Treatment
Packaging
Standardization, Grading & Branding
Storage
Transportation
Facilitating Exchange
Salesmanship
Advertisements
Pricing
Financing
Insurance
After-Sale Service
8. Importance of Marketing
Importance of Marketing to Customer
Increase in customer satisfaction
Provide good quality product
Make Alternative available
Increase in standard of living
Price stabilization
Increase in knowledge
Importance of Marketing to Society
Provides Employment
Increase in National Income
Protection from Depression
Reduction in Distribution Cost
9. Importance of Marketing to Firm/ Manufacturer
Increase profit
Planning & Decision-Making
Helps in selecting the best Distribution Channel
Liaison between firm & Society
Importance of Marketing as Business Function
Creating of Utility
Base for Business Function
Base for Economic Activities
10. Marketing Management
According to “Philips Kotler”, “Marketing management is the
process of planning and executive the conception, pricing,
promotion & distribution of goods, services & ideas to create
exchanges with target groups that satisfy customer and
organizational objectives.”
“Marketing Management is the creative management function
which promotes trade and employment by assessing consumer
needs and initiating research development to meet them.”
11. Objective of Marketing Management
To Perform Managerial Functions
To Create Customer for the Business
To Ensure Consumer Satisfaction
To Increase Market Share
To Generate Maximum revenue
To Raise the Standard of Living
12. Function of Marketing Management
Planning of Marketing Activities
Organizing Marketing Activities
Staffing for Marketing Activities
Directing for Marketing Activities
Controlling for Marketing Activities
13. Significance of Marketing Management
It satisfy the need of consumer
It increase the market share of the firm
It raises the standard of living of people
It increase the employment
It increase the income of business
14. Marketing Concepts
The Marketing Concepts can be divided into Two parts
Old Marketing Concepts
Modern Marketing Concepts
15. Old Marketing Concepts
Production Concepts
Product Concepts
Selling Concepts
Marketing Concepts
Modern Marketing Concepts
Mass Marketing
Niche Marketing
Target Marketing
Micro Marketing
Strategic Marketing
16. A SIMPLE MARKETING SYSTEM
Communication
Goods & Services
Industry Market
Money
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